Bourbon Convention Hotel Santos
Hotel in Santos
8.9
Excellent
From $66
From $66
Info Summary of reviewsThe Bourbon Convention Hotel Santos is a great choice for those looking for a hotel with a convenient location, close to shopping and the beach. The hotel offers a variety of dining options with mixed reviews on the quality of the food and service. The rooms are comfortable and spacious with some minor issues with noise and outdated fixtures. The hotel staff is friendly and attentive, providing exceptional service to guests. The pool is a lively hub of activity, although there may be limitations during events or the winter season. The hotel is family-friendly with a special program for kids and facilities for both children and adults. The beds are comfortable, ensuring a good night's sleep for guests. While there are some minor issues with cleanliness and parking, overall the Bourbon Convention Hotel Santos provides good value for money and a pleasant stay.
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Hotel near The Beach

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Heated Pool    Children's Pool    Outdoor Pool  

Heated Pool    Children's Pool    Outdoor Pool  

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8.5
Very Good
From $61
From $61
Info Summary of reviewsParque Balneário Hotel Santos by Castelo Itaipava consistently earns positive feedback for its exceptional location, which offers the perfect blend of coastal charm and urban convenience. Nestled almost directly in front of Gonzaga Beach, the hotel provides stunning sea views, easy beach access and proximity to shopping centers, restaurants and bars. Guests appreciate the convenience of not needing a car to navigate the area, thanks to the hotel's direct access to a shopping center.

The breakfast experience at the hotel is frequently highlighted as outstanding, featuring a wide variety of high-quality options and ocean views. Guests consistently praise the delicious, plentiful morning spread, which adds to the overall positive experience. Dinner offerings, especially the feijoada with live samba music, also receive good reviews, although some guests mentioned occasional delays and limited menu variety.

Rooms are described as spacious, comfortable and clean, often featuring excellent ocean views and cozy beds. While positive reviews dominate, some guests noted the need for renovations and better maintenance in certain areas with issues like older furniture, moldy smells and occasional plumbing problems highlighted.

Cleanliness is generally held in high regard with guests commending the impeccable standards maintained by the polite and efficient cleaning staff. However, minor lapses, such as worn-out towels and mold in bathrooms, are occasionally mentioned.

The hotel's staff receive glowing reviews for their friendliness, politeness and attentiveness, significantly enhancing the guest experience from check-in to check-out. While minor issues were noted, such as slow service in the breakfast area at times, these are exceptions rather than the norm.

Wi-Fi services, however, present a mixed bag. While some areas offer good connectivity, many guests experienced slow and unstable internet, especially in the rooms, suggesting room for improvement in this aspect.

The well-equipped gym with a scenic rooftop view is another well-regarded amenity, although better maintenance and updates are needed. The pool area, featuring an inviting rooftop location with stunning ocean views, receives mostly positive feedback despite occasional issues with overcrowding, cleanliness and heating.

Families find the hotel particularly appealing, thanks to its child-friendly amenities, including a well-organized kids' area and an attentive recreational team. Guests frequently note the excellent provisions for children, making it an ideal spot for family vacations.

Lastly, while the valet parking service is generally efficient and well-organized, its high cost and outsourced nature can be a drawback for some guests. Nonetheless, the service is professional and polite, contributing positively to the overall experience.

In summary, Parque Balneário Hotel Santos by Castelo Itaipava impresses with its prime beachside location, excellent service, diverse dining options and family-friendly amenities. While minor areas for improvement exist, the hotel's comprehensive offering ensures a comfortable and enjoyable stay for most guests.
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Comfort Hotel Santos
Hotel in Santos
8.6
Very Good
From $70
From $70
Info Summary of reviewsComfort Hotel Santos receives high praise for various aspects, particularly its prime location in the serene and upscale Ponta da Praia neighborhood. Guests appreciate its proximity to the Port of Santos, the waterfront with stunning maritime views and convenient access to several amenities including shops, restaurants and a major shopping mall. Its strategic placement is ideal for both business and leisure travelers, offering easy access to tourist attractions, essential services and event venues such as Clube Internacional de Regatas and the Blue Med Convention Center.

The breakfast offerings at Comfort Hotel Santos stand out for their variety and quality. Guests frequently highlight the wide range of options, including fresh fruits, juices, assorted breads, cakes, cereals and made-to-order items like tapioca and omelets. The breakfast environment is praised for its cleanliness and pleasant service, making it a highlight of the stay.

Dinner at the hotel is generally well-regarded with the buffet and feijoada receiving specific commendations. Live music enhances the dining experience, though some guests suggest improvements in vegetarian options and service consistency. Despite minor critiques, the dinner service offers solid value and family-friendly perks, such as complimentary meals for children.

