5-Star HotelSummary of reviews related to the '5 Star' categoryThe Sheraton Astana Hotel is a brand new, exceptional five-star hotel that offers international-level facilities and services. It has a great location and the staff are friendly and attentive. The rooms are superb, clean and the housekeeping service is timely and meticulous. The hotel has two excellent restaurants and a spa that is worth visiting. The view from the rooms is beautiful and the shampoo and conditioner provided are perfect for all hair types. The hotel truly lives up to its name and is the best Sheraton hotel some guests have ever stayed at. Overall, it is a great hotel, better than any other five-star hotel in the city. However, some guests feel that the hotel can still improve in certain areas to reach the full potential of a five-star hotel.
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