Hyatt Regency Gurgaon
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Summary of reviewsThe Hyatt Regency Gurgaon has garnered predominantly positive reviews for various aspects of its offerings. Guests have particularly highlighted the spacious and clean rooms, praising their comfort, size and thoughtful design. Many have found the hotel to be a luxurious retreat with modern amenities, contributing to an overall opulent experience.
The dining options have received accolades, especially the buffet dinners, which are noted for their extensive choices and sumptuous offerings. Chefs Subajit and Mayuri, along with their innovative North Indian cuisine, have been singled out for praise, enhancing the culinary experience. Breakfast, while appreciated by many for its variety and quality, could benefit from improvements in service efficiency and organization.
The staff's performance has been largely positive with several employees receiving commendations for their friendliness and helpfulness. Names like Yashpreet, Rama, Mr. Gopi and Mr. Parameshwar were frequently mentioned for their exceptional service, contributing to a welcoming atmosphere. However, some inconsistencies in service and professionalism were noted, particularly in the dining and housekeeping areas.
Despite the generally positive feedback on cleanliness, certain areas like carpets, common areas and the pool's cleanliness have room for improvement. The hotel's location is a mixed bag; while offering tranquil and scenic views from higher floors, some guests found it inconvenient due to its distance from the city center and poor approach roads.
The Wi-Fi service is an area needing significant enhancement, as many guests reported unreliable and slow internet connectivity. Moreover, comments on beds have been mixed with some guests finding them comfortable and others noting issues with bed size and linen quality.
Overall, the Hyatt Regency Gurgaon offers a luxurious and comfortable stay with spacious rooms, excellent dining options and attentive staff, though there are areas such as service consistency and cleanliness that could benefit from further attention.
Categories
The dining options have received accolades, especially the buffet dinners, which are noted for their extensive choices and sumptuous offerings. Chefs Subajit and Mayuri, along with their innovative North Indian cuisine, have been singled out for praise, enhancing the culinary experience. Breakfast, while appreciated by many for its variety and quality, could benefit from improvements in service efficiency and organization.
The staff's performance has been largely positive with several employees receiving commendations for their friendliness and helpfulness. Names like Yashpreet, Rama, Mr. Gopi and Mr. Parameshwar were frequently mentioned for their exceptional service, contributing to a welcoming atmosphere. However, some inconsistencies in service and professionalism were noted, particularly in the dining and housekeeping areas.
Despite the generally positive feedback on cleanliness, certain areas like carpets, common areas and the pool's cleanliness have room for improvement. The hotel's location is a mixed bag; while offering tranquil and scenic views from higher floors, some guests found it inconvenient due to its distance from the city center and poor approach roads.
The Wi-Fi service is an area needing significant enhancement, as many guests reported unreliable and slow internet connectivity. Moreover, comments on beds have been mixed with some guests finding them comfortable and others noting issues with bed size and linen quality.
Overall, the Hyatt Regency Gurgaon offers a luxurious and comfortable stay with spacious rooms, excellent dining options and attentive staff, though there are areas such as service consistency and cleanliness that could benefit from further attention.
Luxury Hotel
This 5-star luxury hotel provides spacious rooms starting from 44 square metres and luxurious suites. It features two outdoor swimming pools, a spa offering various treatments, and multiple dining venues. Club access rooms offer complimentary breakfast and evening cocktails.
Hotel for Honeymoon
Hyatt Regency Gurgaon offers modern amenities and exceptional service, providing a comfortable and luxurious stay. Its convenient location and range of facilities make it a great choice for honeymooners.
Hotel with Spa
Hyatt Regency Gurgaon features a well-equipped spa that offers various treatments and therapies for relaxation. The hotel aims to provide a comprehensive wellness experience, ensuring guests leave feeling refreshed and rejuvenated.
Family Friendly Hotel
This hotel offers families a luxurious stay with spacious rooms and suites. It features multiple dining options, a swimming pool, and a fitness center. The hotel also provides a kids' club and a range of family-friendly amenities.
