Bumi Surabaya City Resort
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Summary of reviewsBumi Surabaya City Resort stands out as a premier destination for travelers, thanks to its central location in the heart of Surabaya. The hotel's positioning near cafes, restaurants and shopping complexes like Tunjungan Plaza makes it a highly convenient choice for both leisure and business visitors. Despite being nestled in a bustling city, the resort offers a tranquil escape with its beautiful secluded garden.
Guests consistently rave about the breakfast experience, highlighting an extensive selection of both Western and Indonesian dishes. The buffet is often praised as one of the best with the option to dine in an alfresco garden setting enhancing the ambiance. Similarly, dinner at the resort offers a delightful culinary journey with a wide variety of high-quality options, although some mention a need for more vegetarian choices.
The rooms at Bumi Surabaya City Resort are frequently noted for their spaciousness and comfort, featuring large beds and stunning city views. While some guests point out that the decor is a bit dated, the overall comfort and cleanliness are generally well-received. The hotel also excels in amenities, offering a pristine pool area surrounded by lush greenery, a jacuzzi and a hot tub, making the pool a standout feature.
Cleanliness receives mixed reviews; while some guests praise the super clean environment and well-maintained facilities, others believe that the cleaning standards do not entirely meet the five-star expectations, noting issues like dusty rooms and dirty carpets.
The staff at Bumi Surabaya City Resort are often commended for their friendliness, helpfulness and professionalism, ensuring a warm and hospitable atmosphere. Despite occasional language barriers, the staff's dedication to service consistently enhances the guest experience.
WiFi service is generally reliable, though some guests experience connectivity issues. The large, comfortable beds are another highlight, although a few guests report issues with bed comfort and cleanliness.
Overall, Bumi Surabaya City Resort offers an opulent and tranquil retreat with excellent facilities, luxurious accommodations and professional service, making it a top choice for those visiting Surabaya.
Categories
Guests consistently rave about the breakfast experience, highlighting an extensive selection of both Western and Indonesian dishes. The buffet is often praised as one of the best with the option to dine in an alfresco garden setting enhancing the ambiance. Similarly, dinner at the resort offers a delightful culinary journey with a wide variety of high-quality options, although some mention a need for more vegetarian choices.
The rooms at Bumi Surabaya City Resort are frequently noted for their spaciousness and comfort, featuring large beds and stunning city views. While some guests point out that the decor is a bit dated, the overall comfort and cleanliness are generally well-received. The hotel also excels in amenities, offering a pristine pool area surrounded by lush greenery, a jacuzzi and a hot tub, making the pool a standout feature.
Cleanliness receives mixed reviews; while some guests praise the super clean environment and well-maintained facilities, others believe that the cleaning standards do not entirely meet the five-star expectations, noting issues like dusty rooms and dirty carpets.
The staff at Bumi Surabaya City Resort are often commended for their friendliness, helpfulness and professionalism, ensuring a warm and hospitable atmosphere. Despite occasional language barriers, the staff's dedication to service consistently enhances the guest experience.
WiFi service is generally reliable, though some guests experience connectivity issues. The large, comfortable beds are another highlight, although a few guests report issues with bed comfort and cleanliness.
Overall, Bumi Surabaya City Resort offers an opulent and tranquil retreat with excellent facilities, luxurious accommodations and professional service, making it a top choice for those visiting Surabaya.
Luxury Hotel
Bumi Surabaya City Resort provides a tranquil oasis in the heart of the city with its lush gardens and resort-like atmosphere. The hotel features spacious rooms, excellent dining options, and a range of recreational facilities, including a large pool and a fitness center. The service is attentive and personalized.
Hotel Taking Steps Towards Sustainability
Described as an eco-friendly retreat in central Surabaya, the resort features lush gardens. These green spaces contribute to a more sustainable environment within the city.
Hotel near Nightlife Spots
Bumi Surabaya City Resort features Cloud Lounge & Dining, a rooftop bar on Jalan Jenderal Basuki Rachmat. The hotel is also near several nightclubs and bars in the Basuki Rahmat area.
Hotel with Swimming Pool
This resort is known for its invigorating swimming pool experience and is a popular choice for guests. The pool facilities are well-maintained and offer a relaxing environment.
