Holiday Inn Express Utrecht - Papendorp by IHG
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Summary of reviewsHoliday Inn Express Utrecht - Papendorp by IHG, is highly praised for its peaceful and serene location in a quiet business park on the outskirts of Utrecht. Its proximity to public transport and major highways makes it convenient for accessing the city center and exploring nearby cities like Amsterdam and Rotterdam. The location is ideal for business travelers with events in the area, providing a calm environment perfect for morning walks or cycling trips.
Guests have a mixed view of the breakfast but generally find it ample and delicious with a good variety of fresh and continental options. The breakfast staff's friendliness and helpfulness further enhance the dining experience, although some think the variety could be improved with more hot options and better management during peak times.
Dinner options receive positive remarks for quality and value, especially the round-the-clock pizzas, but the limited menu and early closing times are noted drawbacks. The absence of chef-cooked meals and variety in drink options are also points of critique.
The rooms at the hotel are frequently lauded for their spaciousness, modernity and cleanliness. Guests appreciate the well-equipped rooms, featuring good heating/air conditioning, tea and coffee facilities and comfortable beds. Minor issues such as lack of wardrobes or occasional noise do arise, but the overall impression is very positive.
Cleanliness throughout the hotel is consistently praised with well-maintained rooms and common areas. The staff receives extensive commendation for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience.
Free Wi-Fi is generally reliable and efficient, though there are concerns about security on the public network. Parking, while convenient and secure, is often considered expensive for the hotel's location and would benefit from clearer signage and information.
The beds' comfort gets mixed reviews; while many appreciate their softness, others find them too soft or worn out, indicating that bed preferences are highly subjective.
Overall, as a three-star hotel, Holiday Inn Express Utrecht - Papendorp offers excellent value for money with clean, functional rooms, a good breakfast and a location that balances serene surroundings with accessibility. It is particularly well-suited for business travelers, offering convenient amenities and a peaceful environment conducive to work and relaxation.
Categories
Guests have a mixed view of the breakfast but generally find it ample and delicious with a good variety of fresh and continental options. The breakfast staff's friendliness and helpfulness further enhance the dining experience, although some think the variety could be improved with more hot options and better management during peak times.
Dinner options receive positive remarks for quality and value, especially the round-the-clock pizzas, but the limited menu and early closing times are noted drawbacks. The absence of chef-cooked meals and variety in drink options are also points of critique.
The rooms at the hotel are frequently lauded for their spaciousness, modernity and cleanliness. Guests appreciate the well-equipped rooms, featuring good heating/air conditioning, tea and coffee facilities and comfortable beds. Minor issues such as lack of wardrobes or occasional noise do arise, but the overall impression is very positive.
Cleanliness throughout the hotel is consistently praised with well-maintained rooms and common areas. The staff receives extensive commendation for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience.
Free Wi-Fi is generally reliable and efficient, though there are concerns about security on the public network. Parking, while convenient and secure, is often considered expensive for the hotel's location and would benefit from clearer signage and information.
The beds' comfort gets mixed reviews; while many appreciate their softness, others find them too soft or worn out, indicating that bed preferences are highly subjective.
Overall, as a three-star hotel, Holiday Inn Express Utrecht - Papendorp offers excellent value for money with clean, functional rooms, a good breakfast and a location that balances serene surroundings with accessibility. It is particularly well-suited for business travelers, offering convenient amenities and a peaceful environment conducive to work and relaxation.
Hotel Taking Steps Towards Sustainability
Likely participates in IHG's Green Engage program, focusing on energy, water, and waste reduction. Specifics for this location are not available.
Business Hotel
This hotel provides practical accommodations for business travelers with essential amenities and convenient access to the Papendorp business district.
Hotel with Parking
The hotel provides paid on-site parking for cars at a cost of €6.00. Free bus parking is also available at this location.
Accessible Hotel
This hotel offers a 'Wheelchair Accessible Room' and provides accessible parking on-site. It ensures a comfortable stay for guests with mobility needs through these dedicated features.
3-Star Hotel
Located in the business district, this hotel provides rooms with individually controlled heating and free WiFi. It includes free breakfast and is well-regarded for its comfortable rooms and quality mattresses.
Hotel with Gym
Guest Reviews
Holiday Inn Express Utrecht - Papendorp by IHG, is lauded for its serene and peaceful location. Nestled in a quiet business park on the outskirts of Utrecht, the hotel offers a tranquil environment away from the city's hustle and bustle. Guests appreciate the proximity to public transport with a bus stop just a short walk away, allowing for easy access to the city center in about 10-15 minutes.
