Bastion Hotel Utrecht
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Summary of reviewsBastion Hotel Utrecht is a well-connected and conveniently located option for travelers seeking a blend of tranquility and accessibility. Positioned on the outskirts of Utrecht, the hotel benefits from nearby bus and tram stops that make city center access easy, while motorists appreciate the proximity to highways and free private parking. Guests can also enjoy a scenic cycle to downtown along the canal and value the proximity to local amenities like supermarkets and restaurants.
Guests generally commend the hotel’s breakfast for being hearty, tasty and featuring freshly made items like omelettes in a bright, inviting breakfast room. Though there are some suggestions for greater variety and improvements in specific areas, the overall consensus is positive.
Dinner offerings elicit mixed reviews; many guests find the meals delicious and ample in portion. However, some have experienced inconsistencies in menu availability, particularly on weekends and noted challenges with service timeliness and quality. Despite these issues, the outdoor dining area and friendly staff service are appreciated.
The rooms are described as spacious, bright and comfortable with strong in-room amenities like large TVs, adjustable A/C units and ergonomic desks. While cleanliness is generally satisfactory, there are occasional reports of minor maintenance issues and noise insulation problems. Comfortably soundproofed rooms with good beds ensure a restful stay.
Cleanliness standards at the hotel receive mixed feedback. While some rooms are clean and well-maintained, others have issues with superficial cleaning and neglect in common areas. Nonetheless, guests often find the rooms neat and well-presented.
The staff at Bastion Hotel Utrecht are frequently highlighted for their friendliness and professionalism, contributing positively to guest experiences. Though there are occasional challenges with wait times and service consistency, the overall sentiment is that the staff are polite and attentive.
Free Wi-Fi is offered throughout the hotel, receiving generally positive feedback, though some guests experience fluctuations in signal strength. Parking facilities are a standout feature with ample, secure and easily accessible free parking spaces that guests greatly value.
Beds at the hotel receive mixed reviews; many guests appreciate their comfort, though some find them too soft or worn. Issues with mattress protectors and pillow comfort are noted, but overall, the beds are considered sufficient for a restful sleep.
As a three-star hotel, Bastion Hotel Utrecht meets the expectations for its price point, offering a satisfactory stay with good value for money. While it may feel overpriced to some, the general quality of the hotel aligns with its standard class, making it suitable for short stays with a range of practical amenities.
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Guests generally commend the hotel’s breakfast for being hearty, tasty and featuring freshly made items like omelettes in a bright, inviting breakfast room. Though there are some suggestions for greater variety and improvements in specific areas, the overall consensus is positive.
Dinner offerings elicit mixed reviews; many guests find the meals delicious and ample in portion. However, some have experienced inconsistencies in menu availability, particularly on weekends and noted challenges with service timeliness and quality. Despite these issues, the outdoor dining area and friendly staff service are appreciated.
The rooms are described as spacious, bright and comfortable with strong in-room amenities like large TVs, adjustable A/C units and ergonomic desks. While cleanliness is generally satisfactory, there are occasional reports of minor maintenance issues and noise insulation problems. Comfortably soundproofed rooms with good beds ensure a restful stay.
Cleanliness standards at the hotel receive mixed feedback. While some rooms are clean and well-maintained, others have issues with superficial cleaning and neglect in common areas. Nonetheless, guests often find the rooms neat and well-presented.
The staff at Bastion Hotel Utrecht are frequently highlighted for their friendliness and professionalism, contributing positively to guest experiences. Though there are occasional challenges with wait times and service consistency, the overall sentiment is that the staff are polite and attentive.
Free Wi-Fi is offered throughout the hotel, receiving generally positive feedback, though some guests experience fluctuations in signal strength. Parking facilities are a standout feature with ample, secure and easily accessible free parking spaces that guests greatly value.
Beds at the hotel receive mixed reviews; many guests appreciate their comfort, though some find them too soft or worn. Issues with mattress protectors and pillow comfort are noted, but overall, the beds are considered sufficient for a restful sleep.
As a three-star hotel, Bastion Hotel Utrecht meets the expectations for its price point, offering a satisfactory stay with good value for money. While it may feel overpriced to some, the general quality of the hotel aligns with its standard class, making it suitable for short stays with a range of practical amenities.
Hotel with Parking
This hotel offers free on-site parking in its own parking garage, providing convenient and cost-effective parking for guests. It is easily accessible by car.
EV charging stations
Hotel with EV Charging Stations
An electric vehicle charging station is available at this hotel. Guests benefit from the convenience of being able to charge their electric cars on the hotel premises while utilizing the free self-parking.
3-Star Hotel
Located near the A12, this hotel provides easy access in and out of Utrecht. It offers modern meeting facilities. Guests appreciate the good room with a Smart TV.
