Grand Millennium Auckland
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Summary of reviewsThe Grand Millennium Auckland is a favored choice among guests due to its excellent location, situated centrally for easy access to downtown, Sky Tower, Queen Street and multiple theaters such as the Aotea Centre. Visitors appreciate its proximity to key attractions, shopping, restaurants and nightlife, making it ideal for both leisure and business travel with convenient transportation options.
The hotel's breakfast receives commendations for its variety and quality, especially the buffet featuring items like home-smoked salmon and fresh fruits. Friendly breakfast staff further enhance the dining experience, though some find the price of $45 per person high and note inconsistencies in food quality and service.
Guests generally enjoy the dinner offerings with the Japanese restaurant Katsura receiving high acclaim. Room service and on-site dining are appreciated for their convenience and quality, but prices are considered steep by some and service can be hit or miss.
Rooms at the hotel are praised for being spacious, clean and comfortable with large beds contributing to a restful stay. Families find the rooms particularly accommodating due to their size and modern amenities. Some suggest that dated decor and minor issues like air conditioning noise could use attention.
Cleanliness is a strong point with rooms and common areas like the pool, gym and sauna maintained to high standards. A few guests note occasional lapses and dated aspects of the rooms, but overall, the cleanliness significantly contributes to a pleasant stay.
Staff receive high marks for their friendliness, helpfulness and professionalism. Front desk and reception staff are frequently highlighted for their exceptional service, enhancing the overall guest experience.
The free Wi-Fi is mostly reliable and fast, suitable for streaming and work, though some guests experience poor coverage in certain areas and occasional connection issues.
The gym facilities are well-regarded, featuring modern equipment and a clean, spacious environment. Guests appreciate the combined pool, gym and sauna amenities as a bonus feature. The pool itself is a hit, especially with families, though more consistent heating and maintenance could improve the experience.
Parking at the hotel is generally convenient and secure with ample spaces directly connected to the property. Guests value the reasonable cost of $25 per night compared to other options, though some find it expensive and encounter minor issues with parking systems.
The hotel provides free EV charging stations, including a Tesla charger, a convenient feature for guests with electric vehicles. Family-friendly amenities, particularly the heated pool, make the Grand Millennium Auckland a preferred choice for those traveling with children.
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The hotel's breakfast receives commendations for its variety and quality, especially the buffet featuring items like home-smoked salmon and fresh fruits. Friendly breakfast staff further enhance the dining experience, though some find the price of $45 per person high and note inconsistencies in food quality and service.
Guests generally enjoy the dinner offerings with the Japanese restaurant Katsura receiving high acclaim. Room service and on-site dining are appreciated for their convenience and quality, but prices are considered steep by some and service can be hit or miss.
Rooms at the hotel are praised for being spacious, clean and comfortable with large beds contributing to a restful stay. Families find the rooms particularly accommodating due to their size and modern amenities. Some suggest that dated decor and minor issues like air conditioning noise could use attention.
Cleanliness is a strong point with rooms and common areas like the pool, gym and sauna maintained to high standards. A few guests note occasional lapses and dated aspects of the rooms, but overall, the cleanliness significantly contributes to a pleasant stay.
Staff receive high marks for their friendliness, helpfulness and professionalism. Front desk and reception staff are frequently highlighted for their exceptional service, enhancing the overall guest experience.
The free Wi-Fi is mostly reliable and fast, suitable for streaming and work, though some guests experience poor coverage in certain areas and occasional connection issues.
The gym facilities are well-regarded, featuring modern equipment and a clean, spacious environment. Guests appreciate the combined pool, gym and sauna amenities as a bonus feature. The pool itself is a hit, especially with families, though more consistent heating and maintenance could improve the experience.
Parking at the hotel is generally convenient and secure with ample spaces directly connected to the property. Guests value the reasonable cost of $25 per night compared to other options, though some find it expensive and encounter minor issues with parking systems.
The hotel provides free EV charging stations, including a Tesla charger, a convenient feature for guests with electric vehicles. Family-friendly amenities, particularly the heated pool, make the Grand Millennium Auckland a preferred choice for those traveling with children.
Hotel Taking Steps Towards Sustainability
Grand Millennium Auckland is committed to reducing its environmental impact through energy-efficient lighting, water-saving fixtures, and a comprehensive recycling program. They encourage guests to participate in sustainability efforts by offering incentives for forgoing daily housekeeping and using recycling bins.
Hotel for Honeymoon
Grand Millennium Auckland offers a 'Romance Package' that includes a bottle of sparkling wine and petite fours upon arrival, along with a late check-out. Its central location and luxurious surroundings make it perfect for a romantic getaway.