The hotel is conveniently located near major highways, making it easily accessible by car and a good base for exploring nearby cities like Amsterdam, Rotterdam and The Hague. Its position also makes it ideal for business travelers with meetings or events in the area, including the Jaarbeurs exhibition center and nearby office parks.
While the location might be considered remote and lacking in nearby dining or entertainment options, the peaceful surroundings, beautiful scenery and proximity to the canal make it perfect for a morning walk or cycling trips. The hotel’s serene environment, coupled with efficient and frequent bus services, ensures that guests can enjoy both the calm ambiance and the vibrant Utrecht city center.
Overall, Holiday Inn Express Utrecht - Papendorp provides a quiet and accessible retreat, especially suitable for business stays and those looking to explore the greater Utrecht area with ease.
Guests at the Holiday Inn Express Utrecht - Papendorp by IHG, varied in their opinions on the breakfast experience. Many highlighted the breakfast as a positive aspect, noting its ample and delicious offerings. The variety and quality of the food were frequently praised with guests appreciating the continental breakfast's extensive and fresh selections, including warm baked goods, cereals, different types of sausages and cold cuts. The friendliness and helpfulness of the staff, especially individuals like Rina and Trent, also added to the pleasant breakfast experience.
However, not all feedback was positive. Some guests found the breakfast to be basic, repetitive and lacking in variety, mentioning that it could benefit from more hot options like scrambled eggs or bacon. Others felt that during busy times, the breakfast area was too small and became overcrowded, leading to long waits and empty buffet items not being replenished in a timely manner. A few guests noted the quality of the coffee as a downside and mentioned specific issues such as stale bread or missing food and utensils.
Despite some criticisms, the general consensus was that the breakfast was good enough to start the day with numerous options that catered to various dietary preferences, including gluten-free options. Overall, while some improvement areas were identified, the breakfast at Holiday Inn Express Utrecht - Papendorp generally met guest expectations and contributed positively to their stay.
Dinner at Holiday Inn Express Utrecht - Papendorp by IHG, generally receives positive remarks for being good value for the price with special commendations to staff members Hossein and Chef Rui for their delightful service and culinary skills. Guests particularly enjoyed the pizzas, which are available around the clock and go well with a beer. Despite the limited dinner menu, the quality of the food was found to be commendable.
However, there are notable drawbacks. The restaurant features a very limited menu, primarily consisting of pizzas, which may not appeal to all guests. Additionally, the kitchen closes early at 9 PM and is not open on weekends, leaving visitors with few dining options on the premises. There are no nearby restaurants, supermarkets or other support facilities, compelling many guests to rely on food delivery services.
Service at the bar can be slow and there have been instances of guests waiting a long time for their orders. The absence of a chef-cooked meal, variety in drink options and no wine available further limit the dining experience. The restaurant's overall accessibility and limited seating add to the constraints. Consequently, while the available food is of decent quality, the restricted menu and lack of other dining options may not meet everyone's expectations.
At Holiday Inn Express Utrecht - Papendorp by IHG, guests frequently commend the spacious, clean and well-equipped rooms. The modern decor and good furnishings create a comfortable and enjoyable environment. Most rooms are described as large and cozy, featuring amenities like heating/air conditioning, tea and coffee facilities and luxurious showers. The cleanliness is consistently highlighted with numerous reviews noting spotless and very clean rooms. Many visitors appreciate the spacious bathrooms with big showers and the comfortable beds with quality bedding.
The hotel rooms are noted for their functionality and modernity, providing plenty of space and tastefully decorated interiors. However, some guests have mentioned minor issues, such as lack of wardrobes, noisy air conditioning and occasional maintenance concerns like non-working amenities or noisy environments. Despite these, the overall guest impression remains positive with the quiet rooms and good room service frequently noted. The hotel provides good value for money with its comfortable and neatly kept spaces, making it a favorable choice for travelers seeking a pleasant stay.
Holiday Inn Express Utrecht - Papendorp receives mixed feedback from guests regarding the beds. Many guests praise the comfort of the beds with words like "comfortable," "comfy," and "good beds" frequently mentioned. Several reviews highlight the high quality of bedding and the option of firm and soft pillows, enhancing the sleep experience. Some rooms boast spacious and accommodating beds, which allow for quality rest. The cleanliness of the beds is also consistently noted positively.
However, bed softness emerges as a recurrent theme with numerous guests finding the mattresses too soft, causing discomfort or back pain. There is mention of beds being saggy or worn out, suggesting that some mattresses may be due for replacement. Hard pillows and issues like beds being too small or narrow for two adults are noted by several guests as well. Some beds reportedly moved when used, which could disrupt a restful night.