Hotel with Swimming Pool
Hyatt Regency Gurgaon provides a large outdoor pool set in a relaxing environment. The hotel's extensive facilities and attentive staff ensure a pleasant and comfortable pool experience.
Outdoor Pool
Business Hotel
This hotel is a premium five-star business hotel with state-of-the-art meeting rooms and event venues that can accommodate up to 3,000 guests. It offers 1,924 square meters of event and meeting spaces. There are also 451 rooms and suites available.
Hotel with Gym
The Hyatt Regency Gurgaon includes a modern fitness center with a variety of equipment to meet diverse workout needs. The facility is designed to provide a comprehensive fitness experience.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Romantic Hotel
Hotel with Parking
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hyatt Regency Gurgaon presents itself as a prime choice for travelers seeking spacious and impeccably clean rooms. Guests have praised the hotel for its large, well-maintained rooms and friendly staff. The food, particularly, has garnered positive remarks, offering excellent dining options, although some have noted a repetitive breakfast menu and a limited juice selection.
The hotel's location, however, has received mixed reviews. While some appreciated the convenient and amazing aspects—the property even offers a great view from higher floors—others found it too far from the city center of Delhi. The approach road to the hotel has been described as bad and confusing, making it less ideal for those looking to explore the city easily. Despite these points, for golfers and those looking for a quiet city getaway, the location seems to be quite suitable. Overall, the property’s location features prominently in reviews, impacting guest experiences variably.
The breakfast experience at Hyatt Regency Gurgaon offers a mixed bag based on guest reviews. Many visitors found the breakfast spread to be fantastic with lots of options and excellent quality. The presence of a wide variety of food and a pleasant dining setting also received positive mentions. Specific praise was given to Chef Amit for his excellent service and delicious food, making many guests’ mornings enjoyable.
However, not all experiences were up to the mark. Some guests felt that the breakfast quality was below average, citing limited options and taste that did not meet expectations. Issues such as long waits for breakfast and insufficient space to accommodate all guests during peak times also detracted from the experience for some. Additionally, there were criticisms about the layout and organization of the breakfast buffet with some finding it confusing.
Overall, while many guests enjoyed their breakfast, noting it as a highlight of their stay, there is room for improvement in terms of variety, quality and service efficiency.
At the Hyatt Regency Gurgaon, dinner has proven to be a largely enjoyable experience for guests with many praising both the quality and variety of the offerings. The buffet dinners, in particular, have been highlighted for their extensive choices and the overall sumptuous experience they provide. Chefs Subajit and Mayuri have received special mention for their innovative and wholesome culinary creations, enhancing the dining experience.
The North Indian cuisine options have been a hit among diners, although some guests felt that more North Indian dishes could be added to the menu. Despite general satisfaction, a few guests expressed disappointment with the dinner quality and taste, suggesting some inconsistencies in the offerings. The buffet—while described by some as lavish—did not meet the standards for all with occasional feedback pointing towards a less-than-optimal experience.
Nevertheless, for most visitors, dinner at the Hyatt Regency Gurgaon has been a highlight with multiple reviewers describing it as both excellent and fantastic, indicative of a generally positive dining experience.
The rooms at the Hyatt Regency Gurgaon offer a compelling blend of comfort and luxury, appealing mainly through their generous size and cleanliness. Guests frequently commend the spaciousness of the rooms and bathrooms, often describing them as large, comfortably luxurious and well-appointed. Many reviews highlight the big, super clean and cozy nature of the accommodations, paired with thoughtful design and good interiors. The apartment-style rooms have been particularly described as beautifully designed.
Despite these positives, some guests have noted areas needing improvement. A few reviews mention issues such as rooms looking older, a lack of sufficient toiletries and towels, underwhelming views and occasional lapses in housekeeping. Specific concerns also include room interiors being less tasteful and the air conditioning not working effectively at times. The size of the bath tubs and the bed in certain rooms was also a downside for some guests.
Overall, the size and cleanliness of the rooms are major highlights, contributing significantly to guest comfort and satisfaction at the Hyatt Regency Gurgaon. However, attention to detail in housekeeping and maintenance could elevate the experience further.