Family Friendly Hotel
Offers family rooms and is centrally located in Auckland. Its location provides easy access to city attractions suitable for families.
Hotel near Nightlife Spots
Located on Mayoral Drive, Grand Millennium Auckland is near Queen Street and K' Road. K' Road is known for its eclectic mix of bars and clubs, offering a diverse and creative nightlife. The hotel's location provides access to both mainstream and alternative nightlife options.
Hotel with Swimming Pool
Provides a swimming pool, enhancing its accommodation offerings. It is conveniently located in the city center.
Heated Pool Indoor Pool
Business Hotel
Grand Millennium Auckland provides comprehensive meeting and conference facilities, suitable for a variety of business events. It offers comfortable accommodations, multiple dining options, and a range of business services, ensuring a convenient and productive stay.
Hotel with Parking
Grand Millennium Auckland features secure parking facilities for guests. Its central location makes it easy to access, and the parking ensures convenience and security.
EV charging stations
Accessible Hotel
This hotel is included based on its brand reputation and property type, which typically include provisions for accessibility.
Hotel with Gym
Offers a fitness center for guests to use, providing a space to stay active during their visit.
Hotel with EV Charging Stations
This hotel provides EV charging facilities, ensuring easy access for guests with electric vehicles. It features good charging points, including a Tesla charger, which are available free of charge.
4-Star Hotel
Located in Auckland CBD, this hotel offers a grand lobby, a choice of restaurants, and a great pool. The rooms feature premium bedding and plasma televisions. It's suitable for business travelers, couples, or families.
Hotel with Indoor Pool
Offers an indoor swimming pool as part of its amenities. This provides a convenient option for guests seeking recreational facilities in the city center.
Hotel with Heated Pool
The hotel features a heated indoor pool, a sauna, and a gym. Guests staying in Club rooms receive complimentary use of these wellness facilities.
Romantic Hotel
Guest Reviews
The reviews of the Grand Millennium Auckland overwhelmingly highlight its prime location as a key feature. Guests consistently mention the hotel’s central position, making it easy to explore downtown, Sky Tower and Queen Street. The convenience extends to nearby theaters such as Aotea Centre, Town Hall and Civic Theatre, which are all within walking distance.
The property's accessibility to shopping, restaurants and nightlife options also receives high marks. Its proximity to key city attractions, including art galleries and waterfront areas, adds to its appeal. Reviewers appreciate the ease of parking and the hotel's quiet, comfortable atmosphere despite its central location.
Many guests note that the hotel is perfectly situated for both leisure and business with convenient access to public transport and motorways. The combination of clean, spacious rooms, friendly staff and excellent location makes it ideal for exploring Auckland city.
Grand Millennium Auckland offers a breakfast experience that has garnered mixed reviews from guests. On the positive side, many guests have praised the variety and taste of the breakfast offerings, describing it as fantastic, amazing and outstanding. The buffet breakfast, in particular, was highlighted for its extensive selection and delicious options, including home-smoked salmon, fresh fruit, cheeses and a pancake maker. The friendly and helpful breakfast staff also received commendations from several reviewers, enhancing the overall dining experience.
However, not all reviews were glowing. Some guests felt that the breakfast was overpriced with several citing the high cost of $45 per person for the buffet. There were also criticisms about the quality and temperature of the hot foods with mentions of cold and overcooked items. Issues with coffee quality and functionality of the coffee machines were noted as well. Additionally, some diners experienced delays and poor stock management during breakfast service.
Overall, while many guests enjoyed a delightful and varied breakfast at Grand Millennium Auckland, there were notable concerns about pricing and consistency in food quality and service.
The Grand Millennium Auckland offers a mixed dining experience in its various restaurants and through room service. Guests frequently praised the quality and taste of the food, describing meals as delicious, amazing and impressive. The Japanese restaurant, Katsura, received particular acclaim for its outstanding cuisine. The on-site bar and restaurants were commended for being convenient with many guests enjoying both dinner and breakfast options.
Room service was generally well-received with several reviews highlighting the yummy and well-prepared meals. However, some guests encountered issues such as incorrect orders or delayed service. The dining options within the hotel were sometimes described as limited and expensive, a sentiment echoed by several reviewers who found the overall cost of meals and dining at the hotel to be high.
Service quality also varied with certain guests remarking on friendly and attentive staff, while others mentioned rushed service or inappropriate behavior from bar personnel. There were specific issues noted, such as a lack of information provided during check-in, making it difficult for guests to locate amenities like the swimming pool or sauna.