Cheap Hotel
Hotel with Gym
Guest Reviews
Bastion Hotel Utrecht stands out for its convenient and easily accessible location. Nestled on the outskirts of the city, it offers an ideal blend of tranquility and connectivity. Guests appreciate the proximity to essential transport links with bus and tram stops situated right in front of the hotel. These effective public transport options ensure that the city center and Utrecht Centraal station can be reached in about 10-15 minutes, making urban explorations hassle-free.
Motorists will find the hotel particularly appealing due to its location near the highway, which provides easy access and free private parking, a rarity for urban accommodations. Cyclists can also enjoy a scenic 20-minute ride along the canal to downtown Utrecht.
The serene environment of the hotel, despite being close to major roads, allows for a restful stay, shielded from city noise. Green areas nearby add to the charm, offering pleasant walking routes. Those on a short visit will find the strategic positioning next to the P+R and main roads especially convenient for commuting.
Despite being slightly further from the city center, the efficient public transport connections negate the distance, making it a great choice for both business and leisure travelers. Additionally, the hotel's close proximity to local amenities like supermarkets and restaurants enhances its practicality. In summary, Bastion Hotel Utrecht offers a calm and well-connected haven on the edge of the city, suitable for a wide array of travelers.
Bastion Hotel Utrecht's breakfast has generally received positive feedback from guests. Many have praised the breakfast for being good, tasty and hearty with several describing it as extensive and delicious. Freshly made omelettes and the variety offered in the breakfast buffet have been highlighted as notable features. The breakfast room is appreciated for being bright and inviting and the quality of coffee has been specifically mentioned as good.
However, some guests have pointed out areas for improvement. There have been occasional complaints about the lack of variety and freshness, particularly in relation to pre-baked bread rolls and certain cold cuts and cheeses. The absence of vegetarian and vegan options has also been noted with some reviews suggesting the breakfast could offer more extensive options to cater to different dietary preferences. Additionally, a few guests found the breakfast priced on the higher side for the value offered and mentioned issues like sticky floors and unclean tables.
Despite these minor grievances, the overall consensus is that the breakfast at Bastion Hotel Utrecht is well-cared for and provides a satisfying start to the day. The freshly made items and the breadth of the buffet seem to be the highlights, making it a pleasant experience for most guests.
Bastion Hotel Utrecht’s dinner offerings have received mixed reviews, though many guests appreciated various aspects of their experience. The quality of meals is generally considered good with specific dishes like chicken tandoori and spinach pasta earning high praise for their taste. Guests often mentioned that dinner was delicious and noted ample portion sizes, making it a satisfying option for those dining in.
The restaurant itself boasts a simple, yet commendable cuisine available at reasonable prices with plenty of choices for lunch and a quite nice dinner menu. However, availability can be an issue; many items on the menu are not always in stock and on weekends, the restaurant might be closed, which some guests found inconvenient due to the lack of prior notice. Additionally, service is conducted only in English, which could be a point of contention for non-English speakers.
On the downside, there were reports of limited choices, particularly on weekends and other guests found the food to be reheated or just okay at best. A few reviewers highlighted long wait times for their food and unsatisfactory quality, especially with certain menu items like pasta. Despite these issues, the restaurant outdoor area and the staff’s service receive an overall positive nod from satisfied diners.
Bastion Hotel Utrecht seems to offer a comfortable stay with a mix of positive aspects highlighted by its guests. The rooms generally received praise for being spacious, bright and well-maintained, providing a good environment with ergonomic furnishings including good desks for work. Guests appreciated the large TVs, provided safes and adjustable A/C units which added to their overall comfort.
The bathrooms were notably clean and came equipped with strong water flow and very hot water. However, some feedback pointed out they can be small and occasionally impractical with features like tiny washbasins and crooked shower fixtures. Despite these minor inconveniences, the cleanliness of the room itself was often noted as satisfactory with many guests finding the rooms neat and well-presented.
Comfort seemed a key strength with many mentioning comfortable beds and soundproofed rooms that ensured a quiet night's sleep. Modern large rooms with nice views were another plus and amenities like mini fridges and Nespresso machines added a welcome touch.
However, some issues were noted regarding room cleanliness with occasional reports of dirt on the floors and incomplete cleaning services. Noise insulation was also a minor drawback in some cases. Despite some rooms being described as outdated, guests generally found the quality met their expectations for the price.
In summary, Bastion Hotel Utrecht offers a reliable and comfortable stay with spacious and bright rooms, strong in-room amenities and a generally high standard of cleanliness, albeit with a few areas for improvement regarding detailed cleaning and minor maintenance issues.
The beds at Bastion Hotel Utrecht receive mixed reviews from guests with a general trend leaning towards comfort. Many guests find the beds to be very comfortable, often describing them as large, warm, neat or even king-size. The mattresses, in particular, frequently get mentioned as being soft, which some guests appreciate, while others note them as being too soft and sagging.