Rooms are celebrated for their spaciousness, cleanliness and modern amenities, including comfortable beds and excellent layouts. Many guests enjoy fantastic views of the ocean and harbor from their rooms, reinforcing the hotel's overall appeal. While there are occasional mentions of low lighting and noisy air conditioning, the rooms generally meet or exceed expectations with functional amenities and superior shower facilities.

Cleanliness is a notable strength with guests frequently mentioning the immaculate state of rooms and bathrooms and effective daily housekeeping services. Although there are occasional lapses in common areas, the overall sentiment emphasizes a high standard of hygiene and tidiness throughout the hotel.

Staff at Comfort Hotel Santos are consistently commended for their exceptional service and professionalism. Across reception, restaurant and housekeeping, employees are described as polite, friendly and highly efficient, contributing to a welcoming and comfortable atmosphere.

The Wi-Fi service presents a mixed experience; many guests find it stable and of good speed, while others report issues with connectivity and performance, indicating room for improvement in this area.

The rooftop gym is appreciated for its excellent views and modern equipment, though some guests suggest maintenance improvements. The rooftop pool similarly receives praise for its panoramic views and cleanliness but is noted to be small and occasionally crowded with some guests pointing out a lack of heating and minor cleanliness issues.

Parking at the hotel is managed with a valet service, which is reliable but sometimes slow and comes with an additional fee. While convenient, the cost and occasional disorganization can be drawbacks for some visitors.

Families find Comfort Hotel Santos particularly accommodating with many praising the hotel's family-friendly atmosphere and amenities. Spacious rooms, a pool, sauna, gym and considerate staff contribute to a comfortable and enjoyable stay for families, though some guests recommend the addition of a game room for kids.

In summary, Comfort Hotel Santos is a highly recommended choice for both business and leisure travelers, offering excellent facilities, a strategic location and exceptional service, making it a reliable option for a pleasant and convenient stay in Santos.
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Sheraton Santos Hotel
Hotel in Santos
9.2
Excellent
From $109
From $109
Info Summary of reviewsThe Sheraton Santos Hotel is highly regarded for its strategic and favorable location, offering convenient access to a nearby beach, a large shopping mall across the street and various essential amenities such as supermarkets, pharmacies and numerous dining options. This situated environment makes it a preferred choice for both leisure and business travelers seeking safety and convenience.

Guests have positively reviewed the exceptional and varied breakfast offerings, featuring an extensive selection of fresh fruits, pastries, made-to-order items and other hearty options. The staff's attentiveness further enhances the breakfast experience. Similarly, the hotel’s dining services, specifically the highly praised restaurant O Lagar, deliver high-quality and flavorful dishes, solidifying the hotel's reputation for exceptional gastronomy.

The rooms at Sheraton Santos Hotel are often described as spacious, clean and modern with commendable amenities and comfortable beds. Guests value the natural light, excellent views and the luxurious ambiance, which contribute to a restful and aesthetically pleasing stay. The hotel's cleanliness is consistently highlighted with many describing it as top-notch and well-maintained.

The staff’s exceptional service is a standout feature of the hotel, frequently praised for their friendliness, professionalism and attentiveness, which significantly enhance the guest experience. Reliable WiFi service, a well-equipped and spacious gym, a popular heated pool and various family-friendly amenities further contribute to a pleasant stay.

However, some areas do present occasional drawbacks such as inconsistencies in the dining service, occasional slow WiFi in specific areas and certain lapses in housekeeping. The hotel’s parking service, despite being well-managed, is often criticized for its high daily rates and occasional operational inefficiencies.

Nonetheless, the general sentiment towards Sheraton Santos Hotel is overwhelmingly positive, making it a compelling and enjoyable destination for guests.
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Atlântico Golden Apart Hotel
Hotel in Santos
8.4
Very Good
From $51
From $51
Info Summary of reviewsOverall, Atlântico Golden Apart Hotel enjoys a strong reputation, particularly due to its prime location in the heart of the Gonzaga neighborhood, providing easy access to Gonzaga Beach, shops, malls and a variety of dining options. Despite being in a bustling area, guests appreciate the peaceful surroundings which offer a quiet retreat.

The breakfast receives high praise for its variety and quality with fresh items like fruits, eggs, cakes and beverages. Although some guests noted minor repetitive options, the overall dining experience is positively impacted by the attentive staff.

Dinner experiences at the hotel are highlighted by the quality of the food and the courteous service, even though full meal services are not available. The rooms, while praised for their cleanliness and comfort, are often noted as small and can feel cramped. Maintenance issues such as poor ventilation and occasional mold detract from the otherwise comfortable accommodations.

The hotel's emphasis on cleanliness extends across the entire property with diligent cleaning staff maintaining high standards, despite occasional lapses in specific areas. Staff members across all roles are highly commended for their politeness, attentiveness and efficiency, contributing significantly to positive guest experiences.

