Hampton By Hilton Utrecht Centraal Station
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Summary of reviewsHampton By Hilton Utrecht Centraal Station holds a highly regarded reputation, particularly noted for its exceptional location, modern decor, cleanliness and friendly staff. Nestled in the heart of Utrecht within the Hoog Catharijne shopping center, the hotel offers unparalleled access to Utrecht Central Station, city attractions, dining options and the historic old town. This strategic position makes it an ideal base for both leisure and business travelers, enabling seamless movement within the city and beyond.
The hotel's breakfast experience is frequently lauded for its quality and variety. The extensive buffet includes both hot and cold items, fresh fruit and a popular custom-made waffle station, appealing to a wide range of dietary preferences. Although the breakfast area can become crowded during peak times, the friendly and efficient staff ensure a well-stocked buffet, enhancing the breakfast experience.
Rooms at the hotel are praised for their modern design, cleanliness and comfort. Despite being compact, they are well-equipped with cozy bedding, spacious bathrooms and useful amenities like adjustable air conditioning and ironing equipment. The central location offers both scenic views and practical convenience, though some guests note occasional noise and limited storage space.
Cleanliness standards at the hotel are generally high with rooms and common areas maintained in good condition. Some minor issues, such as occasional dust spots and maintenance needs, do occur but do not significantly detract from the overall positive perception. The staff's dedication to hygiene and upkeep is evident, ensuring a comfortable stay for guests.
Staff receive consistently positive feedback for their friendliness, professionalism and willingness to assist. The reception, breakfast and cleaning staff are especially noted for their warm welcome and attentive service, contributing to a pleasant guest experience.
WiFi at the hotel is reliable, fast and accessible throughout, meeting the needs of most guests. Although there are isolated mentions of unstable connections and the lack of WiFi information in rooms, the overall feedback is positive.
The hotel gym, while small, is appreciated for its 24/7 accessibility and adequate equipment. Guests find it useful for maintaining an exercise routine during their stay, despite occasional access issues and a sparse setup.
Families find the hotel accommodating with child-friendly amenities, connecting rooms and a favorable central location. The breakfast appeals to young ones and the staff's efforts to provide excellent service further enhance the family-friendly atmosphere. While room sizes may feel limited, the cleanliness and layout make it a functional option for family stays.
Beds are generally found to be very comfortable with clean and cozy bedding. Preferences on firmness vary, but most guests report a satisfactory sleep experience. Minor concerns about bed sizes and bedding quality do not overshadow the overall positive feedback.
As a three-star hotel, Hampton By Hilton Utrecht Centraal Station provides good value with functional, clean facilities. The location and comprehensive breakfast add significant value, making it suitable for short stays and business trips, despite limited in-room amenities.
For business travelers, the hotel offers strategic convenience near the train station and convention center. Functional rooms, helpful staff and efficient services make it an appealing choice for work-related stays. Minor cleanliness issues and plain decor are outweighed by the practical benefits of the hotel's location and amenities.
Overall, Hampton By Hilton Utrecht Centraal Station excels as a well-located, clean and friendly hotel, catering effectively to both leisure and business travelers.
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The hotel's breakfast experience is frequently lauded for its quality and variety. The extensive buffet includes both hot and cold items, fresh fruit and a popular custom-made waffle station, appealing to a wide range of dietary preferences. Although the breakfast area can become crowded during peak times, the friendly and efficient staff ensure a well-stocked buffet, enhancing the breakfast experience.
Rooms at the hotel are praised for their modern design, cleanliness and comfort. Despite being compact, they are well-equipped with cozy bedding, spacious bathrooms and useful amenities like adjustable air conditioning and ironing equipment. The central location offers both scenic views and practical convenience, though some guests note occasional noise and limited storage space.
Cleanliness standards at the hotel are generally high with rooms and common areas maintained in good condition. Some minor issues, such as occasional dust spots and maintenance needs, do occur but do not significantly detract from the overall positive perception. The staff's dedication to hygiene and upkeep is evident, ensuring a comfortable stay for guests.
Staff receive consistently positive feedback for their friendliness, professionalism and willingness to assist. The reception, breakfast and cleaning staff are especially noted for their warm welcome and attentive service, contributing to a pleasant guest experience.
