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Summary of reviewsDoubleTree By Hilton Auckland Karaka promises a conveniently situated, tranquil and beautifully appointed hotel experience that receives strong recommendations from its guests. Its strategic location with easy access to motorways ensures simple travel to and from Auckland and the airport, while the nearby cafes and upscale, green environment add to its charm. Guests particularly enjoy its proximity to local attractions like the Tabula Rasa wedding venue and Pukekohe, enhancing its appeal for various types of stays.
One of the hotel’s standout features is its breakfast, which is often noted for its wide variety, fresh ingredients and the accommodating nature towards dietary preferences, including gluten-free options. The quality and selection of the breakfast buffet make it a highlight for many guests, despite some minor criticisms related to food temperature and service issues.
Dining at the on-site restaurant, Ethereal, generally leaves a positive impression with its high-quality and superbly flavored dishes. The ambiance and service are also praised, though guests have occasionally noted issues like slow service and limited menu options. Generally, the delightful dining experiences contribute significantly to the overall positive stay.
The rooms at DoubleTree By Hilton Auckland Karaka consistently impress guests with their comfort, cleanliness and modern decor. Guests frequently comment on the spaciousness, beautiful design and comfortable beds with the blackout curtains ensuring a peaceful night’s sleep. Despite some minor issues like occasional lapses in housekeeping or missing amenities, the overall room experience is highly satisfying.
Cleanliness throughout the hotel is a recurring praise point with both rooms and common areas impeccably maintained. The modern amenities and well-kept facilities contribute to the guests' comfort and relaxation. The friendly and professional staff enhance the guest experience further, offering quick, efficient and courteous service that leaves a lasting positive impression.
While the wifi services receive mixed reviews with some difficulties in connectivity and additional charges for non-Hilton members, the staff is noted for their helpfulness in addressing these issues. The gym facilities are highly appreciated for their state-of-the-art equipment and cleanliness, providing a satisfying experience for fitness enthusiasts. Similarly, the beautiful heated pool is a favorite among families and guests, despite some minor logistical inconveniences.
The parking facilities are generally well-received with ample, secure and conveniently located spaces available for guests. There have been occasional comments about the need for clearer labeling and the absence of EV chargers, but overall, the parking experience is positive.
The hotel is particularly family-friendly, offering activities that cater well to children, including a delightful pool area that many parents and kids enjoy. The welcoming atmosphere and thoughtful touches like complimentary cookies upon arrival enhance the family experience.
In summary, DoubleTree By Hilton Auckland Karaka offers a modern, clean and welcoming environment characterized by exceptional service, comfortable accommodations and impressive dining experiences. These qualities make it a highly recommended choice for those seeking both convenience and quality during their stay. Show more
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Hotel Taking Steps Towards Sustainability
DoubleTree By Hilton Auckland Karaka is part of Hilton's 'Travel with Purpose' program, focused on reducing environmental impact. While specific details for this location are not available, the brand has global goals for sustainability.
Hotel for Honeymoon
Located in Karaka, DoubleTree By Hilton offers a tranquil setting away from the city center, ideal for a relaxing honeymoon. Its modern amenities and comfortable accommodations provide a pleasant stay for couples.
Family Friendly Hotel
This hotel is family-friendly.
Hotel with Swimming Pool
Offers a swimming pool as part of its amenities. It also provides breakfast options.
Heated Pool Outdoor Pool
Accessible Hotel
This hotel confirms the availability of accessible rooms and lists accessible features among its amenities, indicating provision for guests with accessibility needs.
Hotel with EV Charging Stations
This DoubleTree location offers EV charging stations for its guests. The hotel provides standard amenities associated with the Hilton brand.
4-Star Hotel
DoubleTree By Hilton Auckland Karaka provides a comfortable and luxurious stay. It features well-appointed rooms, excellent amenities, and a serene environment, making it ideal for relaxation and business.
Hotel with Outdoor Pool
DoubleTree By Hilton Auckland Karaka provides an outdoor swimming pool. The hotel also offers tranquil gardens and al fresco seating at its restaurant and bar.
Hotel with Heated Pool
DoubleTree By Hilton Auckland Karaka has a beautiful and well-maintained heated pool. Guests have described the pool temperature as perfect, making it ideal for relaxing swims.
Romantic Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Room Types
King Guest RoomThis triple room is air-conditioned and has a flat-screen TV, a safe deposit box and heating. The unit has 1 bed.
Deluxe King SuiteThe spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV.
Deluxe King RoomThe air-conditioned triple room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.
King Room - Mobility Accessible The spacious double room offers air conditioning, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
King Room with Garden ViewThis triple room is air-conditioned and has a flat-screen TV, a safe deposit box and heating. The unit has 1 bed.
Queen Guest RoomThis triple room is air-conditioned and has a flat-screen TV, a safe deposit box and heating. The unit has 2 beds.