Wi-Fi service at the hotel is inconsistent with some guests enjoying strong, reliable connections while others report frequent disconnections and slow speeds. The gym is well-equipped but could benefit from better maintenance and extended operating hours.

The rooftop swimming pool provides a nice escape with good maintenance, though cleanliness and maintenance concerns are noted at times. Its size is debated, but it remains a valued feature. Proximity to the beach is a major advantage, though hotel-specific beach services are lacking.

Parking services are convenient with valet options but come with additional costs and some guests find the spaces tight and difficult to navigate. The surrounding nightlife is ideal for those enjoying vibrant evenings, though it can lead to noise disturbances, affecting those seeking a quieter stay.

Beds received mixed reviews; some guests found them very comfortable while others experienced discomfort due to soft, aging mattresses. Despite these drawbacks, the overall comfort and strategic location make Atlântico Golden Apart Hotel an attractive choice for both leisure and business travelers.
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Novotel Santos Gonzaga
Hotel in Santos
7.9
Good
From $68
From $68
Info Summary of reviewsNovotel Santos Gonzaga is highly praised for its exceptional location, just a short walk from the beach and its central position in the vibrant Gonzaga neighborhood, close to various restaurants, shopping centers and key attractions. Guests highlight the ease of getting around the city and the stunning views from higher floors, which contribute to a convenient and enjoyable stay.

The breakfast experience at the hotel is generally positive with many guests appreciating the variety and quality of options on offer. Items such as crepes, pancakes and fresh croissants are specifically enjoyed and the spacious buffet area adds to the pleasant start to the day. However, some criticisms include the repetition of choices for longer stays and the high cost of breakfast when not included in the room rate.

Dinner reviews are more mixed with some guests appreciating the a la carte service and the delicious meals, but many noting delays, limited menu choices and a lack of flavor. In-room dining also faces issues with significant delays and service inconsistencies.

Rooms at Novotel Santos Gonzaga are generally described as comfortable, spacious and clean. Guests value the modern amenities and comfortable beds, although some feedback points to needed improvements in room maintenance and cleanliness consistency with issues like mold and outdated furniture occasionally noted.

Cleanliness throughout the hotel receives mixed reviews. While many guests commend the pristine and well-maintained rooms and common areas, others report inconsistent cleaning services and maintenance issues, especially in the pool area and corridors.

The staff at Novotel Santos Gonzaga are widely recognized for being helpful, friendly and efficient. However, some guests encountered unprepared or rude staff members, indicating a need for better training and management.

Free Wi-Fi is a point of contention with some guests experiencing stable and useful internet connections, while others report significant issues with instability and slowness, especially on weekends.

The gym and pool at the hotel also receive mixed feedback. The gym is described as adequate but in need of modern updates and better maintenance. The pool, praised for its stunning views and clean facilities, sometimes faces criticism for maintenance issues and limited seating.

Overall, Novotel Santos Gonzaga stands out for its strategic location, excellent beach access and positive breakfast experience. However, improvements in room maintenance, dinner service, cleanliness consistency and certain amenities like the gym and pool could enhance the overall guest experience.
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Atlântico Hotel
Hotel in Santos
7.6
Good
From $47
From $47
Info Summary of reviewsAtlântico Hotel, situated in the vibrant Gonzaga area of Santos, enjoys a prime beachfront location that is highly appreciated by its guests. This enviable spot offers not only stunning ocean views and easy access to sandy shores but also proximity to various shopping malls, restaurants and essential amenities, making it ideal for both leisure and business travelers. Its historical charm seamlessly integrates with the lively surroundings, further enhancing its appeal.

The hotel’s breakfast service gains generally positive feedback with many guests praising the variety and freshness of the offerings, although some improvements on variety and taste are suggested. Despite a few criticisms regarding the breakfast environment and sporadic issues with certain food items, most find the experience pleasant and well-suited for starting their day.

However, the dinner experience at the hotel faces criticism due to the absence of an operating restaurant or bar. This necessitates guests to rely on external dining options or food delivery apps, which some find inconvenient.

The rooms at Atlântico Hotel receive a mix of reviews but are mostly praised for their spaciousness, comfortable beds and cleanliness. Guests highlight the beautiful sea views and the pleasant atmosphere in certain rooms. Yet, the outdated infrastructure, along with issues like noisy air conditioning and insufficient maintenance, suggests a need for modernization.

Cleanliness across the hotel is generally commended with special praise for spotless rooms and bathrooms alongside the thorough daily cleaning service. However, isolated issues such as outdated linens, occasional pest sightings and maintenance lapses indicate areas for improvement.

The staff at Atlântico Hotel receives high accolades for their politeness, attentiveness and friendliness. Many guests commend the team for their professionalism and willingness to go the extra mile, though a few instances of unsatisfactory interactions have been reported.

