Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsLocated in the heart of Phnom Penh, Ohana Phnom Penh Palace Hotel receives high praise primarily for its prime location, providing guests with easy access to the riverfront, bustling markets, renowned landmarks like the Royal Palace and the vibrant nightlife. The proximity to Sisowath Quay and availability of local transportation, including tuk-tuks, add to the convenience, making it ideal for both tourists and business travelers. Many rooms also feature stunning views of the rivers and the city's landscape.
Regarding breakfast, guests enjoy the rooftop setting with breathtaking city and river views and a buffet offering a mix of Asian and Western dishes, including fresh fruits and on-the-spot omelettes. While some guests mention inconsistency in the variety and warmth of the food, the unique experience of dining with panoramic views generally receives positive remarks.
Dinner at the hotel's rooftop restaurant adds to the charm, offering a memorable backdrop with serene views of the Mekong River. Guests commend the well-prepared Cambodian specialties and reasonably priced menu options. Despite occasional criticisms of certain dishes and the menu's limited excitement, the combination of friendly service, good food and stunning sunsets make for an enjoyable dining experience.
Rooms at Ohana Phnom Penh Palace Hotel are appreciated for their cleanliness, spaciousness and modern amenities such as adjustable air conditioning, fridges and balconies. Though some minor issues like a musty smell or noise complaints are mentioned, the overall feedback emphasizes a comfortable and pleasant stay.
The hotel maintains high cleanliness standards, especially in guest rooms and the efficient housekeeping staff contribute significantly to the positive experience. There are occasional remarks about the need for better maintenance in common areas, but the overall sentiment remains favorable.
Staff at the hotel are frequently lauded for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere. While there are rare mentions of less favorable interactions, the majority of feedback underscores the staff’s efficiency and excellent service.
Wi-Fi at the hotel presents a mixed bag with some guests experiencing fast and stable connections, particularly in common areas, while others face issues with poor, intermittent signals, especially in rooms. The need for improved reliability and speed is noted.
The gym, while small, is equipped with modern equipment and seen as sufficient for a decent workout, adding value to guests' stays.
The multiple swimming facilities, including a notable rooftop pool with breathtaking city views and jacuzzis, receive enthusiastic praise, providing a relaxing and picturesque retreat for guests.
Families find the hotel suitable with its family-friendly atmosphere, baby beds and proximity to family-friendly restaurants, making it a favorable choice for those traveling with children. Some furniture might need updating, but the hotel's overall family-oriented services are commendable.
The hotel's location is advantageous for nightlife enthusiasts with easy access to numerous bars, restaurants and entertainment options, though some guests mention safety concerns around the Riverside area.
Beds in the hotel receive mixed feedback; while many guests find them comfortable and spacious, others find them too firm, sometimes likened to being rock-hard. Nonetheless, the overall accommodation quality is largely appreciated.
In conclusion, Ohana Phnom Penh Palace Hotel stands out for its excellent location, superb facilities, friendly staff and overall cleanliness, making it a favored choice for a diverse range of travelers visiting Phnom Penh. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers comfortable accommodations and a convenient location. Provides family-friendly amenities and services.
Hotel near Nightlife Spots
Ohana Phnom Penh Palace Hotel is strategically located for exploring Phnom Penh's nightlife, with many bars and restaurants within walking distance. It features a rooftop restaurant with river views.
Business Hotel
Located near the Royal Palace, Ohana Phnom Penh Palace Hotel offers business amenities and meeting facilities. It provides a comfortable stay for business travelers with its convenient location and essential services. The hotel's proximity to key attractions adds to its appeal.
4-Star Hotel
The hotel is located a short walk from the Royal Palace and offers comfortable rooms. It provides a convenient base for exploring the city's attractions.
Hotel with Indoor Pool
This hotel includes an indoor pool, complementing its three outdoor pools and rooftop jacuzzis. While it offers a variety of swimming options, the indoor pool provides a convenient year-round facility.