WiFi at the hotel is reliable, fast and accessible throughout, meeting the needs of most guests. Although there are isolated mentions of unstable connections and the lack of WiFi information in rooms, the overall feedback is positive.
The hotel gym, while small, is appreciated for its 24/7 accessibility and adequate equipment. Guests find it useful for maintaining an exercise routine during their stay, despite occasional access issues and a sparse setup.
Families find the hotel accommodating with child-friendly amenities, connecting rooms and a favorable central location. The breakfast appeals to young ones and the staff's efforts to provide excellent service further enhance the family-friendly atmosphere. While room sizes may feel limited, the cleanliness and layout make it a functional option for family stays.
Beds are generally found to be very comfortable with clean and cozy bedding. Preferences on firmness vary, but most guests report a satisfactory sleep experience. Minor concerns about bed sizes and bedding quality do not overshadow the overall positive feedback.
As a three-star hotel, Hampton By Hilton Utrecht Centraal Station provides good value with functional, clean facilities. The location and comprehensive breakfast add significant value, making it suitable for short stays and business trips, despite limited in-room amenities.
For business travelers, the hotel offers strategic convenience near the train station and convention center. Functional rooms, helpful staff and efficient services make it an appealing choice for work-related stays. Minor cleanliness issues and plain decor are outweighed by the practical benefits of the hotel's location and amenities.
Overall, Hampton By Hilton Utrecht Centraal Station excels as a well-located, clean and friendly hotel, catering effectively to both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
While specific details are limited in the provided data, chain hotels like Hampton By Hilton Utrecht Centraal Station are increasingly implementing sustainability initiatives. These efforts often include energy management systems, water conservation programs, and waste reduction strategies to minimize their environmental footprint.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Business Hotel
This hotel is located close to Utrecht Central Station and offers modern amenities suitable for business travelers. It provides comfortable accommodations and convenient access to transportation.
Hotel with Parking
Public parking is available nearby in the Hoog Catharijne garages with a discounted rate starting from €25 for 24 hours when booked online in advance.
EV charging stations
Accessible Hotel
The hotel provides comprehensive accessibility with specific accessible room types, featuring emergency grab bars, roll-in showers, adjustable height shower wands, and lowered deadbolts. Public areas, including the lobby, lounge, and fitness center, are designed for disabled travelers with ample maneuvering space. Service animals are welcome.
Hotel with Gym
Hampton By Hilton Utrecht Centraal Station provides a fitness center for guests.
Hotel with EV Charging Stations
While the hotel itself does not have on-site EV charging, it is located near public parking (P5 from Interparking Utrecht) that offers electric vehicle charging stations within 100 meters.
3-Star Hotel
This hotel is centrally located near Utrecht Central Station, offering convenient access to transportation. It features air-conditioned rooms, a fitness center, and complimentary WiFi. Guests appreciate the cleanliness and quiet environment despite being inside a shopping center.
Guest Reviews
Nestled right in the heart of Utrecht, the Hampton By Hilton Utrecht Centraal Station boasts an exceptional location that receives high praise from guests. Its position in the Hoog Catharijne shopping center, directly adjacent to Utrecht Central Station, makes it a perfect base for exploring the city.
Travelers appreciate the hotel's proximity to the train station, making it ideal for those catching early trains or arriving late. The location also affords easy access to the city's tourist attractions, shopping areas and dining options, all within walking distance. Guests love the convenience of being steps away from the old town, canals, music centers and the renowned Beatrix Theater.
Despite its central location in a bustling shopping mall, the hotel manages to serve as a quiet retreat. The proximity to the mall provides an array of eating and shopping options, beneficial for both leisure travelers and those attending events at nearby venues like Tivoli Vredenburg.
The strategic location also extends to easy access to public transportation, allowing for seamless travel not just within Utrecht, but to other parts of the Netherlands as well. Guests highlight the convenience of having everything they need just minutes away, from transportation hubs to cultural sites.
Overall, the Hampton By Hilton Utrecht Centraal Station offers an unbeatable location with superb accessibility, making it an excellent choice for visitors looking to explore Utrecht.
