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Summary of reviewsPosada Temazcal Santo Domingo is highly regarded for its excellent location, offering guests easy access to the vibrant center of Tepoztlán while providing a peaceful and quiet environment for relaxation. The posada is strategically positioned close to attractions, enhancing the experience with clean, spacious accommodations and friendly, attentive service. Visitors appreciate the convenience of having parking, beauty salon, and spa services available, enriching their stay with comfort and indulgence.
The hotel’s breakfast receives high praise for its tastiness and the attentive service from staff, particularly Mary and John. Guests find the breakfast to be abundant and satisfying, despite minor suggestions for menu variety and freshness, making it a pleasant start to their day.
Rooms at the posada offer comfort and spectacular views, and cleanliness is consistently commended, contributing to a positive experience for many guests. However, improvements in furniture maintenance, mattress comfort, and bathroom fixtures could enhance the overall experience. Street-facing rooms may experience some noise, and while air conditioning is absent, fans are available.
Cleanliness is a standout feature, with guests noting the well-maintained facilities from rooms to bathrooms, supported by clean sheets and available hot water. The cozy, quiet atmosphere combined with friendly and personalized service further enriches the stay. Some guests feel the price doesn't fully match expectations compared to photos, suggesting room for improvement in certain aspects.
The staff at Posada Temazcal Santo Domingo excel in hospitality, consistently described as attentive, friendly, and kind. The warm, welcoming ambiance created by hosts, particularly Doña Mary and John, leaves guests feeling valued and sometimes like part of the family. The reception is praised for its skilled handling of guests' needs, enhancing the overall experience with top-notch service. Overall, the combination of a prime location, clean facilities, and exceptional service makes Posada Temazcal Santo Domingo a memorable choice for visitors seeking relaxation and hospitality in Tepoztlán.
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