Holiday Inn Auckland Airport by IHG
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Summary of reviewsHoliday Inn Auckland Airport by IHG, enjoys consistently positive reviews across various categories, making it a solid choice for travelers seeking convenience and comfort near Auckland Airport. The hotel's prime location is a major highlight, offering proximity to Auckland Airport and being well-serviced by the Yellow Bus, which ensures hassle-free access for those with early or international flights. Additionally, the hotel is strategically positioned near main motorways, granting easy access to Auckland CBD and shopping malls. Guests find the location ideal for short stays and layovers, enhanced by the lovely gardens and well-maintained communal facilities.
The breakfast experience at the hotel is widely praised for its extensive, varied buffet which includes gluten-free options and specialties like omelets and barista coffee. The friendly and attentive staff, including a commendable restaurant supervisor, further elevate the dining experience. Although some guests find the breakfast pricey and occasionally have issues with food temperature, the overall sentiment views it as enjoyable and worth the cost. Dinner reviews are more mixed with positive remarks on the quality and variety of food, but criticisms about inconsistency and priceiness.
Guests generally find the rooms to be spacious, comfortable and clean with many appreciating the practical amenities and garden/pool access some suites offer. While there are some calls for refurbishment due to dated decor or older fixtures, the consistent cleanliness and comfort make it a reliable choice. The hotel staff receives strong commendations for their warmth, efficiency and professionalism with several individuals recognized for their exceptional service.
Cleanliness throughout the hotel is frequently highlighted with guests lauding the spotless rooms and well-maintained facilities, including the pool area and comfy beds. The gym, too, receives positive feedback for being well-managed and fully equipped, though some calls for maintenance and service improvements exist. The beautiful outdoor pool is a favored feature, particularly among families, despite occasional closures for maintenance.
The hotel offers ample and secure parking, appreciated for its convenience and safety. Free on-site parking and the ability to leave cars overnight for a nominal fee add to the hotel's appeal. Families find the hotel particularly accommodating with family-friendly rooms and packages that include free meals for children, making it an optimal choice for those traveling with kids.
Additionally, while the free WiFi amenities receive mixed reviews, many guests find the service perfectly adequate for work purposes. The comfortable beds are another standout feature, often praised for their comfort and contributing to a restful stay.
Overall, Holiday Inn Auckland Airport delivers a hospitable and convenient experience with a warm, friendly staff, well-maintained facilities and a strategic location, making it a preferred option for travelers in need of comfort and ease near Auckland Airport.
Categories
The breakfast experience at the hotel is widely praised for its extensive, varied buffet which includes gluten-free options and specialties like omelets and barista coffee. The friendly and attentive staff, including a commendable restaurant supervisor, further elevate the dining experience. Although some guests find the breakfast pricey and occasionally have issues with food temperature, the overall sentiment views it as enjoyable and worth the cost. Dinner reviews are more mixed with positive remarks on the quality and variety of food, but criticisms about inconsistency and priceiness.
Guests generally find the rooms to be spacious, comfortable and clean with many appreciating the practical amenities and garden/pool access some suites offer. While there are some calls for refurbishment due to dated decor or older fixtures, the consistent cleanliness and comfort make it a reliable choice. The hotel staff receives strong commendations for their warmth, efficiency and professionalism with several individuals recognized for their exceptional service.
Cleanliness throughout the hotel is frequently highlighted with guests lauding the spotless rooms and well-maintained facilities, including the pool area and comfy beds. The gym, too, receives positive feedback for being well-managed and fully equipped, though some calls for maintenance and service improvements exist. The beautiful outdoor pool is a favored feature, particularly among families, despite occasional closures for maintenance.
The hotel offers ample and secure parking, appreciated for its convenience and safety. Free on-site parking and the ability to leave cars overnight for a nominal fee add to the hotel's appeal. Families find the hotel particularly accommodating with family-friendly rooms and packages that include free meals for children, making it an optimal choice for those traveling with kids.
Additionally, while the free WiFi amenities receive mixed reviews, many guests find the service perfectly adequate for work purposes. The comfortable beds are another standout feature, often praised for their comfort and contributing to a restful stay.
