ITC Grand Bharat, a Luxury Collection Retreat in Gurgaon, New Delhi Capital Region, consistently impresses guests with its outstanding offerings and services. The breakfast experience is marked by a wide array of flavorful and delectable options, including standout dishes like benedict and banana brioche. While vegetarian selections could be more extensive, the breakfast still remains a highlight for many, enhanced by the property's expansive setting and inviting ambiance.
Dinner at ITC Grand Bharat is often highlighted for its exceptional culinary experience. The delicious food and remarkable service create memorable dining moments, further elevated by Chef Dipankar’s commendable talents. While guests occasionally mention the need for more variety, the overall dining experience frequently leaves a lasting positive impression.
The rooms are another standout feature of ITC Grand Bharat, offering luxurious accommodations with beautifully decorated interiors that combine modern style with opulent comfort. Spacious and well-kept, especially the pool access suites, these rooms significantly contribute to the enchanting experience at this remarkable property.
The staff at ITC Grand Bharat plays a crucial role in establishing a welcoming and hospitable atmosphere. They are often praised for their politeness, helpfulness, and efficiency in ensuring a pleasant stay for guests. Notable members like Sahil and Chef Dipankar receive specific accolades for their exceptional service. Despite occasional dissatisfaction, the staff is generally commended for their earnest efforts and super-friendly demeanor, embodying the spirit expected from a luxury retreat.
Overall, ITC Grand Bharat is celebrated for its blend of delicious culinary offerings, luxurious accommodations, and commendable service, making it a favored destination for visitors seeking a memorable and indulgent experience.
The DoubleTree by Hilton Gurgaon New Delhi NCR receives favorable reviews for its excellent location, exceptional breakfast offerings and attentive staff. Situated centrally, the hotel is conveniently accessible, especially due to its proximity to the Rapid metro station and the CBD of Gurgaon. Guests appreciated the seamless city exploration facilitated by this strategic position and noted the availability of a good breakfast buffet and external food options.
The breakfast service at the hotel is highly praised with many guests describing it as among the best in India. The wide variety of delicious options, including well-liked items like omelettes, filter coffee and croissants, left a positive impression. The courteous and helpful breakfast staff further enhanced guests' experiences, despite occasional minor criticisms regarding table arrangements.
Dinner at the hotel garnered mixed feedback. While some diners enjoyed dishes like Chicken Biryani and praised the quality and friendly service, others felt the food was average with complaints about the limited main course options, excessive oil, salt and spice. Cost was also a common concern, suggesting room for improvement in menu diversity and overall quality.
The guest rooms received positive remarks for their cleanliness, spaciousness and good views, creating a comfortable environment for guests. Room service was prompt and business travelers appreciated the conducive workspace. However, some guests mentioned that the rooms felt dated and in need of refurbishment, citing issues like smelly carpets, dampness and outdated decor. Bathrooms specifically required better maintenance.
Cleanliness is a strong point for this hotel with many guests commending the hygiene standards and the efforts of the housekeeping staff. Occasional issues like the need for repeated cleaning requests, mould in bathrooms and dirty linens were noted, but did not overshadow the general positive sentiment. The hotel is described as well-maintained overall with a focus on safety and guest comfort.
The staff at DoubleTree by Hilton Gurgaon New Delhi NCR are often singled out for their exceptional service. Guests repeatedly praised team members like Shivani and Narayan for their dedication and hospitality, which made their stays memorable. The overall team is described as courteous, friendly and extremely helpful, enhancing the hotel's appeal. Although there were a few less favorable encounters, the general consensus underscores excellent service and hospitality.
Lastly, the comfortable beds and soft duvets significantly contributed to a pleasant stay with particular commendation for the cleanliness of the bed linens. Some issues like standard bedspreads and sensitive mattresses were mentioned, along with a few instances of stained linen, indicating areas for minor improvements. Overall, the comfort of the beds and the exceptional service stood out as major positives.
In summary, DoubleTree by Hilton Gurgaon New Delhi NCR excels in location, breakfast offerings, cleanliness and staff service with opportunities for improvement in room decor, dinner quality and some maintenance aspects.
