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Summary of reviewsibis Utrecht enjoys a strategic and tranquil location, conveniently close to the city center and key landmarks like the Jaarbeurs convention center and Beatrix Theater. Guests appreciate the ease of access via public transport, cycling or affordable parking, making it an ideal base for both leisure and business visitors seeking a peaceful stay.
The breakfast at ibis Utrecht generally receives positive feedback for its extensive variety, including delicious bread and excellent coffee. While the breakfast buffet is often praised for the range and quality of offerings, some guests find the price tag of €18 a bit steep and voice concerns over limited vegan choices and occasional repetition in the menu.
Dining at the hotel is convenient, albeit with a limited menu and variable service quality. Some guests enjoy delicious meals and friendly service, but others report challenges like slow service and operational issues. Despite higher prices and limited nearby dining options, the staff remain attentive and welcoming.
Rooms at ibis Utrecht are clean and functional, suited for short stays. They are generally small but comfortable and well-maintained with clean beds and sufficient lighting. However, some guests mention the lack of additional amenities and occasional issues with noise, mold and ventilation. Despite these minor drawbacks, the rooms fulfill essential needs effectively.
Cleanliness is a notable strength with many guests praising the hotel’s tidy appearance and daily room maintenance. Although occasional issues like mold stains and dust have been reported, overall, the cleanliness aligns well with the standards expected from the Ibis chain.
The staff at ibis Utrecht are frequently described as warm, attentive and professional, enhancing the guest experience significantly. The friendly reception, housekeeping and dining staff contribute to a welcoming atmosphere, ensuring guests feel valued and comfortable.
Wi-Fi at the hotel is somewhat inconsistent. While some guests find it adequate, others experience slow speeds or connectivity issues. This variability can be inconvenient for guests needing reliable internet access during their stay.
Parking at ibis Utrecht receives positive remarks for its ample, affordable and secure facilities. Guests appreciate the availability of on-site and underground options, secure bicycle storage and EV charging stations, enhancing convenience for those traveling by car or electric vehicle.
The hotel is also family-friendly, providing family rooms and accommodating pets. The staff’s friendliness towards children and the quiet environment make it a suitable choice for families. Pet-friendly policies and nearby family-friendly activities add to its appeal.
Beds at ibis Utrecht are generally comfortable, contributing to good sleep quality. Despite mixed opinions regarding mattress firmness and pillow comfort, most guests find the beds to be a strong point of their stay.
As a three-star hotel, ibis Utrecht provides a reasonable stay with basic amenities that align with its rating. While there are mixed feelings about the value for money, the hotel delivers the standard service and functionality expected from an Ibis establishment, proving to be a practical choice for a simple yet satisfactory stay in Utrecht. Show more
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Dog Friendly Hotel
Ibis Utrecht is listed as a budget-friendly, pet-friendly hotel in Utrecht. It provides essential amenities for a comfortable stay with pets.
Business Hotel
This hotel offers three meeting rooms with natural daylight and air conditioning. It provides free WiFi and is suitable for small business meetings and events.
Hotel with Parking
The hotel features paid on-site outdoor parking with 53 spaces, available 24/7 for €5.00 per day or night. Electric car charging stations are also available on site.
EV charging stations
Accessible Hotel
Ibis Utrecht is a wheelchair accessible hotel with at least one room specifically designed for people with reduced mobility. On-site accessible parking is provided, ensuring convenience for guests arriving by car.
Hotel with EV Charging Stations
The hotel has an electric vehicle charging point available on the property. Guests can utilize this facility to charge their electric vehicles during their stay, with on-site parking provided.
Family Friendly Hotel
3-Star Hotel
Room Types
Standard Twin RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
ibis Utrecht is a strategically located hotel that offers a balance of convenience and tranquility for visitors to Utrecht. Situated not far from the city center, it can be reached either by a scenic walk along the canal or by quick public transport options—primarily buses and trams—with stops conveniently located right next to the hotel. For those who enjoy cycling, bike rentals are available, making it possible to reach the heart of the city in about 15 minutes.