Overall, Holiday Inn Auckland Airport delivers a hospitable and convenient experience with a warm, friendly staff, well-maintained facilities and a strategic location, making it a preferred option for travelers in need of comfort and ease near Auckland Airport.
Hotel near Golf Courses
This hotel is listed as a 'Golf Hotel' by major travel platforms and is located near Grange Golf Course. Its proximity to a well-known golf course makes it a viable option for golf travelers.
Hotel Taking Steps Towards Sustainability
As part of IHG, Holiday Inn Auckland Airport is committed to sustainable initiatives, including those aimed at achieving Green Engage certification.
Family Friendly Hotel
While specific family amenities aren't detailed, Holiday Inn hotels generally offer family-friendly features and services. This includes spacious rooms, kids' menus, and potential for connecting rooms. The Auckland Airport location provides convenience for families traveling in and out of the city.
Hotel with Swimming Pool
Includes a swimming pool among its amenities. It is located near Auckland Airport and provides breakfast options.
Outdoor Pool
Hotel with Parking
Holiday Inn Auckland Airport offers parking facilities. It is located near the airport, providing convenient parking options for travelers.
Hotel with Gym
Offers a fitness center, providing convenience for travelers to exercise during their stay.
4-Star Hotel
Located near Auckland Airport, this hotel provides comfortable accommodations and convenient amenities. Its proximity to the airport and reliable service make it ideal for travelers in transit.
Hotel with Outdoor Pool
Holiday Inn Auckland Airport offers an al fresco outdoor pool area set within sub-tropical gardens. The pool is described as great for younger kids and located in a central courtyard.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Holiday Inn Auckland Airport by IHG, boasts a prime location that is repeatedly praised by its guests for its proximity to Auckland Airport. Travelers appreciate the convenience of being near the airport, making it an excellent choice for those with early morning flights or international travel plans. The hotel is serviced by the Yellow Bus, ensuring easy access without the need for a car.
Guests find the location perfect for both short stays and layovers, highlighting the seamless check-in process and the abundance of secure parking. The hotel's strategic position also allows convenient access to major motorways, making it easy to reach other destinations such as the Auckland CBD and various shopping malls.
Moreover, the hotel features lovely gardens and well-maintained communal facilities, contributing to a comfortable and enjoyable stay. With its convenient location, ample amenities and welcoming environment, the Holiday Inn Auckland Airport provides a solid base for travelers wanting easy access to the airport while enjoying a pleasant stay.
Guests at the Holiday Inn Auckland Airport by IHG, consistently remarked positively on the breakfast experience. Many found the buffet breakfast to be extensive, varied and delicious with phrases like "great buffet breakfast," "delicious buffet breakfast," and "excellent breakfast" frequently recurring in reviews. Guests appreciated the gluten-free menu options and the overall inviting presentation of the breakfast spread. Specific highlights included omelets and barista coffee.
Staff received praise for their attentiveness and friendliness, enhancing the dining experience. Notably, the restaurant supervisor was commended for her vigilant oversight. Several reviews mentioned that children enjoyed free meals, adding value for families. Additionally, the breakfast was described as being well-stocked, even early in the morning, ensuring a satisfying start to the day.
However, some guests remarked on the high cost of the breakfast, describing it as pricey. There were occasional complaints about the temperature of the food and specific service incidents. Despite these few critiques, the majority found the breakfast experience at the hotel both enjoyable and worth the price.
Holiday Inn Auckland Airport’s dinner offerings have garnered a mixed reception from guests. Numerous reviews highlight the buffet dinner as an enjoyable experience, emphasizing the good quality, fresh ingredients and extensive selections. Many guests appreciated the delicious meals and praised the friendliness of the restaurant staff. However, there are some notable criticisms pointing out that the buffet can be hit-or-miss with instances of food being described as average, dry and unappetizing. Additionally, several diners found the meals to be overpriced, especially given the quality and selection available.
The dining options include in-house restaurants and a bar with a limited menu, which some found to lack variety, particularly for children and to be of a minimal pub standard. A few guests noted long wait times for food and inconsistent meal preparation with instances of undercooked or burnt dishes. Despite these drawbacks, the overall sentiment about the evening dining experience remains generally positive with many guests finding the food satisfactory and the hotel providing a comfortable and clean environment.
