Palace Gate Hotel & Residence By EHM in Phnom Penh receives considerable acclaim across various aspects, highlighting a comprehensive and satisfying experience for its guests. The hotel boasts an exceptional location in the heart of the city, granting easy access to major attractions like the Royal Palace and Silver Pagoda, while maintaining a tranquil setting. Guests appreciate the stunning views from the spacious rooms, which are consistently praised for their cleanliness, comfort, and well-appointed amenities, including kitchens and balconies.
Breakfast at the hotel is highly rated for its diverse selection of fresh Asian and Western dishes, complemented by attentive service, making it a memorable culinary experience. The establishment upholds high standards of cleanliness throughout, ensuring a pristine environment that guests find appealing. The staff contributes significantly to the positive experience, noted for their kindness, professionalism, and dedication to hospitality, enhancing the overall stay.
Additional facilities such as fast and reliable free WiFi, a commendable gym with quality equipment, and excellent spa services further enhance guest satisfaction. The indoor and outdoor pools are well-maintained and offer serene environments for relaxation. Families find the hotel accommodating with spacious suites, kitchenettes, and baby cots, making it ideal for multi-generational visits.
Comfort is paramount, with beds described as luxurious and conducive to a restful night's sleep. Despite minor areas suggested for customer service improvement, Palace Gate Hotel & Residence confidently offers a high-end, four-star experience that exceeds expectations in quality and value, making it a standout choice for travelers in Phnom Penh.
Rosewood Phnom Penh is a hotel that is highly praised for its exceptional staff. Guests have described the team as friendly, helpful and providing exceptional service. The staff made guests feel like family and treated them like royalty. The hotel's location and facilities were also highly praised, but it was the staff that really stood out. Visitors were impressed with the care and attention they received with some describing their experience as "simply fabulous". Overall, the staff at Rosewood Phnom Penh played a significant role in creating a positive and memorable stay for guests.
The Frangipani Royal Palace Hotel in Phnom Penh is highly praised for its exceptional location in the city center, placing guests in close proximity to major attractions such as the Royal Palace and the scenic riverside promenade. The hotel boasts a stunning rooftop terrace that offers panoramic views, complemented by a refreshing pool, making it a highlight of the stay.
Guests frequently commend the breakfast offerings for their quality and variety, with a mix of Asian and Western dishes that cater to diverse palates. Dining on the rooftop terrace during breakfast time enhances the experience with beautiful city views, though the dinner experience has mixed reviews, with some finding the food pricey but still valuing the service and ambiance.
Accommodations are described as spacious, clean, and comfortable, with the most notable feature being the beds, often cited as exceptionally comfortable. Nevertheless, the hotel shows signs of age, particularly in room furnishings, but maintains a charming appeal that balances comfort and aesthetics.
Cleanliness generally garners positive feedback, though the decor is noted as dated in certain areas. The pool is described as a refreshing retreat and rated highly for its cleanliness. The spa services receive consistent accolades for providing a relaxing and rejuvenating experience through skilled therapists.
A significant asset to the hotel is its staff, who are often praised for their friendliness, efficiency, and excellent customer service, leaving guests feeling welcomed and well-cared for throughout their stay. Although the Wi-Fi can be inconsistent, it does not detract significantly from the overall experience.
Positioned as a great boutique hotel rather than a luxury four-star establishment, The Frangipani Royal Palace Hotel provides good value for those seeking central convenience and charm rather than opulence. The inviting ambiance created by its staff and amenities like the rooftop pool and bar make it an appealing choice for travelers exploring Phnom Penh.
Located in the heart of Phnom Penh, Ohana Phnom Penh Palace Hotel receives high praise primarily for its prime location, providing guests with easy access to the riverfront, bustling markets, renowned landmarks like the Royal Palace and the vibrant nightlife. The proximity to Sisowath Quay and availability of local transportation, including tuk-tuks, add to the convenience, making it ideal for both tourists and business travelers. Many rooms also feature stunning views of the rivers and the city's landscape.
Regarding breakfast, guests enjoy the rooftop setting with breathtaking city and river views and a buffet offering a mix of Asian and Western dishes, including fresh fruits and on-the-spot omelettes. While some guests mention inconsistency in the variety and warmth of the food, the unique experience of dining with panoramic views generally receives positive remarks.