The Hyatt Regency Gurgaon has garnered predominantly positive reviews for various aspects of its offerings. Guests have particularly highlighted the spacious and clean rooms, praising their comfort, size and thoughtful design. Many have found the hotel to be a luxurious retreat with modern amenities, contributing to an overall opulent experience.
The dining options have received accolades, especially the buffet dinners, which are noted for their extensive choices and sumptuous offerings. Chefs Subajit and Mayuri, along with their innovative North Indian cuisine, have been singled out for praise, enhancing the culinary experience. Breakfast, while appreciated by many for its variety and quality, could benefit from improvements in service efficiency and organization.
The staff's performance has been largely positive with several employees receiving commendations for their friendliness and helpfulness. Names like Yashpreet, Rama, Mr. Gopi and Mr. Parameshwar were frequently mentioned for their exceptional service, contributing to a welcoming atmosphere. However, some inconsistencies in service and professionalism were noted, particularly in the dining and housekeeping areas.
Despite the generally positive feedback on cleanliness, certain areas like carpets, common areas and the pool's cleanliness have room for improvement. The hotel's location is a mixed bag; while offering tranquil and scenic views from higher floors, some guests found it inconvenient due to its distance from the city center and poor approach roads.
The Wi-Fi service is an area needing significant enhancement, as many guests reported unreliable and slow internet connectivity. Moreover, comments on beds have been mixed with some guests finding them comfortable and others noting issues with bed size and linen quality.
Overall, the Hyatt Regency Gurgaon offers a luxurious and comfortable stay with spacious rooms, excellent dining options and attentive staff, though there are areas such as service consistency and cleanliness that could benefit from further attention.
The Palms Town & Country Club - Resort, situated in the heart of Gurgaon, provides a uniquely relaxing and luxurious experience for guests amidst lush greenery, palm trees and bubbling fountains that evoke the Mediterranean's magical charm. Offering a variety of stylish club rooms and suites, guests can enjoy a comfortable stay with breakfast, Wi-Fi and other amenities. Dining options are plentiful, with diverse cuisine offerings in unique settings, while the resort's banquet venues can accommodate events of up to 500 people. Sports and fitness enthusiasts will appreciate the beautiful pool, gymnasium, squash courts and Mahesh Bhupathi Tennis Academies. The Palms also caters to various age groups with the VUE Beauty Salon, Kids Club and Purple Fun Club, ensuring a memorable and enjoyable stay for all guests.
Summary of reviews
The Palms Town & Country Club - Resort is a great choice for those looking for a relaxing stay in the heart of Gurgaon. The prime location surrounded by lush greenery in Sushant Lok is a highlight for guests, as is the cleanliness and comfort of the property. While there are mixed reviews about the breakfast and dinner services, many guests enjoyed the food quality and healthy options. The rooms are comfortable and reasonably sized, although some need upgrading and better maintenance. The hotel is generally well-maintained and neat with spotlessly clean rooms being a common feature of many guests' stays. The staff interactions are mixed with some needing retraining or behavior change, but there were friendly and welcoming staff who made a positive impact on guests' experiences. The resort is highly recommended for families with children with great activities for kids. Overall, the exceptional service provided outweighs any concerns about the property not being as lavish as other 4 or 5 star hotels.
Courtyard by Marriott Gurugram Downtown is highly regarded for its prime location that balances accessibility with tranquility. Centrally situated in Gurugram, the hotel offers easy access to key spots in the National Capital Region, making it ideal for business travelers. Despite its central location, the hotel provides a peaceful retreat away from the hectic city life. Visitors appreciate the excellent location and the proximity to major spots and local conveniences such as restaurants and stores. High levels of service and cleanliness further enhance the guest experience, ensuring a pleasant and memorable stay.
The breakfast offerings at the hotel are well-received with guests praising the extensive and diverse spread featuring Pan Indian and Continental dishes. The overall quality of the breakfast and the attentiveness of the staff result in a positive start to the day for most guests. Although some reviewers suggested improvements in the authenticity of non-Punjabi cuisines and the variety of vegetarian options, these do not overshadow the general satisfaction with the breakfast setup.