Wi-Fi services present a mixed bag with some guests enjoying good connectivity while many experience unreliable and slow internet. Enhanced consistency and speed are frequently suggested improvements.

The hotel's beachfront location is a significant highlight, offering easy access to the ocean and beautiful seaside views. Guests appreciate the value for money and proximity to urban conveniences, despite minor drawbacks like the lack of beach towels and shower facilities for bathers.

Parking at the hotel garners diverse feedback with valet and onsite options available but often criticized for slow service, high fees and inconvenient distance. Suggestions to include parking costs in the room rates are noted to enhance guests' overall experience.

For families, Atlântico Hotel proves accommodating with spacious family rooms, cribs and family-friendly spaces. Despite some safety concerns and occasional noise from children, the hotel remains a favorable choice for family travelers.

In summary, Atlântico Hotel stands out for its fantastic location, commendable cleanliness, friendly staff and spacious rooms. While certain areas like dinner facilities, Wi-Fi and parking services need attention, the positive aspects largely contribute to an enjoyable stay for many of its guests.
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Cosmopolitan Praia Flat
Aparthotel in Santos
8.5
Very Good
From $68
From $68
Info Summary of reviewsCosmopolitan Praia Flat receives positive feedback across numerous categories from its guests, who frequently praise the hotel's prime location, friendly staff and spacious, clean accommodations. Positioned just a short walk from Gonzaga Beach, the hotel is ideally situated for beach lovers and its proximity to shopping malls, bars, restaurants and other conveniences makes it a standout option for visitors. Guests have consistently highlighted the area as safe, family-friendly and well-served by amenities like valet parking.

The hotel's rooms are frequently described as spacious, clean and well-appointed. Notably, many flats include functional kitchens and balconies, making them ideal for longer stays and family visits. The cleanliness of the accommodations is a recurring compliment with guests often describing their rooms as exceptionally clean and organized.

The staff at Cosmopolitan Praia Flat also receive high marks for their attentiveness, friendliness and helpfulness. The reception service is particularly noteworthy with many reviewers praising it as excellent. Guests appreciate the polite and supportive nature of the staff, which significantly enhances the overall experience.

The breakfast offerings at the hotel, while generally well-received, have received mixed reviews. Many guests enjoyed the variety and taste, particularly items like the banana pie. However, some pointed out a need for improvement in freshness and variety, noting that the breakfast did not always meet their expectations.

The pool is another feature that garners positive remarks, described as wonderful and fantastic, though its small size and occasional maintenance issues were noted as drawbacks. The hotel provides a convenient valet parking service, though the extra charge and occasional logistical challenges have left some guests dissatisfied.

The comfort of the beds is generally praised with many guests finding them very comfortable and conducive to a good night's sleep. However, a few reviews mention that some beds were too soft or had cleanliness issues.

In summary, Cosmopolitan Praia Flat offers a highly favorable location, clean and spacious rooms, exceptional staff service and comfortable accommodations, making it a recommended choice for visitors. Potential areas for improvement include variety in breakfast offerings, pool amenities and clarity regarding parking charges.
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Monte Serrat Hotel
Hotel in Santos
7.8
Good
From $35
From $35
Info Summary of reviewsMonte Serrat Hotel in Santos offers a blend of features that have garnered both praise and criticism from its guests. The hotel is conveniently located near the historic center, making it an excellent choice for those interested in cultural attractions and business travelers due to its proximity to the bus station and port terminal. The area is quiet, providing a peaceful retreat away from the bustling beachfront. However, the neighborhood is described as older and less appealing, being dirty and unsafe for nighttime walks and it is far from the beach and tourist-friendly areas.

A standout feature of Monte Serrat Hotel is its breakfast, which guests frequently praise for its variety, quality and taste. The breakfast offerings include a wide range of fresh fruits, breads, cakes and cold cuts with many guests considering it the highlight of their stay. Dinner at the hotel also receives positive feedback for its tasty and well-prepared dishes, reasonable pricing and friendly service, though it can get crowded and experiences occasional delays.

The rooms at Monte Serrat Hotel are spacious and comfortable, appreciated for their size and cleanliness. Many guests commend the large bathrooms and comfortable bed linens, making the rooms a pleasant surprise despite the age of the building. However, maintenance issues such as mold, unpleasant smells and inadequate upkeep are commonly reported, detracting from the overall experience.

The hotel's cleanliness receives mixed reviews. While some guests found the hotel very clean and the housekeeping staff attentive, others reported issues such as dirty bathrooms, mold and sightings of insects. The common areas, including hallways and elevators, sometimes suffer from lapses in cleanliness.

The staff at Monte Serrat Hotel is frequently praised for their attentiveness, friendliness and efficiency, contributing to a positive and supportive atmosphere. The staff's dedication and ability to promptly handle guest needs significantly enhance the hotel experience, despite some isolated complaints.