Dinner at the hotel's rooftop restaurant adds to the charm, offering a memorable backdrop with serene views of the Mekong River. Guests commend the well-prepared Cambodian specialties and reasonably priced menu options. Despite occasional criticisms of certain dishes and the menu's limited excitement, the combination of friendly service, good food and stunning sunsets make for an enjoyable dining experience.
Rooms at Ohana Phnom Penh Palace Hotel are appreciated for their cleanliness, spaciousness and modern amenities such as adjustable air conditioning, fridges and balconies. Though some minor issues like a musty smell or noise complaints are mentioned, the overall feedback emphasizes a comfortable and pleasant stay.
The hotel maintains high cleanliness standards, especially in guest rooms and the efficient housekeeping staff contribute significantly to the positive experience. There are occasional remarks about the need for better maintenance in common areas, but the overall sentiment remains favorable.
Staff at the hotel are frequently lauded for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere. While there are rare mentions of less favorable interactions, the majority of feedback underscores the staff’s efficiency and excellent service.
Wi-Fi at the hotel presents a mixed bag with some guests experiencing fast and stable connections, particularly in common areas, while others face issues with poor, intermittent signals, especially in rooms. The need for improved reliability and speed is noted.
The gym, while small, is equipped with modern equipment and seen as sufficient for a decent workout, adding value to guests' stays.
The multiple swimming facilities, including a notable rooftop pool with breathtaking city views and jacuzzis, receive enthusiastic praise, providing a relaxing and picturesque retreat for guests.
Families find the hotel suitable with its family-friendly atmosphere, baby beds and proximity to family-friendly restaurants, making it a favorable choice for those traveling with children. Some furniture might need updating, but the hotel's overall family-oriented services are commendable.
The hotel's location is advantageous for nightlife enthusiasts with easy access to numerous bars, restaurants and entertainment options, though some guests mention safety concerns around the Riverside area.
Beds in the hotel receive mixed feedback; while many guests find them comfortable and spacious, others find them too firm, sometimes likened to being rock-hard. Nonetheless, the overall accommodation quality is largely appreciated.
In conclusion, Ohana Phnom Penh Palace Hotel stands out for its excellent location, superb facilities, friendly staff and overall cleanliness, making it a favored choice for a diverse range of travelers visiting Phnom Penh.
Sarina Boutique Hotel in Phnom Penh receives significant praise for its numerous appealing features, creating a delightful experience for travelers who prioritize comfort and convenience. Located conveniently close to the airport, the hotel provides a tranquil setting, away from city noise yet easily accessible to downtown via a short tuk-tuk ride. Guests appreciate the peaceful surroundings, unique tropical architecture, and serene atmosphere enhanced by the presence of a beautiful pool and friendly staff.
The hotel starts the day off wonderfully with a breakfast that leaves a strong impression. Served on a charming terrace, the breakfast offerings cater to diverse tastes, providing both Western and local options. The mini buffet, while compact, provides a hearty selection including fresh fruits and custom-cooked eggs, earning high praise for its quality and fulfilling experience.
Sarina Boutique Hotel excels in providing comfortable, clean, and spacious rooms, consistently noted for their modern elegance and welcoming atmosphere. Unique room features like cozy balconies and baths on terraces enhance the stay, while the family rooms offer ample space. Cleanliness is a standout attribute across the hotel, with immaculate rooms and well-maintained facilities, including a pristine pool area, contributing to an inviting ambiance.
One of the most highlighted aspects of Sarina Boutique Hotel is its exceptional staff, who are lauded for their friendliness and dedication to guest satisfaction. Their attentive service, including help with travel logistics and warm welcomes, enhances the overall stay, making guests feel valued and cared for. The commitment to excellent service permeates the hotel, underscoring a positive and supportive environment.
The pool area is a remarkable feature of the hotel, frequently described as stunning and serene. Well-maintained and surrounded by lush greenery, the pool provides a refreshing retreat, ideal for relaxation after city exploration. Additionally, the comfort of the beds is often mentioned, offering a restful night's sleep enhanced by high-quality bedding, thus cementing the hotel's reputation for a cozy and serene environment.
Overall, Sarina Boutique Hotel stands out as an ideal choice for travelers seeking a blend of tranquility, excellent service, and comfortable accommodations, making it a highly recommended destination for both leisure and business visitors.
Pooltop Phnom Penh is highly praised for its strategic location, making it an ideal base for exploring the city's attractions such as the riverfront, night market and Royal Palace. The proximity to various transport options, including bus stops, tuk-tuks and Grab services, enhances its convenience for travelers. Despite being centrally located, the hotel provides a peaceful retreat from the city's hustle and bustle.