Overall, while many found the food to be of good quality and enjoyed the convenience of dining on-site, the high prices and occasional service shortcomings detracted from the total experience for some diners.
The rooms at Grand Millennium Auckland have received widespread praise from guests who appreciate their spaciousness, cleanliness and comfort. Many reviews highlight the large and clean rooms with several guests noting how inviting and comfortable their accommodations were. The beds consistently receive high marks for comfort, contributing significantly to restful stays. Families, in particular, value the hotel for its ample room sizes and modern amenities, making it a great choice for those traveling with children.
Rooms are well-decorated and often come with impressive views, including sights of the Sky Tower and downtown Auckland. The soundproofing is effective, ensuring quiet and peaceful stays despite the hotel's central location. Facilities such as full-sized baths, air conditioning, fridges, safes and TVs further enhance the comfort and practicality of the rooms.
However, some areas could use updating, as a handful of reviews mention dated decor and furnishings. Issues like air conditioning noise, limited room service options and occasional delays in room readiness have been reported. Despite these minor drawbacks, the majority of guests find the rooms to be excellent value for money with all necessary amenities for a pleasant stay in Auckland's heart. The hotel’s location is another plus, providing easy access to the city's major attractions.
Overall, guests frequently express satisfaction with the spacious, comfortable and well-appointed rooms, making Grand Millennium Auckland a solid choice for both short and extended stays.
The beds at Grand Millennium Auckland receive high praise from guests with numerous reviews highlighting their exceptional comfort. Many guests describe the beds as extremely or super comfortable, often emphasizing they provided the best sleep they’ve had in a long time. The pillows also receive commendations for contributing to a restful night's sleep. Some guests mentioned the beds being large enough to accommodate families and many appreciated the spacious, clean and well-maintained rooms, which added to their comfort. There are a few mentions of firm beds; however, the vast majority of guests found them to be very comfy and conducive to a great stay. Despite some minor issues with room servicing and air conditioning, the general consensus is that the beds play a significant role in enhancing the overall experience at this hotel.
Grand Millennium Auckland has received notable praise for its cleanliness from numerous guest reviews. The rooms and facilities are frequently described as spotless, inviting and well-maintained with many guests commenting positively on the excellent job done by the housekeeping staff. The hotel grounds, including common areas such as the pool, gym and sauna, are also maintained to a high standard. The rooms themselves are often highlighted as very clean, spacious and comfortable with amenities such as full-sized baths in some bathrooms.
While the hotel’s cleanliness is a recurring theme, several guests have noted inconsistencies, pointing out occasional issues with specific areas like the bathroom or toilet not being properly cleaned. There are also mentions of the hotel and rooms being dated, which impacted some guests' views on the overall cleanliness and modernity of the accommodations. Despite these minor shortcomings, the general sentiment is that the hotel provides a very clean and comfortable environment with a central location that adds to its convenience.
In summary, the Grand Millennium Auckland is praised for its high standards of cleanliness and well-maintained facilities, making it a reliable choice for travelers prioritizing hygiene and comfort, although some areas could benefit from more consistent cleaning and modern updates.
The staff at Grand Millennium Auckland have received overwhelmingly positive feedback from guests. Many reviews highlight the friendly, helpful and professional demeanor of the hotel staff. Front desk employees and the reception team are frequently praised for their warm welcomes and efficient service. Guests also note that the customer service is generally outstanding with personnel going out of their way to be accommodating and provide useful information. Specific staff members, such as the assistant manager and certain employees at check-in, have been commended for their exceptional support.
However, there are occasional mentions of less attentive service in the Club lounge and a few isolated instances of unhelpful or rude reception staff. Despite these minor criticisms, the housekeeping team and room service staff are widely appreciated for their promptness and professionalism. Overall, most guests agree that the warmth, friendliness and hospitality of the Grand Millennium Auckland's staff significantly enhance their stay.
At the Grand Millennium Auckland, guests generally find the Wi-Fi to be reliable and easy to connect with many mentioning that it stays connected and offers good speed. Users appreciate the free Wi-Fi and find it handy for streaming services like Netflix. Positive comments highlight the fast and stable internet, making it feasible for both leisure and work-related tasks.
However, there are some inconsistencies. In certain areas, such as guest rooms and the gym, some guests experience poor coverage or slow speeds. A few users also report technical issues with connections dropping frequently or being difficult to establish. Additionally, some find the instructions for connecting to Wi-Fi to be either unclear or convoluted.
Overall, while many guests enjoy a smooth and efficient Wi-Fi experience, occasional lapses in service quality suggest room for improvement to ensure a uniform experience throughout the hotel.