Ultimately, while many guests enjoy the bed comfort and quality at the Holiday Inn Express Utrecht - Papendorp, there is considerable variance in experiences, reflecting the subjective nature of bed preferences.
Holiday Inn Express Utrecht - Papendorp stands out for its meticulous cleanliness and well-maintained facilities. Guests consistently note that the rooms are very clean, spacious and comfortable, featuring spotless bathrooms and showers. The hotel's fresh and modern ambiance adds to the overall experience of staying there. Common areas, including the lobby and restrooms, are also frequently highlighted for their cleanliness.
Many visitors appreciate the calm and relaxing atmosphere, underscored by clean and well-kept rooms. The hygiene standards are high with fresh towels and clean bed linen provided regularly. While some guests noted issues such as minor water damage, noise from ventilation systems and occasional housekeeping lapses like dirty carpets in the hallways or neglected rubbish, the overall sentiment is positive.
Additionally, the bathrooms are described as very clean and the staff is often praised for maintaining cleanliness and being helpful and welcoming. Despite a few scattered remarks about areas that could use more attention, the hotel generally receives commendations for providing a tidy, comfortable and hygienic environment for guests.
The staff at Holiday Inn Express Utrecht - Papendorp by IHG, consistently receive high praise from guests for their friendliness, helpfulness and professionalism. Reviewers repeatedly highlight the warm and welcoming demeanor of the staff with many noting that they felt genuinely cared for and attended to. The reception team is recognized for their efficient service and readiness to assist with any inquiries or requests, creating an atmosphere where guests feel at ease and well-supported.
Several guests appreciated the personal touch provided by specific staff members, such as Arthur at the front desk and chef Rui, adding to the overall positive experience. The receptionists, bartenders and restaurant staff are singled out for their politeness, attentiveness and ability to make guests feel like they are among friends.
While the majority of feedback regarding the staff is overwhelmingly positive, a few reviews mention areas of improvement. Some guests noted the language barrier with staff not speaking Dutch and a need for better training for certain front office personnel. However, these issues seem to be the exception rather than the rule.
Overall, the hotel’s staff play a crucial role in enhancing the guest experience, making this establishment a preferred choice for many travelers who value excellent customer service and a friendly atmosphere.
Holiday Inn Express Utrecht - Papendorp by IHG offers free Wi-Fi, which generally receives positive feedback from guests. Many mention the wifi is good, well-maintained, stable and provides good connectivity throughout the hotel. The internet is described as easy to use, fast and useful for work purposes, making it suitable for most casual browsing and basic tasks. However, there are some concerns about security, as the public network can be less secure for encrypted laptop connections and remote work. Despite these issues, many guests found the wifi efficient and functional during their stay, though a few experienced occasional connectivity problems. Overall, the internet service appears satisfactory for the majority of guests.
Although the Holiday Inn Express Utrecht - Papendorp offers ample and convenient parking options, the associated costs have been a point of concern for many guests. The indoor and covered parking garage provides secure and easy parking directly under the hotel premises. Several guests appreciate the convenience and accessibility of on-site parking, highlighting that it is safe, spacious and good-sized.
However, the parking fee, typically ranging from 10 to 15 euros per night, is frequently cited as being expensive, especially given the hotel's location outside the city center where parking would generally be expected to be less costly. Despite some reports of free parking or discounts for members, guests often wish the parking were included in the room rate or more affordable. There were also mentions of a need for clearer signage and information regarding parking policies.
Overall, while the parking facilities are satisfactory regarding space, security and convenience, the cost remains a significant downside for many visitors.
Holiday Inn Express Utrecht - Papendorp by IHG, delivers a solid and satisfying three-star experience at an affordable price. This hotel stands out for its value for money, making it an attractive option for budget-conscious travelers. The rooms are clean, functional and uncluttered, aligning with what one would expect from a standard three-star accommodation.
Despite being basic, the hotel manages to exceed expectations in some areas, often being compared to more expensive four-star alternatives. Guests can enjoy a plentiful breakfast, which many find impressive for a three-star establishment. While the hotel's location is on the periphery of town, it is easily accessible by public transport, adding convenience for visitors.
In terms of facilities, the hotel maintains a modern aesthetic with standard amenities. The rooms, though simple and somewhat small, are adequate for short stays, especially for those on a budget. Overall, Holiday Inn Express Utrecht - Papendorp offers very good value for a three-star hotel, making it a reliable and practical choice for travelers seeking affordable yet comfortable lodging.
Holiday Inn Express Utrecht - Papendorp by IHG is widely recognized as an excellent choice for business travelers. Its strategic location within a business district makes it a prime spot for corporate guests, suitable for both brief overnight stays and longer business trips. The hotel features excellent business facilities, including conference spaces and flexible meeting rooms that cater to various corporate needs.