Despite being positioned on a busy street, the hotel rooms remain quiet with closed windows. The area surrounding the hotel is noted for its peaceful and pleasant environment, complete with bustling birdlife and nearby green parks.
Travelers have praised the location for its accessibility, whether by car, as it is close to highways or by public transportation. The hotel's proximity to key landmarks like the Jaarbeurs convention center and the Beatrix Theater is an added benefit for both leisure and business visitors.
Additionally, guests have found it convenient for reaching the Utrecht Centraal Station and the old city center, both approximately a 20 to 30-minute walk away, offering a scenic route through residential areas and along picturesque canals. The presence of affordable parking adds to the ease of accessibility.
Overall, despite being a bit removed from the central hustle and bustle, ibis Utrecht's location proves to be ideal for guests looking for a quiet stay while remaining within easy reach of Utrecht's vibrant city life.
Breakfast
The breakfast experience at ibis Utrecht receives a range of comments, largely positive but with some notable criticisms. Many guests praise the breakfast for being very good, extensive and well-stocked with a wide variety of options including delicious warm dark bread and excellent coffee. The breakfast buffet is described as generous, plentiful and delicious with fresh products and well-prepared dishes. Several reviews highlight the breakfast as amazing and excellent, enjoying the varied and sufficient selection, particularly for the price.
However, there are recurring concerns about the high cost with several remarks that the €18 price tag is excessively expensive. Some guests find the quality and variety lacking, mentioning limited selections, overcooked eggs and a lack of fresh fruit or fresh orange juice. A few reviews describe the breakfast as merely okay or decent with some calling it poor or spartan. Some guests were particularly disappointed with the repetition in offerings and the absence of vegan alternatives was noted by a few.
Despite these criticisms, the overall tone suggests that most guests find the breakfast at ibis Utrecht satisfactory to very enjoyable with many appreciating the effort put into providing a varied and abundant meal.
Dinner
The dining experience at ibis Utrecht offers a mix of convenience and varying quality, particularly noted for its limited menu and occasionally slow service. While some guests found the meals to be fantastic with delicious and appealing dishes, others were less satisfied, pointing out issues such as overcooked or cold food and limited dining options. The lack of nearby restaurants makes the on-site dining convenient, despite the restaurant sometimes being closed or experiencing operational issues. The attentive and welcoming staff receive praise, though service can be inconsistent. Prices are perceived as high, particularly for takeaway items from the reception bar, which closes early on weekends. Overall, while some diners enjoyed the quality food and friendly service, others were left wishing for more variety and better management of the dining facilities.
Rooms
Nestled in a prime location, Ibis Utrecht offers a straightforward and functional accommodation experience for travelers. The hotel rooms, which are predominantly small, are well-suited for short stays and are generally clean and comfortable. While the rooms are basic and sometimes outdated, they are designed to meet essential needs, such as providing good lighting and practical layouts. Despite their compact size, many guests appreciated the cleanliness and comfort of the beds, along with spacious bathrooms in some rooms.
However, several visitors noted the absence of additional amenities like kettles, refrigerators and adequate power outlets, which might be expected for the price charged. Additionally, the rooms sometimes faced issues with mold, noise from the busy road outside and poor ventilation.
Though some rooms were criticized for not being well soundproofed, leading to disturbances from street noise or other guests, the overall quietness of the environment was positively highlighted by others. Many reviews pointed out the adequacy of the facilities for a city trip, while some found the room size and minimalist amenities a bit too basic and cramped for their preference.
For those looking for a practical, no-frills stay in Utrecht, the Ibis offers clean, functional rooms that cater well to short-term visitors, despite some reservations about room size and facilities.
Beds
The beds at ibis Utrecht have received generally positive feedback from guests. Many found the beds to be extremely comfortable, contributing to a good night's sleep. The hotel's beds were described as "comfortable," "nice," and "delicious," with guests also appreciating the quality of the mattresses and bedding. Several reviews highlighted the comfort of the pillows and the overall cleanliness of the rooms, further enhancing the sleeping experience.
However, opinions on the beds varied. While some guests found the mattresses to be firm and of high quality, others experienced issues with beds being too hard or too soft. There were mentions of specific beds having dents or bad mattresses. In some cases, the pillows were described as being too thick and even rock-hard, which detracted from the overall comfort. Double beds were sometimes considered a bit small and there were occasional mentions of beds sliding at night or not being fastened together well.
