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Crowne Plaza New Delhi Rohini by IHG

New Delhi , Twin District Centre, Sector - 10, Rohini (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCrowne Plaza New Delhi Rohini by IHG, situated in North Delhi's Rohini area, offers a comfortable and accessible location. Its proximity to a metro station and nearby shopping centers, such as malls and the Rajiv Gandhi Cancer Hospital, provide convenience for guests looking to explore the city or attend to specific needs in the Rohini area. Though it is farther from the city center and the airport, which can be a drawback for some travelers, the ease of metro travel makes it a suitable choice for those relying on public transport.

Guests frequently praise the hotel’s breakfast, noting its extensive and varied selection that caters to diverse tastes. With a range of options from South Indian to European and Asian cuisines, alongside freshly made juices and local Delhi specialties, the breakfast experience is often highlighted as a key strength. Attentive and helpful staff further enhance this morning dining experience, despite minor critiques regarding layout and service delays.

Dining at the hotel's restaurants is generally well-regarded with particular commendation for the buffet dinner. Guests appreciate the quality of food and the cooperative nature of the staff. Nonetheless, suggestions for a dedicated dinner buffet, improved Chinese cuisine and more options for Jain vegetarian diners indicate areas for potential enhancement.

The spacious, modern and well-appointed rooms at Crowne Plaza New Delhi Rohini receive high marks for comfort and cleanliness. Guests enjoy the contemporary decor, ample amenities, comfortable beds and large bathrooms. Stunning views of the pool and surrounding area further enrich the guest experience, even as a few reviews mention variations in room size and occasional cleanliness inconsistencies.

Cleanliness throughout the property is regularly praised with reviewers noting the well-maintained facilities and hygienic rooms and bathrooms. The hotel’s adherence to Covid safety protocols has also been recognized. Though some reviews pointed out lapses in cleanliness, the overall response indicates that the hotel's efforts in maintaining a clean and sanitary environment are effective.

The hotel staff stands out for their exceptional service with many guests frequently mentioning individual team members by name for their friendliness, politeness and readiness to assist. From reception to housekeeping, restaurant service and the travel desk, the consistent professionalism and courteous demeanor of the staff contribute significantly to the positive guest experience, earning high recommendations for the hotel.

In summary, Crowne Plaza New Delhi Rohini offers a comfortable stay with strategic access to public transport and nearby conveniences. Excellent dining options, clean and comfortable accommodations and outstanding staff service make it a highly recommended choice for visitors, especially those with needs in the Rohini area or those utilizing the metro network.
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Family Friendly Hotel

This hotel is considered a family-friendly option. It provides amenities and services to accommodate families, ensuring a comfortable and convenient stay.

Hotel with Parking

Crowne Plaza New Delhi Rohini offers ample parking space for guests, including both self-parking and valet parking. The facilities are well-maintained, providing a convenient experience for visitors.

EV charging stations

Hotel with Gym

This hotel offers fitness facilities.

Hotel with EV Charging Stations

The hotel includes an electric car charging station among its facilities, providing a convenient option for guests. Free valet parking is also available.

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Room Types

One-Bedroom Suite with King Bed - Non-Smoking This suite features wooden flooring and a work desk. It also offers a minibar and free newspapers. The bathrooms are well equipped with bathtub and a hairdryer.

Premium King Room - Non-Smoking This double room features a flat-screen TV, minibar and air conditioning.

Standard Room This double room features air conditioning, minibar, bathtub and a flat-screen TV.

Standard King Room - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Standard Twin Room - Smoking The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Premium King Room - Smoking The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard Twin Room - Non-Smoking The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room provides a tea and coffee maker, a safe deposit box, a sofa, a high chair for children and a flat-screen TV with cable channels. The unit has 2 beds.

1 Double Bed Suite Smoking The spacious suite features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Standard King Room - Accessible/Non-Smoking The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The double room offers a tea and coffee maker, a seating area, a safe deposit box, a sofa and a flat-screen TV with cable channels. The unit offers 1 bed.

About Crowne Plaza New Delhi Rohini by IHG

License: HTL/DCPLic/2011/99

Guest Reviews

8.1

Very Good

Location

Nestled in the Rohini area of North Delhi, the Crowne Plaza New Delhi Rohini boasts a location that balances accessibility and comfort. Positioned conveniently close to the metro station, it offers easy public transport options, making it a prime spot for those looking to explore the city through this network. Proximity to notable shopping centers and essential facilities like the Rajiv Gandhi Cancer Hospital is a significant convenience for many guests.

