Gurgaon28.46068800,
77.08065600,
Plot No- 27 B, Sector Road, B Block, Sushant Lok-1, Sector 27(Show on Map)
8.1
Very Good
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Summary of reviewsCourtyard by Marriott Gurugram Downtown is highly regarded for its prime location that balances accessibility with tranquility. Centrally situated in Gurugram, the hotel offers easy access to key spots in the National Capital Region, making it ideal for business travelers. Despite its central location, the hotel provides a peaceful retreat away from the hectic city life. Visitors appreciate the excellent location and the proximity to major spots and local conveniences such as restaurants and stores. High levels of service and cleanliness further enhance the guest experience, ensuring a pleasant and memorable stay.
The breakfast offerings at the hotel are well-received with guests praising the extensive and diverse spread featuring Pan Indian and Continental dishes. The overall quality of the breakfast and the attentiveness of the staff result in a positive start to the day for most guests. Although some reviewers suggested improvements in the authenticity of non-Punjabi cuisines and the variety of vegetarian options, these do not overshadow the general satisfaction with the breakfast setup.
Rooms at Courtyard by Marriott Gurugram Downtown are spacious, clean and comfortable, contributing to a positive impression. Guests appreciate the well-maintained environment and the proximity to the airport. The staff's friendly and helpful demeanor further enhances the pleasantness of the stay. Minor issues such as musty smells and occasional maintenance problems were noted but did not significantly detract from the overall satisfaction with the rooms.
Cleanliness is another strong point with guests consistently noting the spotlessly clean environment throughout the hotel and rooms. The high standards of hygiene and sanitization are well-maintained, adding to the positive experience. Although a few guests reported shortfalls in housekeeping and dated appearances in some rooms, renovations are reportedly underway to address these concerns.
The exceptional staff at Courtyard by Marriott Gurugram Downtown is frequently praised for their friendliness, helpfulness and courteousness. The reception and restaurant teams, along with the housekeeping and lower-level staff, contribute significantly to the comfort and satisfaction of the guests. The polite and proactive service provided by the staff ensures an extraordinarily pleasant stay at this hotel.
Overall, Courtyard by Marriott Gurugram Downtown offers an excellent location, commendable cleanliness, comfortable rooms, a diverse breakfast spread and exceptional staff service, making it a highly recommended choice for visitors to Gurugram. Show more
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Categories
Hotel near Golf Courses
A well-reputed hotel chain offering comfortable accommodations and good service. While not directly on a golf course, it is conveniently located for accessing golf clubs in Gurgaon.
Hotel Taking Steps Towards Sustainability
This hotel is listed as a Green Hotel, signifying its efforts to operate in a more environmentally sustainable manner.
Hotel with Spa
Courtyard by Marriott Gurugram Downtown offers a spa that includes salon and spa treatments and wellness programs for a relaxing experience. The hotel is praised for its excellent service and quality spa offerings.
Romantic Hotel
Offers comfortable accommodations, multiple dining options, and a convenient location in Sushant Lok. Its reliable service and modern amenities make it a suitable choice for a romantic getaway.
Business Hotel
The Courtyard by Marriott Gurugram Downtown offers modern amenities and comfortable accommodations. It is well-suited for business travelers needing efficient services. The hotel is located in a prime area with easy access to business districts.
Hotel with Parking
Situated in Sushant Lok-1, Sector 27, this hotel provides parking and is appreciated for its comfortable rooms and excellent service. Its central location makes it ideal for both business and leisure travelers.
Accessible Hotel
While specific accessibility features are not detailed in the search results, Marriott brand hotels typically offer accessible room options and features designed for guests with disabilities.
Hotel with Gym
The Courtyard by Marriott offers a fitness center with cardio equipment and free weights. It's designed to help guests keep up with their exercise routine.
5-Star Hotel
A 5-star hotel centrally located, offering well-appointed rooms and suites, an outdoor pool, a full-service spa with various treatments, a 24-hour gym, and multiple restaurants.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Deluxe King Room This air-conditioned room is equipped with a satellite flat-screen TV and minibar. A safety deposit box and a private bathroom are included.
Club King Room – Breakfast, Club Lounge Access, One Way Airport Transfers, 15% Discount on Food and Beverages, Wi-FiThe room features complimentary access to Executive Lounge with benefits like free snacks and beverages. This air-conditioned room is equipped with a satellite flat-screen TV, minibar along with a safety deposit box.
Includes daily happy hours from 17:30 until 19:30.
Courtyard Suite with 20% discount on F&B , 20 percent discount on Spa ServicesThis air-conditioned suite is equipped with a satellite flat-screen TV and minibar. A safety deposit box and a private bathroom are included.
Spacious suite features a separate living area, a walk-in wardrobe and Executive Lounge access and benefits.
Includes daily happy hours from 17:30 until 19:30.