Guests appreciate the breakfast offerings, noting the good taste, variety and pleasant rooftop dining setting. The traditional and western cuisine options receive positive feedback and the breakfast staff are commended for their service. However, some guests found the breakfast to be more expensive than expected and mentioned occasional slow service during busy times.
The hotel's dinner experience also receives high marks for its delicious food, affordability and the scenic rooftop dining area. The restaurant offers a diverse menu featuring Western and Khmer dishes, making it a convenient and satisfying dining choice. Though prices may be higher than local street food, the quality and ambiance are deemed worth it.
The rooms at Pooltop Phnom Penh are generally praised for their spaciousness, cleanliness and comfortable beds. Guests appreciate the luxury of rooms with balconies, though some find issues with small room sizes and noise. While bathrooms are mostly well-equipped, there are occasional maintenance concerns. Overall, the accommodations are suitable for budget travelers seeking basic yet comfortable lodgings.
Cleanliness is a standout feature with many guests describing the hotel and rooms as spotless. While there are occasional lapses, such as dirty bed sheets or bathroom issues, the general consensus is positive. The rooftop pool, although needing some maintenance, is a highlight for its clean and relaxing environment.
The hotel staff are consistently lauded for their exceptional service, friendliness and helpfulness. They contribute significantly to the positive guest experience, offering assistance with bookings and local information.
Wi-Fi reliability is mixed; it works well in common areas but can be weak in some guest rooms. The hotel could improve connectivity to ensure a stable internet experience for all guests.
The rooftop pool is frequently praised for its aesthetic appeal and relaxing atmosphere. Though small and sometimes needing more frequent cleaning, it provides a refreshing retreat with great views and a charming ambiance.
Parking facilities receive mixed feedback with some guests finding it adequate and others noting limitations and difficulty in locating the area. However, the availability of convenient transport options like tuk-tuks and Grab services mitigates parking challenges.
The beds are generally rated positively for their comfort, cleanliness and supportive firmness. Some guests find the mattresses too hard, but the overall comfort level is well-regarded.
In summary, Pooltop Phnom Penh offers a notable combination of prime location, comfortable accommodations and excellent service, making it a favorable option for travelers visiting Phnom Penh.
The King Grand Boutique Hotel is celebrated for its outstanding location and impeccable service, making it an ideal base for exploring the city's main attractions. Situated in a central yet peaceful street, it offers easy access to landmarks like the Royal Palace, the Silver Pagoda, the Independence Monument and the bustling riverside area. Guests appreciate the convenience of nearby restaurants, shops and tuk-tuks, which enhance their overall experience.
The hotel’s breakfast has received mixed feedback, though many guests commend the buffet's variety and value with daily changing options and hot food choices. The breakfast crew is praised for their excellent service. However, the inconsistent availability of breakfast, due to kitchen closures, is a significant drawback noted by some guests.
Rooms at the King Grand Boutique Hotel are highly rated for their cleanliness, comfort and spaciousness with modern furnishing and ample natural light through large windows. Despite a few complaints about smaller-than-expected rooms and the need for better soundproofing and more meticulous bathroom cleaning, most guests find the accommodation pleasant and well-kept. Deluxe Rooms, in particular, are highlighted for their size and added comfort.
Cleanliness is a standout feature with the hotel maintaining high standards through daily towel changes and thorough cleaning routines. The rooms are described as spotless, quiet and equipped with super comfy beds, contributing to a restful stay.
The staff's exceptional service is a cornerstone of the hotel's positive reputation. Employees are consistently friendly, professional and accommodating with special mentions of receptionists like Lien who go above and beyond to assist with travel arrangements and local tips. Their warmth and attention significantly enhance the guest experience.
The hotel offers two small but pleasant pools, including a rooftop option with city views. While guests appreciate the cleanliness and the refreshing retreat they provide, there have been instances where the pools were unavailable, causing disappointment. Nevertheless, when accessible, the pools are a lovely addition to the stay.
Lastly, the hotel's beds are frequently praised for their comfort and cleanliness with many guests highlighting the quality of sleep they enjoyed thanks to the super comfy beds and pillows. Overall, King Grand Boutique Hotel delivers a comfortable, clean and welcoming environment, making it a preferred choice for many visitors.