Despite these mixed reviews, the majority of guests were pleased with their sleep quality, noting the beds as a strong point of their stay at ibis Utrecht.
Cleanliness
Ibis Utrecht receives generally positive feedback regarding its cleanliness with many guests praising the hotel for its neat and tidy appearances. The rooms are frequently described as clean organized and comfortable with comments highlighting the pleasant showers and comfortable beds. Guests mentioned that the cleaning staff maintains the rooms daily, ensuring a clean environment throughout their stay.
However, some areas require improvement. Issues such as mold stains in the bathroom, grime in corners, dust under the beds and occasional hairs and odors left by previous occupants were noted. Despite these, the hotel overall maintains a clean and functional atmosphere, reflected in the numerous reviews that commend the spotless and tidy condition of the rooms and facilities.
For the most part, visitors' experiences with cleanliness at Ibis Utrecht align with the standards expected of the Ibis hotel chain, though addressing the minor issues raised could enhance the overall guest satisfaction.
Staff
At ibis Utrecht, the staff is frequently praised for their warm and attentive service. Visitors consistently highlight the friendly and helpful demeanor of the employees, ranging from the reception to the cleaning crew. The staff is described as exceptionally professional, courteous and dedicated, often going out of their way to assist guests. The friendly and welcoming atmosphere created by the staff contributes significantly to the overall positive experience at the hotel.
Despite a few mentions of less satisfactory encounters, the majority of reviews reflect a team that is super nice and responsive, ensuring guests feel valued and comfortable. The proactive and cooperative attitude of the staff is often highlighted, indicating a high level of customer service. The receptionist, bartenders and even cleaning staff receive commendations for their kindness and attentiveness. The consistent friendliness and helpfulness of the staff at ibis Utrecht make it a welcoming place to stay, leaving a lasting impression on its guests.
Wi-Fi
The Wi-Fi experience at ibis Utrecht seems to elicit mixed feelings. On the bright side, some guests found the Wi-Fi to be of good quality with satisfactory connectivity and improvement noted during their stay. There were mentions of reasonable Wi-Fi performance, though the security was a concern as it was unencrypted. However, a significant number of reviews point out issues with the Wi-Fi service, ranging from slow speeds to complete lack of connectivity. Many guests expressed frustration over the inability to connect to Wi-Fi, describing it as bad or non-functional. This inconsistency might prove inconvenient for those relying on strong, reliable internet access during their stay.
Parking
At ibis Utrecht, guests frequently praised the hotel's parking options. Visitors highlighted the availability of ample and affordable parking spaces, including both on-site and underground facilities. Many appreciated the secure, video-monitored parking, while some noted the convenience of parking right outside the hotel door. There are also positive remarks about cheap parking rates, typically around 5 euros per day.
For cyclists, the hotel offers good and free bicycle storage. However, a few guests mentioned difficulties with the narrow design of the parking lot and occasional confusion over parking fees. Despite these minor issues, many found the parking to be convenient and the overall experience satisfactory.
In addition to the on-site car park, the hotel also provides private parking and EV charging facilities. Some guests expressed a desire for mention of free parking availability online, but the general consensus reflects that parking at ibis Utrecht is both practical and cost-effective.
EV charging stations
ibis Utrecht offers convenient options for electric vehicle owners with its on-site EV charging facilities. Visitors appreciate the presence of multiple charging points, ensuring sufficient availability even during busy periods. Parking with integrated charging solutions adds to the convenience and the enclosed parking area enhances security for both the vehicle and the charging process. The overall feedback highlights the accessibility and utility of the provided EV charging stations, making ibis Utrecht a favorable choice for guests traveling with electric vehicles.
Family
ibis Utrecht offers a welcoming and friendly environment, making it an excellent choice for families with children. The hotel provides family accommodations and adjoining family rooms, although availability can be limited. Shared spaces are sufficient for small families and the minimalist decor of the family rooms adds a modern touch, even if storage space can be a bit lacking. The atmosphere is quiet and family-friendly, complemented by thoughtful staff who are particularly friendly towards children. Additionally, nearby family-friendly activities ensure that there's always something to engage kids.