Guests at the Grand Millennium Auckland consistently praise the hotel's gym facilities, highlighting a clean, modern and well-maintained environment. The gym is noted for its decent size and variety of equipment, making it suitable for a good workout. Many reviewers appreciated the spaciousness and accessibility of the gym with amenities such as towels and water readily available. Some guests mentioned the gym as a plus or a bonus feature of the hotel with a few even describing it as outstanding or awesome.
The presence of a good fitness center, coupled with pool and sauna facilities, is seen as a convenient addition, particularly for those looking to stay active while exploring the city. The pool is also frequently mentioned as a positive aspect with guests enjoying the pool and gym combined experience.
There were some minor remarks about the gym needing better air conditioning and a few comments about the size being on the smaller side, but overall, these were overshadowed by the positive feedback. Guests found the gym to be well-equipped with a variety of basic and advanced tools, including a free weight section and cardio equipment.
In summary, the gym at Grand Millennium Auckland is a well-regarded feature, contributing to the overall positive experience of staying at the hotel.
Grand Millennium Auckland's pool garners a variety of opinions from its guests, largely positive but with some notable drawbacks. Families particularly highlight the pool as a favorite with many children thoroughly enjoying the experience. The heated pool, when operational, receives high praise for its perfect temperature and cleanliness, making it a wonderful amenity for guests. The combination of the pool with gym and sauna facilities is also frequently appreciated, adding to the leisure experience.
However, some reviewers noted inconsistencies with the pool temperature, mentioning the water was often colder than expected despite being advertised as heated. There were also remarks about the pool area needing updates and occasional maintenance issues, including temporary closures and a lack of available towels. Despite these concerns, many guests still found the pool and its facilities to be a relaxing and enjoyable aspect of their stay. Overall with a little more attention to heating and maintenance, the pool at Grand Millennium Auckland has the potential to be a standout feature for visitors.
At the Grand Millennium Auckland, parking is a mixed bag though generally skews positive with pockets of convenience and satisfaction. Guests consistently highlight the ease of parking and the ample connected parking options. Many found it particularly beneficial that the parking was right next to or directly alongside the hotel, making it accessible and straightforward to use. The central location within Auckland's CBD was frequently praised, enhancing the overall convenience of parking.
While there are multiple mentions of secure parking, including available and dedicated parking spaces, a few reviews pointed out issues such as the confusing parking systems and occasional tight spaces. Paid parking is a significant aspect noted by several guests with varied opinions on the cost. Some found it reasonable at $25 per night, especially when compared to other facilities, while others considered it expensive and would have preferred free parking.
The arrangement of having the first hour free and offering cheaper alternatives nearby added value for some visitors. However, a few faced difficulties such as a non-functioning parking machine, lack of clear instructions and issues with the parking promo code.
Despite the hiccups, the parking facilities were generally described as good, safe and easy to access, providing a stress-free experience for most guests. Furthermore, additional amenities like EV charging points were appreciated, adding to the modern and convenient setup of the parking facility at the Grand Millennium Auckland.
The Grand Millennium Auckland provides EV charging facilities, ensuring easy access for guests with electric vehicles. The hotel features good charging points, including a Tesla charger, which are available free of charge. Guests appreciated the convenience of having these electric vehicle charging stations during their stay.
Grand Millennium Auckland offers an accommodating experience for families, particularly those with children. Guest reviews highlight the hotel's kid-friendly features, most notably the heated pool, which children consistently enjoyed. The spacious family rooms and suites were also praised for providing comfort and ample space, making it suitable for larger families.
Despite some mixed feedback, such as occasional issues with room allocations and amenities, the overall atmosphere is regarded as welcoming for families. Child-friendly staff, the convenient location near a tram station and nearby playgrounds further enhance its appeal for family stays. While some guests noted areas for improvement, such as the availability of toothbrushes and breakfast service, the positive elements—comfortable beds, family-friendly services and enjoyable facilities—stand out. The Grand Millennium Auckland’s offerings make it a popular choice for family getaways.
Grand Millennium Auckland is a central hotel that offers convenient access to a variety of nightlife options. Guests have praised its location, noting its proximity to the Civic Theatre, town center and Aotea Centre. It's an ideal spot for those looking to explore the bustling nightlife of the city with many clubs, bars and evening entertainment venues within easy walking distance. Despite its central location, the hotel remains relatively quiet, offering a peaceful retreat after a night out.
Visitors have found the beds to be comfortable and the staff welcoming, adding to the overall positive experience. Some have enjoyed starting their evenings with a drink at the hotel's bar, highlighting the comfort even if it didn't offer extensive options. The executive lounge has also received praise for its management and service.