Guests appreciate the hotel's proximity to the city center and nearby business parks, which offers easy access for those with appointments in the area. The quiet, industrial surroundings contribute to a peaceful atmosphere, ideal for focusing on work or unwinding after a busy day.
The hotel is commended for providing good value for money with recent updates ensuring a modern and comfortable stay. It offers convenient parking and good transport links, such as nearby bus stops for easy city access. The efficient service provided by the staff, particularly those on night shifts, adds to the overall positive experience.
Although it is set in a business park, making its environment not particularly vibrant, the serene setting is seen as a benefit by those attending events or trade fairs in the area. With a delicious breakfast to kickstart the day, this hotel stands out as a reliable option for business accommodations in Utrecht.
Located in a serene, green neighborhood near canals and within walking distance of Schola Medica, Holiday Inn Express Utrecht - Papendorp offers a peaceful stay with easy access to essential amenities. The hotel is noted for its close proximity to major roads and highways, making it incredibly accessible by car. Guests also compliment the excellent public transportation connectivity with a bus stop just a short walk away, facilitating easy trips to downtown Utrecht and the train station.
The location is also lauded for its convenience, allowing quick access to the P+R Papendorp. Furthermore, the hotel features accessible parking and has an elevator leading to the parking area, enhancing convenience for those driving in. Guests appreciated the available tea and coffee making facilities in the rooms, adding an extra touch of comfort.
On the downside, the hotel has a few accessibility issues for guests with disabilities. These include high thresholds that make wheelchair access difficult and some unclear input layouts that have caused falls. Pedestrian crossings around the hotel have also been described as extremely dangerous and there are no charging stations for electric cars available.
Despite these drawbacks, the majority of the reviews highlight the hotel's overall accessibility and convenience, making it a recommended base for travelers who prioritize excellent road connections and public transport options.
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Location
The hotel is conveniently located near major highways, making it easily accessible by car and a good base for exploring nearby cities like Amsterdam, Rotterdam and The Hague. Its position also makes it ideal for business travelers with meetings or events in the area, including the Jaarbeurs exhibition center and nearby office parks.
While the location might be considered remote and lacking in nearby dining or entertainment options, the peaceful surroundings, beautiful scenery and proximity to the canal make it perfect for a morning walk or cycling trips. The hotel’s serene environment, coupled with efficient and frequent bus services, ensures that guests can enjoy both the calm ambiance and the vibrant Utrecht city center.
Overall, Holiday Inn Express Utrecht - Papendorp provides a quiet and accessible retreat, especially suitable for business stays and those looking to explore the greater Utrecht area with ease.
Breakfast
However, not all feedback was positive. Some guests found the breakfast to be basic, repetitive and lacking in variety, mentioning that it could benefit from more hot options like scrambled eggs or bacon. Others felt that during busy times, the breakfast area was too small and became overcrowded, leading to long waits and empty buffet items not being replenished in a timely manner. A few guests noted the quality of the coffee as a downside and mentioned specific issues such as stale bread or missing food and utensils.
Despite some criticisms, the general consensus was that the breakfast was good enough to start the day with numerous options that catered to various dietary preferences, including gluten-free options. Overall, while some improvement areas were identified, the breakfast at Holiday Inn Express Utrecht - Papendorp generally met guest expectations and contributed positively to their stay.
Dinner
However, there are notable drawbacks. The restaurant features a very limited menu, primarily consisting of pizzas, which may not appeal to all guests. Additionally, the kitchen closes early at 9 PM and is not open on weekends, leaving visitors with few dining options on the premises. There are no nearby restaurants, supermarkets or other support facilities, compelling many guests to rely on food delivery services.
Service at the bar can be slow and there have been instances of guests waiting a long time for their orders. The absence of a chef-cooked meal, variety in drink options and no wine available further limit the dining experience. The restaurant's overall accessibility and limited seating add to the constraints. Consequently, while the available food is of decent quality, the restricted menu and lack of other dining options may not meet everyone's expectations.
Rooms
The hotel rooms are noted for their functionality and modernity, providing plenty of space and tastefully decorated interiors. However, some guests have mentioned minor issues, such as lack of wardrobes, noisy air conditioning and occasional maintenance concerns like non-working amenities or noisy environments. Despite these, the overall guest impression remains positive with the quiet rooms and good room service frequently noted. The hotel provides good value for money with its comfortable and neatly kept spaces, making it a favorable choice for travelers seeking a pleasant stay.