Holiday Inn Auckland Airport by IHG, generally receives favorable reviews for its rooms, highlighted by their notable spaciousness and cleanliness. Guests frequently commend the rooms for being large, comfortable and well-maintained, emphasizing their suitability for a restful stay. The suites are particularly appreciated for their size and amenities with some rooms offering direct access to the garden and pool areas, providing a pleasant view and a relaxing atmosphere.
Many guests find the rooms to be practical, functional and equipped with comfortable beds, contributing to an overall sense of coziness. The hotel's layout is also appreciated, especially for families with young children who find the ground-floor rooms convenient. Despite some comments about certain rooms being dated or in need of refurbishment, the majority of feedback underscores the comfort and cleanliness.
However, there are sporadic mentions of minor inconveniences such as a lack of natural light in some rooms, occasional noise issues and older fixtures that could use updating. Despite these points, the rooms are described as fulfilling guest expectations with amenities and cleanliness standards that align with the Holiday Inn brand. The hotel's friendly staff and regular shuttle service to the airport add to the positive guest experience.
Overall, Holiday Inn Auckland Airport upholds a reputation for spacious, clean and comfortable rooms, making it a solid choice for travelers seeking convenience and comfort near the airport.
The beds at Holiday Inn Auckland Airport by IHG, receive high praise from many guests. Descriptions such as "super comfy," "very comfortable," and "amazing" are commonly used. The beds are noted for contributing to a good night's sleep with mentions of both comfort and spaciousness. Additionally, the bedding and pillows complement the comfortable beds, enhancing the overall sleep experience. Instances of specific praise include references to large, comfortable beds and soft pillows, making for a restful stay.
That said, not every review is glowing. Some guests find the beds too soft or uncomfortable and a few mention concerns about bed size and overall comfort. But these criticisms appear less frequently compared to the positive feedback. When combined with comments about clean, spacious rooms and additional comfortable amenities like chairs, it seems the hotel generally offers a pleasant resting experience for its guests.
Overall, the beds at this hotel are mostly well-regarded, contributing significantly to the overall comfort and quality of the stay.
The reviews for Holiday Inn Auckland Airport by IHG, highlight its consistent emphasis on cleanliness. Guests frequently mention the cleanliness of the hotel, describing it as very clean, spotless and well-maintained. Rooms are also noted to be comfortably clean and tidy, often with commendations for the friendly cleaning staff. Despite some occasional issues with stained and dirty carpets and outdated facilities, the overall impression remains positive in terms of cleanliness. The hotel also receives praise for its clean pool area, good housekeeping and clean, comfy beds. The staff's helpfulness and the well-preserved facilities contribute to an environment that many guests find pleasant. Overall, the hotel's commitment to keeping its spaces clean and tidy ensures a comfortable stay for its guests.
Holiday Inn Auckland Airport by IHG, is well-regarded for its exceptional and amiable staff. Guests frequently mention the team’s friendliness and helpful nature, noting that the staff, from reception to housekeeping, create a welcoming and pleasant atmosphere. The superb service provided by the staff is consistently highlighted, describing them as efficient, professional and accommodating.
There were numerous praises for specific staff members who went above and beyond, such as Ian, who received accolades for his welcoming demeanor and assistance. The booking staff also received positive remarks for their helpfulness. Many guests appreciated the security staff and their attentive service.
The hotel's reception team is often commended for their warm, friendly welcome, making the check-in process smooth and inviting. This positive interaction at the front desk sets the tone for a comfortable stay. Some guests noted particularly positive experiences with Clayton, a staff member who went out of his way to be helpful on multiple occasions.
However, a minority of reviews mention some inconsistencies with a few guests citing issues with inexperienced or dismissive staff. Despite these isolated incidents, the majority of feedback emphasizes a genuinely friendly and helpful attitude from the staff, ensuring guests felt well taken care of during their stay.
Overall, visitors to Holiday Inn Auckland Airport can expect a warm and hospitable experience, bolstered by a team dedicated to providing excellent customer service and ensuring a pleasant stay.