The hotel's Wi-Fi service, however, is a frequent point of dissatisfaction among guests. The internet signal is notably weak and unreliable across various floors, impacting the overall stay for many visitors.

Additional amenities include a well-regarded spa, though some maintenance issues have been reported and a small gym with limited equipment that might not meet all expectations. The parking facilities are seen as secure and convenient but are often cramped and difficult to navigate with limited space availability.

Monte Serrat Hotel is considered a family-friendly option offering larger rooms and a welcoming atmosphere suited for family trips. The hotel is also pet-friendly, accommodating families traveling with pets. Opinions on the beds are varied with some guests finding them very comfortable, while others report issues such as old, sagging mattresses and cleanliness concerns.

In summary, Monte Serrat Hotel offers a range of amenities and services that cater well to business travelers and those interested in exploring the historic center. However, maintenance and cleanliness issues, as well as the unreliable Wi-Fi, are notable areas for improvement.
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Quintal da Bella Hostel
Hostel in Santos
9.1
Excellent
Info Summary of reviewsQuintal da Bella Hostel receives high praise from guests, particularly for its superb location and outstanding cleanliness. Situated conveniently near the beach and city center, the hostel offers easy access to a variety of amenities including supermarkets, restaurants, and the Gonzaga shopping area. The environment is described as quiet and pleasant, providing a perfect mix of accessibility and tranquility. This prime location serves as an excellent base for exploring local attractions and experiencing the vibrant culture, while also offering peaceful moments by the sea.

The hostel's immaculate cleanliness is consistently appreciated by visitors. The rooms and shared facilities like bathrooms and kitchens are meticulously maintained, contributing to a welcoming and cozy atmosphere. Additional comforts like air conditioning and pleasantly scented bedding enhance the guest experience, reflecting the hostel’s commitment to providing a tidy and inviting environment.

The staff at Quintal da Bella Hostel are lauded for their warmth and hospitality. Patricia and Junior, along with the rest of the team, are recognized for their friendly and accommodating nature, making guests feel at home from the moment they arrive. The personalized attention and helpful recommendations offered by Patricia further elevate the stay, with the friendly presence of a dog adding to the homely vibe.

While the beds receive generally positive feedback for comfort, there are a few mixed opinions regarding the firmness of the mattresses, particularly the bunk beds. Some guests mention challenges with climbing to the top bunk and limited headspace on the lower bunk, with the room sizes also noted as slightly small by some. However, these concerns are minor compared to the overall value offered.

In summary, Quintal da Bella Hostel is highly recommended for its strategic location, exceptional cleanliness, and hospitable staff, ensuring a comfortable and memorable stay for travelers.
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Santos Hotel
Hotel in Santos
7.5
Good
From $49
From $49
Info Summary of reviewsSantos Hotel is highly praised for its prime location, which is both near the beach and conveniently surrounded by shops, supermarkets, restaurants, and cultural spots. The hotel offers a peaceful, central setting enhanced by friendly and attentive staff, making it an ideal choice for relaxation and exploration. Although some safety concerns have been noted in the surrounding areas, the overall environment remains vibrant and engaging.

The breakfast at Santos Hotel receives positive feedback for its straightforward yet satisfying selection. Guests enjoy the tasty offerings of bread, fruits, eggs, pastries, and sweets, all served in a clean setting. While some visitors wish for more variety, the breakfast consistently meets expectations and serves as a great start to the day.

Guests of Santos Hotel appreciate the spacious and clean rooms, which are equipped with practical amenities like air conditioning and ceiling fans. The hotel is commended for maintaining cleanliness, with daily cleaning schedules ensuring a hygienic atmosphere. However, some rooms may benefit from renovations to address issues such as moisture stains and mold.

A focal point of the hotel is its staff, who are celebrated for their friendliness, professionalism, and helpfulness. Their welcoming attitude, combined with an inviting atmosphere, ensures that guests have a memorable stay. The close proximity to the beach further enhances the hotel's appeal, offering easy access for relaxation or city exploration.

The beds at Santos Hotel offer varied levels of comfort, with clean linens enhancing the experience. While some guests appreciate the firmness of the mattresses, others may find them too hard. This suggests that while the bedding may suit those preferring firmer support, potential guests with specific preferences might want to consider this in their decision-making.

Overall, Santos Hotel shines for its excellent location, satisfying breakfast, spacious rooms, and welcoming staff, providing a largely positive experience for its guests.
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Hotel Imperador
Hotel in Santos
7.4
Good
From $42
From $42
Info Summary of reviewsHotel Imperador in Santos receives numerous positive reviews across various categories, making it a favored choice for travelers looking to experience the best of the coastal city.