Rooms at Courtyard by Marriott Gurugram Downtown are spacious, clean and comfortable, contributing to a positive impression. Guests appreciate the well-maintained environment and the proximity to the airport. The staff's friendly and helpful demeanor further enhances the pleasantness of the stay. Minor issues such as musty smells and occasional maintenance problems were noted but did not significantly detract from the overall satisfaction with the rooms.
Cleanliness is another strong point with guests consistently noting the spotlessly clean environment throughout the hotel and rooms. The high standards of hygiene and sanitization are well-maintained, adding to the positive experience. Although a few guests reported shortfalls in housekeeping and dated appearances in some rooms, renovations are reportedly underway to address these concerns.
The exceptional staff at Courtyard by Marriott Gurugram Downtown is frequently praised for their friendliness, helpfulness and courteousness. The reception and restaurant teams, along with the housekeeping and lower-level staff, contribute significantly to the comfort and satisfaction of the guests. The polite and proactive service provided by the staff ensures an extraordinarily pleasant stay at this hotel.
Overall, Courtyard by Marriott Gurugram Downtown offers an excellent location, commendable cleanliness, comfortable rooms, a diverse breakfast spread and exceptional staff service, making it a highly recommended choice for visitors to Gurugram.
The Crowne Plaza Today Gurugram by IHG, boasts a highly regarded location praised for its prime central position, making it a convenient choice for both business appointments and leisure travel in Delhi and Gurugram. The hotel's easy accessibility and excellent transport connections, combined with a serene and quiet setting, add to its appeal. The panoramic views from the rooms further enhance the stay, positioning the hotel as an ideal base for travelers.
Guests consistently laud the hotel's breakfast offerings, describing them as amazing, delicious and sumptuous with an elaborate buffet offering a wide variety of cuisines including English, Japanese, Mediterranean and Indian. The attentive and kind staff contribute significantly to the positive breakfast experience, which is frequently highlighted as a high point despite minor service delays.
Dinner at the hotel presents a mix of experiences with some guests appreciating the variety and quality of dishes, particularly the kebabs and Sunday brunch. However, there are mentions of inconsistent food quality and occasional delays in orders, suggesting room for improvement in the hotel's dining service.
The hotel's rooms receive high praise for their spaciousness, cleanliness and luxurious ambiance. Guests appreciate the ample natural light, nice views and state-of-the-art washrooms. Although there are occasional reports of disturbances and minor issues with room service, the overall feedback emphasizes comfort and meticulous upkeep.
Impeccable cleanliness is another strong aspect of the hotel with visitors consistently noting the top-notch maintenance of rooms and facilities. The hotel's luxurious and inviting ambience is further enhanced by amenities such as a gym, swimming pool, jacuzzi, sauna, spa and well-kept conference rooms, making it suitable for both leisure and business travelers.
The staff at Crowne Plaza Today Gurugram are frequently commended for their friendly, polite and professional demeanor, making guests' stays more comfortable. Specific individuals receive praise for exceptional service, although there are occasional reports of slow room service and less friendly reception staff.
The beds are particularly noted for their comfort with clean and comfortable bedding contributing to a good night's sleep. Despite minor issues with the availability of twin bed rooms, the comfort of the beds remains a strong point, supported by the hotel's clean environment and supportive staff.
Overall, the Crowne Plaza Today Gurugram by IHG, stands out for its excellent location, sumptuous breakfast offerings, comfortable and clean accommodations and friendly staff, ensuring a thoroughly relaxing and enjoyable stay for guests.
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a luxurious and elegant 5-star hotel that provides quality service to its guests. The hotel's excellent and strategic location near the airport and Ambience Mall makes it the perfect choice for business and leisure travelers alike. Guests rave about the fantastic service provided by the courteous, friendly and helpful staff who go above and beyond to accommodate guests and make their stay comfortable. The hotel boasts clean, spacious and luxurious rooms with sumptuous beds and great views. The breakfast spread is impressive with a wide range of Indian and continental options and the pool and spa facilities are amazing. While some guests had minor complaints about cleanliness and maintenance, most found the hotel to be well-maintained. The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a perfect example of a fancy hotel with superb and luxurious accommodation, everything that you would expect in a 5-star hotel. Overall, guests highly recommend the hotel and say they would book again.