The beds at the Hyatt Regency Gurgaon received mixed reviews from guests. On the positive side, some guests highlighted that the beds were comfortable, contributing to the overall comfort of the room. However, several issues were raised, such as complaints about receiving twin beds instead of a king-size bed and instances where extra beds were not provided despite multiple requests. The bed linens were also criticized with reports of frills being messed up, yellowed bed sheets and even torn bedlinen. The size of the beds was another point of contention with some guests finding the beds too small for taller individuals, leading to discomfort. Overall, while some guests found the bedding satisfactory, others experienced various issues that impacted their stay.
The Hyatt Regency Gurgaon garners mixed reviews when it comes to cleanliness. Positive remarks highlight the overall clean and hygienic condition of the rooms and bathrooms with several guests appreciating the daily cleaning services and tidy room decor. The property itself is described as beautiful and well-maintained and the pool is often noted for being clean.
However, there are notable concerns regarding the cleanliness and maintenance of specific areas. Some guests reported issues with room cleanliness, including dirty carpets, smelly rooms and even discovery of items left by previous occupants. There were also complaints about poorly maintained common areas such as restaurant and lobby toilets, as well as inconsistent conditions of the pool, including messy surroundings and unmaintained water temperature. Additionally, some guests experienced a lack of towels and found the overall housekeeping service to be subpar.
In summary, while many guests have a positive perception of the hotel's cleanliness, consistent cleanliness and maintenance remain areas that need attention.
The staff at the Hyatt Regency Gurgaon has received a mix of feedback from guests. On the positive side, many guests praised the staff for being kind, friendly, courteous and helpful. Specific mentions were made of the front desk staff with names like Yashpreet and Rama standing out for their exceptional service. Mr. Gopi and Mr. Parameshwar in the F&B department also received accolades for their warm and hospitable approach. The general ambiance and the behavior of the staff were noted to contribute significantly to a positive experience for several guests.
However, there were recurring mentions of unprofessional and unresponsive behavior from some staff members. Guests noted slow service at the front desk, lengthy check-in and check-out times and a lack of attentiveness in the dining area. Issues with housekeeping and poor maintenance of common facilities like restrooms were also highlighted. Some staff were described as rude, less than helpful and unskilled. The inconsistency in service appeared to affect the overall guest experience, despite the positive aspects noted by many.
Overall, the staff's performance at Hyatt Regency Gurgaon seems to reflect a blend of commendable hospitality from some employees and significant areas for improvement.
The Wi-Fi service at the Hyatt Regency Gurgaon has received consistent feedback regarding its performance. Guests have noted that the Wi-Fi connectivity was not reliable and often slow, leading to a less satisfactory internet experience. While the hotel provides internet access, several patrons encountered issues with both speed and overall reliability. Furthermore, some guests experienced problems with in-room amenities such as the landline phone and television, which detracted from their stay. Despite these challenges, Hyatt Regency Gurgaon continues to be a well-regarded destination, though improvements in technology and connectivity would enhance the guest experience significantly.
The Hyatt Regency Gurgaon offers an attractive swim area that many guests find to be a key feature of their stay. The pool is consistently described as clean, adding to the overall enjoyment of the hotel's amenities. However, there have been some notable issues as well, such as a messy pool area at times and missing towels. The changing room near the pool was also mentioned as being a bit dirty. Additionally, several guests were disappointed to find the pool closed during their visit, often due to government regulations. Despite these occasional drawbacks, the pool significantly contributes to the overall appeal of the property, which also features a small garden and well-maintained rooms.
The Hyatt Regency Gurgaon appears to struggle in meeting the expectations of a five-star hotel. Guests have reported that both food quality and dining services did not meet the high standards typically associated with Hyatt properties. Room service presented scratched plates, which significantly detracted from the supposed luxury experience. Overall, the service quality was considered lower than what one would expect from a five-star establishment, leading many to question the property's five-star rating. Rather consistently, guests felt that the service and facilities did not live up to the prestigious Hyatt name.