Beds
However, bed softness emerges as a recurrent theme with numerous guests finding the mattresses too soft, causing discomfort or back pain. There is mention of beds being saggy or worn out, suggesting that some mattresses may be due for replacement. Hard pillows and issues like beds being too small or narrow for two adults are noted by several guests as well. Some beds reportedly moved when used, which could disrupt a restful night.
Ultimately, while many guests enjoy the bed comfort and quality at the Holiday Inn Express Utrecht - Papendorp, there is considerable variance in experiences, reflecting the subjective nature of bed preferences.
Cleanliness
Many visitors appreciate the calm and relaxing atmosphere, underscored by clean and well-kept rooms. The hygiene standards are high with fresh towels and clean bed linen provided regularly. While some guests noted issues such as minor water damage, noise from ventilation systems and occasional housekeeping lapses like dirty carpets in the hallways or neglected rubbish, the overall sentiment is positive.
Additionally, the bathrooms are described as very clean and the staff is often praised for maintaining cleanliness and being helpful and welcoming. Despite a few scattered remarks about areas that could use more attention, the hotel generally receives commendations for providing a tidy, comfortable and hygienic environment for guests.
Staff
Several guests appreciated the personal touch provided by specific staff members, such as Arthur at the front desk and chef Rui, adding to the overall positive experience. The receptionists, bartenders and restaurant staff are singled out for their politeness, attentiveness and ability to make guests feel like they are among friends.
While the majority of feedback regarding the staff is overwhelmingly positive, a few reviews mention areas of improvement. Some guests noted the language barrier with staff not speaking Dutch and a need for better training for certain front office personnel. However, these issues seem to be the exception rather than the rule.
Overall, the hotel’s staff play a crucial role in enhancing the guest experience, making this establishment a preferred choice for many travelers who value excellent customer service and a friendly atmosphere.
Wi-Fi
Parking
However, the parking fee, typically ranging from 10 to 15 euros per night, is frequently cited as being expensive, especially given the hotel's location outside the city center where parking would generally be expected to be less costly. Despite some reports of free parking or discounts for members, guests often wish the parking were included in the room rate or more affordable. There were also mentions of a need for clearer signage and information regarding parking policies.
Overall, while the parking facilities are satisfactory regarding space, security and convenience, the cost remains a significant downside for many visitors.
3 Star
Despite being basic, the hotel manages to exceed expectations in some areas, often being compared to more expensive four-star alternatives. Guests can enjoy a plentiful breakfast, which many find impressive for a three-star establishment. While the hotel's location is on the periphery of town, it is easily accessible by public transport, adding convenience for visitors.
In terms of facilities, the hotel maintains a modern aesthetic with standard amenities. The rooms, though simple and somewhat small, are adequate for short stays, especially for those on a budget. Overall, Holiday Inn Express Utrecht - Papendorp offers very good value for a three-star hotel, making it a reliable and practical choice for travelers seeking affordable yet comfortable lodging.
Business
Guests appreciate the hotel's proximity to the city center and nearby business parks, which offers easy access for those with appointments in the area. The quiet, industrial surroundings contribute to a peaceful atmosphere, ideal for focusing on work or unwinding after a busy day.
The hotel is commended for providing good value for money with recent updates ensuring a modern and comfortable stay. It offers convenient parking and good transport links, such as nearby bus stops for easy city access. The efficient service provided by the staff, particularly those on night shifts, adds to the overall positive experience.
Although it is set in a business park, making its environment not particularly vibrant, the serene setting is seen as a benefit by those attending events or trade fairs in the area. With a delicious breakfast to kickstart the day, this hotel stands out as a reliable option for business accommodations in Utrecht.
Accessible
The location is also lauded for its convenience, allowing quick access to the P+R Papendorp. Furthermore, the hotel features accessible parking and has an elevator leading to the parking area, enhancing convenience for those driving in. Guests appreciated the available tea and coffee making facilities in the rooms, adding an extra touch of comfort.
On the downside, the hotel has a few accessibility issues for guests with disabilities. These include high thresholds that make wheelchair access difficult and some unclear input layouts that have caused falls. Pedestrian crossings around the hotel have also been described as extremely dangerous and there are no charging stations for electric cars available.
Despite these drawbacks, the majority of the reviews highlight the hotel's overall accessibility and convenience, making it a recommended base for travelers who prioritize excellent road connections and public transport options.
No, Holiday Inn Express Utrecht - Papendorp by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Utrecht - Papendorp by IHG.
No, Holiday Inn Express Utrecht - Papendorp by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Utrecht - Papendorp by IHG.
Yes, Holiday Inn Express Utrecht - Papendorp by IHG has a gym.
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