Hotel with Heated Pool
This hotel features two outdoor heated spa swimming pools located on the rooftop. These pools offer views of the river.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool Rooftop Pool Panoramic View Pool
Hotel with Gym
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Deluxe Double RoomOffering a seating area, the air-conditioned rooms are equipped with a window, flat-screen TVs with international channels and a desk. Complimentary bottled water and tea / coffee facilities are also provided. For added convenience, guests will find a wardrobe, a mini safety deposit box as well as a minibar. The en-suite bathrooms have a hairdryer and free toiletries.
Deluxe Twin RoomFeaturing a seating area, the air-conditioned rooms come with flat-screen TVs with international channels, a minibar as well as a desk. Complimentary bottled water and tea / coffee facilities are also provided. For added convenience, guests will find a wardrobe, a mini safety deposit box as well as a minibar. The en-suite bathrooms have a hairdryer and free toiletries.
Deluxe Double Room with BalconyOffering a private balcony, the air-conditioned rooms are equipped with a seating area, a window, flat-screen TVs with international channels and a desk. Complimentary bottled water and tea / coffee facilities are also provided. For added convenience, guests will find a wardrobe, a mini safety deposit box as well as a minibar. The en-suite bathrooms have a hairdryer and free toiletries.
Deluxe Twin with BalconyFurnished with a wardrobe and seating area, air-conditioned rooms are equipped with a personal safe, cable TV and a minibar. Free WiFi is available. En suite bathrooms offer a hairdryer, bathrobe and free bath amenities.
Rooms include 2 single beds and feature a private balcony.
Ohana Residence with Balcony Offering a private balcony and contemporary style decors, the air-conditioned rooms are equipped with a seating area, a window, flat-screen TVs with international channels and a desk. Complimentary bottled water and tea / coffee facilities are also provided. For added convenience, guests will find a wardrobe, a mini safety deposit box as well as a minibar. The en-suite bathrooms include a hairdryer, free toiletries and a walk-in shower.
Ohana Residence Featuring a contemporary-style decor, the air-conditioned rooms come with flat-screen TVs with international channels, a minibar as well as a desk. Complimentary bottled water and tea / coffee facilities are also provided. For added convenience, guests will find a wardrobe, a mini safety deposit box as well as a minibar. The en-suite bathrooms have a free toiletries and a walk-in shower.
Guest Reviews
8.5
Very Good
Location
Ohana Phnom Penh Palace Hotel stands out for its unparalleled location, praised by guests for its proximity to the riverfront and main tourist attractions. Positioned right next to the Tonle Sap and Mekong Rivers, the hotel offers visitors easy access to Phnom Penh's vibrant riverside promenade, bustling markets and renowned landmarks such as the Royal Palace. The hotel's central location in the heart of the city means that guests can reach most destinations on foot, including temples, museums, restaurants, bars and nightlife spots.
Guests also appreciate the convenience of a short walk to the nightlife district and various eateries, making it an ideal spot for both tourists and business travelers. The strategic placement allows for enjoyable strolls along the riverside with many rooms offering stunning views of the river and surrounding cityscape. Moreover, the hotel’s close proximity to Sisowath Quay ensures that visitors are never far from the action.
The convenience of local transportation is another highlight with tuk-tuks readily available to explore the city further. The hotel's rooftop areas, including pools and a bar, provide guests with a relaxing spot to unwind while taking in panoramic views of Phnom Penh.
In sum, the hotel's excellent location, combined with its comfortable amenities and friendly staff, makes it a favored choice for travelers seeking to experience the dynamic energy of Phnom Penh while staying close to its iconic attractions.
Breakfast
The breakfast experience at Ohana Phnom Penh Palace Hotel garners a mix of opinions, but the positive aspects are clear. Many guests praise the rooftop setting with its stunning views of the city and river, making breakfast a delightful experience. The buffet is described as generous and varied, offering a mix of Asian and Western options including on-the-spot omelettes, fresh fruits, pastries and more. This variety ensures there are choices for both Asian and Western tastes, although some guests feel it could be more substantial or offer more vegetarian options.
The breakfast is frequently described as good, very good or excellent with particular emphasis on the quality of some items like omelettes and the fresh fruit selection. The experience of dining in the morning with such breathtaking views is often highlighted as a significant plus. However, there are a few criticisms as well. Some guests noted that the breakfast offerings can be inconsistent, sometimes lacking in variety or not being kept adequately warm. There were occasional complaints about cleanliness, such as tables not being promptly cleared or the presence of flies around the food.
