World > Asia > India > Haryana > Gurgaon > Gurgaon > Hotels in Gurgaon > The Leela Ambience Gurugram Hotel & Residences

The Leela Ambience Gurugram Hotel & Residences

Gurgaon , National Highway 8 (Show on Map)

8.8

Excellent

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Gurgaon

Info

Summary of reviewsThe Leela Ambience Gurugram Hotel & Residences is a luxurious and elegant 5-star hotel that provides quality service to its guests. The hotel's excellent and strategic location near the airport and Ambience Mall makes it the perfect choice for business and leisure travelers alike. Guests rave about the fantastic service provided by the courteous, friendly and helpful staff who go above and beyond to accommodate guests and make their stay comfortable. The hotel boasts clean, spacious and luxurious rooms with sumptuous beds and great views. The breakfast spread is impressive with a wide range of Indian and continental options and the pool and spa facilities are amazing. While some guests had minor complaints about cleanliness and maintenance, most found the hotel to be well-maintained. The Leela Ambience Gurugram Hotel & Residences is a perfect example of a fancy hotel with superb and luxurious accommodation, everything that you would expect in a 5-star hotel. Overall, guests highly recommend the hotel and say they would book again.
Show more

Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Double Room - Premier room spreads over 517 sq ft - View of Rajokri Greens - The room with an innate lounge-feel - The rooms offers spacious work area - LED screen with an integrated IP technology

Superior King Room - Premier twin room spreads over 517 sq ft - View of Rajokri Greens - The room with an innate lounge-feel - The rooms offers spacious work area - LED screen with an integrated IP technology

Executive Suite - Executive room spreads over 818 sq ft - Our internationally inspired and luxuriously appointed Executive Suites are contemporary in design and come adorned with premier furnishings - king- or queen-size beds - The suite also comes with complimentary airport pick-up and drop along with access to Royal Club Lounge that serves breakfast and hi-tea (access for only 18 years or above). - Guests can also enjoy cocktail hours at the Royal Club Lounge, every day

One-Bedroom Apartment - The apartment is designed for the comfort and need of long-staying guests. - The apartment come with ample storage space. - The apartment offers modern amenities. - Access to daily housekeeping, laundry, and lots more.

Suite with City View The hot tub is the standout feature of this suite. The suite features a minibar. The unit has 1 bed.

Deluxe King Room The double room offers a minibar. The unit offers 1 bed.

Deluxe Twin Room The twin room provides a minibar. The unit offers 2 beds.

Premier Room with Terrace A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious double room. The unit has 1 bed.

Double Room The double room has a balcony. The unit has 1 bed.

About The Leela Ambience Gurugram Hotel & Residences

Show Map

Guest Reviews

8.8

Excellent

Location

Located conveniently near the airport and right next to the Ambience Mall, The Leela Ambience Gurugram Hotel & Residences is the perfect place for travelers who want easy access to shopping and entertainment. Guests love the hotel's excellent and strategic location, which is close to important offices, the Cyber Hub and all the conveniences of the mall, making it the ideal choice for business and leisure travelers alike. A stay at this hotel is ideal for those who want to get away from the busy city life of Delhi and enjoy the perfect location for travel.

Breakfast

If you're staying at The Leela Ambience Gurugram Hotel & Residences, then you shouldn't miss their breakfast spread! The variety is impressive - from continental options to a wide range of Indian cuisine. The open kitchen allows you to see fresh dishes being cooked right in front of you. The breakfast buffet has plenty of food and drink options for all ages. The selection is consistently excellent with good food and delicious options. Staff members, like Mr. Ankit, are courteous and quick to serve you. The only downside is that some reviewers said the space for breakfast was limited. Overall, the breakfast at The Leela Ambience Gurugram Hotel & Residences is definitely worth experiencing!

Rooms

The rooms at The Leela Ambience Gurugram Hotel & Residences have received positive reviews from guests. Many described the rooms as clean, spacious and with great views. The beds were sumptuous with soft sheets and some rooms had a balcony or a bay window. Some suites even had a kitchenette and a jacuzzi in the bathroom. Despite some rooms needing updating, overall, the rooms were comfortable and luxurious. However, some guests did experience issues with cleanliness and maintenance, such as stains on the carpet, bathtub and old pillowcases. The design of some bathrooms was also criticized. Nonetheless, the hotel staff were professional and the location was excellent. For those looking for extra space and views, upgrading to one of the Royal Club or panoramic suites is recommended.

