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Summary of reviewsSantos Hotel is highly praised for its prime location, which is both near the beach and conveniently surrounded by shops, supermarkets, restaurants, and cultural spots. The hotel offers a peaceful, central setting enhanced by friendly and attentive staff, making it an ideal choice for relaxation and exploration. Although some safety concerns have been noted in the surrounding areas, the overall environment remains vibrant and engaging.
The breakfast at Santos Hotel receives positive feedback for its straightforward yet satisfying selection. Guests enjoy the tasty offerings of bread, fruits, eggs, pastries, and sweets, all served in a clean setting. While some visitors wish for more variety, the breakfast consistently meets expectations and serves as a great start to the day.
Guests of Santos Hotel appreciate the spacious and clean rooms, which are equipped with practical amenities like air conditioning and ceiling fans. The hotel is commended for maintaining cleanliness, with daily cleaning schedules ensuring a hygienic atmosphere. However, some rooms may benefit from renovations to address issues such as moisture stains and mold.
A focal point of the hotel is its staff, who are celebrated for their friendliness, professionalism, and helpfulness. Their welcoming attitude, combined with an inviting atmosphere, ensures that guests have a memorable stay. The close proximity to the beach further enhances the hotel's appeal, offering easy access for relaxation or city exploration.
The beds at Santos Hotel offer varied levels of comfort, with clean linens enhancing the experience. While some guests appreciate the firmness of the mattresses, others may find them too hard. This suggests that while the bedding may suit those preferring firmer support, potential guests with specific preferences might want to consider this in their decision-making.
Overall, Santos Hotel shines for its excellent location, satisfying breakfast, spacious rooms, and welcoming staff, providing a largely positive experience for its guests. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel offers family-friendly services and activities.
Dog Friendly Hotel
This hotel offers basic accommodation. It is suitable for guests looking for a simple, pet-friendly option.
Cheap Hotel
Provides standard rooms including breakfast. Known for its good value and convenient location, making it a solid choice for budget-minded travelers.
Hotel near The Beach
Hotel for Honeymoon
Romantic Hotel
Room Types
Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower. This apartment features a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Family SuiteThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.
Guest Reviews
7.5
Good
Location
Santos Hotel enjoys a prime location with strong praise for its proximity to the beach, making it a desirable choice for those looking to enjoy the seaside. Visitors appreciate the convenience of nearby amenities, including shops, supermarkets, restaurants, and a selection of bakeries. The hotel is noted for being easily accessible, with a peaceful neighborhood providing a tranquil atmosphere despite its central location. Many guests comment on the friendly and attentive staff, adding a positive note to the overall experience.
However, while the locale is celebrated for its accessibility and convenience, some travelers have observed issues in the surrounding area, such as the presence of homeless individuals and drug users near certain landmarks. Safety concerns have been raised, particularly at night. Despite these concerns, the hotel's location offers a vibrant environment rich with cultural spots, like the Japanese immigrant memorial and a bustling square.
Overall, Santos Hotel stands out for its excellent access to the beach and local attractions, with many guests finding it to be an ideal spot for both relaxation and exploration. Nonetheless, visitors may wish to remain mindful of their surroundings, particularly during the evening hours.
Breakfast
The breakfast experience at Santos Hotel is consistently praised for its flavorful simplicity and honest offerings. Guests frequently highlight the satisfaction derived from the understated yet tasty meals. Breakfast at the hotel may be simple, featuring items like bread, fruits, eggs, and sausage, yet it consistently surprises guests with its quality and taste. Many reviews point out the effective combination of pastries, sweets, and fruits, making for a delightful morning meal.
While some visitors mention a desire for more varieties or better staff organization, the overall sentiment remains positive, with guests appreciating the breakfast as a great start to the day. The breakfast's uncomplicated nature resonates well with guests, aligning with expectations given the cost. Cleanliness, both during breakfast and throughout the hotel, receives commendations, ensuring a pleasant overall experience. Despite being modest in scope, Santos Hotel's breakfast effectively impresses with its delicious flavors, leaving many pleasantly surprised.