Hampton By Hilton Utrecht Centraal Station offers a well-regarded breakfast experience, frequently praised for its excellent quality, variety and abundance. Many guests appreciate the extensive buffet, which includes a wide selection of both hot and cold items, fresh fruit and a unique waffle station that allows for custom-made waffles—a highlight for many visitors. The breakfast's inclusiveness in the room price adds to its appeal.
The breakfast staff is noted for being friendly, helpful and efficient, ensuring the buffet is consistently well-stocked and clean. Despite some guests mentioning the breakfast area can become crowded and chaotic during peak times, the overall sentiment is positive with the rich, varied and delicious breakfast often exceeding expectations. Gluten-free options are also available, catering to different dietary requirements.
In summary, while space constraints during busy periods can be an issue, the breakfast at Hampton By Hilton Utrecht Centraal Station is highly rated for its comprehensive offerings and quality, making it a notable part of the hotel's guest experience.
The rooms at Hampton by Hilton Utrecht Centraal Station receive praise for their modern decor and cleanliness, offering a comfortable stay with all necessary amenities. Despite being compact, the design is functional, featuring cozy bedding, spacious bathrooms and useful facilities like a large television, adjustable air-conditioning and ironing equipment. Many guests appreciated the central location, providing easy access to the train station and city center.
However, reviews consistently noted the small size of the rooms with limited storage space and some noise from neighboring rooms. While some rooms offer beautiful views of the canal, others face less appealing sights. Cleanliness was a frequent highlight, though there were occasional complaints about dust in corners or missed housekeeping services. The practical and stylish interiors make for a pleasant environment, conducive to short stays despite the compact nature of the rooms.
Overall, Hampton by Hilton Utrecht Centraal Station provides a modern, comfortable and clean stay, ideal for a few days' visit, though those needing more space or storage may find the rooms a bit cramped. The hotel’s excellent central location and well-maintained facilities make it a convenient choice for travelers.
The reviews of the beds at Hampton By Hilton Utrecht Centraal Station reflect a generally positive experience with multiple guests highlighting the comfort of the beds. Many descriptions such as very comfortable, extremely comfortable and super comfortable illustrate the overall satisfaction among guests. The bedding and linens are often noted as clean and cozy, adding to the enjoyment of a good night's sleep.
Some guests found the beds to be too firm or hard, while others described them as soft; comfort seemed to vary based on individual preferences. While the majority found the beds comfortable, certain reviews indicated issues such as small bed sizes, especially for double beds and some discomfort from hard mattresses. There were also mentions of beds being narrow or having imperfections like holes in the mattress. However, these concerns were less frequently mentioned compared to the positive remarks.
Pillows received mixed feedback with some guests appreciating the softness while others preferred firmer options and found the pillows too thin or unsupportive. Overall, the bed experience at Hampton By Hilton Utrecht Centraal Station seems to offer comfortable sleeping arrangements for most guests, despite some noted areas for improvement.
Hampton By Hilton Utrecht Centraal Station receives generally positive feedback regarding its cleanliness. Guests frequently describe the rooms as very clean, tidy and modern with maintenance of the facilities praised for their neat appearance. Rooms and bathrooms are noted for their spotless condition and the hotel's overall hygiene standards are well-regarded. Positive remarks also mention the comfortable and functional layout despite the rooms being on the smaller side.
However, there are some areas where improvement is suggested. Several reviews point out that while the rooms and hotel are generally clean, there are occasional issues such as dust spots, stained towels and not thoroughly cleaned bathrooms. Some guests have mentioned long waits for the elevators and minor maintenance issues like fallen-off shower parts. Additionally, certain common areas such as hall carpets and breakfast rooms have been flagged as needing better cleanliness.
Overall, while the Hampton By Hilton Utrecht Centraal Station maintains a high standard of cleanliness that satisfies most guests, there are specific details and areas that could benefit from more consistent attention.
Hampton By Hilton Utrecht Centraal Station is praised for its exceptional staff who consistently receive positive feedback from guests. Reviewers frequently highlight the team's friendliness with terms like friendly, super friendly, very friendly and incredibly friendly appearing repeatedly. The staff's helpfulness and willingness to accommodate guest requests also stand out with many noting that questions and needs are addressed immediately and efficiently.
The reception staff, in particular, earn special mentions for being welcoming, professional and attentive. Guests appreciate the warm welcome and the high level of service they receive from check-in to check-out. The breakfast and cleaning staff are noted for their pleasant demeanor and dedication to making guests feel appreciated.