Cleanliness

The Leela Ambience Gurugram Hotel & Residences has received mixed reviews regarding its cleanliness. However, the majority of guests found the hotel to be super well-maintained with clean and tidy rooms. Some guests did have minor complaints regarding the cleanliness of their rooms with layers of dust in the corners or a need for slightly better upkeep of the property. Despite these complaints, guests believe that the hotel is managed well and that the staff is helpful. However, a few guests found the hygiene conditions to be extremely poor with hair strands found in both breakfast and dinner, causing nausea. Overall, most guests found the hotel's cleanliness to be satisfactory, but improvements could be made with better sanitation of the rooms and changing carpets.

Staff

The staff at The Leela Ambience Gurugram Hotel & Residences are the highlight of the guest experience. From the restaurant to housekeeping to the gate to the spa, guests rave about the fantastic service. The personnel are courteous, friendly and helpful in many situations. They go above and beyond to accommodate guests and make their stay comfortable. Specific staff members, such as Harsh, Dhruv, Shiva, Mohit and Gauri Bhide, are mentioned for their exceptional service. Guests praise the concierge team for their efficiency and the reservations staff for swift check-in and check-out. The staff are extremely polite, helpful and responsive, treating guests like family. The hospitality is top-notch with the staff taking care of guests from the moment they step in. Though there are a few mentions of pushy or rude staff members, most guests consider the staff exceptional and well-trained. The wait staff receives special mention for their great job and the head chef and staff are accommodating to dietary needs. The staff, service and amenities meet and exceed expectations, especially the warm hospitality.

Pool

The Leela Ambience Gurugram Hotel & Residences boasts an incredible spa and pool experience that guests rave about. Although there were some concerns about a bad smell around the pool area at times, visitors were quick to praise the 25m pool size and the great facilities provided. Access to the pool area was mentioned as being slightly unusual, but the overall opinion of the pool was very positive. In addition to the amazing pool, guests raved about the delightful breakfast and fantastic location of the hotel, making it a great choice for any traveler.

Family

If you're travelling with kids, The Leela Ambience Gurugram Hotel & Residences may be the ideal stay for you! Many guests stayed with their families in the 1 bedroom residences and even brought small babies along. The staff goes above and beyond to treat guests like family, making sure everyone's comfortable in their spacious suites. While some guests wished there were more activities for kids, overall, the hotel seems like a great choice for those travelling with family. However, it may not be recommended for those without kids, as some guests reported feeling embarrassed with their families while waiting in the lobby for a prolonged period of time.

5 Star

The Leela Ambience Gurugram Hotel & Residences is simply excellent and the best hotel in Gurgoan, according to guest reviews. The property is exceptionally well-rounded with everything you would want in a 5-star hotel. The superb facility tends to every need, making for an exceptional stay. Guests also praise the hotel's good location and comfortable rooms. Though some note that the prices are high, overall the experience is exceptional with the exception of some areas that need improvement in service. Despite this, guests say they would book again and highly recommend the hotel.

Luxury

The Leela Ambience Gurugram Hotel & Residences is a luxurious and elegant hotel that provides quality service to its guests. The hotel boasts clean, spacious and luxurious rooms that are designed with a smart international chic. Guests have reported that their stay was special and excellent due to the excellent property facilities that the hotel provides. The hotel is a perfect example of a fancy hotel with superb and luxurious accommodation, everything that you would expect in a 5-star hotel. The Leela hospitality offered was exceptional, just like what one would expect from a five-star property. The hotel has received positive comments from guests who say that they had an absolutely wonderful stay in the beautiful hotel. The hotel radiates luxury from the minute guests arrive, to the accommodation that they stay in; the experience is exceptional.

Yes, The Leela Ambience Gurugram Hotel & Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Leela Ambience Gurugram Hotel & Residences.

No, The Leela Ambience Gurugram Hotel & Residences doesn't allow dogs.

Yes, parking facilities are available at The Leela Ambience Gurugram Hotel & Residences.

Yes, The Leela Ambience Gurugram Hotel & Residences has a gym.

More Options