Additional benefits:
- Breakfast for 2 people at coffee shop
- Complimentary WiFi Internet
- Early Check-in (10 AM) and Late Check-out (4 PM).
Club Twin Room – Breakfast, Club Lounge Access, One Way Airport Transfers, 15% Discount on Food and Beverages, Wi-Fi This twin room has a minibar, electric kettle and tile/marble floor.
Includes daily happy hours from 17:30 until 19:30.
Deluxe Twin RoomGuests will have a special experience as this twin room provides a pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit offers 2 beds.
Premier King Room – 2 Pieces Pressing, 15% Discount on Food and Beverages, Early Check-In, Wi-FiThis double room has a seating area, soundproofing and sofa.
Includes daily happy hours from 17:30 until 19:30.
Premier Twin Room – 2 Pieces Pressing, 15% Discount on Food and Beverages, Early Check-In, Wi-FiThis twin room features a seating area, minibar and air conditioning.
Includes daily happy hours from 17:30 until 19:30.
Guest Reviews
8.1
Very Good
Location
Courtyard by Marriott Gurugram Downtown enjoys a prime location that offers the perfect balance between accessibility and tranquility. Nestled centrally in Gurugram, the hotel provides easy access to key National Capital Region spots, making it ideal for business travelers with appointments across NCR. Despite its central position, the hotel remains pleasantly removed from the hustle and bustle, offering guests a peaceful retreat.
Reviewers frequently highlight the excellent location, noting its proximity to all major spots and conveniences like local restaurants and stores. The combination of a strategic location and a serene environment makes this hotel a convenient and appealing choice. The high level of service and cleanliness further enhances the experience, ensuring a pleasant and memorable stay for visitors to Gurugram.
Breakfast
The breakfast offering at Courtyard by Marriott Gurugram Downtown consistently receives high praise from guests for its enjoyable and extensive spread. Many commend the diversity and quality of the breakfast, noting it is better than other meals at the hotel. Guests appreciate the range of options available, describing the spread as extensive and excellent, featuring various Pan Indian and Continental dishes.
However, some reviewers pointed out a few areas for improvement. The authenticity of non-Punjabi cuisines received mixed reviews and a few guests felt that the vegetarian options were limited. Additionally, some noticed a decline in the variety and quality of the breakfast compared to past experiences at the hotel. During busy periods, like wedding days, there might be a rush, which could affect the overall experience.
Nevertheless, the attentive staff and the overall quality of the breakfast setup help to create a positive start to the day for most guests, making it a notable aspect of their stay at Courtyard by Marriott Gurugram Downtown.
Rooms
Courtyard by Marriott Gurugram Downtown boasts good spacious rooms that are both big and comfortable. The cleanliness of the rooms is consistently noted with many guests appreciating the well-maintained and clean environment. Staff service is highlighted as positive with friendly and helpful personnel contributing to a pleasant stay. The hotel's proximity to the airport is another convenience appreciated by visitors. While the overall comfort and amenities of the rooms receive praise, some issues were noted such as musty smells, discomfort with bathrobes and occasional minor maintenance problems like stains and poor drainage. Despite these, the quiet and clean atmosphere of the hotel, paired with decent room sizes and good services, make for a generally satisfactory experience.
Cleanliness
The Courtyard by Marriott Gurugram Downtown presents a largely positive image when it comes to cleanliness. Guests have consistently highlighted the spotlessly clean environment and have noted that both the hotel and rooms are very clean and tidy. The property is renowned for being clean, quiet and easy to navigate with good cleanliness standards maintained in the restaurant as well. The hotel also scores points for its overall hygiene and sanitization.
However, not all reviews are entirely favorable. Some guests found the cleanliness disappointing, mentioning housekeeping falling below expectations and issues such as stains on bed sheets, stinking smells and smelly carpets in rooms. The dated nature of some rooms was also noted, although renovations appear to be underway. Despite these few criticisms, the general sentiment reflects a commendable level of cleanliness throughout the hotel.
Staff
Courtyard by Marriott Gurugram Downtown is highly praised for its exceptional staff, extending beyond the expected hospitality standards. Guests frequently mention the friendliness, helpfulness and courteousness of the team, especially at the reception and restaurant. The staff's polite and proactive approach significantly enhances the comfort of staying at the hotel. Housekeeping is equally commendable, ensuring clean and well-maintained rooms. The hotel's lower-level staff also garners commendation for their well-mannered and generous behavior. Overall, the welcoming and hospitable nature of the staff makes for an extraordinarily pleasant stay at this hotel.
Yes, Courtyard by Marriott Gurugram Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Courtyard by Marriott Gurugram Downtown.
No, Courtyard by Marriott Gurugram Downtown doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott Gurugram Downtown.
Yes, Courtyard by Marriott Gurugram Downtown has a gym.