Though there have been occasional mentions of noise from nearby clubs, most guests have found the hotel's central location to be a significant perk for exploring Auckland's vibrant nightlife. The hotel is well-situated for those looking to take short walks to attractions like the SkyTower, K Road and Queen Street. With clean rooms and efficient room service, Grand Millennium Auckland is recommended for those planning a night out in the city.
Grand Millennium Auckland has received mixed reviews regarding its four-star rating and facilities. While some guests found the amenities and services to be on par with a four-star hotel, others felt it didn't live up to the expectations for an advertised four-star establishment.
The cleanliness and service standards were appreciated with the rooms kept clean and the service levels generally meeting four-star benchmarks. However, several guests noted that certain aspects, such as the food quality and variety, did not match four-star expectations. The hotel's atmosphere and some facilities were described as dated and in need of an upgrade.
Despite these criticisms, the overall experience was often deemed satisfactory with the friendly staff and decent value for money highlighted by many. The hotel bar was particularly praised for its friendly staff, even though it was mentioned that the scotch collection could use improvement.
On the downside, some guests found the cost of parking and the small room sizes to be disappointing for the price paid. The air conditioning and gym facilities were also pointed out as areas requiring attention. The ambiance in the large lobby appeared to lack the expected vibrancy and there was some noise disturbance from neighboring rooms.
Overall, while there are areas needing improvement, Grand Millennium Auckland still offers a generally positive experience that aligns reasonably well with its four-star rating.
The Grand Millennium Auckland has garnered significant praise for its suitability for business travelers. Guests frequently highlight the hotel's central location, making it a convenient choice for business visits and conferences. The establishment boasts well-equipped business meeting rooms that are bright and ideal for professional gatherings. Corporate amenities and facilities, such as a business center and business lounge, add to the convenience, enabling guests to stay productive during their stay.
The hotel offers a variety of business-friendly services with excellent reception and staff assistance noted by many reviewers. The clean environment and adequate facilities ensure a comfortable and professional atmosphere. Guests have specifically mentioned enjoying the executive lounge and well-designed desk setups that cater to working individuals.
Value for money is another aspect that receives positive feedback with comfortable beds and well-maintained rooms contributing to a pleasant stay. Whether for a quick business trip, a conference or extensive business meetings, the Grand Millennium Auckland stands out as a top choice for business travelers.
The Grand Millennium Auckland is praised for its accessibility features, making it an excellent choice for guests with disabilities. The hotel's accessible rooms and facilities ensure that everyone can enjoy their stay comfortably. Guests have highlighted the convenient access to amenities and the ease of navigation for wheelchair users. The staff at the reception desk are noted for their exceptional service and willingness to accommodate assistive devices, enhancing the overall experience. The hotel's location is easily accessible and offers good parking options, adding to the convenience for those traveling by car. Its proximity to Queen Street allows for easy exploration, making it a suitable base for discovering Auckland. With thoughtful accessibility options in place, the Grand Millennium Auckland caters well to the needs of all its guests.
The Grand Millennium Auckland boasts a range of luxury amenities, including an indoor heated pool, which many guests have found to be a highlight of their stay. Families, in particular, appreciated the pool facilities, noting that children had a great time enjoying the warm water and pool area. Several reviews commended the heated pool for being well-maintained and offering relaxing experiences. The quiet atmosphere around the pool and the lovely city views added to the overall positive impression.
However, not all feedback was glowing. A number of guests experienced issues with the pool temperature, mentioning it was colder than expected despite being advertised as heated. These mixed experiences suggest that while the heated pool can provide a delightful feature for hotel guests, there may be inconsistencies in maintaining its warmth. Nonetheless, the indoor heated pool remains a noteworthy amenity, complementing the comfortable beds and beautiful rooms at the Grand Millennium Auckland.
The indoor pool at the Grand Millennium Auckland garners largely positive feedback from guests, emphasizing its enjoyable features and overall appeal. Families particularly appreciate the heated pool with children delighting in the warm waters. The pool is consistently described as clean, modern and well-maintained, offering a pleasant swimming experience. The temperature of the pool is generally noted to be perfect, contributing to a comfortable and refreshing swim.
Guests often highlight the spacious and quiet environment of the indoor pool area, making it an ideal spot for relaxation. Access to the gym in tandem with the pool is also seen as a valuable amenity by many visitors. Some reviews, however, note occasional issues with the pool's heating system, mentioning specific instances when the pool was unexpectedly cold or filled with chlorine. Additionally, there are mentions of minor maintenance issues such as broken steps and pool tiles.