Overall, the combined efforts of the entire team at Hampton By Hilton Utrecht Centraal Station contribute to a positive guest experience, creating a friendly and inviting atmosphere that many would recommend.
The WiFi at Hampton By Hilton Utrecht Centraal Station generally receives positive remarks from guests. Many have reported strong and fast WiFi throughout the hotel with descriptions such as reliable, secure and stable frequently mentioned. Guests appreciated the good internet connection available everywhere in the hotel, highlighting that the WiFi connectivity met their expectations. There was hardly any mention of significant issues with most customers noting that the WiFi was free and fast.
However, a few reviews noted minor drawbacks. Some guests experienced moments of unstable WiFi or mentioned that a more secure WiFi required an additional fee. Additionally, a couple of reviews pointed out the lack of WiFi information in the rooms and the inability to connect the TV to the internet. Despite these occasional concerns, the overall consensus is that the WiFi service is quite satisfactory for most guests, contributing to a reliable and seamless internet experience during their stay.
The gym at Hampton By Hilton Utrecht Centraal Station receives mixed reviews with several guests noting its small size. Despite its compact nature, many appreciate the 24/7 accessibility and find the facilities well-equipped with treadmills, elliptic machines and dumbbells. There are mentions of an excellent and good fitness center and guests who used the gym daily seemed satisfied with their workouts. Some challenges include occasional issues with gym access, such as non-working keys and an empty water dispenser. While a small number of reviews highlighted the absence of gym facilities, most feedback paints a picture of a convenient and useful fitness center for maintaining an exercise routine while traveling.
Hampton By Hilton Utrecht Centraal Station is a top pick for families looking for comfortable and enjoyable stays. The hotel exudes a family-friendly atmosphere that caters well to both parents and children. Guests often praise the availability of connecting rooms, making it easier to manage family stays stress-free and ensure everyone has enough space. The central location provides easy access to shopping areas and the historic old town, enhancing the overall convenience for family excursions.
Families have highlighted the child-friendly amenities and the room layouts designed to accommodate kids comfortably. The hotel’s breakfast is particularly favored by the young ones with some guests noting it as a hit among their children. Activities like games are available to keep the little ones entertained, making it easier for parents to relax.
The hotel staff, including attentive managers like Pim, are noted for their efforts to provide excellent service, such as arranging connecting rooms which greatly benefitted families. Whether it’s a shopping trip to Utrecht or a festive Christmas weekend, the hotel offers a welcoming environment for all members of the family, ensuring a memorable and pleasant stay.
While some reviews mentioned the family room size could be on the smaller side, the overall cleanliness and accommodation make it a suitable choice for travels with children. The accessible location within a mall also adds to the convenience, making it an ideal spot for families who regularly visit Utrecht for shopping and other activities.
Hampton By Hilton Utrecht Centraal Station provides a solid three-star experience that matches its rating, making it a good value hotel for short stays or business trips. The rooms are basic but practical with guests noting that everything works well and the setup is typical for a Hampton by Hilton. Some visitors have found the hotel basic for the price with small rooms and limited amenities like no minibar, room service, refrigerator or coffee maker. However, the location is perfect, adding significant value to the stay.
Breakfast receives high praise with many describing it as extensive and perfect. Despite some minor discomforts such as hard beds and room temperature issues, the overall satisfaction score remains positive. While the hotel's facilities could be seen as minimal, they are clean and well-organized, aligning with the expected standards of a three-star hotel. Although some guests consider it slightly expensive for the offered quality, the general consensus is that it is a good choice for those seeking a no-frills, functional stay.
The Hampton By Hilton Utrecht Centraal Station is highly regarded among business travelers for its strategic location near the train station and convention center. The central position makes it exceptionally convenient for work and meetings in the area. Rooms are functional, spacious and ideal for conducting work with good workplace setups. Staff members are consistently described as friendly and helpful, providing an efficiently businesslike check-in and check-out experience.
While the hotel's decor is plain, it is functional, meeting the essential needs of business travelers. Rooms are accessible and the hotel offers relatively inexpensive rates, making it good value for money. Despite minor inconveniences such as occasional issues with cleanliness and the need for elevator maintenance, the overall impression remains positive.