Guests of the Holiday Inn Auckland Airport by IHG, had varied experiences with the hotel's WiFi services. Many highlighted the excellent and fast WiFi, praising it particularly for work purposes. The hotel offers complimentary WiFi with some users finding it very good and top-notch. They also appreciated the quick sharing of WiFi credentials. However, several guests faced issues, including weak and poor signals, patchy connections and frequent dropouts. Some could not access the WiFi from their laptops, while others faced difficulty logging in. Despite these problems, the hotel’s provision of free WiFi remains a significant positive noted by visitors.
The gym at Holiday Inn Auckland Airport by IHG, receives mixed reviews from guests but tends to lean on the positive side. Many guests have praised the gym for being good, clean and well-managed, highlighting that it is a fully equipped facility. Some described it as large, open and above average, while also noting that it was a nice place to work out. Comments also emphasized that the gym was excellent and had decent facilities overall.
However, it wasn't all positive feedback; there were mentions of equipment being damaged or not working properly. Several reviews suggest that the gym could use some repair and that the gym facility service needs improvement. Despite these issues, when the equipment is functional, it seems to provide a satisfactory experience for guests. Overall, the gym at this hotel seems to meet the needs of most visitors, though attention to maintenance and service could enhance the user experience further.
The Holiday Inn Auckland Airport features a lovely and inviting outdoor pool that has garnered praise for its cleanliness and well-maintained surroundings. Many reviews highlight the pool as beautiful, fantastic and enjoyable, making it a great spot for both relaxation and fun. The poolside area is complemented by nice bar and dining areas opening out to the gardens, providing a pleasant atmosphere for guests.
Children particularly love the pool with comments noting it as great for kids and even fabulous for swimming, despite the water sometimes being cool. Several reviewers appreciated the clean premises around the pool, well-kept sunbathing areas and clean and good sunbeds.
However, on occasion, the pool has been closed for maintenance or renovations, causing disappointment among guests. These closures were sometimes unexpected and not communicated in advance, leading to some inconvenience. Despite this, safety barriers and signs were appropriately up during such times.
Overall, the outdoor pool at the Holiday Inn Auckland Airport is a delightful feature, especially when operational, catering well to families and providing a lovely spot to unwind.
Holiday Inn Auckland Airport by IHG, has garnered positive feedback from guests about its parking facilities. Visitors consistently mention the ample parking space available, making it easy to find a spot. Convenient parking near the reception and on the ground floor is frequently noted, simplifying the process of arriving and departing. The parking area is described as spacious and well-lit, ensuring safety and ease of access at any time of day.
Many guests appreciate the secure parking options offered by the hotel, often highlighting the organized, secure environment for their vehicles. Free on-site parking and complimentary parking services add to the convenience, making it a cost-effective choice for travelers. The provision to leave cars overnight for a nominal fee has been seen as an added bonus for long-term guests.
The functionality of the parking area is also praised with good and proper parking spaces and easy access to the hotel from the car park. Some guests particularly noted the hotel's attention to detail, such as ensuring secure access without needing a card and accommodating large pieces of luggage.
While there was a rare mention of a struggle with parking, the overall consensus points towards a positive experience with the hotel's parking amenities, underscoring its convenience, security and ample availability.
Holiday Inn Auckland Airport by IHG, stands out as a family-friendly option with great facilities for the whole family, such as open spaces for kids to play. Many guests appreciate the family-oriented atmosphere with specific mentions of family-friendly rooms that cater well to those traveling with children. The hotel also offers family-coupled packages that are considered fantastic deals, particularly during the holiday season. The family base in Auckland is well-regarded for its accommodating amenities, including the convenient options where kids get to eat for free. Despite a few minor setbacks like the temporary closure of the pool, the hotel remains highly recommended for families seeking a welcoming environment. With exclusive kid-friendly access and tailored deal packages, families are likely to find this hotel an optimum choice for both short stays and extended visits.
Holiday Inn Auckland Airport by IHG, offers a commendable four-star experience, providing guests with a comfortable and enjoyable stay. The hotel boasts great charm and elegance, delivering services that align well with the four-star quality standard. Many visitors found the hotel to be welcoming and pleasant with a fine four-star atmosphere that makes it a great option for those seeking a decent and acceptable four-star hotel venue.
Guests appreciated the spacious and clean rooms, contributing to a comfortable stay, especially after a long trip. The hotel is recognized for its good value for money, making it a considerable choice for those looking for both quality and affordability. Notably, it is often cited as one of the better options near the airport, standing out among other four-star establishments.