While the area surrounding the hotel may not be the glitziest, its strategic placement near a metro station and various malls makes day-to-day logistics relatively hassle-free. For visitors focusing on destinations in or around northern Delhi, the location is praised for its suitability and ease.

However, travelers should be prepared for some trade-offs. The hotel is quite far from the airport and the city center, often taking upwards of an hour and a half to reach. This distance can be a downside for those needing frequent access to central tourist spots or quick transit to and from the airport.

In summary, Crowne Plaza New Delhi Rohini leverages its nearby metro access and shopping facilities to offset its relative distance from central Delhi and major city attractions. For visitors with specific needs in the Rohini area or those relying on metro travel, it offers a comfortable and practical stay.

Breakfast

Travelers to Crowne Plaza New Delhi Rohini by IHG, consistently praise the breakfast experience. The selection is described as wide and comprehensive, featuring a variety of cuisines that cater to different tastes, from South Indian delicacies like Idly to European favorites such as dark bread. Guests enjoy the availability of fresh juices, continental fare and Asian options.

The staff at the breakfast service receive commendations for being helpful and providing good service, enhancing the morning dining experience. Many guests highlight the great spread and ambiance of the breakfast buffet area. Local Delhi specialties are a popular mention, adding a unique touch to the extensive menu.

Although the breakfast layout can be confusing for some and there is a remark about limited Western cuisine options, overall feedback remains positive. The environment is often described as clean and quiet, making it a pleasant spot to start the day.

Despite minor critiques related to service delays and occasional misunderstandings with staff, the general consensus is that breakfast at Crowne Plaza New Delhi Rohini is a highlight, offering both variety and quality that leave guests satisfied.

Dinner

Crowne Plaza New Delhi Rohini offers a variety of dining options that are well-regarded by guests. The restaurants are noted for serving great food and providing good service, making dining at the hotel a pleasant experience. The buffet dinner, in particular, has received high praise. Guests appreciate the good dining options available and the cooperative staff. However, there are some areas for improvement, such as the need for a buffet during dinner time and enhancements to the Chinese cuisine. Some guests also mentioned that more offerings for Jain vegetarian diners would be appreciated. Despite minor issues like servers rushing around, the overall dining experience is considered enjoyable.

Rooms

The rooms at Crowne Plaza New Delhi Rohini are highly praised for their spaciousness and comfort. Guests frequently highlight the modern decor and the excellent range of amenities available, making their stay pleasurable and convenient. The rooms are noted for being very clean with comfortable beds and mattresses that ensure a restful sleep. The bathrooms are large, adding to the overall feeling of luxury. Although one guest mentioned a slightly smaller room size, the general consensus speaks to the adequate and often impressive dimensions of the rooms. Stunning views, particularly of the pool and surrounding areas, add to the enjoyment. Staff service and cleanliness contribute significantly to a comfortable experience, echoing the overall positive reception of the hotel's accommodations.

Cleanliness

Guests of Crowne Plaza New Delhi Rohini by IHG, generally praised the property's cleanliness and hygiene. Many reviews highlighted that the rooms and bathrooms were clean and tidy, contributing to an overall appealing atmosphere. Guests often noted the modern design and well-maintained facilities, emphasizing the comfort and cleanliness of the bedding and towels. The attentive and polite staff often complemented the cleanliness of the hotel, ensuring a comfortable stay.

However, not all feedback was positive. A few reviews mentioned that the rooms did not always meet the cleanliness expectations for a hotel of this standard, suggesting some inconsistencies in maintaining the property. Despite this, the hotel's adherence to Covid safety protocols was recognized and the combination of good service, comfort and hygiene made for a generally satisfactory experience for most guests.

Staff

The Crowne Plaza New Delhi Rohini by IHG, receives high praise for its exceptional staff. Guests consistently highlight the welcoming, polite and attentive nature of the team. From the main entrance to the reception, housekeeping, restaurant and concierge, the staff is described as friendly, helpful and well-trained. Names like Dennis, Sushil, Ranjit, Kanahiya, Deepali and Devender are frequently mentioned for their standout service. Additionally, specific staff members like Mr. Bodhraj Tyagi at the travel desk and Harshita at the front desk receive special recognition for their assistance. Cleaning staff, such as Barsha, are noted for their excellent service. Overall, the professional and courteous demeanor of the staff, coupled with their readiness to assist, ensures a pleasant and highly recommended stay for guests at the hotel.

Yes, Crowne Plaza New Delhi Rohini by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Crowne Plaza New Delhi Rohini by IHG.

No, Crowne Plaza New Delhi Rohini by IHG doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza New Delhi Rohini by IHG.

Yes, Crowne Plaza New Delhi Rohini by IHG has a gym.

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