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Summary of reviewsArtesanos 11 by Rotamundos is a highly regarded establishment that consistently receives accolades for its prime location, comfortable accommodations, impeccable cleanliness, and outstanding service. Situated just a short stroll from the bustling center of Tepoz, the hotel offers guests easy access to the area's key attractions, vibrant streets, and a variety of dining and shopping options, all while providing a serene retreat from the city's energy. The central location, coupled with available private parking, makes exploration convenient and stress-free.
Guest rooms are noted for their spaciousness, spotless condition, and functional design, ensuring a comfortable and uncluttered stay. While the beds are generally appreciated for their quality, some may find them a bit firm, and the rooms could benefit from more effective curtains to block out sunlight. Despite these minor points, the serene atmosphere and attention to detail contribute to a restful environment.
Cleanliness is a standout feature at Artesanos 11, with both rooms and common areas maintained to high standards. The hotel exudes a sense of freshness and comfort, enhanced by the warm and friendly service that creates a welcoming, family-like environment. Though there are infrequent mentions of a residual smoke smell and slightly cooler shower temperatures, the overall cleanliness and atmosphere are well-received.
The hotel's staff are often praised for their exceptional hospitality, with particular mentions of individuals like Mr. Toño and Mr. Alberto for their outstanding service and warmth. The attentive and kind staff significantly enhance guests' experiences, establishing a peaceful and inviting atmosphere. The appeal of the beautifully maintained garden adds to the charm of this establishment, ensuring guests feel at home. Despite a rare mention of rudeness, the overarching sentiment is one of kindness and attentiveness, making Artesanos 11 by Rotamundos a delightful choice for travelers seeking comfort and genuine care.
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