The location of Hotel Imperador is one of its standout features, frequently praised as "exceptional," "ideal," and "fantastic." Situated right on the beachfront, guests enjoy stunning ocean views and immediate beach access. The hotel's proximity to shops, markets, restaurants and landmarks like Mont Serrat and the Municipal Orchidary enhances its practicality and accessibility. The local amenities and the rooftop solarium view add to the overall charm, making it a prime spot for both short and extended stays.

Breakfast at Hotel Imperador is another highlight, consistently praised for its variety organization and taste. Guests enjoy a broad selection of fruits, cereals, breads and juices in a clean and pleasant environment. Although some guests call for more diverse options, the overall feedback is positive with many appreciating the natural juices and coffee service.

The lack of a dedicated hotel restaurant for lunch and dinner doesn't bother most guests, as they find ample quality dining options nearby. These dining establishments offer a diverse selection of meals and excellent value for money, contributing to a satisfying culinary experience during the stay.

When it comes to rooms, reviews are mixed but generally favorable. Guests appreciate the spaciousness, cleanliness and ocean views of the rooms on higher floors. The renovated bathrooms and comfortable beds receive specific praise. However, some rooms are described as outdated and poorly maintained with issues like musty smells and noise disturbances. Despite these drawbacks, many travelers find the accommodations simple yet comfortable, thanks to the prime location and helpful room service.

Cleanliness is a strong point for Hotel Imperador with many guests commending the spotless rooms, fresh bedding and well-maintained public areas. The dedication of the housekeeping staff ensures a clean and hygienic environment, although a few isolated incidents of mold and unpleasant odors were noted.

The staff at Hotel Imperador earns high marks for their friendliness, professionalism and attentiveness. Reviews frequently highlight the warm service from the café staff and the efficiency of the reception team. Mentioned by name, employees like Bia and Leticia are recognized for their outstanding hospitality with the overall staff described as polite, helpful and respectful.

For beach lovers, the hotel's location is unbeatable, offering easy access to Jose Menino Beach and Itarare Beach. Most guests appreciate the stunning sea views from their rooms and the terrace, enhancing their overall stay experience.

Parking, however, is a point of contention. While parking is available with an efficient valet service, the additional cost and limited garage capacity are drawbacks. Some guests felt that parking fees should be included in the room rate.

Families find Hotel Imperador particularly appealing, thanks to its spacious, well-equipped rooms and family-friendly facilities. The accommodating staff and cozy environment make it an excellent choice for family outings, despite some minor inconveniences like limited free play areas for children.

In summary, Hotel Imperador's prime beachfront location, excellent breakfast offerings, clean and comfortable rooms and exceptional staff contribute to an enjoyable stay. While there are areas for improvement, such as room updates and parking arrangements, the overall experience is overwhelmingly positive, making it a favored destination for travelers visiting Santos.
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ibis budget Santos Gonzaga
Hotel in Santos
7.7
Good
From $44
From $44
Info Summary of reviewsThe 'ibis budget Santos Gonzaga' has been widely praised for its fantastic location, positioned in the lively heart of Gonzaga with easy access to key attractions like Gonzaga Beach and the Miramar Shopping Mall. The hotel's proximity to essential services, restaurants and cafés enhances its appeal, especially for those who prefer exploring on foot. It is noted for offering a safe and vibrant surrounding atmosphere, making it an ideal spot for beach lovers and city explorers alike. The cleanliness, customer service and breakfast offerings add to the positive experience with the cost-benefit balance deemed fair by many guests.

The breakfast buffet is a highlight, described as delicious with a wide variety of fresh options and excellent service, particularly from staff member Fabiana. While some guests pointed out space and organizational issues in the breakfast area, the overall consensus is positive.

Dinner options also receive favorable comments for affordability and variety, though some guests noted the dining area's air conditioning was too cold and the snacks overpriced.

Room reviews are mixed; while some guests find them clean and functional for short stays, many criticize their small size and lack of amenities like desks and mini-fridges. Bedding quality and overall cleanliness receive varied feedback with some guests experiencing issues such as musty smells and the occasional presence of insects.

Despite these drawbacks in room comfort, the hotel's staff are frequently praised for their friendliness, attentiveness and professionalism, contributing significantly to the positive guest experience. WiFi experiences are mixed with some guests finding it reliable and others facing connectivity issues.

The hotel's close proximity to the beach is a major advantage, making it a convenient choice for enjoying both urban amenities and seaside relaxation. Issues with parking, managed by a third party, include high costs and disorganized service, though it is noted as secure and conveniently located.

For families, the hotel offers spacious family rooms and essential amenities like baby cribs and chairs. However, room size constraints and concerns about the surrounding area's security are mentioned.

Bed comfort varies widely with some guests finding them adequate for a budget hotel and others reporting discomfort due to mattress and pillow quality.