Amenities cater well to business needs with straightforward facilities and convenient invoicing options. Many guests note they would choose to stay here again due to its suitability for business purposes. Overall, the Hampton By Hilton Utrecht Centraal Station is a reliable choice for business travelers seeking a comfortable and practical stay in Utrecht.
Hampton By Hilton Utrecht Centraal Station receives mixed reviews regarding its accessibility for guests with disabilities. The hotel is praised for being easily accessible by public transport and its central location near the train station, making it an attractive option for travelers. Guests noted that the hotel is situated within a shopping mall, which adds convenience but also presented some challenges.
Finding the entrance is reportedly not straightforward and it directly leads into the mall, which may be confusing for some visitors. The main access to the hotel's reception is via elevators, an aspect that garnered mixed feedback. On the positive side, elevators are available and make the hotel accessible, but there were frequent issues with one of the two elevators not working, causing delays and inconvenience.
One significant drawback is the lack of facilities such as a cozy bar, which some guests might miss. Additionally, in some cases, there were remarks about having to climb stairs to access rooms, which could be problematic for those with mobility issues.
Overall, while the hotel boasts a prime location and general accessibility for public transport, the repeated issues with elevator functionality and finding the entrance could pose inconveniences for guests with disabilities.
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Location
Travelers appreciate the hotel's proximity to the train station, making it ideal for those catching early trains or arriving late. The location also affords easy access to the city's tourist attractions, shopping areas and dining options, all within walking distance. Guests love the convenience of being steps away from the old town, canals, music centers and the renowned Beatrix Theater.
Despite its central location in a bustling shopping mall, the hotel manages to serve as a quiet retreat. The proximity to the mall provides an array of eating and shopping options, beneficial for both leisure travelers and those attending events at nearby venues like Tivoli Vredenburg.
The strategic location also extends to easy access to public transportation, allowing for seamless travel not just within Utrecht, but to other parts of the Netherlands as well. Guests highlight the convenience of having everything they need just minutes away, from transportation hubs to cultural sites.
Overall, the Hampton By Hilton Utrecht Centraal Station offers an unbeatable location with superb accessibility, making it an excellent choice for visitors looking to explore Utrecht.
Breakfast
The breakfast staff is noted for being friendly, helpful and efficient, ensuring the buffet is consistently well-stocked and clean. Despite some guests mentioning the breakfast area can become crowded and chaotic during peak times, the overall sentiment is positive with the rich, varied and delicious breakfast often exceeding expectations. Gluten-free options are also available, catering to different dietary requirements.
In summary, while space constraints during busy periods can be an issue, the breakfast at Hampton By Hilton Utrecht Centraal Station is highly rated for its comprehensive offerings and quality, making it a notable part of the hotel's guest experience.
Rooms
However, reviews consistently noted the small size of the rooms with limited storage space and some noise from neighboring rooms. While some rooms offer beautiful views of the canal, others face less appealing sights. Cleanliness was a frequent highlight, though there were occasional complaints about dust in corners or missed housekeeping services. The practical and stylish interiors make for a pleasant environment, conducive to short stays despite the compact nature of the rooms.
Overall, Hampton by Hilton Utrecht Centraal Station provides a modern, comfortable and clean stay, ideal for a few days' visit, though those needing more space or storage may find the rooms a bit cramped. The hotel’s excellent central location and well-maintained facilities make it a convenient choice for travelers.
Beds
Some guests found the beds to be too firm or hard, while others described them as soft; comfort seemed to vary based on individual preferences. While the majority found the beds comfortable, certain reviews indicated issues such as small bed sizes, especially for double beds and some discomfort from hard mattresses. There were also mentions of beds being narrow or having imperfections like holes in the mattress. However, these concerns were less frequently mentioned compared to the positive remarks.
Pillows received mixed feedback with some guests appreciating the softness while others preferred firmer options and found the pillows too thin or unsupportive. Overall, the bed experience at Hampton By Hilton Utrecht Centraal Station seems to offer comfortable sleeping arrangements for most guests, despite some noted areas for improvement.
