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Summary of reviewsOrgánico Hotel Boutique in Tepoztlán is a highly recommended retreat for those seeking a serene escape into nature, offering spectacular views of the Tepozteco mountains. The hotel’s location is often celebrated for its tranquil environment, providing easy access to Tepoztlán's vibrant town center. Guests appreciate the harmonious blend of natural beauty and comfort, further enhanced by the friendly and attentive staff who contribute significantly to a positive atmosphere.
The culinary experience, while praised for its delicious dishes, has room for improvement, particularly regarding consistency and menu availability for meals. Breakfast offerings receive mixed reviews, with some enjoying the fresh elements, though others find the selection lacking, especially for the price. Dinner receives more consistent acclaim for flavor, yet service and communication issues have been noted.
Rooms offer a mixed experience, with some guests enjoying pleasant features such as terraces and balconies, though there are concerns over comfort and cleanliness, including issues with pests and outdated amenities. Cleanliness across the hotel receives commendations, although there are recurring comments about the pool's maintenance and the Wi-Fi's reliability. The unheated pool presents a challenge, with guests reporting cold water temperatures even in warmer months.
Families will find the hotel accommodating, appreciating its family-friendly nature and peaceful ambiance. Beds are a notable highlight, with many guest reviews praising their comfort and quality. However, the luxury vibes are somewhat tempered by the need for modern updates and clarity in pricing relative to other options in the area.
Overall, Orgánico Hotel Boutique Tepoztlán stands as a charming destination, ideal for families and those looking to disconnect, though certain areas such as room amenities, dining, pool maintenance, and Wi-Fi service could benefit from enhancements to meet higher boutique hotel standards. Show more
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Categories
Hotel for Honeymoon
This 5-star hotel offers spa facilities and a year-round outdoor swimming pool. It features a lush garden and a terrace. The hotel provides a luxurious and relaxing environment.
Family Friendly Hotel
This hotel is pet-friendly, making it a good option for families who travel with pets. It offers amenities to make pets feel at home.
Romantic Hotel
Listed as a boutique hotel with a swimming pool, offering a pleasant environment for a relaxing couples' retreat. Its focus on a natural setting, also known as Organico Hotel Boutique Tepoztlan, adds to its charm.
Business Hotel
This hotel provides comfortable accommodations and essential amenities. It is suitable for business travelers seeking convenience.
Accessible Hotel
This hotel offers comprehensive accessibility features including entire units located on the ground floor, full wheelchair accessibility, facilities for disabled guests, higher level toilets, lower bathroom sinks, and toilets with grab rails.
Hotel for Yoga
Situated in Tepoztlán, this property provides a tranquil setting that supports a calm and restorative experience, suitable for guests seeking a peaceful retreat.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe SuiteThis suite's standout feature is the pool with a view. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also offers a private entrance and a flat-screen TV with satellite channels. The unit has 1 bed.
SuiteThis suite's standout feature is the pool with a view. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also offers a private entrance and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
Location
Nestled on the outskirts of Tepoztlán, Orgánico Hotel Boutique offers a serene escape with some of the most breathtaking views of the Tepozteco mountains. The location is consistently praised as excellent, providing guests with a tranquil, noise-free environment ideal for relaxation. Visitors can enjoy a harmonious blend of nature and comfort, with facilities designed to complement the stunning natural surroundings. The picturesque setting delivers easy access to the town center, allowing guests to explore Tepoztlán effortlessly. Despite some feedback regarding the price-quality ratio, the hotel stands out for its beautifully situated complex, combining impressive scenery and commendable service from the staff. Perfectly positioned for those who value both convenience and the luxury of nature's beauty, Orgánico Hotel Boutique in Tepoztlán proves to be a restful retreat with its advantageous location and awe-inspiring vistas.
Breakfast
At Orgánico Hotel Boutique Tepotzlán, the breakfast experience garners mixed impressions from guests. While some found the breakfast dishes delicious and well-presented, others felt it fell short, particularly for the price paid. The included continental breakfast is mostly described as basic, offering a simple selection of coffee, fruit, and a slice of toast, which many guests felt was limited and sometimes delayed. Despite its simplicity, some guests appreciated the fresh and tasty elements of the meal. For those seeking a more substantial breakfast, additional items like eggs or juice come at an extra cost. Overall, while the setting provides a great view away from the noise of the center, the breakfast offerings seem to have room for improvement to meet guest expectations fully.
Dinner
At Orgánico Hotel Boutique in Tepoztlán, guests have consistently praised the quality and taste of their meals, frequently describing the food as delicious and exceptionally tasty. Despite these positive comments, there have been concerns regarding the consistency of the restaurant service and menu availability during dinner, with some guests experiencing issues like missing dishes from the advertised menu. While the culinary experience itself is highly appreciated for its exquisite flavors, the service and communication about the dining schedule may need improvement to enhance the overall dining experience.
Rooms
Orgánico Hotel Boutique in Tepoztlán receives mixed feedback regarding its rooms, with numerous aspects leaving guests wanting more. Many reviews highlight the rooms as small, lacking in space for comfort, and deficient in basic amenities like air conditioning, a minibar, or even adequate lighting. Some guests mention concerns over cleanliness and neglect, as well as encounters with pests like cockroaches and spiders.
Despite these issues, there are some positives noted by guests. The common areas are often described as pretty and inviting, and some rooms benefit from pleasant features, like a nice terrace or a balcony with a mini garden. However, many feel the rooms are not reflective of the price paid, as they seem outdated with deteriorating facilities.