The Leela Palace New Delhi is a luxurious and exceptional 5-star hotel that offers top-notch facilities and services. The hotel is located in a diplomatic area of the city, providing a calm and peaceful environment for guests. The breakfast experience is amazing with outstanding variety and exceptional quality. The hotel's staff is attentive and accommodating, treating guests like royalty. The rooms are spacious, beautifully maintained and super clean with exquisite bed linens. The hotel's cleanliness and hygiene standards are excellent and guests felt safe and comfortable during their stay. The hotel boasts a fantastic selection of pool facilities, including a beautiful rooftop pool with panoramic views of Delhi. The Leela Palace New Delhi is a perfect luxurious stay for anyone traveling in and out of Delhi, offering an excellent hotel and luxury service in all its amenities.
The Suryaa New Delhi stands out for its superb location in South Delhi, providing convenient access to historical landmarks, public transportation and a variety of eateries. Visitors appreciate the proximity to key sites like the Lotus Temple and NFC market and easy connections to IGI airport and major train stations. The surrounding area is described as peaceful, contributing to an overall favorable location.
Breakfast at The Suryaa New Delhi is frequently highlighted as a significant positive with guests enjoying the good spread, fantastic selection and high quality of the buffet, which includes a mix of Indian and Western dishes. Despite minor feedback about service and variety improvements, the breakfast experience is generally considered amazing and a key attraction.
Dinner offerings also receive positive feedback, particularly the international cuisine options such as Japanese, Chinese and Thai. The dining ambiance is enhanced by an amazing singer, although some guests find the prices steep and selection limited at times. Overall, the dinner buffet contributes positively to the dining experience, despite comments on pricing and variety.
The rooms at The Suryaa New Delhi receive mixed reviews. Positive notes include spaciousness, cleanliness and comfort with some rooms newly renovated and well-appointed. However, issues such as smoky smells, dampness and outdated decor are recurrent comments that detract from the overall experience. The comfort and quality of rooms significantly vary depending on their allocation.
Cleanliness standards at the hotel are consistently praised with many guests finding their rooms and the property's environment well-maintained and hygienic. Despite some parts of the building appearing old and needing deep cleaning, the general sentiment is that of a clean and comfortable stay.
The staff at The Suryaa New Delhi are commended for their exceptional service, particularly noted for their attentiveness and friendliness. Special mentions of individuals like Duty Manager Priyanka highlight exemplary service. However, there are occasional remarks about inconsistencies, particularly with the front desk staff, indicating areas for improvement in overall customer service.
Wi-Fi connectivity at the hotel is a mixed bag with feedback noting good speeds but also frequent disconnections and limited functionality in some areas. Some guests found the service slow or with imposed limits, suggesting room for improvement in providing a reliable internet experience.
The spa services are regarded positively for the staff's exceptional service but could benefit from updates and more competitive pricing. Guests find the spa environment relaxing, yet some have noted that the actual services, particularly massages, need enhancement.
The fitness center at The Suryaa New Delhi is well-received for its variety of equipment and spacious environment, adding a satisfying element to guests' stays. The swimming pool is another highlight, praised for its cleanliness and enjoyable atmosphere, though occasional maintenance issues and closures due to the pandemic were mentioned.
Beds at the hotel receive mostly positive feedback for their comfort with many guests enjoying a good night's sleep. Issues such as old or uncomfortable mattresses and discrepancies in bed types are occasionally reported, indicating a need for consistent quality control.
Although The Suryaa New Delhi is listed as a five-star property, many guests feel it doesn't quite meet the standards expected of such a rating. Some suggest that the service and facilities align more closely with a four-star hotel.
Overall, The Suryaa New Delhi is valued for its advantageous location, commendable breakfast and dinner experiences, cleanliness and generally positive staff interactions, despite some areas falling short of five-star expectations.
The Ashok, New Delhi, is highly praised for its prime location in the prestigious Diplomatic Enclave, making it an ideal choice for travelers seeking convenience and proximity to key government institutions, embassies, and the vibrant local attractions like Nehru Park and Khan Market. This heritage hotel exudes a sense of grandeur with its expansive property and lush greenery, offering a serene and secure environment.