Despite these occasional concerns, the indoor pool is often described as great and enjoyable, making it a popular feature of the Grand Millennium Auckland.
Grand Millennium Auckland appears to be a top choice for honeymooners, offering a remarkable ambiance and lovely facilities perfect for a romantic escape. Many guests celebrated their honeymoon or anniversary at the hotel, finding it a special and ideal destination for such memorable occasions. The honeymoon suite, which includes themed options like the African Queen, adds a special touch to the stay. The comfy beds were frequently noted, enhancing the overall experience. The hotel further caters to couples with special honeymoon packages and dedicated amenities, ensuring a romantic and memorable trip. Surprising a partner and celebrating in this romantic setting have been highlights for guests, making the Grand Millennium Auckland highly recommended for honeymooners.
Grand Millennium Auckland offers an opulent retreat for travelers seeking a luxurious stay. Its grand hotel setup, adorned with plush furnishings and opulent interiors, exudes a posh atmosphere and luxurious vibe from the moment guests arrive. Visitors have praised the hotel’s prime location, which provides almost guaranteed on-site parking and stunning views of the sea and city.
The beautifully appointed rooms, characterized by their expansive and comfortable spaces, have impressed guests with their high-end amenities, deluxe status and luxurious decor. Guests also particularly highlighted the comfort of the plush beds and the quality of the towels, which added to the upscale experience.
Service at the Grand Millennium Auckland is rated highly with housekeeping being singled out for excellence. The luxury amenities, including a top-tier gym, a luxurious swimming pool and a sauna, further contribute to the indulgent guest experience.
For those who enjoy an exclusive and refined experience, the hotel’s luxury suites and junior suites come highly recommended for their superior comfort and high-quality feel. The overall ambiance at the Grand Millennium Auckland successfully weaves together elements of luxury, comfort and sophistication, making it a wonderful choice for visitors looking for a high-end stay in the heart of the city.
Grand Millennium Auckland stands out as an ideal destination for those seeking a romantic retreat. Couples repeatedly praise the cozy and romantic rooms that set the perfect atmosphere for a getaway. The restaurant, Ember, is well-loved for its great food and friendly staff, enhancing the romantic vibe with delightful dining experiences. The hotel excels in creating a romantic ambiance with many guests expressing satisfaction with the quietness and comfort of the rooms.
Guests celebrating special occasions, such as honeymoons and anniversaries, find the setting perfect for their celebrations. The hotel's cleanliness and easy parking also add to its appeal. Centralized in a great location, Grand Millennium Auckland offers luxurious and charming experiences, making it a top choice for romantic getaways, date nights and special evenings. The romantic atmosphere, complete with thoughtful touches such as romantic lighting and views, ensures memorable stays for couples looking to enjoy each other's company and create lasting memories.
Location Show Map
Location
The property's accessibility to shopping, restaurants and nightlife options also receives high marks. Its proximity to key city attractions, including art galleries and waterfront areas, adds to its appeal. Reviewers appreciate the ease of parking and the hotel's quiet, comfortable atmosphere despite its central location.
Many guests note that the hotel is perfectly situated for both leisure and business with convenient access to public transport and motorways. The combination of clean, spacious rooms, friendly staff and excellent location makes it ideal for exploring Auckland city.
Breakfast
However, not all reviews were glowing. Some guests felt that the breakfast was overpriced with several citing the high cost of $45 per person for the buffet. There were also criticisms about the quality and temperature of the hot foods with mentions of cold and overcooked items. Issues with coffee quality and functionality of the coffee machines were noted as well. Additionally, some diners experienced delays and poor stock management during breakfast service.
Overall, while many guests enjoyed a delightful and varied breakfast at Grand Millennium Auckland, there were notable concerns about pricing and consistency in food quality and service.
Dinner
Room service was generally well-received with several reviews highlighting the yummy and well-prepared meals. However, some guests encountered issues such as incorrect orders or delayed service. The dining options within the hotel were sometimes described as limited and expensive, a sentiment echoed by several reviewers who found the overall cost of meals and dining at the hotel to be high.
Service quality also varied with certain guests remarking on friendly and attentive staff, while others mentioned rushed service or inappropriate behavior from bar personnel. There were specific issues noted, such as a lack of information provided during check-in, making it difficult for guests to locate amenities like the swimming pool or sauna.
Overall, while many found the food to be of good quality and enjoyed the convenience of dining on-site, the high prices and occasional service shortcomings detracted from the total experience for some diners.