Accessibility features such as Braille warning plates, handrails and ADA-compliant bathrooms receive positive feedback, enhancing the hotel's appeal for guests with disabilities. Staff members are also commended for their helpful and accommodating attitude.

In summary, the 'ibis budget Santos Gonzaga' provides a strategically located, cost-effective stay with excellent staff service and suitable amenities for short-term visitors, though some areas such as room comfort and parking management could see improvement.
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ibis Santos Valongo
Hotel in Santos
8.1
Very Good
From $43
From $43
Info Summary of reviewsIbis Santos Valongo is praised for its excellent location, particularly for those embarking on cruises from the Port of Santos. The proximity to the port, bus station and historic center makes it convenient for business travelers and tourists interested in historical attractions. The hotel offers a very good breakfast, receiving high marks for variety and taste, though some guests find the additional cost high. Dinner reviews are mixed with some appreciating the buffet's taste and variety, while others feel it lacks proteins and is overpriced.

The rooms are generally well-received for their comfort, cleanliness and functionality with comfortable beds and effective showers being highlighted. However, maintenance issues like leaking bathrooms and musty odors occasionally detract from the experience. Cleanliness is a strong point with many guests noting the hotel's commitment to maintaining a high standard, although some issues like mold smells and dust accumulation are reported.

The staff at ibis Santos Valongo stand out for their excellent customer service with guests frequently praising their attentiveness, helpfulness and friendliness. The Wi-Fi service has mixed reviews with some finding it strong and reliable, while others experience weak and intermittent connections. Parking, although convenient and efficient, is considered expensive by some guests.

The beds receive varied feedback; many find them comfortable, while others mention issues with mattress quality and bed linens. As a three-star hotel, it meets the basic expectations of the ibis brand, offering good value for money and being an excellent choice for business travelers. The hotel also receives positive remarks for accessibility and is noted for being dog-friendly, allowing pets with certain conditions and fees.

Overall, ibis Santos Valongo is viewed as a practical and comfortable option, particularly for cruise travelers and business visitors with its strategic location, accommodating staff and good breakfast standing out as highlights.
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ibis Santos Gonzaga Praia
Hotel in Santos
7.1
Good
From $56
From $56
Info Summary of reviewsThe 'ibis Santos Gonzaga Praia' is highly praised for its prime location, just steps away from the beach and within walking distance of restaurants, shopping malls, bars and essential amenities. Guests find this convenience a significant plus, making it ideal for both leisure and business travelers.

Staff service is another highlight with numerous commendations for their friendliness, efficiency and attentiveness, particularly during check-ins and check-outs. Specific employees, such as attendant Miguel and manager Luciano, were noted for their exceptional service. The overall engagement and support from the staff contribute positively to the guest experience.

Breakfast receives mixed reviews but is largely seen in a positive light for its quality, variety and freshness, offering options like lactose-free milk and natural yogurt. The breakfast experience is only occasionally marred by its additional cost and sometimes crowded dining area during peak hours. The dinner service also garners favorable remarks, though there is a desire for a more varied menu.

Rooms at the hotel tend to elicit more critical feedback with issues such as musty smells, mold and maintenance problems frequently mentioned. However, the ocean view rooms provide a reasonable vista and some guests have found their accommodations clean and organized.

Cleanliness is another area of mixed experiences. While many guests find both rooms and public areas clean and well-maintained, others report issues such as unsanitized bathrooms, old and stained towels and occasional insect sightings. These mixed reports suggest that consistency in cleanliness could be improved.

The hotel's amenities like free Wi-Fi and parking offer a varied experience. Wi-Fi quality is inconsistent with some guests finding it satisfactory while others face connectivity issues. Parking is available and generally safe, but the service can be slow and sometimes chaotic with additional costs.

Beds and bedding present a mixed picture as well. While some guests find the beds comfortable, others report them as small, noisy and with worn-out or unclean linens. This dichotomy indicates room for improvement in both comfort and maintenance.

Overall, 'ibis Santos Gonzaga Praia' is a reasonably good option for budget-conscious travelers, delivering stellar location, commendable staff service and decent amenities. However, there are areas needing significant updates and better maintenance to fully meet the expectations typically associated with the Ibis brand.
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Caiçara Hotel
Hotel in Santos
7.7
Good
From $30
From $30
Info Summary of reviewsThe Caiçara Hotel in Santos boasts a prime location that is widely praised by guests, being conveniently near the beach, malls, restaurants and public transportation. The safe and quiet neighborhood, despite occasional noise from a busy avenue, is appreciated and the hotel's proximity to attractions like Gonzaga Beach and downtown enhances the overall experience. This convenience is complemented by the hotel’s cleanliness, service and comfortable accommodations, making it an appealing choice for both leisure travelers and cruise passengers.