Heated Pool Pool Lap Lanes Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Hotel with Free Wi-Fi
This resort offers free Wi-Fi. It provides a relaxing atmosphere and is suitable for travelers seeking both connectivity and leisure.
Accessible Hotel
Bumi Surabaya City Resort is listed as having facilities for disabled guests.
5-Star Hotel
Located in the heart of the city, Bumi Surabaya City Resort offers an elegant and luxurious stay with bilingual staff. It is near shopping centers and tourist spots, making it ideal for families and business trips. The resort has a large pool and nice garden.
Hotel with Outdoor Pool
This resort-style hotel boasts a large, well-maintained outdoor pool surrounded by lush greenery. The extensive pool area includes separate sections for adults and children, making it perfect for families and leisure travelers.
Hotel with Pool Lap Lanes
Bumi Surabaya City Resort is known to have a pool suitable for lap swimming. It provides a refreshing escape within the city, complemented by its resort-like atmosphere and convenient location.
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Surabaya, Bumi Surabaya City Resort boasts an enviable central location, making it a prime choice for travelers seeking convenience and accessibility. Surrounded by cafes, restaurants and good shops right in the lobby, guests can relish the vibrant city life just steps from their rooms. The strategic positioning of this hotel places guests within walking distance of the Tunjungan Plaza, one of Surabaya's largest shopping complexes, as well as other major malls and essential services.
The hotel's prime location provides easy access to anywhere in the city, from the main train station to popular malls. The setting is not only practical but charmingly beautiful, featuring a wonderful secluded garden in the midst of the bustling city.
Whether visiting for work or leisure, the quiet, centrally located hotel offers a tranquil retreat with spacious rooms and stunning city views. The combination of excellent amenities, professional staff and a welcoming atmosphere ensures a pleasant stay in Surabaya's vibrant city center.
The breakfast experience at Bumi Surabaya City Resort consistently impresses guests with its extensive and varied selection. Many reviews highlight the vast array of choices spanning both western and Indonesian cuisine with an impressive variety of freshly prepared dishes. Diners are particularly taken by the hearty and spectacular breakfast buffets, often described as delicious, fantastic and even the best they have ever had.
The option to dine in a beautiful alfresco garden setting adds an extra layer of enjoyment with the outdoor environment frequently praised for its pleasant and refreshing atmosphere. Service is also commended with personal attention being a notable highlight, making it enjoyable for families and children.
While the breakfast spread generally garners high praise for its range and quality, some guests note a few areas for improvement, such as the minimal vegetarian options and occasional lack of variety over multiple days. Nevertheless, the overall sentiment is overwhelmingly positive, making the breakfast not just a meal but a memorable part of the stay at Bumi Surabaya City Resort.
Bumi Surabaya City Resort offers an impressive dining experience, particularly noted for its varied and delicious dinner options. Guests frequently highlight the grand evening buffet, praising the wide selection and excellent quality of food. Traditional buffets, local delicacies and various international options are available, making dining at the hotel a delightful culinary journey. The restaurant is a notable recommendation for its mixture of concepts, providing a diverse eating environment with great meal choices, including a unique hot stone dish that offers fantastic value.
Despite the occasional communication challenges due to language barriers, the staff's dedication to providing excellent service does not go unnoticed. Many guests commend specific staff members, like Koko, who enhance the dining experience by guiding them through Indonesian cuisine.
However, not all feedback is glowing. Some guests find the dinner menu somewhat overpriced and wish for more vegetarian options. There are mixed feelings about the buffet's consistency with a few guests describing it as underwhelming at times. Yet, the prevailing sentiment is that the dining facilities generally deliver tasty, high-quality meals that are worth experiencing.
Overall, the excellent food, variety of dining settings and the effort of the staff make the dining experience at Bumi Surabaya City Resort a highlight for many visitors.
At Bumi Surabaya City Resort, guests consistently highlight the spaciousness of the rooms, emphasizing their comfort and cleanliness. Many reviewers appreciate the large, comfortable beds and the generous room sizes, which make the accommodations ideal for families and those seeking ample space. The rooms often provide impressive views of the city, contributing to a pleasant stay.