Overall, the rooftop breakfast at Ohana Phnom Penh Palace Hotel is appreciated for its variety and the wonderful views it provides, making it a memorable start to the day for many guests despite some minor downsides.
Dinner
'Ohana Phnom Penh Palace Hotel' offers a mixed dining experience that leans towards the positive, particularly distinguished by its rooftop restaurant and bar. It provides an excellent venue for both breakfast and dinner, where guests frequently enjoy meals with a serene view of the Mekong River and nearby temples. The rooftop setting enhances the dining experience, making it a memorable backdrop for breakfast and evening meals.
The menu caters to a wide range of taste preferences with many guests commending the well-presented and tasty dishes. Special mentions go to the Cambodian specialties and dishes like the beef lok lak, which are praised for their superb taste. The restaurant also receives compliments for its value with good and well-priced food and beverages, making it a highly recommended spot for an evening meal.
The friendly staff, combined with the good food, contribute significantly to a positive dining atmosphere. The rooftop restaurant is also noted for providing an opportunity to dine while enjoying the stunning sunrise or sunset views.
However, some inconsistencies are noted, particularly about certain dishes like the cold club sandwich and fries and some guests find the restaurant menu to be not very exciting or recommend going out for meals instead. Overall, while there are a few areas for improvement, the rooftop dining experience at 'Ohana Phnom Penh Palace Hotel' remains a highlight for many guests.
Rooms
At 'Ohana Phnom Penh Palace Hotel,' guest reviews highlight the spaciousness and cleanliness of the rooms. Many guests found the rooms to be large, bright and comfortable with some featuring lovely views of the river or cityscape. The rooms reportedly matched the photos available online and came equipped with modern amenities, such as adjustable air conditioning, fridges and balconies. Guests appreciated the comfortable beds and well-maintained spaces with frequent mentions of the clean and functional design. While some reviews noted issues such as a musty smell or the need for minor renovations, the overall feedback emphasized the comfort and spaciousness of the accommodations. The hotel's central location and well-equipped facilities, including a nice swimming pool and rooftop jacuzzi, further added to the guest experience. Despite a few noise complaints, the rooms were generally described as quiet, cool and cozy, making it a pleasant stay for visitors.
Beds
Guests of 'Ohana Phnom Penh Palace Hotel' have had varied experiences with the beds provided. While many found the beds to be super comfortable, spacious and ideal for a good night's sleep, this sentiment wasn't universal. Numerous reviews highlighted beds as being extremely firm with some even describing them as rock-hard or as hard as rocks. Despite these mixed opinions on bed firmness, other guests appreciated the comfort and size of the beds, likening them to sleeping on a cloud.
Overall, the hotel's bedding quality was noted positively with frequent mentions of very comfortable and clean beds. The rooms themselves were described as comfortable and well-kept, which added to the overall positive experience. The staff's politeness and friendliness were also a noteworthy highlight. While the firm bedding might be in line with broader regional standards, for those who prefer a softer sleeping surface, it could be less than ideal.
Cleanliness
The 'Ohana Phnom Penh Palace Hotel' earns high marks for cleanliness from its guests with many reviews highlighting its spotlessly clean and well-maintained rooms. Guests consistently mention that the rooms are cleaned daily and thoroughly, leaving the spaces sparkling clean and well-organized. The modern and spacious rooms frequently exceed expectations in terms of cleanliness and comfort.
The hotel's amenities, such as the swimming pool, are generally well-maintained, though some mixed feedback exists regarding the jacuzzi and the pool's upkeep. Public areas of the hotel also receive praise for their cleanliness, although there are a few notes suggesting potential improvement in specific areas such as the entrance and hallways.
The housekeeping staff is recognized for their efficient and friendly service, contributing to the overall clean and comfortable atmosphere of the hotel. Despite a few minor issues, such as occasional dust on furniture and an outdated jacuzzi, the general sentiment points to a well-kept establishment that meets cleanliness standards admirably.
In essence, the 'Ohana Phnom Penh Palace Hotel' stands out as a clean, comfortable and well-maintained hotel, making it a solid choice for travelers valuing hygiene and a tidy living environment.