Rooms
Rooms are well-decorated and often come with impressive views, including sights of the Sky Tower and downtown Auckland. The soundproofing is effective, ensuring quiet and peaceful stays despite the hotel's central location. Facilities such as full-sized baths, air conditioning, fridges, safes and TVs further enhance the comfort and practicality of the rooms.
However, some areas could use updating, as a handful of reviews mention dated decor and furnishings. Issues like air conditioning noise, limited room service options and occasional delays in room readiness have been reported. Despite these minor drawbacks, the majority of guests find the rooms to be excellent value for money with all necessary amenities for a pleasant stay in Auckland's heart. The hotel’s location is another plus, providing easy access to the city's major attractions.
Overall, guests frequently express satisfaction with the spacious, comfortable and well-appointed rooms, making Grand Millennium Auckland a solid choice for both short and extended stays.
Beds
Cleanliness
While the hotel’s cleanliness is a recurring theme, several guests have noted inconsistencies, pointing out occasional issues with specific areas like the bathroom or toilet not being properly cleaned. There are also mentions of the hotel and rooms being dated, which impacted some guests' views on the overall cleanliness and modernity of the accommodations. Despite these minor shortcomings, the general sentiment is that the hotel provides a very clean and comfortable environment with a central location that adds to its convenience.
In summary, the Grand Millennium Auckland is praised for its high standards of cleanliness and well-maintained facilities, making it a reliable choice for travelers prioritizing hygiene and comfort, although some areas could benefit from more consistent cleaning and modern updates.
Staff
However, there are occasional mentions of less attentive service in the Club lounge and a few isolated instances of unhelpful or rude reception staff. Despite these minor criticisms, the housekeeping team and room service staff are widely appreciated for their promptness and professionalism. Overall, most guests agree that the warmth, friendliness and hospitality of the Grand Millennium Auckland's staff significantly enhance their stay.
Wi-Fi
However, there are some inconsistencies. In certain areas, such as guest rooms and the gym, some guests experience poor coverage or slow speeds. A few users also report technical issues with connections dropping frequently or being difficult to establish. Additionally, some find the instructions for connecting to Wi-Fi to be either unclear or convoluted.
Overall, while many guests enjoy a smooth and efficient Wi-Fi experience, occasional lapses in service quality suggest room for improvement to ensure a uniform experience throughout the hotel.
Gym
The presence of a good fitness center, coupled with pool and sauna facilities, is seen as a convenient addition, particularly for those looking to stay active while exploring the city. The pool is also frequently mentioned as a positive aspect with guests enjoying the pool and gym combined experience.
There were some minor remarks about the gym needing better air conditioning and a few comments about the size being on the smaller side, but overall, these were overshadowed by the positive feedback. Guests found the gym to be well-equipped with a variety of basic and advanced tools, including a free weight section and cardio equipment.
In summary, the gym at Grand Millennium Auckland is a well-regarded feature, contributing to the overall positive experience of staying at the hotel.
Pool
However, some reviewers noted inconsistencies with the pool temperature, mentioning the water was often colder than expected despite being advertised as heated. There were also remarks about the pool area needing updates and occasional maintenance issues, including temporary closures and a lack of available towels. Despite these concerns, many guests still found the pool and its facilities to be a relaxing and enjoyable aspect of their stay. Overall with a little more attention to heating and maintenance, the pool at Grand Millennium Auckland has the potential to be a standout feature for visitors.
Parking
While there are multiple mentions of secure parking, including available and dedicated parking spaces, a few reviews pointed out issues such as the confusing parking systems and occasional tight spaces. Paid parking is a significant aspect noted by several guests with varied opinions on the cost. Some found it reasonable at $25 per night, especially when compared to other facilities, while others considered it expensive and would have preferred free parking.
The arrangement of having the first hour free and offering cheaper alternatives nearby added value for some visitors. However, a few faced difficulties such as a non-functioning parking machine, lack of clear instructions and issues with the parking promo code.
Despite the hiccups, the parking facilities were generally described as good, safe and easy to access, providing a stress-free experience for most guests. Furthermore, additional amenities like EV charging points were appreciated, adding to the modern and convenient setup of the parking facility at the Grand Millennium Auckland.
EV charging stations
Family
Despite some mixed feedback, such as occasional issues with room allocations and amenities, the overall atmosphere is regarded as welcoming for families. Child-friendly staff, the convenient location near a tram station and nearby playgrounds further enhance its appeal for family stays. While some guests noted areas for improvement, such as the availability of toothbrushes and breakfast service, the positive elements—comfortable beds, family-friendly services and enjoyable facilities—stand out. The Grand Millennium Auckland’s offerings make it a popular choice for family getaways.