The rooms are described as well-decorated and cozy, creating a calm and comfortable atmosphere. Cleanliness is generally praised, although a few note that better attention to detail in cleaning and maintenance could enhance the experience. Some guests mention that the facilities and decor are slightly dated, suggesting that a renovation or refreshment of the amenities could be beneficial.
Despite these minor issues, the overall sentiment is positive with many guests enjoying the comfort and tranquility offered by the spacious and well-equipped rooms. The blend of size, cleanliness and comfort seems to leave a strong impression on visitors, making Bumi Surabaya City Resort a notable choice for travelers seeking a relaxing stay in Surabaya.
At the Bumi Surabaya City Resort, guests frequently praise the size and comfort of the beds. Many reviews highlight the beds as large, spacious and especially comfortable, enhancing the overall sleep experience. Words like amazing, super comfortable and very comfortable are recurrent in guests' feedback. The pillows also receive commendations for their comfort.
However, there are occasional mentions of certain beds feeling old or being too soft, leading to discomfort for some individuals. Instances of stained bed sheets and torn pillows have also been pointed out, along with some beds moving excessively when turning. Despite these occasional drawbacks, the general sentiment suggests that the beds at Bumi Surabaya City Resort contribute significantly to a restful stay.
Bumi Surabaya City Resort offers a mixture of feedback when it comes to cleanliness. On the positive side, several guests have acknowledged that the rooms are clean with nice city views and the hotel environment is very good with a spacious area. Some have praised the hotel as clean, very clean and super clean with tidy common areas and a clean swimming pool. However, there are recurring mentions that the overall cleanliness does not fully meet the expected five-star standard. Numerous reviews highlight issues such as dirty carpets, dusty rooms, stained bedding and bathrooms that could be cleaner. Specific concerns include smelly carpets, ants in rooms and dated facilities that need renovation. Although the hotel facilities themselves are considered five-star, many guests feel the cleaning standards fall short of this rating. Despite the mixed reviews, the hotel’s convenient location and generally clean environment tend to stand out positively.
Bumi Surabaya City Resort boasts an exceptional team of staff who are frequently praised for their friendliness, helpfulness and professionalism. Guests consistently note the warm hospitality and the staff's strong command of English, contributing to a seamless and pleasant experience. Whether at the front desk or in the restaurant, the staff are attentive, polite and always willing to assist. The superb service is complemented by a plethora of facilities, including fresh and delicious meals, making for an all-around delightful stay. The atmosphere is welcoming and every guest is sure to feel well-cared for by the extraordinary and service-oriented personnel.
Bumi Surabaya City Resort offers a fantastic environment with excellent facilities, making it a great choice for travelers. Guests frequently highlight the good WiFi speed and excellent internet service available throughout the hotel. However, experiences with the WiFi can be inconsistent, as some guests have noted poor connections and the need to frequently resign in. Despite these occasional issues, many find the WiFi to be reliable and satisfactory for their needs.
Bumi Surabaya City Resort boasts an impressive pool area that has garnered consistently positive feedback from guests. The pool is frequently described as large, spacious and perfect for lap swimming, ensuring it caters to both leisure and fitness needs. Guests have praised its cleanliness and the warm water, making it an inviting spot to unwind. Surrounded by lush greenery, the terrace pool area offers a serene and relaxing environment.
The resort also features a jacuzzi and a hot tub, both of which have been highlighted for enhancing the overall pool experience. The pool area, which includes a lightly heated swimming pool, is well-maintained and beautifully integrated into the resort’s garden setting.
Despite the overwhelmingly positive feedback, a couple of minor drawbacks were noted, such as the lack of umbrellas and restrictive pool hours. However, these do not seem to detract significantly from the overall enjoyment of the pool, which remains a standout feature of Bumi Surabaya City Resort.
Bumi Surabaya City Resort offers an opulent and tranquil escape in the heart of Surabaya. The resort's magnificent facilities, including a large swimming pool and a sprawling garden, create an oasis of peace amidst the bustling city. Guests are consistently impressed by the luxurious feel of the establishment, likened to prestigious names like Marriott. With its breathtaking exterior and a diverse array of beautiful plants, the hotel's aesthetic exudes elegance and sophistication.
