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KTM Resort Batam

Sekupang , Jl. Kolonel Soegiono Tanjung Pinggir (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKTM Resort Batam is a hotel that truly stands out for its exceptional hospitality. The staff are friendly, helpful and able to understand English, making guests feel welcome and comfortable throughout their stay. Despite Ramadan, the service remained top-notch with guests specifically mentioning Habbib and Asep for their genuine service. While there was one instance of a restaurant waitress being impolite, overall the staff were described as warm, welcoming and eager to assist with any concerns. It's clear that the personnel at KTM Resort Batam go above and beyond to ensure their guests feel happy and taken care of.
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Categories

Beachfront Resort

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort with Swimming Pool

Pool Lap Lanes Outdoor Pool

Business Resort

Resort with Parking

Cheap Resort

Resort for Yoga

4-Star Resort

Resort with Outdoor Pool

Resort with Pool Lap Lanes

Room Types

Two-Bedroom Villa A spacious cottage with a living room, 2 air-conditioned bedrooms, and a private bathroom with shower and free toiletries.

Seafront Villa Extra beds are not available for this room type. The villa is fitted with a queen size bed and shared balcony. Please note that this room type is not suitable for guests with disabilities as it requires climbing a set of stairs.

Deluxe Villa Features an air conditioner, electric kettle, and a private bathroom with shower. Please note that twin beds are subject to availability and upon request, and this room has no views.

About KTM Resort Batam

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Guest Reviews

8.4

Very Good

Location

KTM Resort Batam is a hotel that boasts a prime location right in front of the beach. Guests cannot help but fall in love with the stunning views of both the sea and the infamous Singapore skyline. The hotel's convenient location from Sekupang Ferry Terminal makes it easily accessible for travelers. Though the surrounding area is a bit peaceful, some areas of the hotel offer magnificent views. While there aren't many dining options nearby, guests can dine in the hotel's restaurant with a view of Singapore. Overall, KTM Resort Batam is the perfect destination for a peaceful and serene stay away from the hustle and bustle of the city.

Breakfast

Guests that have stayed at KTM Resort Batam have mixed opinions about the breakfast offered at the hotel. Some guests found the breakfast to be good and particularly enjoyed the omelette. However, some guests were disappointed with the food quality and found it to be expensive at Rupiah 150,000. Some guests even had to order breakfast the night before as there weren't enough guests staying at the hotel to warrant breakfast being served. Additionally, some guests commented that the replenishment of the food trays was slow and the variety of food offered was limited. One guest even described their breakfast as "cold and delivered with more plastic than food." Despite these negative comments, there were still some guests who found breakfast at KTM Resort Batam to be good.

Rooms

If you're looking for a room with a sea view, KTM Resort Batam has got you covered. Guests describe their rooms as beautiful and comfortable with basic necessities provided. However, some reviews note that certain rooms require minor upgrades and improvements in cleanliness. The 2-bedroom bungalow with en suite bathrooms and a kitchen and lounge in between was a favorite among guests for its simple yet comfortable design. While the seaside villas are described as small, the deluxe villas are situated uphill and do not have hot water or good water pressure. Some guests also noted that the sea view rooms were too small for two adults and could be noisy. Overall, guests recommend choosing a room carefully to ensure a satisfactory stay.

Staff

Looking for a hotel with friendly and helpful staff? Look no further than KTM Resort Batam! Guests raved about the superb hospitality provided by the staff, who were polite, kind and able to understand English. Even during Ramadan, the service remained top-notch. While there was one instance of a restaurant waitress being impolite, overall the staff was excellent and deserving of special recognition - guests specifically mentioned Habbib and Asep for their genuine service. In fact, all of the staff were described as warm, welcoming and eager to assist with any concerns. It's clear that the personnel at KTM Resort Batam truly care about their guests and go above and beyond to ensure they feel happy and taken care of.

Yes, KTM Resort Batam has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at KTM Resort Batam.

No, KTM Resort Batam doesn't allow dogs.

Yes, parking facilities are available at KTM Resort Batam.

No, KTM Resort Batam doesn't have a gym.

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