Deluxe Queen RoomThe air-conditioned quadruple room features a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.
Queen Guest Room with Garden ViewThis quadruple room is air-conditioned and features a flat-screen TV, a safe deposit box and heating. The unit offers 2 beds.
Family Connecting RoomsThe spacious family room features air conditioning, a safe deposit box, heating, as well as a flat-screen TV. The unit has 7 beds.
Guest Reviews
Location
DoubleTree By Hilton Auckland Karaka offers a mix of convenience and tranquility in a beautiful setting. Guests repeatedly highlight its strategic location with easy access to motorways and major roads, making it simple to travel to and from Auckland and the airport, merely 20 minutes away. The proximity to local cafes, food outlets and the upscale, green environment adds to its appeal. With impeccable cleanliness, modern amenities and exceptional service, the hotel is a preferred choice for short stays and events, especially given its close distance to the Tabula Rasa wedding venue and Pukekohe.
Despite being a bit far from Auckland's city center, the calm and quiet, combined with the beautiful scenery and easy motorway access, provide a refreshing contrast to inner-city accommodations. Guests appreciate the ample parking and the secure, family-friendly neighborhood of Karaka. Whether in town for a conference, family visit or merely relaxing before a flight, the location proves central and convenient for various needs, underscoring its value for money and making it a highly recommended stay.
Breakfast
The breakfast at the DoubleTree By Hilton Auckland Karaka Hotel receives high praises for its wide variety and well-prepared, delicious dishes, making it a highlight of many guests' stays. Guests frequently mention the extensive buffet with both hot and cold options, noting the freshness and quality of the offerings. Standouts include freshly cooked eggs to order and an array of healthy options, accommodating dietary preferences, including amazing gluten-free choices.
However, some guests found the breakfast buffet complicated, mentioning a difference between the full buffet and continental offerings. A few reviews pointed out issues with lukewarm food and occasional service lapses, such as uncollected breakfast cards and additional charges for certain items like lattes. Despite these minor drawbacks, the excellent service from the attentive and caring staff, combined with the good value for money, makes the breakfast experience at this hotel generally exceptional and thoroughly enjoyable.
Dinner
The dining experiences at DoubleTree By Hilton Auckland Karaka have drawn a variety of responses from guests. On the positive side, many have praised the hotel restaurant, Ethereal, for its high-quality food, superb flavors and beautifully prepared dishes. Visitors frequently mention the delicious and excellent dinners, often highlighting specific items such as the superb steak and the fresh local ingredients. The restaurant's divine food and perfect bar ambiance have won over numerous guests with some calling the evening meal great and the restaurant amazing.
However, there are some shortcomings noted by guests. A few pointed out that the menu can be pricey and the meal options somewhat limited. Additionally, some diners experienced slow service and had issues with food temperatures with room service orders sometimes arriving cold or dishes taking an excessive time to be served. Instances of overcooked vegetables and undercooked risotto were also reported, alongside general dissatisfaction when the restaurant was too busy or fully booked, preventing some from dining there.
Despite these hiccups, for many, the positive experiences far outweigh the negatives. The overall impression is that the hotel offers a high standard of food and a memorable dining experience, though potential guests might want to ensure reservations are made well in advance to avoid disappointment.
Rooms
DoubleTree By Hilton Auckland Karaka delights its guests with rooms that are consistently described as comfortable, clean and modern. The spaciousness of the rooms is frequently highlighted, along with their beautiful decor and updated amenities. Many reviewers have been pleasantly surprised by the high standard of the accommodations, noting that the rooms are well-designed and beautifully decorated. Beds are often mentioned for their comfort with several guests noting the sizeable and comfy nature of the beds.
The decor throughout the hotel is modern and tastefully done, contributing to a welcoming and relaxing atmosphere. Cleanliness is a recurring theme with numerous guests emphasizing the spotless condition of their rooms. Facilities are generally praised with top-quality amenities and modern furnishings enhancing the guest experience. Though a few minor issues were mentioned, such as the occasional lack of bottled water and some minor cleaning oversights, overall feedback on the room quality is overwhelmingly positive.
Guests appreciated the quietness of the rooms, enabling a peaceful stay. The rooms also feature great blackout curtains for those who prefer a darkened space for sleeping. Fast check-in and checkout services add to the overall convenience and satisfaction of the stay. While some found the room amenities a bit basic or noted minor inconveniences like the TV guide, the overarching sentiment leans heavily towards satisfaction with the room quality at this Doubletree location.
Beds
DoubleTree By Hilton Auckland Karaka has garnered considerable praise for its bedding, offering a high level of comfort that's consistently highlighted by guests. The beds are described most frequently as comfortable or very comfortable with numerous mentions of them being super comfy, big and luxurious. Many guests noted that their sleep experience was blissful with beds striking a balance between being firm and soft to suit different preferences.
