Hotels Taking Steps Towards Sustainability in Sampla

Crowne Plaza New Delhi Rohini by IHG, situated in North Delhi's Rohini area, offers a comfortable and accessible location. Its proximity to a metro station and nearby shopping centers, such as malls and the Rajiv Gandhi Cancer Hospital, provide convenience for guests looking to explore the city or attend to specific needs in the Rohini area. Though it is farther from the city center and the airport, which can be a drawback for some travelers, the ease of metro travel makes it a suitable choice for those relying on public transport.

Guests frequently praise the hotel’s breakfast, noting its extensive and varied selection that caters to diverse tastes. With a range of options from South Indian to European and Asian cuisines, alongside freshly made juices and local Delhi specialties, the breakfast experience is often highlighted as a key strength. Attentive and helpful staff further enhance this morning dining experience, despite minor critiques regarding layout and service delays.

Dining at the hotel's restaurants is generally well-regarded with particular commendation for the buffet dinner. Guests appreciate the quality of food and the cooperative nature of the staff. Nonetheless, suggestions for a dedicated dinner buffet, improved Chinese cuisine and more options for Jain vegetarian diners indicate areas for potential enhancement.

The spacious, modern and well-appointed rooms at Crowne Plaza New Delhi Rohini receive high marks for comfort and cleanliness. Guests enjoy the contemporary decor, ample amenities, comfortable beds and large bathrooms. Stunning views of the pool and surrounding area further enrich the guest experience, even as a few reviews mention variations in room size and occasional cleanliness inconsistencies.

Cleanliness throughout the property is regularly praised with reviewers noting the well-maintained facilities and hygienic rooms and bathrooms. The hotel’s adherence to Covid safety protocols has also been recognized. Though some reviews pointed out lapses in cleanliness, the overall response indicates that the hotel's efforts in maintaining a clean and sanitary environment are effective.

The hotel staff stands out for their exceptional service with many guests frequently mentioning individual team members by name for their friendliness, politeness and readiness to assist. From reception to housekeeping, restaurant service and the travel desk, the consistent professionalism and courteous demeanor of the staff contribute significantly to the positive guest experience, earning high recommendations for the hotel.

In summary, Crowne Plaza New Delhi Rohini offers a comfortable stay with strategic access to public transport and nearby conveniences. Excellent dining options, clean and comfortable accommodations and outstanding staff service make it a highly recommended choice for visitors, especially those with needs in the Rohini area or those utilizing the metro network.

Radisson Blu Hotel New Delhi Paschim Vihar provides a mixed experience across various aspects of hospitality with several positive highlights tempered by notable drawbacks.

In terms of location, the hotel's proximity to key attractions and amenities such as Pacific Mall, Jwala Heri market and local parks adds convenience for guests. It serves well for those visiting nearby events or family. However, its distant position from central Delhi and the main CBD, coupled with ongoing construction and traffic issues, reduces its appeal for those looking to explore the city center.

Breakfast at the hotel receives commendations for its variety and quality with several guests appreciating the attentive staff, particularly individuals like Manish. While some guests found the breakfast excellent, others criticized it for being repetitive, overpriced and lacking in options, particularly Western choices.

Dinner experiences are similarly mixed. The food quality generally earns positive remarks with some guests describing it as lovely and delicious, but this is overshadowed by recurring issues such as limited variety, high prices and occasional problems like cold and overly spicy food.

The rooms are frequently praised for their spaciousness, comfortable beds and cleanliness. However, problems like dated decor, broken fixtures, leakage and inconsistent room upkeep were also noted. While some rooms are well-maintained, others fall short with issues like dirty bed sheets and pest presence detracting from the overall experience.

Cleanliness throughout the hotel offers a varied experience. Some guests find the rooms and facilities clean and well-maintained, while others report issues such as dusty areas, unclean bathrooms and general neglect in communal areas, indicating inconsistent housekeeping standards.

The staff at the hotel have received a spectrum of feedback. Many guests highlighted their friendliness, professionalism and helpfulness, especially in the restaurant setting and concierge services. However, instances of rudeness, unprofessional behavior and inadequate problem resolution at the reception and front desk have been reported, pointing to areas needing better management and training.

While the free Wi-Fi service is generally criticized for its poor connectivity and frequent disconnections, the spa services receive strong positive feedback for their impressive facilities and quality.

The pool area receives mixed responses with some guests enjoying the pleasant atmosphere and facilities, while others experienced disappointment due to frequent closures and lack of operational consistency.

The hotel is considered family-friendly with spacious rooms and a welcoming atmosphere, making it a good choice for those traveling with children. However, staff behavior occasionally detracts from a wholly positive family stay.

The comfort of the beds is generally appreciated, though issues with merging twin beds and old mattresses were noted. There were also complaints about receiving twin beds instead of requested king-sized ones.

Radisson Blu Hotel New Delhi Paschim Vihar's status as a five-star hotel is frequently questioned by guests. Many feel it falls short of the expected standards with criticisms focusing on cleanliness, service quality and room maintenance. Conversely, some business travelers find the hotel's facilities and services adequately meet their needs, particularly the business suites and supportive front desk.

Overall, while the Radisson Blu Hotel New Delhi Paschim Vihar has its strengths in room comfort, breakfast variety and family-friendly accommodations, it requires improvements in cleanliness, service consistency and staff management to fully align with five-star expectations.