Efforts appear to have been made to enhance some rooms with spaciousness and fruit trees, but overall, more attention to detail and improved amenities could elevate the guest experience at this boutique hotel.
Beds
At Orgánico Hotel Boutique in Tepoztlán, guests have shared mixed experiences regarding the beds. Many have found the mattresses to be of great quality, praising the comfort of both the beds and pillows. Several reviews highlight the beds as being very comfortable, with some even describing them as super comfortable, contributing to a restful stay. The bedding and towels have also received positive remarks, adding to the overall comfort. However, there are some concerns about the bed size being too small and occasional issues with insects, which might detract from the experience for some guests. Despite these concerns, the overarching sentiment leans toward a positive sleeping experience, with comfort being a significant highlight for many visitors.
Cleanliness
Orgánico Hotel Boutique Tepoztlán receives mixed feedback regarding its cleanliness and facilities. On a positive note, guests frequently commend the establishment for its overall cleanliness and well-maintained environment. The hotel is described as being very clean, with beautiful, super-clean facilities that invite relaxation and reflection away from the hustle and bustle of daily life. Guests appreciate the friendly service, which adds an exceptional touch to their experience.
However, several reviews highlight notable areas for improvement, particularly related to the swimming pool, which has been repeatedly described as cold and lacking in cleanliness and maintenance. Some guests also noted issues with spiders and cobwebs in the rooms, finding the facilities to be old and somewhat neglected. In addition, there have been remarks about a few isolated incidents where rooms were not clean upon arrival, and discrepancies in breakfast offerings. Despite these concerns, many guests continue to enjoy the pleasant atmosphere and stunning views the property offers.
Staff
Orgánico Hotel Boutique in Tepoztlán consistently garners praise for its staff, who are highlighted for their friendliness and attentiveness. Guests frequently describe the staff as welcoming and kind, contributing significantly to the overall positive atmosphere of the hotel. The restaurant staff, in particular, receive accolades for their attentive service, ensuring guests feel appreciated and cared for throughout their dining experience. The attention to detail and sincere treatment by the staff are notable aspects, enhancing the overall guest experience. While there are occasional mentions of less enthusiastic service and a few isolated incidents, such feedback seems to be the exception rather than the norm. Overall, the staff's commitment to providing excellent service is a key feature that enhances the charm of Orgánico Hotel Boutique, making it a memorable place to stay in Tepoztlán.
Wi-Fi
Orgánico Hotel Boutique in Tepoztlán offers a charming retreat for guests seeking tranquility and natural beauty. However, when it comes to internet connectivity, the hotel faces a few challenges that future visitors might want to consider. The Wi-Fi network is reported to be inconsistent, with some guests experiencing difficulties in accessing a reliable signal, particularly in their rooms. It seems that the Wi-Fi is mostly available only in the lobby area, and even there, the connection quality can be underwhelming. Guests have mentioned issues like weak signals and periods without internet service altogether. Those needing a stable internet connection for work or personal use should be aware that the hotel's Wi-Fi may not meet their expectations.
Pool
Guests of Orgánico Hotel Boutique Tepoztlán have had mixed experiences with the hotel's pool facilities. The pool itself is described as large and pleasant, with an inviting atmosphere that tempts visitors to take a dip, especially during the hotter months. The surrounding views and the overall ambiance of the pool area seem to enhance guests' stays.
However, several concerns repeatedly emerge. The pool is not heated, which results in very cold water that can deter guests from enjoying a swim. Even in the summer, the water temperature is noted to be uncomfortable for many visitors. Additionally, maintenance issues are evident, with reports of the pool being dirty and in need of cleaning, along with some indications of broken elements, such as loungers and cushions that are not in the best condition. The layout and facilities around the pool could also be improved, as guests noted a lack of comfortable lounging options.
While the positive aspects of the space can't be overlooked, the consensus reflects a need for greater attention to cleanliness and maintenance, as well as improvements in heating options to enhance the overall pool experience.
Family
Orgánico Hotel Boutique Tepoztlán offers an excellent choice for families seeking tranquility and quality time together. The hotel is family-oriented, making it suitable for guests of all ages, including children. Its location is superb, providing easy access to the center of Tepoztlán for exploration and convenience. The peaceful ambience and beautiful facilities ensure a relaxing stay, ideal for unwinding in the stunning surroundings. Guests appreciate the attention to detail and the friendliness of the staff, which enhances the experience significantly. Orgánico Hotel Boutique is highly recommended for those looking to relax, whether they are visiting for local events or simply enjoying a family getaway.
Luxury
Orgánico Hotel Boutique TEPOZTLÁN offers a luxurious level of service in a unique setting that guests appreciate. While the hotel has undergone some updates to enhance its appearance, certain aspects such as the bathroom amenities and room space fall short of the expected boutique hotel standards. The pool area also has room for improvement. Despite the charm of the location, some guests feel the hotel is priced on the higher side, especially when comparing options within Tepoz. Overall, while the experience offers distinctiveness, it may not fully align with the high-end boutique hotel expectations.
Yes, Orgánico Hotel Boutique TEPOZTLÁN has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Orgánico Hotel Boutique TEPOZTLÁN.
No, Orgánico Hotel Boutique TEPOZTLÁN doesn't allow dogs.
Yes, parking facilities are available at Orgánico Hotel Boutique TEPOZTLÁN.
No, Orgánico Hotel Boutique TEPOZTLÁN doesn't have a gym.