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The Palms Town & Country Club - Resort

Gurgaon , B Block, Sushant Lok, Phase 1, Next To Huda City Centre (Show on Map)

6.9

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Info The Palms Town & Country Club - Resort, situated in the heart of Gurgaon, provides a uniquely relaxing and luxurious experience for guests amidst lush greenery, palm trees and bubbling fountains that evoke the Mediterranean's magical charm. Offering a variety of stylish club rooms and suites, guests can enjoy a comfortable stay with breakfast, Wi-Fi and other amenities. Dining options are plentiful, with diverse cuisine offerings in unique settings, while the resort's banquet venues can accommodate events of up to 500 people. Sports and fitness enthusiasts will appreciate the beautiful pool, gymnasium, squash courts and Mahesh Bhupathi Tennis Academies. The Palms also caters to various age groups with the VUE Beauty Salon, Kids Club and Purple Fun Club, ensuring a memorable and enjoyable stay for all guests.

Summary of reviewsThe Palms Town & Country Club - Resort is a great choice for those looking for a relaxing stay in the heart of Gurgaon. The prime location surrounded by lush greenery in Sushant Lok is a highlight for guests, as is the cleanliness and comfort of the property. While there are mixed reviews about the breakfast and dinner services, many guests enjoyed the food quality and healthy options. The rooms are comfortable and reasonably sized, although some need upgrading and better maintenance. The hotel is generally well-maintained and neat with spotlessly clean rooms being a common feature of many guests' stays. The staff interactions are mixed with some needing retraining or behavior change, but there were friendly and welcoming staff who made a positive impact on guests' experiences. The resort is highly recommended for families with children with great activities for kids. Overall, the exceptional service provided outweighs any concerns about the property not being as lavish as other 4 or 5 star hotels.
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Luxury Resort

Resort near Golf Courses

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Business Resort

Resort with Parking

Cheap Resort

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Room Types

About The Palms Town & Country Club - ResortThe Palms Town & Country Club - Resort, located in the heart of Gurgaon, offers a distinctly relaxing and luxurious experience for its guests. Surrounded by lush greenery, palm trees and bubbling fountains, the resort exudes the magical charm of the Mediterranean. With a variety of club rooms and suites available in unique styles, guests can enjoy a comfortable stay complete with breakfast, Wi-Fi and other amenities.

Dining at The Palms is a delightful experience, with a variety of restaurants and well-stocked bars to cater to diverse culinary preferences. Guests can savor Indian, Asian, Oriental and Continental cuisines, each served in a unique setting. For events and celebrations, The Palms offers both indoor and outdoor banquet venues, accommodating up to 500 people and featuring live food theaters and a choice of menus. Sports and fitness enthusiasts can take advantage of the resort's beautiful pool, well-equipped gymnasium, squash courts and Mahesh Bhupathi Tennis Academies.

The Palms also provides a range of recreational facilities for all ages. The VUE Beauty Salon offers an extensive range of hair, body and beauty treatments using professional products and top-notch salon equipment from Takara Belmont Japan, all with an incredible view. The Kids Club is a dreamland and play area for children aged 3 and above, offering a variety of board games, soft toys and DIY learning stations. Meanwhile, the Purple Fun Club serves as the ultimate hangout zone for teenagers, where they can unwind with delicious food, non-alcoholic drinks and games like pool and foosball, all while enjoying the Bose sound system. The Palms Town & Country Club - Resort truly delivers hospitality at its finest, ensuring a memorable stay for every guest.

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Guest Reviews

6.9

Rated

Location

If you're looking for a relaxing stay in the heart of Gurgaon, The Palms Town & Country Club-Resort features a prime location surrounded by lush greenery in Sushant Lok. The hotel's reception provides easy and efficient check-in, making for a comfortable stay. Guests appreciate the property's cleanliness and comfort in addition to the great location, which is near to Delhi and hubs like Huda, Golf Course Road and Sector 29. The location, ambiance and spaciousness of the property are also highlights that guests enjoy. While some reviewers note a negative opinion of the location or its proximity to the airport, overall the ease of access and peaceful surroundings make this an attractive spot to set up camp in the center of the city.