Rooms
Santos Hotel offers guests a range of spacious and airy rooms with adequate cleanliness, making it a decent choice for travelers seeking simplicity and practicality. The rooms typically provide enough space for suitcases, clothing, and basic comforts like air conditioning and ceiling fans. Most guests find the beds good, with clean, fresh linens enhancing the overall experience. Several reviews highlight the commendable room cleanliness, with some describing the rooms as spotless or super clean.
However, not all aspects are problem-free, as several rooms have been noted for mold issues and moisture stains, which may lead to a strong, unpleasant smell. The need for some renovations, such as painting and floor updates, is apparent. Comfort levels vary, with some guests finding the double beds and mattresses harder than desirable. While accommodations are usually straightforward, this can sometimes result in insufficient comfort for some visitors.
Despite these occasional drawbacks, the spaciousness and general cleanliness of Santos Hotel rooms appear to be consistent positives for many guests.
Beds
Santos Hotel offers a mix of bedding experiences that cater to varying preferences. Many guests appreciate the comfort found in the hotel, describing the beds as good and complemented by clean linens, which contribute to a great room experience. The cozy atmosphere of the hotel adds to the overall positive stay, suggesting attention to detail in maintaining quality sleep arrangements. However, those who prefer softer mattresses may find the bedding somewhat firm, with several reviews noting the mattresses as quite hard, which can affect sleep quality. While some guests highlight the firmness as a drawback, others seem to find the beds very comfortable, indicating the hotel’s bed firmness may appeal to guests preferring more structured support. Nonetheless, potential guests who are sensitive to mattress hardness might reconsider, as inconsistent opinions about the bed conditions are prevalent.
Cleanliness
Santos Hotel receives mixed reviews regarding its cleanliness, with several guests noting meticulous upkeep and modern facilities as highlights. Many patrons commend the hotel's daily cleaning schedule, which ensures guest rooms are consistently very clean. The bed linens and towels are regularly refreshed, maintaining a hygienic atmosphere for visitors. Guests often remark on the spaciousness and fragrance of the rooms, which contribute to a pleasant stay.
Additionally, the hotel's efforts to modernize include updates to the bathrooms and a fresh coat of paint, further enhancing the sense of cleanliness. Despite these positives, some guests have noted areas that require more attention, such as dirty walls and doors, with one even taking matters into their own hands to ensure a livable space.
Overall, Santos Hotel has a strong reputation for cleanliness, supported by numerous glowing reviews. It stands out as well-organized and impeccably clean for those seeking tidy accommodations.
Staff
The staff at Santos Hotel consistently shines with their remarkable friendliness and professionalism. Guests frequently compliment the employees for being exceptionally polite, attentive, and welcoming throughout their stay. The reception team, particularly, earns praise for their courteous and friendly demeanor. This positive attitude is reflected across all levels of service, with staff members being noted for their helpfulness and efficient responses to guest needs. The team’s good humor and warm hospitality contribute significantly to the overall inviting atmosphere of the hotel. Combining great value for money with outstanding service, the staff at Santos Hotel ensures a memorable and pleasant experience for all visitors.
Beach
Santos Hotel boasts a prime location for beach enthusiasts, being just a short stroll away. Guests appreciate the convenience of walking five minutes to reach the sandy shores and enjoy a day of relaxation by the sea. The area surrounding the hotel is well-connected, with buses available on the beach avenue, offering easy access to explore different parts of the city. In addition to its proximity to the beach, the location is also ideal for those keen on shopping, as it is close to various shops. Whether for a quick dip in the ocean or exploring the city, Santos Hotel's location is highly regarded by visitors.
No, Santos Hotel doesn't have any pool.
No, a spa isn't available at Santos Hotel.
Yes, Santos Hotel welcomes dogs.
No, parking facilities aren't available at Santos Hotel.