Cleanliness
However, there are some areas where improvement is suggested. Several reviews point out that while the rooms and hotel are generally clean, there are occasional issues such as dust spots, stained towels and not thoroughly cleaned bathrooms. Some guests have mentioned long waits for the elevators and minor maintenance issues like fallen-off shower parts. Additionally, certain common areas such as hall carpets and breakfast rooms have been flagged as needing better cleanliness.
Overall, while the Hampton By Hilton Utrecht Centraal Station maintains a high standard of cleanliness that satisfies most guests, there are specific details and areas that could benefit from more consistent attention.
Staff
The reception staff, in particular, earn special mentions for being welcoming, professional and attentive. Guests appreciate the warm welcome and the high level of service they receive from check-in to check-out. The breakfast and cleaning staff are noted for their pleasant demeanor and dedication to making guests feel appreciated.
Overall, the combined efforts of the entire team at Hampton By Hilton Utrecht Centraal Station contribute to a positive guest experience, creating a friendly and inviting atmosphere that many would recommend.
Wi-Fi
However, a few reviews noted minor drawbacks. Some guests experienced moments of unstable WiFi or mentioned that a more secure WiFi required an additional fee. Additionally, a couple of reviews pointed out the lack of WiFi information in the rooms and the inability to connect the TV to the internet. Despite these occasional concerns, the overall consensus is that the WiFi service is quite satisfactory for most guests, contributing to a reliable and seamless internet experience during their stay.
Gym
Family
Families have highlighted the child-friendly amenities and the room layouts designed to accommodate kids comfortably. The hotel’s breakfast is particularly favored by the young ones with some guests noting it as a hit among their children. Activities like games are available to keep the little ones entertained, making it easier for parents to relax.
The hotel staff, including attentive managers like Pim, are noted for their efforts to provide excellent service, such as arranging connecting rooms which greatly benefitted families. Whether it’s a shopping trip to Utrecht or a festive Christmas weekend, the hotel offers a welcoming environment for all members of the family, ensuring a memorable and pleasant stay.
While some reviews mentioned the family room size could be on the smaller side, the overall cleanliness and accommodation make it a suitable choice for travels with children. The accessible location within a mall also adds to the convenience, making it an ideal spot for families who regularly visit Utrecht for shopping and other activities.
3 Star
Breakfast receives high praise with many describing it as extensive and perfect. Despite some minor discomforts such as hard beds and room temperature issues, the overall satisfaction score remains positive. While the hotel's facilities could be seen as minimal, they are clean and well-organized, aligning with the expected standards of a three-star hotel. Although some guests consider it slightly expensive for the offered quality, the general consensus is that it is a good choice for those seeking a no-frills, functional stay.
Business
While the hotel's decor is plain, it is functional, meeting the essential needs of business travelers. Rooms are accessible and the hotel offers relatively inexpensive rates, making it good value for money. Despite minor inconveniences such as occasional issues with cleanliness and the need for elevator maintenance, the overall impression remains positive.
Amenities cater well to business needs with straightforward facilities and convenient invoicing options. Many guests note they would choose to stay here again due to its suitability for business purposes. Overall, the Hampton By Hilton Utrecht Centraal Station is a reliable choice for business travelers seeking a comfortable and practical stay in Utrecht.
Accessible
Finding the entrance is reportedly not straightforward and it directly leads into the mall, which may be confusing for some visitors. The main access to the hotel's reception is via elevators, an aspect that garnered mixed feedback. On the positive side, elevators are available and make the hotel accessible, but there were frequent issues with one of the two elevators not working, causing delays and inconvenience.
One significant drawback is the lack of facilities such as a cozy bar, which some guests might miss. Additionally, in some cases, there were remarks about having to climb stairs to access rooms, which could be problematic for those with mobility issues.
Overall, while the hotel boasts a prime location and general accessibility for public transport, the repeated issues with elevator functionality and finding the entrance could pose inconveniences for guests with disabilities.
No, Hampton By Hilton Utrecht Centraal Station doesn't have any pool.
No, a spa isn't available at Hampton By Hilton Utrecht Centraal Station.
No, Hampton By Hilton Utrecht Centraal Station doesn't allow dogs.
Yes, parking facilities are available at Hampton By Hilton Utrecht Centraal Station.
Yes, Hampton By Hilton Utrecht Centraal Station has a gym.
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