Breakfast

Guests have mixed opinions about the breakfast at The Palms Town & Country Club - Resort with some stating that there is room for improvement in terms of menu options and quantity. However, many guests enjoyed the food quality and the spread of the breakfast buffet. Vegetarian guests might find the options limited, while others found the starters to buffet transition to be missing. Despite some negative reviews mentioning high prices or disappointment, many guests loved the healthy breakfast options and the care with which it was served. Overall, the Palms Town & Country Club offers a good breakfast buffet.

Dinner

The Palms Town & Country Club - Resort offers a dinner service, however, there were mixed reviews from guests. Unfortunately, some found the food to be not fresh, stale, tasteless and not at all good. There were also complaints about room service dinner being pathetic and terrible and having to wait for a minimum of 25-30 minutes. However, there were some positive comments too with one guest saying that breakfast and dinner were good. While food options were limited, the taste was still good, despite some negative reviews about the dinner menu being the worst. The prices for food were considered expensive with fixed rates for breakfast, lunch or dinner with no difference. Vegetarian guests experienced limited options for mains menu with only 4-5 vegetarian options available. The staff received criticism for poor service and not listening to guests. Despite some negative comments, it's worth noting that not all guests had a bad experience with food at the resort.

Rooms

The Palms Town & Country Club - Resort offers comfortable and reasonably sized rooms with some guests even receiving an upgraded room without any additional charge. While some rooms need upgrading, the overall cleanliness and basic amenities provided were satisfactory. The spacious rooms with nice bathtubs were liked by most guests. However, some guests had issues with cleanliness, bad smell and hard or squeaky beds. The pool view and well-maintained majestic/antique rooms were appreciated by many, but some rooms had a construction site view. The resort needs to focus on maintaining cleanliness and upgrading worn-out furniture to provide a proper luxury resort experience.

Beds

The beds at The Palms Town & Country Club - Resort have received mixed reviews from guests. While some guests have praised the comfortable beds and spacious rooms, others have complained about certain issues. Some guests reported that the bed quality was not up to their expectations and that the AC noise disrupted their sleep. Additionally, a few guests reported that the bed sheets were not clean and that they were charged extra for them. Despite these issues, many guests have found the rooms to be comfortable and enjoyed their stay at the resort. Overall, guests can expect comfortable beds and spacious rooms at The Palms Town & Country Club - Resort, but may encounter some issues with cleanliness and noise.

Cleanliness

Guests of The Palms Town & Country Club - Resort have generally had positive experiences with regards to the cleanliness of the hotel. Many have complimented the very good room cleanliness, while others have praised the clean premises and excellent facilities. Some guests did report some issues with cleanliness, such as poor bathroom sanitation, unclean balconies and old bed sheets and pillow covers. However, overall, the hotel appears to be well maintained and neat with spotlessly clean rooms being a common feature of many guests' stays.

Staff

The Palms Town & Country Club - Resort has a mixed reputation when it comes to staff interactions. Some visitors found the staff to be unprofessional, rude and uncooperative with a lack of respect for non-member guests. However, there were positive reviews regarding courteous and friendly staff who were helpful to club members and at garden events. The reception staff received both negative and positive feedback with some guests describing them as rude and cold, while others found them to be good and cooperative. The behavior of the front desk manager was also criticized by some customers. The cleaning and security staff were generally described as cordial. Overall, the reviews suggest that while some staff members need retraining or behavior change, there were friendly and welcoming staff who made a positive impact on guests' experiences.

Family

Looking for a family-friendly resort for your next vacation? Look no further than The Palms Town & Country Club! Guests rave about the great activities for kids, including a play area that little ones will love. Although there were a few negative reviews regarding the facilities not quite matching up to the price, overall guests recommend this resort for families with children. Take a short trip with your loved ones and enjoy a nice getaway at this beautiful property on the weekends. Just be sure to note that the kids section is closed on Tuesdays.

5 Star

The Palms Town & Country Club - Resort has received a multitude of exceptional ratings from its guests. The interior of the resort is often described as awesome and superb. While some guests commented that the property may not be as lavish as other 4 or 5 star hotels, the exceptional service provided outweighed this concern. Overall, the resort is highly recommended for its exceptional facilities and services.

No, The Palms Town & Country Club - Resort doesn't have any pool.

Yes, a spa is available at The Palms Town & Country Club - Resort.

No, The Palms Town & Country Club - Resort doesn't allow dogs.

Yes, parking facilities are available at The Palms Town & Country Club - Resort.

Yes, The Palms Town & Country Club - Resort has a gym.

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