Despite the comfort, there are mentions of less favorable experiences, such as narrow or small beds and a lack of mattress protectors. In certain instances, guests have highlighted issues like bedding slipping off during sleep or the mattresses feeling a bit worn. Pillows receive mixed feedback as well with some finding them uncomfortable.
Overall, while the beds are generally seen as good or pretty okay, there are occasional criticisms regarding their size and firmness. Nonetheless, the comfort of the beds seems sufficient for a good night's sleep for many visitors.
Bastion Hotel Utrecht has received mixed reviews regarding its cleanliness. While some guests praised the hotel for having clean and well-maintained rooms, others encountered significant issues. Positive feedback highlighted that some rooms were tidy, neat and met expectations. Cleanliness in common areas, however, drew frequent criticism with several guests expressing dissatisfaction with dirty floors, dusty hallways and unclean facilities.
Many rooms were found to be less than spotless with reports of dirty floors, stained sheets, dusty furniture and unclean bathrooms. Specific issues such as spider webs at windows, musty-smelling towels and uncleaned shower drains were noted. The corridors and elevators were often described as neglected and in need of renovation.
Some guests mentioned superficial cleaning in public areas and found the general cleanliness of the hotel could be improved. Instances of rooms not being thoroughly cleaned before guest arrival, including reports of finding hair, crumbs and even bed bugs were also noted. Overall, the hotel's cleanliness appears inconsistent with areas for significant improvement.
The reviews about the staff at Bastion Hotel Utrecht cover a mix of commendation and criticism. On the positive side, many guests repeatedly praised the friendly demeanor and helpfulness of the staff, including the front desk and restaurant personnel. Descriptors such as polite, professional and attentive cropped up frequently, highlighting the staff's strong customer service aspects. Individual staff members were noted for making some guests feel special and welcome, contributing to an enjoyable stay. The reception and hospitality in particular were often lauded with many comments emphasizing the overall pleasant and professional nature of the team.
On the other hand, there were mentions of challenges that some guests experienced. These include long waiting times at reception, overwhelmed staff and inconsistencies in service quality. Instances of insufficient staffing, both in terms of numbers and training, were pointed out, notably several occasions where the staff appeared unresponsive or unprepared to handle guest needs effectively. However, despite these issues, the overriding sentiment remains one of friendliness and helpfulness, suggesting that the positive aspects of the service experience generally outweighed the negatives for many guests.
At Bastion Hotel Utrecht, guests have consistently noted the availability of Wi-Fi throughout the premises. While many visitors have appreciated the good internet and speedy connections, some have experienced fluctuations in signal strength and occasional outages. Despite generally positive feedback on Wi-Fi access, instances of intermittent and slow connections have been mentioned with some highlighting that the connection speed, particularly on some days, could be significantly better. Overall, Wi-Fi is accessible, though its performance may vary.
Bastion Hotel Utrecht offers a range of convenient and complimentary parking options that guests have found highly satisfactory. The hotel boasts a secure and accessible parking garage with ample space both indoors and outdoors, ensuring that vehicles are well-protected, especially at night. Many guests appreciated the abundance of free parking spaces available right at the hotel entrance, eliminating the hassle of finding a spot.
For added convenience, the hotel provides a mix of covered and open parking spaces with no need for prior reservation. Secure parking on private property further adds to the peace of mind for guests. The complementary and easily accessible parking options are particularly praised for being practical and beneficial, especially for those arriving by car but planning to explore the city using public transportation.
Overall, guests found the parking facilities at Bastion Hotel Utrecht to be well-organized, spacious and a great value-add to their stay.
Bastion Hotel Utrecht offers a functional experience typical of a three-star hotel. Guests found it suitable for short stays and appreciated its good value for money, particularly noting high-quality breakfast and bar services provided in the on-site restaurant. The room amenities were praised for being very nice considering the hotel category. Open 24 hours a day, the overall quality of the hotel meets the expectations for its standard offer and price point. However, some guests felt that it was overpriced given that it charged 114 euros per night excluding breakfast, suggesting that the price-quality ratio could be improved. Overall, it is seen as a simple but good three-star hotel, worth its price for a standard, no-frills stay.
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Location
Motorists will find the hotel particularly appealing due to its location near the highway, which provides easy access and free private parking, a rarity for urban accommodations. Cyclists can also enjoy a scenic 20-minute ride along the canal to downtown Utrecht.
The serene environment of the hotel, despite being close to major roads, allows for a restful stay, shielded from city noise. Green areas nearby add to the charm, offering pleasant walking routes. Those on a short visit will find the strategic positioning next to the P+R and main roads especially convenient for commuting.