Breakfast at Caiçara Hotel is another standout feature, receiving high marks for its delicious and varied options, including fruits, breads, cakes and beverages. Guests appreciate the fresh ingredients and abundant choices, served in a pleasant and organized setting. The attentive and friendly staff further elevates the breakfast experience, despite a few calls for more dietary options and the inclusion of items like scrambled eggs.

The rooms at Caiçara Hotel are noted for their cleanliness with well-maintained bathrooms, fresh towels and pleasant-smelling linens. Guests find the beds comfortable, aiding a cozy atmosphere. However, some guests mention that the rooms are small and outdated with noise from the avenue being a common complaint. Renovations and improvements to air conditioning and minibars could enhance the comfort level.

Cleanliness throughout the hotel is appreciated with many reviews praising the immaculate condition of rooms and common areas. The staff’s dedication to maintaining a tidy environment is frequently highlighted, despite occasional maintenance issues.

The hotel's staff receives acclaim for their exceptional service. From the receptionists to the kitchen staff, the team is described as attentive, polite and friendly. The quick and flexible check-in process and the staff's genuine efforts to ensure a pleasant stay contribute significantly to positive guest experiences.

Wi-Fi at the Caiçara Hotel, however, is a mixed experience. While some guests report good connectivity, others face frequent fluctuations and disruptions, making it unreliable for work. Communication about available services, including Wi-Fi, could be improved.

For families, Caiçara Hotel offers good value and a safe environment, making it suitable for short getaways. The hotel’s convenience and helpful staff make it a viable option for families and couples, though improvements in accommodations for those with small children would be beneficial.

In terms of beds, many guests report a comfortable and cozy experience, though some find the mattresses too firm or narrow, impacting sleep quality. While the hotel provides clean bedding and overall comfortable sleeping arrangements, opinions on bed firmness and size vary.

In summary, the Caiçara Hotel stands out for its excellent location, commendable cleanliness, delightful breakfast offerings and exceptional staff. Some room updates and improved Wi-Fi could further enhance the guest experience.
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Atlantico Inn Apart Hotel
Aparthotel in Santos
8.4
Very Good
From $40
From $40
Info Summary of reviewsAtlantico Inn Apart Hotel garners high praise for its strategic location in a safe, trendy neighborhood just a short walk from Gonzaga beach, shopping malls, a variety of dining options and other essential services. Guests commend the quiet, peaceful surroundings and the vibrant atmosphere of the area, making it an attractive choice for both leisure and practical needs. Its convenience for those attending nearby events is also frequently highlighted.

The hotel's breakfast stands out as a major highlight, receiving high marks for its quality, variety and freshness. Guests appreciate the hearty and delicious selection of fruits, breads, cold cuts and breakfast staples, all served by polite and attentive staff. While some suggest a broader variety, the overall satisfaction remains high.

The rooms are a mixed bag with many praising their cleanliness and comfort, despite being small and featuring outdated decor. Some noise issues and the need for modernization are noted, yet the hotel's prime location and basic comforts meet the needs of many visitors.

Cleanliness is a strong point with guests repeatedly commending the housekeeping staff and the overall maintenance of rooms and common areas, including the well-upheld pool area. The pool, though small, is often highlighted as a wonderful, well-maintained amenity suitable for all ages.

Positive sentiments about the hotel staff are widespread with many guests lauding their friendliness, professionalism and attentiveness. The exceptional service provided by both reception and cleaning staff contributes greatly to the positive guest experience.

Guests do point out issues with the Wi-Fi, particularly in rooms, where the connection is weak and unreliable. Free Wi-Fi improvements are suggested to better meet guest expectations.

Parking receives mixed reviews with guests appreciating the secure valet service but lamenting the high cost and tight, awkward spaces. While the hotel's proximity to nightlife adds to its appeal, some noise complaints arise due to insufficient soundproofing.

The hotel's beds receive mixed feedback with many praising their comfort and quality, while others note issues with bed size and mattress wear and tear, suggesting the need for upgrades.

Despite being categorized as a three-star hotel, Atlantico Inn Apart Hotel often exceeds expectations with its excellent breakfast, favorable location and exceptional staff service. Enhancing room and bed quality and improving Wi-Fi and parking facilities would further elevate guest satisfaction.
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Estanconfor Flat Alto Padrão Quadra da Praia
Apartment in Santos
9.8
Excellent
Info Categories
Apartment near The Beach

Apartment with Parking

EV charging stations  

Apartment with Swimming Pool

Outdoor Pool  

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9.7
Excellent
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Apartment with Parking

Apartment near The Beach

Apartment with Swimming Pool

Outdoor Pool  

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Estanconfor Santos com Vista Mar 2
Aparthotel in Santos
8.5
Very Good
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*Additional taxes or fees may apply. Please check the final price before completing your booking.
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