The rooms offer beautiful views, enhancing the overall luxurious experience. Despite the building's age, it maintains an impeccable sense of cleanliness, contributing to its high-end charm. Reviews highlight the superb and affordable luxury, paired with exceptional service from attentive staff, making stays memorable.
Bumi Surabaya City Resort truly represents the pinnacle of comfort and style, living up to its 5-star status as a top-notch, super deluxe hotel.
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Location
The hotel's prime location provides easy access to anywhere in the city, from the main train station to popular malls. The setting is not only practical but charmingly beautiful, featuring a wonderful secluded garden in the midst of the bustling city.
Whether visiting for work or leisure, the quiet, centrally located hotel offers a tranquil retreat with spacious rooms and stunning city views. The combination of excellent amenities, professional staff and a welcoming atmosphere ensures a pleasant stay in Surabaya's vibrant city center.
Breakfast
The option to dine in a beautiful alfresco garden setting adds an extra layer of enjoyment with the outdoor environment frequently praised for its pleasant and refreshing atmosphere. Service is also commended with personal attention being a notable highlight, making it enjoyable for families and children.
While the breakfast spread generally garners high praise for its range and quality, some guests note a few areas for improvement, such as the minimal vegetarian options and occasional lack of variety over multiple days. Nevertheless, the overall sentiment is overwhelmingly positive, making the breakfast not just a meal but a memorable part of the stay at Bumi Surabaya City Resort.
Dinner
Despite the occasional communication challenges due to language barriers, the staff's dedication to providing excellent service does not go unnoticed. Many guests commend specific staff members, like Koko, who enhance the dining experience by guiding them through Indonesian cuisine.
However, not all feedback is glowing. Some guests find the dinner menu somewhat overpriced and wish for more vegetarian options. There are mixed feelings about the buffet's consistency with a few guests describing it as underwhelming at times. Yet, the prevailing sentiment is that the dining facilities generally deliver tasty, high-quality meals that are worth experiencing.
Overall, the excellent food, variety of dining settings and the effort of the staff make the dining experience at Bumi Surabaya City Resort a highlight for many visitors.
Rooms
The rooms are described as well-decorated and cozy, creating a calm and comfortable atmosphere. Cleanliness is generally praised, although a few note that better attention to detail in cleaning and maintenance could enhance the experience. Some guests mention that the facilities and decor are slightly dated, suggesting that a renovation or refreshment of the amenities could be beneficial.
Despite these minor issues, the overall sentiment is positive with many guests enjoying the comfort and tranquility offered by the spacious and well-equipped rooms. The blend of size, cleanliness and comfort seems to leave a strong impression on visitors, making Bumi Surabaya City Resort a notable choice for travelers seeking a relaxing stay in Surabaya.
Beds
However, there are occasional mentions of certain beds feeling old or being too soft, leading to discomfort for some individuals. Instances of stained bed sheets and torn pillows have also been pointed out, along with some beds moving excessively when turning. Despite these occasional drawbacks, the general sentiment suggests that the beds at Bumi Surabaya City Resort contribute significantly to a restful stay.
Cleanliness
Staff
Wi-Fi
Pool
The resort also features a jacuzzi and a hot tub, both of which have been highlighted for enhancing the overall pool experience. The pool area, which includes a lightly heated swimming pool, is well-maintained and beautifully integrated into the resort’s garden setting.
Despite the overwhelmingly positive feedback, a couple of minor drawbacks were noted, such as the lack of umbrellas and restrictive pool hours. However, these do not seem to detract significantly from the overall enjoyment of the pool, which remains a standout feature of Bumi Surabaya City Resort.
Luxury
The rooms offer beautiful views, enhancing the overall luxurious experience. Despite the building's age, it maintains an impeccable sense of cleanliness, contributing to its high-end charm. Reviews highlight the superb and affordable luxury, paired with exceptional service from attentive staff, making stays memorable.
Bumi Surabaya City Resort truly represents the pinnacle of comfort and style, living up to its 5-star status as a top-notch, super deluxe hotel.
Yes, Bumi Surabaya City Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Bumi Surabaya City Resort.
No, Bumi Surabaya City Resort doesn't allow dogs.
No, parking facilities aren't available at Bumi Surabaya City Resort.
No, Bumi Surabaya City Resort doesn't have a gym.
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