Nightlife
Visitors have found the beds to be comfortable and the staff welcoming, adding to the overall positive experience. Some have enjoyed starting their evenings with a drink at the hotel's bar, highlighting the comfort even if it didn't offer extensive options. The executive lounge has also received praise for its management and service.
Though there have been occasional mentions of noise from nearby clubs, most guests have found the hotel's central location to be a significant perk for exploring Auckland's vibrant nightlife. The hotel is well-situated for those looking to take short walks to attractions like the SkyTower, K Road and Queen Street. With clean rooms and efficient room service, Grand Millennium Auckland is recommended for those planning a night out in the city.
4 Star
The cleanliness and service standards were appreciated with the rooms kept clean and the service levels generally meeting four-star benchmarks. However, several guests noted that certain aspects, such as the food quality and variety, did not match four-star expectations. The hotel's atmosphere and some facilities were described as dated and in need of an upgrade.
Despite these criticisms, the overall experience was often deemed satisfactory with the friendly staff and decent value for money highlighted by many. The hotel bar was particularly praised for its friendly staff, even though it was mentioned that the scotch collection could use improvement.
On the downside, some guests found the cost of parking and the small room sizes to be disappointing for the price paid. The air conditioning and gym facilities were also pointed out as areas requiring attention. The ambiance in the large lobby appeared to lack the expected vibrancy and there was some noise disturbance from neighboring rooms.
Overall, while there are areas needing improvement, Grand Millennium Auckland still offers a generally positive experience that aligns reasonably well with its four-star rating.
Business
The hotel offers a variety of business-friendly services with excellent reception and staff assistance noted by many reviewers. The clean environment and adequate facilities ensure a comfortable and professional atmosphere. Guests have specifically mentioned enjoying the executive lounge and well-designed desk setups that cater to working individuals.
Value for money is another aspect that receives positive feedback with comfortable beds and well-maintained rooms contributing to a pleasant stay. Whether for a quick business trip, a conference or extensive business meetings, the Grand Millennium Auckland stands out as a top choice for business travelers.
Accessible
Heated Pool
However, not all feedback was glowing. A number of guests experienced issues with the pool temperature, mentioning it was colder than expected despite being advertised as heated. These mixed experiences suggest that while the heated pool can provide a delightful feature for hotel guests, there may be inconsistencies in maintaining its warmth. Nonetheless, the indoor heated pool remains a noteworthy amenity, complementing the comfortable beds and beautiful rooms at the Grand Millennium Auckland.
Indoor Pool
Guests often highlight the spacious and quiet environment of the indoor pool area, making it an ideal spot for relaxation. Access to the gym in tandem with the pool is also seen as a valuable amenity by many visitors. Some reviews, however, note occasional issues with the pool's heating system, mentioning specific instances when the pool was unexpectedly cold or filled with chlorine. Additionally, there are mentions of minor maintenance issues such as broken steps and pool tiles.
Despite these occasional concerns, the indoor pool is often described as great and enjoyable, making it a popular feature of the Grand Millennium Auckland.
Honeymoon
Luxury
The beautifully appointed rooms, characterized by their expansive and comfortable spaces, have impressed guests with their high-end amenities, deluxe status and luxurious decor. Guests also particularly highlighted the comfort of the plush beds and the quality of the towels, which added to the upscale experience.
Service at the Grand Millennium Auckland is rated highly with housekeeping being singled out for excellence. The luxury amenities, including a top-tier gym, a luxurious swimming pool and a sauna, further contribute to the indulgent guest experience.
For those who enjoy an exclusive and refined experience, the hotel’s luxury suites and junior suites come highly recommended for their superior comfort and high-quality feel. The overall ambiance at the Grand Millennium Auckland successfully weaves together elements of luxury, comfort and sophistication, making it a wonderful choice for visitors looking for a high-end stay in the heart of the city.
Romantic
Guests celebrating special occasions, such as honeymoons and anniversaries, find the setting perfect for their celebrations. The hotel's cleanliness and easy parking also add to its appeal. Centralized in a great location, Grand Millennium Auckland offers luxurious and charming experiences, making it a top choice for romantic getaways, date nights and special evenings. The romantic atmosphere, complete with thoughtful touches such as romantic lighting and views, ensures memorable stays for couples looking to enjoy each other's company and create lasting memories.
Yes, Grand Millennium Auckland has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Grand Millennium Auckland.
No, Grand Millennium Auckland doesn't allow dogs.
Yes, parking facilities are available at Grand Millennium Auckland.
Yes, Grand Millennium Auckland has a gym.
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