The breakfast experience receives commendations for its extensive and tasty offerings, featuring a wide variety of Indian and continental dishes, with attentive staff adding to the positive dining experience. Dinner reveals variety and standout options such as the Oudh restaurant, which is particularly celebrated for its excellent meals. Guests appreciate the diverse dining facilities even if some individual experiences with other restaurants are varied.
Rooms are noted for their spaciousness and general comfort, with renovated bathrooms meeting high standards of cleanliness. While some rooms require updates due to aging interiors, upgraded suites are modern with good facilities, enhancing the overall stay. Cleanliness across the hotel sees varied feedback, with common areas often clean, but room cleanliness inconsistent, highlighting an area needing improvement to meet five-star standards.
The staff at The Ashok are typically praised for their friendliness, professionalism, and hospitality, contributing positively to guest experiences. However, occasional lapses in service quality suggest areas for improvement. The wifi service is a notable drawback, often failing to meet guests' expectations for speed and reliability, impacting business travelers needing stable connectivity.
While the beds often receive praise for their comfort, issues with cleanliness and occasional inconsistency in bed sizes do affect guest satisfaction. The Ashok advertises a five-star experience, but many guests feel the hotel falls short of this standard due to its dated infrastructure, inconsistent service, and cleanliness issues, leading some to suggest a rating more in line with a three-star property.
Despite these challenges, its location remains a strong draw for business travelers, offering functional amenities and newly renovated facilities that promise improvements. The Ashok continues to offer value through its strategic position and varied dining experiences, though significant upgrades are necessary to fully realize its potential as a leading luxury hotel in New Delhi.
The Lodhi, a prestigious member of The Leading Hotels Of The World, emerges as a tranquil sanctuary in the heart of New Delhi. Celebrated for its central location near major attractions like Lodhi Gardens and Humayun's Tomb, the hotel provides an idyllic escape from the bustling city. Guests consistently praise its exceptional service, underscored by courteous staff who foster a warm ambiance of hospitality and care. The spacious, elegantly designed rooms, many of which include private plunge pools, are noted for their luxury and sophistication, offering a relaxing haven after exploring Delhi’s vibrant heritage.
Breakfast at The Lodhi is a memorable affair, featuring attentive service and a delightful selection of Indian and international options tailored to guests' preferences. The dining experience extends to dinner, with excellent and varied culinary offerings across its notable restaurants, including the acclaimed Indian Accent. The friendly staff provide thoughtful recommendations, further enhancing the culinary journey.
The hotel shines with its immaculate cleanliness and attention to detail, from the opulent public areas to the well-maintained rooms. Guests commend the honesty and efficiency of the cleaning staff, contributing to a pristine environment. Functionality and comfort are hallmarks of The Lodhi, with beds described as supremely comfortable and rooms spacious enough to guarantee restful and luxurious stays.
Outstanding facilities such as the spa and gym receive significant praise. The spa offers a divine experience, complete with superb treatments, while the gym is celebrated for its top-tier equipment and comprehensive fitness options. Plunge pool rooms provide an additional touch of exclusivity, further enriching the guest experience. Meanwhile, the hotel's main pool seamlessly complements its resort-like vibe.
The Lodhi is a testament to five-star luxury, often exceeding guest expectations through its superior service and intimate atmosphere. The property offers a serene escape with superb food and room service, making it a favored choice for discerning travelers seeking a remarkable urban retreat. The hotel's commitment to outstanding quality ensures guests leave with cherished memories and a keen desire to return, solidifying its status as a top-tier destination in global hospitality.
The Claridges New Delhi is widely celebrated for its superb location, nestled in the heart of the city within a serene diplomatic area. This prime location provides convenient access to Delhi's top attractions like Lodhi Gardens and India Gate, as well as nearby markets such as Khan Market and Connaught Place. Guests are enchanted by the old-world charm, lush green surroundings and overall ambiance, which are enhanced by the excellent service and well-maintained facilities, making it a top choice for visitors.
The hotel's breakfast is frequently praised for its variety and quality, featuring diverse options from North Indian to continental cuisines. Guests appreciate the exceptional service and overall delightful morning experience. The breakfast venues, particularly PickWick, are well-regarded, though occasional calls for room upgrades were noted. Despite a few less favorable opinions, the breakfast experience consistently leaves a positive impression.