For those traveling with pets, the hotel is also dog-friendly, allowing two dogs per room, which is a convenient feature for families bringing their furry friends along. The hotel’s restaurant and some family members' homes make it an ideal place to celebrate special occasions with loved ones. Ceiling decorations in the venue add to the celebratory ambiance, enhancing the overall experience for both parents and children. Overall, ibis Utrecht stands out as a wonderful family hotel that caters to the needs and enjoyment of all its guests.
3 Star
The ibis Utrecht is a standard three-star hotel that generally meets the expectations for its rating. Guests frequently highlight the good price-to-quality ratio and describe it as a modern and decent hotel consistent with the IBIS standard. Basic amenities and facilities are provided, offering functionality suitable for its classification.
Most reviews portray the hotel as delivering a reasonable and decent stay, aligning with what one would typically expect from a three-star accommodation. However, impressions are mixed with some guests finding the hotel impressive for its rating, while others anticipated more, feeling that the stars might be misplaced.
Located slightly out of the way, the hotel still manages to be worth the visit for many. Offering a good overall experience, it maintains the basic yet well-mannered service one would associate with an IBIS hotel. While some feel that it does not justify its cost entirely, many find it well worth the value, appreciating the simplicity and standard service typical of a three-star establishment in the area.
Business
ibis Utrecht is an ideal choice for business travelers, providing a range of facilities that cater effectively to professional needs. The hotel features a business center and meeting rooms, making it suitable for business meetings, courses and other activities. It is located conveniently close to business hubs, ensuring guests have easy access to various business locales.
The rooms are tailored for work efficiency, featuring comfortable work desks and reliable WiFi, which many guests found useful for their tasks. The practical and accurate facilities meet the needs of business travelers, offering good business quality and expense management. Daily operations are streamlined with services like fast and easy check-outs, ready rooms by check-in time and the availability of auto-checks, ensuring a smooth and efficient stay.
Additionally, the duty manager has received positive remarks for being helpful, which enhances the overall experience for those on a work trip. With its convenient location, efficient facilities and supportive staff, ibis Utrecht has proven to be perfect for business stays, whether for short stays or longer business travel.
Accessible
Ibis Utrecht has garnered positive feedback for its accessibility features, making it a favorable choice for guests with disabilities. The hotel ensures a hassle-free experience with wheelchair accessible paths, no steps required and designated handicap parking. Guests have commended the accessible bathrooms and the rooms, designed to be easily navigable with wheelchairs. The presence of wide hallways and elevators further enhances the ease of mobility throughout the establishment.
The hotel’s strategic location offers convenience with nearby road and transport connections, including tram and bus stops. Its proximity to the highway makes it easily reachable, ensuring good accessibility for travelers arriving by car. The on-site parking facilities, which include underground options for both cars and motorcycles, add to the overall convenience.
Despite having a small entrance, the overall accessibility of the hotel is well-appreciated. Though family rooms are not available, the hotel's facilities and easy check-in and checkout process contribute to a positive stay. The neighborhood’s accessible layout further adds to the seamless experience at Ibis Utrecht.
Dog Friendly
The Ibis Utrecht is a commendable option for pet owners seeking a comfortable stay. The hotel provides a pet-friendly environment and welcomes pets with open arms. Guests appreciate the pet accommodations available and highlight the hotel's acceptance of pets, making it an overall good choice for those traveling with their furry companions. Pet owners will find good facilities and services tailored to their needs and the nearby dog parks add an extra convenience for daily walks.
However, there is a €15 charge per pet, which some guests noted and there are no special services provided for dogs, such as bowls. Additionally, occasional disturbances from barking dogs can occur. Despite these minor drawbacks, the Ibis Utrecht stands out as a favorable option for those traveling with pets, offering a warm and accommodating experience.
No, ibis Utrecht doesn't have any pool.
No, a spa isn't available at ibis Utrecht.
Yes, ibis Utrecht welcomes dogs.
Yes, parking facilities are available at ibis Utrecht.