The service at Holiday Inn Auckland Airport is praised for being excellent with some guests even going as far as to label it the best four-star hotel near the airport. Despite a few flaws, which are often outweighed by the competitive pricing, the hotel maintains a good standard for short stays and is particularly well-suited for one-night accommodations.
Overall, it is a very good hotel that meets the expectations of a four-star establishment, providing a pleasant and welcoming stay for travelers.
Holiday Inn Auckland Airport by IHG, stands out as a prime choice for business travelers. The hotel boasts a range of business-friendly amenities, making it ideally suited for both work and leisure purposes. Guests appreciate the convenient business facilities and the decent business center available on-site. The hotel also offers comprehensive business services and has well-equipped conference rooms, making it a good venue for work conferences.
Its location is a significant plus, situated close to business areas, which is beneficial for those on business trips or conducting business in the vicinity. The overall environment is visitor-friendly, accommodating the specific needs of business stays.
However, while the WiFi generally works well, there have been instances where business communication faced challenges due to connectivity issues. Despite this, the overall feedback remains positive with businessmen finding it a favorable place for work-related visits. The hotel occasionally hosts late-night parties, which may be a consideration for those seeking a quieter environment.
The outdoor pool at the Holiday Inn Auckland Airport by IHG, has received generally positive feedback from guests. They appreciate the nice and clean pool facilities, as well as the overall good condition of the outdoor seating and other related amenities. Although the pool has been occasionally closed for maintenance, it remains a highlight of the hotel when open, despite sometimes being busy with guests. The aesthetic of the outdoor area is considered satisfactory, contributing to an enjoyable experience for those who use it.
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Location
Guests find the location perfect for both short stays and layovers, highlighting the seamless check-in process and the abundance of secure parking. The hotel's strategic position also allows convenient access to major motorways, making it easy to reach other destinations such as the Auckland CBD and various shopping malls.
Moreover, the hotel features lovely gardens and well-maintained communal facilities, contributing to a comfortable and enjoyable stay. With its convenient location, ample amenities and welcoming environment, the Holiday Inn Auckland Airport provides a solid base for travelers wanting easy access to the airport while enjoying a pleasant stay.
Breakfast
Staff received praise for their attentiveness and friendliness, enhancing the dining experience. Notably, the restaurant supervisor was commended for her vigilant oversight. Several reviews mentioned that children enjoyed free meals, adding value for families. Additionally, the breakfast was described as being well-stocked, even early in the morning, ensuring a satisfying start to the day.
However, some guests remarked on the high cost of the breakfast, describing it as pricey. There were occasional complaints about the temperature of the food and specific service incidents. Despite these few critiques, the majority found the breakfast experience at the hotel both enjoyable and worth the price.
Dinner
The dining options include in-house restaurants and a bar with a limited menu, which some found to lack variety, particularly for children and to be of a minimal pub standard. A few guests noted long wait times for food and inconsistent meal preparation with instances of undercooked or burnt dishes. Despite these drawbacks, the overall sentiment about the evening dining experience remains generally positive with many guests finding the food satisfactory and the hotel providing a comfortable and clean environment.
Rooms
Many guests find the rooms to be practical, functional and equipped with comfortable beds, contributing to an overall sense of coziness. The hotel's layout is also appreciated, especially for families with young children who find the ground-floor rooms convenient. Despite some comments about certain rooms being dated or in need of refurbishment, the majority of feedback underscores the comfort and cleanliness.
However, there are sporadic mentions of minor inconveniences such as a lack of natural light in some rooms, occasional noise issues and older fixtures that could use updating. Despite these points, the rooms are described as fulfilling guest expectations with amenities and cleanliness standards that align with the Holiday Inn brand. The hotel's friendly staff and regular shuttle service to the airport add to the positive guest experience.
Overall, Holiday Inn Auckland Airport upholds a reputation for spacious, clean and comfortable rooms, making it a solid choice for travelers seeking convenience and comfort near the airport.
Beds
That said, not every review is glowing. Some guests find the beds too soft or uncomfortable and a few mention concerns about bed size and overall comfort. But these criticisms appear less frequently compared to the positive feedback. When combined with comments about clean, spacious rooms and additional comfortable amenities like chairs, it seems the hotel generally offers a pleasant resting experience for its guests.