Dining at The Claridges offers a mix of experiences. The hotel's range of restaurants, including a Thai restaurant and the Dhaba, are commended for their authentic and varied cuisine. The overall quality of the food, ambiance and service generally receives high praise. However, some guests experienced issues with reservations and found the food overpriced by local standards. Despite these occasional drawbacks, the dining options, especially at Jade and Sevilla, are well-received, making staying in for meals convenient and enjoyable.
Reviews of the rooms reveal varied experiences. Many guests find the rooms clean, comfortable, spacious and reflective of charming heritage decor. Executive suites and rooms with balconies receive particular acclaim. However, entry-level rooms face criticism for being small, dark and in need of renovation. Issues like outdated fixtures and insufficient lighting were mentioned, but positive feedback on the service and room comfort remains strong overall.
Cleanliness at The Claridges is highly praised with immaculate rooms and well-maintained common areas. The hardworking housekeeping team ensures a comfortable and hygienic environment, enhancing the luxurious feel of the hotel. A few minor issues are noted, but they do not significantly impact the overall positive sentiment towards cleanliness.
The staff at The Claridges receive outstanding reviews for their attentiveness, friendliness and professionalism. From the front desk to housekeeping, every team member contributes to a welcoming and helpful atmosphere. Exceptional individuals like Bhupen and Ritesh earn special mentions. The seamless check-in process and prompt handling of guest needs further elevate the guest experience, creating lasting memories.
The wifi service at the hotel receives mixed feedback. While some guests report excellent and strong connectivity, others face difficulties with maintaining a connection or find the signal lacking in certain rooms. This inconsistency is a noted area for improvement.
The spa is a standout feature, highly appreciated for its beauty and excellent services. Guests frequently mention enjoying the various facilities and receiving top-notch massages. Despite instances of closures, the overall spa experience is highly regarded.
The gym at The Claridges is well-equipped and praised for its state-of-the-art facilities. Many guests find it fantastic and consider it one of the best hotel gyms they have encountered.
The swimming pool consistently receives positive reviews for its lovely, well-maintained and inviting space. Occasional closures due to events can be disappointing, but the pool remains a favored amenity.
The family-friendly environment of The Claridges is noted as exceptional, providing a welcoming atmosphere for families and ensuring a comfortable stay for both adults and children.
Beds at The Claridges are frequently praised for their exceptional comfort, contributing to a restful stay. The luxurious feel extends to the high-quality linens and comfortable pillows, making the accommodation a noteworthy choice for relaxation.
While The Claridges New Delhi boasts a blend of heritage charm and modern amenities, achieving an overall luxurious and five-star experience, some areas require improvement. Renovations and occasional slow service detract from the high standards. Despite this, the hotel's convenience, central location and ambiance make it a popular choice for travelers seeking elegance and comfort.
Located in the heart of the cosmopolitan and cultural New Delhi, The Oberoi New Delhi overlooks Humayun’s Tomb and is surrounded by a lush forest and golf courses. The 5-star hotel features 220 luxurious and comfortable rooms and suites, a scrumptious Oriental restaurant, a rejuvenating spa and fitness centre, as well as some shops where guests can buy souvenirs and local products.
Summary of reviews
The Oberoi New Delhi is a top-class five-star hotel that offers an exceptional and luxurious experience. The hotel's location is convenient and centrally located near Khan market and various places of interest with a peaceful and quiet atmosphere. The breakfast is a truly amazing experience with an incredible variety of fresh food and beverages, receiving high praise for its taste, class and brilliant spread. The rooms are a sight to behold with their enjoyable and impeccably tasteful design, offering a fantastic view of the city and complete control. The hotel has an exceptional reputation for cleanliness and hygiene with a strong emphasis on providing excellent service. The spa is a luxurious oasis within the hotel with highly praised massages and facials and the pool area is simply amazing with both indoor and outdoor options and a rooftop bar overlooking the pool. The Oberoi New Delhi is regarded by many guests as the best hotel they have ever stayed at, offering a whole new meaning to the term luxury hotel experience.
Categories
5 Star
Golf
Luxury
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