The Hyatt Regency Gurgaon offers a comfortably luxurious experience with spacious rooms that exude opulence. The property features state-of-the-art infrastructure, ensuring that guests are surrounded by modern conveniences and elegance. Exceptional cleanliness and customer service further enhance the stay, meeting the high expectations set for a five-star hotel. Many reviewers loved the property, highlighting its luxurious ambiance and comfort, making it a standout destination for those seeking a plush retreat.
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Location
The hotel's location, however, has received mixed reviews. While some appreciated the convenient and amazing aspects—the property even offers a great view from higher floors—others found it too far from the city center of Delhi. The approach road to the hotel has been described as bad and confusing, making it less ideal for those looking to explore the city easily. Despite these points, for golfers and those looking for a quiet city getaway, the location seems to be quite suitable. Overall, the property’s location features prominently in reviews, impacting guest experiences variably.
Breakfast
However, not all experiences were up to the mark. Some guests felt that the breakfast quality was below average, citing limited options and taste that did not meet expectations. Issues such as long waits for breakfast and insufficient space to accommodate all guests during peak times also detracted from the experience for some. Additionally, there were criticisms about the layout and organization of the breakfast buffet with some finding it confusing.
Overall, while many guests enjoyed their breakfast, noting it as a highlight of their stay, there is room for improvement in terms of variety, quality and service efficiency.
Dinner
The North Indian cuisine options have been a hit among diners, although some guests felt that more North Indian dishes could be added to the menu. Despite general satisfaction, a few guests expressed disappointment with the dinner quality and taste, suggesting some inconsistencies in the offerings. The buffet—while described by some as lavish—did not meet the standards for all with occasional feedback pointing towards a less-than-optimal experience.
Nevertheless, for most visitors, dinner at the Hyatt Regency Gurgaon has been a highlight with multiple reviewers describing it as both excellent and fantastic, indicative of a generally positive dining experience.
Rooms
Despite these positives, some guests have noted areas needing improvement. A few reviews mention issues such as rooms looking older, a lack of sufficient toiletries and towels, underwhelming views and occasional lapses in housekeeping. Specific concerns also include room interiors being less tasteful and the air conditioning not working effectively at times. The size of the bath tubs and the bed in certain rooms was also a downside for some guests.
Overall, the size and cleanliness of the rooms are major highlights, contributing significantly to guest comfort and satisfaction at the Hyatt Regency Gurgaon. However, attention to detail in housekeeping and maintenance could elevate the experience further.
Beds
Cleanliness
However, there are notable concerns regarding the cleanliness and maintenance of specific areas. Some guests reported issues with room cleanliness, including dirty carpets, smelly rooms and even discovery of items left by previous occupants. There were also complaints about poorly maintained common areas such as restaurant and lobby toilets, as well as inconsistent conditions of the pool, including messy surroundings and unmaintained water temperature. Additionally, some guests experienced a lack of towels and found the overall housekeeping service to be subpar.
In summary, while many guests have a positive perception of the hotel's cleanliness, consistent cleanliness and maintenance remain areas that need attention.
Staff
However, there were recurring mentions of unprofessional and unresponsive behavior from some staff members. Guests noted slow service at the front desk, lengthy check-in and check-out times and a lack of attentiveness in the dining area. Issues with housekeeping and poor maintenance of common facilities like restrooms were also highlighted. Some staff were described as rude, less than helpful and unskilled. The inconsistency in service appeared to affect the overall guest experience, despite the positive aspects noted by many.
Overall, the staff's performance at Hyatt Regency Gurgaon seems to reflect a blend of commendable hospitality from some employees and significant areas for improvement.
Wi-Fi
Pool
5 Star
Luxury
Yes, Hyatt Regency Gurgaon has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hyatt Regency Gurgaon.
No, Hyatt Regency Gurgaon doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Gurgaon.
Yes, Hyatt Regency Gurgaon has a gym.
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Hotel in Gurgaon
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From $156