Despite being slightly further from the city center, the efficient public transport connections negate the distance, making it a great choice for both business and leisure travelers. Additionally, the hotel's close proximity to local amenities like supermarkets and restaurants enhances its practicality. In summary, Bastion Hotel Utrecht offers a calm and well-connected haven on the edge of the city, suitable for a wide array of travelers.
Breakfast
However, some guests have pointed out areas for improvement. There have been occasional complaints about the lack of variety and freshness, particularly in relation to pre-baked bread rolls and certain cold cuts and cheeses. The absence of vegetarian and vegan options has also been noted with some reviews suggesting the breakfast could offer more extensive options to cater to different dietary preferences. Additionally, a few guests found the breakfast priced on the higher side for the value offered and mentioned issues like sticky floors and unclean tables.
Despite these minor grievances, the overall consensus is that the breakfast at Bastion Hotel Utrecht is well-cared for and provides a satisfying start to the day. The freshly made items and the breadth of the buffet seem to be the highlights, making it a pleasant experience for most guests.
Dinner
The restaurant itself boasts a simple, yet commendable cuisine available at reasonable prices with plenty of choices for lunch and a quite nice dinner menu. However, availability can be an issue; many items on the menu are not always in stock and on weekends, the restaurant might be closed, which some guests found inconvenient due to the lack of prior notice. Additionally, service is conducted only in English, which could be a point of contention for non-English speakers.
On the downside, there were reports of limited choices, particularly on weekends and other guests found the food to be reheated or just okay at best. A few reviewers highlighted long wait times for their food and unsatisfactory quality, especially with certain menu items like pasta. Despite these issues, the restaurant outdoor area and the staff’s service receive an overall positive nod from satisfied diners.
Rooms
The bathrooms were notably clean and came equipped with strong water flow and very hot water. However, some feedback pointed out they can be small and occasionally impractical with features like tiny washbasins and crooked shower fixtures. Despite these minor inconveniences, the cleanliness of the room itself was often noted as satisfactory with many guests finding the rooms neat and well-presented.
Comfort seemed a key strength with many mentioning comfortable beds and soundproofed rooms that ensured a quiet night's sleep. Modern large rooms with nice views were another plus and amenities like mini fridges and Nespresso machines added a welcome touch.
However, some issues were noted regarding room cleanliness with occasional reports of dirt on the floors and incomplete cleaning services. Noise insulation was also a minor drawback in some cases. Despite some rooms being described as outdated, guests generally found the quality met their expectations for the price.
In summary, Bastion Hotel Utrecht offers a reliable and comfortable stay with spacious and bright rooms, strong in-room amenities and a generally high standard of cleanliness, albeit with a few areas for improvement regarding detailed cleaning and minor maintenance issues.
Beds
Despite the comfort, there are mentions of less favorable experiences, such as narrow or small beds and a lack of mattress protectors. In certain instances, guests have highlighted issues like bedding slipping off during sleep or the mattresses feeling a bit worn. Pillows receive mixed feedback as well with some finding them uncomfortable.
Overall, while the beds are generally seen as good or pretty okay, there are occasional criticisms regarding their size and firmness. Nonetheless, the comfort of the beds seems sufficient for a good night's sleep for many visitors.
Cleanliness
Many rooms were found to be less than spotless with reports of dirty floors, stained sheets, dusty furniture and unclean bathrooms. Specific issues such as spider webs at windows, musty-smelling towels and uncleaned shower drains were noted. The corridors and elevators were often described as neglected and in need of renovation.
Some guests mentioned superficial cleaning in public areas and found the general cleanliness of the hotel could be improved. Instances of rooms not being thoroughly cleaned before guest arrival, including reports of finding hair, crumbs and even bed bugs were also noted. Overall, the hotel's cleanliness appears inconsistent with areas for significant improvement.
Staff
On the other hand, there were mentions of challenges that some guests experienced. These include long waiting times at reception, overwhelmed staff and inconsistencies in service quality. Instances of insufficient staffing, both in terms of numbers and training, were pointed out, notably several occasions where the staff appeared unresponsive or unprepared to handle guest needs effectively. However, despite these issues, the overriding sentiment remains one of friendliness and helpfulness, suggesting that the positive aspects of the service experience generally outweighed the negatives for many guests.
Wi-Fi
Parking
For added convenience, the hotel provides a mix of covered and open parking spaces with no need for prior reservation. Secure parking on private property further adds to the peace of mind for guests. The complementary and easily accessible parking options are particularly praised for being practical and beneficial, especially for those arriving by car but planning to explore the city using public transportation.
Overall, guests found the parking facilities at Bastion Hotel Utrecht to be well-organized, spacious and a great value-add to their stay.
3 Star
No, Bastion Hotel Utrecht doesn't have any pool.
No, a spa isn't available at Bastion Hotel Utrecht.
No, Bastion Hotel Utrecht doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Utrecht.
Yes, Bastion Hotel Utrecht has a gym.
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