The hotel rooms are spacious, clean and modern, often lauded for their design and amenities. Despite some reports of beds being too firm, too soft or hard, the general consensus is that the beds contribute greatly to an excellent night's sleep. Blackout blinds and quiet surroundings further enhance the restful environment, making it easier for guests to relax and unwind.
A few guests pointed out that the pillows could use improvement, noting discomfort in their necks, but these concerns did not significantly detract from the overall positive sentiment regarding the sleeping arrangements. In summary, the DoubleTree By Hilton Auckland Karaka excels in providing a comfortable and restful experience with its well-regarded bedding, making it a top choice for travelers prioritizing a good night's sleep.
Cleanliness
DoubleTree By Hilton Auckland Karaka has garnered praise for its exemplary cleanliness and modern amenities. Guests have consistently described the hotel as spotlessly clean with impeccably maintained rooms and facilities. The bathrooms, both in the rooms and reception, are highlighted for their cleanliness and modern appeal. The property is often noted as modern, new and beautifully presented, contributing to an overall sense of comfort and relaxation during the stay.
The staff at DoubleTree By Hilton Auckland Karaka are frequently mentioned for their friendliness and warm welcome, enhancing the positive experience of the guests. The spacious and tastefully fitted rooms have been commended for their comfort and attention to detail, including clean and comfy beds, modern amenities and thoughtful touches that add to the guest experience.
Despite a few minor issues, such as occasional oversights in cleaning or minor dissatisfaction with amenities like soap dispensers or pillow comfort, the overall impression remains very positive. The hotel’s pristine condition, sparkling clean environment and well-maintained facilities underpin the high standard of guest satisfaction.
In summary, DoubleTree By Hilton Auckland Karaka offers a stellar stay experience characterized by a modern, immaculate and welcoming environment, making it a highly recommended choice for travelers seeking both comfort and quality.
Staff
Guests of DoubleTree By Hilton Auckland Karaka have consistently described their experiences with the hotel's staff in glowing terms. The pervasive sentiment is one of friendliness, warmth and unwavering helpfulness. Whether interacting with housekeeping, the front desk or bar staff, visitors were quick to note the welcoming atmosphere and superb customer service they encountered throughout their stay.
The staff's professionalism is frequently highlighted, complemented by a genuine friendliness that puts guests at ease. Attention to detail and a courteous demeanor were commonly mentioned, illustrating an environment where guests feel valued and well-cared-for. Check-in processes are described as quick and efficient, often accompanied by the memorable gesture of fresh cookies, adding a personal touch to arrivals.
Staff members were noted for their attentive and accommodating nature, always willing to go the extra mile to ensure a pleasant stay. Whether assisting with unexpected travel delays or providing seamless room service, the staff's dedication to high standards shone through.
Instances of exceptional service weren't limited to sporadic mentions; rather, they appeared consistently across various roles within the hotel, from the front desk and concierge to the kitchen staff. The ambiance created by this cohesive, guest-oriented team has left a lasting impression, making DoubleTree By Hilton Auckland Karaka a standout choice for those seeking a hospitable and professional lodging experience. Despite occasional critiques of forgetfulness or rudeness, these were vastly outweighed by the positive experiences recounted by satisfied guests.
Wi-Fi
DoubleTree By Hilton Auckland Karaka receives mixed reviews regarding its wifi services. Hotel guests note that Hilton members have access to better and safer wifi, although the setup process involves joining the Hilton club. Non-members face extra charges for wifi which is not complementary. Several visitors found the wifi challenging to connect and some had issues with the wireless charges being loud and temperamental. Mobile phone reception within the hotel is frequently described as poor, making reliance on the hotel wifi essential, though not without its difficulties. Despite some positive mentions of good wifi service, many guests struggled with connectivity, particularly during important tasks like Zoom meetings. Staff were quick to assist with connection issues, but the overall consensus is that the internet and mobile reception could notably improve.
Gym
The gym at DoubleTree By Hilton Auckland Karaka receives high praise for its quality and amenities. Guests often describe it as great and well-equipped, highlighting its clean and functional setup. Many appreciate the very good gym facilities with several mentioning that it is state-of-the-art. The gym area impresses many with comments on it being more than just basic. Though some visitors did not have a chance to fully utilize the gym or pool, they expressed enthusiasm about returning based on their positive impressions. Overall, the gym is a notable feature of the hotel, offering a satisfying experience for fitness-conscious guests.
Pool
DoubleTree By Hilton Auckland Karaka boasts a beautiful, well-maintained heated pool that many guests have found amazing and fantastic. The pool area offers great aesthetics and a clean, quiet environment that has been particularly enjoyable for families with kids and adults alike loving the space. The outdoor seating near the pool is perfect for afternoon drinks, enhancing the overall experience.
