4-Star HotelLocated in Auckland CBD, this hotel offers a grand lobby, a choice of restaurants, and a great pool. The rooms feature premium bedding and plasma televisions. It's suitable for business travelers, couples, or families.
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Summary of reviews related to the '4 Star' categoryGrand Millennium Auckland has received mixed reviews regarding its four-star rating and facilities. While some guests found the amenities and services to be on par with a four-star hotel, others felt it didn't live up to the expectations for an advertised four-star establishment.
The cleanliness and service standards were appreciated with the rooms kept clean and the service levels generally meeting four-star benchmarks. However, several guests noted that certain aspects, such as the food quality and variety, did not match four-star expectations. The hotel's atmosphere and some facilities were described as dated and in need of an upgrade.
Despite these criticisms, the overall experience was often deemed satisfactory with the friendly staff and decent value for money highlighted by many. The hotel bar was particularly praised for its friendly staff, even though it was mentioned that the scotch collection could use improvement.
On the downside, some guests found the cost of parking and the small room sizes to be disappointing for the price paid. The air conditioning and gym facilities were also pointed out as areas requiring attention. The ambiance in the large lobby appeared to lack the expected vibrancy and there was some noise disturbance from neighboring rooms.
Overall, while there are areas needing improvement, Grand Millennium Auckland still offers a generally positive experience that aligns reasonably well with its four-star rating.
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