Overall, the beds at this hotel are mostly well-regarded, contributing significantly to the overall comfort and quality of the stay.
Cleanliness
Staff
There were numerous praises for specific staff members who went above and beyond, such as Ian, who received accolades for his welcoming demeanor and assistance. The booking staff also received positive remarks for their helpfulness. Many guests appreciated the security staff and their attentive service.
The hotel's reception team is often commended for their warm, friendly welcome, making the check-in process smooth and inviting. This positive interaction at the front desk sets the tone for a comfortable stay. Some guests noted particularly positive experiences with Clayton, a staff member who went out of his way to be helpful on multiple occasions.
However, a minority of reviews mention some inconsistencies with a few guests citing issues with inexperienced or dismissive staff. Despite these isolated incidents, the majority of feedback emphasizes a genuinely friendly and helpful attitude from the staff, ensuring guests felt well taken care of during their stay.
Overall, visitors to Holiday Inn Auckland Airport can expect a warm and hospitable experience, bolstered by a team dedicated to providing excellent customer service and ensuring a pleasant stay.
Wi-Fi
Gym
However, it wasn't all positive feedback; there were mentions of equipment being damaged or not working properly. Several reviews suggest that the gym could use some repair and that the gym facility service needs improvement. Despite these issues, when the equipment is functional, it seems to provide a satisfactory experience for guests. Overall, the gym at this hotel seems to meet the needs of most visitors, though attention to maintenance and service could enhance the user experience further.
Pool
Children particularly love the pool with comments noting it as great for kids and even fabulous for swimming, despite the water sometimes being cool. Several reviewers appreciated the clean premises around the pool, well-kept sunbathing areas and clean and good sunbeds.
However, on occasion, the pool has been closed for maintenance or renovations, causing disappointment among guests. These closures were sometimes unexpected and not communicated in advance, leading to some inconvenience. Despite this, safety barriers and signs were appropriately up during such times.
Overall, the outdoor pool at the Holiday Inn Auckland Airport is a delightful feature, especially when operational, catering well to families and providing a lovely spot to unwind.
Parking
Many guests appreciate the secure parking options offered by the hotel, often highlighting the organized, secure environment for their vehicles. Free on-site parking and complimentary parking services add to the convenience, making it a cost-effective choice for travelers. The provision to leave cars overnight for a nominal fee has been seen as an added bonus for long-term guests.
The functionality of the parking area is also praised with good and proper parking spaces and easy access to the hotel from the car park. Some guests particularly noted the hotel's attention to detail, such as ensuring secure access without needing a card and accommodating large pieces of luggage.
While there was a rare mention of a struggle with parking, the overall consensus points towards a positive experience with the hotel's parking amenities, underscoring its convenience, security and ample availability.
Family
4 Star
Guests appreciated the spacious and clean rooms, contributing to a comfortable stay, especially after a long trip. The hotel is recognized for its good value for money, making it a considerable choice for those looking for both quality and affordability. Notably, it is often cited as one of the better options near the airport, standing out among other four-star establishments.
The service at Holiday Inn Auckland Airport is praised for being excellent with some guests even going as far as to label it the best four-star hotel near the airport. Despite a few flaws, which are often outweighed by the competitive pricing, the hotel maintains a good standard for short stays and is particularly well-suited for one-night accommodations.
Overall, it is a very good hotel that meets the expectations of a four-star establishment, providing a pleasant and welcoming stay for travelers.
Business
Its location is a significant plus, situated close to business areas, which is beneficial for those on business trips or conducting business in the vicinity. The overall environment is visitor-friendly, accommodating the specific needs of business stays.
However, while the WiFi generally works well, there have been instances where business communication faced challenges due to connectivity issues. Despite this, the overall feedback remains positive with businessmen finding it a favorable place for work-related visits. The hotel occasionally hosts late-night parties, which may be a consideration for those seeking a quieter environment.
Outdoor Pool
Yes, Holiday Inn Auckland Airport by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Auckland Airport by IHG.
No, Holiday Inn Auckland Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Auckland Airport by IHG.
Yes, Holiday Inn Auckland Airport by IHG has a gym.
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