However, there are a few logistical considerations worth noting. Guests need to walk through the restaurant to access the pool, which is situated close to the dining area and somewhat exposed to the main road and public view. Despite the lack of a sauna or specific non-smoking zones nearby, the non-smoking policy around the pool area maintains a pleasant atmosphere.
The pool’s warmth and heated feature have been highly appreciated, though there were occasional mentions of the pool being under maintenance or not heated as expected. Overall, the swimming pool at DoubleTree By Hilton Auckland Karaka has left a positive impression, making it a highlight for many guests during their stay.
Parking
DoubleTree By Hilton Auckland Karaka generally receives positive feedback regarding its parking facilities. Guests appreciate the availability of plenty of parking spaces, which are described as secure, covered and directly in front of the hotel. Many reviews highlight the convenience of free parking and easy access, making the check-in and check-out process smooth and efficient. The new build of the hotel also ensures ample parking options. However, a few guests have noted some confusion and inconvenience regarding the parking arrangements, particularly in terms of unclear labeling and the absence of EV chargers. Despite these minor drawbacks, the secure and ample parking is predominantly seen as a strong positive feature of the hotel.
Family
DoubleTree By Hilton Auckland Karaka is a family-friendly destination that caters well to children, making it an ideal choice for families. Guests have found it to be among the best places for a family stay, where children have ample activities to keep them entertained. The swimming pool, in particular, has been a highlight, providing loads of fun for kids. Many families noted their children were so happy that they extended their stay.
The hotel enjoys a great location in the outer suburbs of Auckland, which makes it convenient for catching up with friends and family. Guests appreciated the warm welcome and the small touches like the complimentary cookie upon arrival.
Though there were a couple of minor issues such as a child accidentally locking themselves in the bathroom and a need for a dedicated play area for kids, the hotel staff were noted for their attentiveness and provided solutions when issues arose.
Overall, guests felt well-accommodated with great facilities and an impressive restaurant, Ethereal, that enhanced their dining experience. Families felt welcomed and the mixture of cultures and inclusive atmosphere added to the positive experience at DoubleTree By Hilton Auckland Karaka.
4 Star
Located in a stunning and convenient setting, DoubleTree By Hilton Auckland Karaka offers a great four-star experience, delivering a quality fit-out with a fresh and immaculate environment. The brand-new hotel, only a year old, feels all new and shiny, making a strong impression with its sleek design. Guests commend the hotel for its excellent security and ample free parking, ensuring a hassle-free stay. The location is highly praised, being perfect for catching up with friends and family and featuring an excellent breakfast.
Despite some minor areas needing improvement, such as maid service and limited dining menus, the overall experience remains positive. The hotel stands out for its beautiful surroundings and newest amenities, anticipated to become a go-to destination.
Heated Pool
The heated pool at DoubleTree By Hilton Auckland Karaka receives high praise from guests. Many found the pool temperature to be perfect, making it ideal for a relaxing swim even in cold weather. Families appreciated that the kids had a great time enjoying the warm water. Guests consistently described the heated pool as amazing and lovely. An extra highlight is the unique experience of being able to enjoy a drink while swimming, adding an enjoyable touch to the warm ambiance. Overall, the heated pool at this hotel stands out as an enjoyable and well-regarded amenity.
Outdoor Pool
The outdoor pool at DoubleTree By Hilton Auckland Karaka is a standout feature among guests, frequently described as spectacular and amazing. The park-like grounds surrounding the pool add to its appeal, making it a lovely spot for relaxation. Some highlights include the ease of access to the pool area and the inviting ambiance created by the nearby fireplace. Families particularly note that children loved the pool, which is heated to provide comfort year-round, although there have been occasional mentions of it not being heated. Overall, the pool is highly praised with additional enjoyment to be had from poolside drinks and the overall serene outdoor setting.
Romantic
DoubleTree By Hilton Auckland Karaka offers a delightful setting that's perfect for couples seeking a romantic escape. Guests appreciated the nice and romantic ambiance throughout the hotel with beautiful settings enhancing the overall experience. The outdoor area by the fireplace stood out as a highlight, providing a cozy and intimate environment. Special touches like swan towels with a love heart added to the romantic feel. The inclusion of small romantic details, even with the food such as French fries with a filet, further enriched their stay. Overall, the hotel delivers a perfect experience where couples can enjoy a great atmosphere ideal for a romantic getaway.
Yes, DoubleTree By Hilton Auckland Karaka has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at DoubleTree By Hilton Auckland Karaka.
No, DoubleTree By Hilton Auckland Karaka doesn't allow dogs.
Yes, parking facilities are available at DoubleTree By Hilton Auckland Karaka.
Yes, DoubleTree By Hilton Auckland Karaka has a gym.