Staff
The reviews for the staff at 'Ohana Phnom Penh Palace Hotel' are overwhelmingly positive. Guests frequently describe the staff as very friendly, helpful, polite and accommodating. The front desk team is often highlighted for their efficiency and willingness to assist with taxi arrangements and other requests. Housekeeping staff receive praise for their excellence and friendliness, ensuring rooms are clean and comfortable. Receptionists, although occasionally seen as less friendly by some, generally maintain a high standard of service and speak excellent English.
The staff’s attentiveness, professionalism and enthusiasm are apparent with many guests noting their readiness to respond to needs and make guests feel welcome. The pool and food services also receive commendations with rooftop restaurant staff being particularly attentive.
Instances of less favorable experiences appear minimal and mostly isolated with a few guests mentioning occasional impoliteness at the check-in desk or restaurant. Nonetheless, the majority of feedback emphasizes the exceptional and pleasant nature of the staff, contributing to a welcoming and supportive environment for visitors.
Wi-Fi
The Wi-Fi experience at 'Ohana Phnom Penh Palace Hotel' has been varied with both positive and negative aspects noted by guests. Some visitors have praised the Wi-Fi for being fast and stable, particularly in common areas like the lobby. There were mentions of good and even impressive Wi-Fi connections in certain rooms with some guests noting improvements after changing rooms. Several reviews highlighted the convenience of free Wi-Fi available within the hotel premises.
However, a number of guests expressed dissatisfaction, describing the Wi-Fi as unreliable and slow. Specific issues included weak signals, intermittent connections and the need for occasional resets. A noticeable trend was the poor Wi-Fi reception in rooms with some guests experiencing minimal or no connection at all. There were consistent remarks about the need for improvement in the speed and reliability of the Internet, particularly in specific rooms or areas of the hotel.
Gym
The gym at 'Ohana Phnom Penh Palace Hotel' generally garners positive feedback for its functionality and modern equipment. While some guests note that the gym is small and simple, it is often described as sufficient and well-equipped. The fitness center is conveniently located on the ground floor, connected to the pool area, which enhances the overall user experience. Guests appreciate the new, working machines and the availability of weights, making it a useful feature for a decent workout. Although it may not be extensive, its range of equipment and well-maintained space makes it a valuable amenity for guests.
Pool
The 'Ohana Phnom Penh Palace Hotel' consistently impresses guests with its multiple swimming facilities, including two main pools and a couple of jacuzzis. The rooftop pool particularly stands out, offering a breathtaking view of the city and a relaxing atmosphere. The ground floor pool is noted for its size, cleanliness and suitability for a proper swim. Guests appreciate the well-maintained and inviting poolside area, which provides a pleasant environment for relaxation. The addition of jacuzzis on the rooftop adds to the variety of options for a soothing dip. Despite minor comments about limited seating and one remark on the pool's cold temperature, the overall sentiment is overwhelmingly positive, highlighting the pools as a standout feature of this hotel. The location near the river enhances the appeal, making it a delightful spot for both leisure and picturesque views.
Family
Ohana Phnom Penh Palace Hotel offers a family-friendly atmosphere highly appreciated by guests. Families traveling with children reported having a great time with enough activities to keep kids entertained. The hotel's family-friendly regards and attitudes were consistently praised and the presence of amenities like baby beds further enhanced their comfort. The location is also conveniently close to family-friendly restaurants, making it easy for families to enjoy their meals. Despite some furniture being older and in need of replacement or renovation, the beautiful building and overall positive family experiences make it a good choice for those traveling with children.
Nightlife
Ohana Phnom Penh Palace Hotel is strategically located for those keen on exploring the vibrant nightlife of Phnom Penh. With a multitude of bars, restaurants and lively entertainment options just a short walk away, guests can easily immerse themselves in the local scene. The hotel is situated in a bustling area that's conveniently close to popular tourist attractions and tour spots like Wat Phnom and the King's Palace, making it a prime spot for both sightseeing and nighttime fun.
Despite the hotel's proximity to fabulous restaurants and nightlife, some guests noted that the surrounding area, especially Riverside, may not feel as safe as it appears at first glance. It's also important to consider that the hotel's location in the red-light district might not suit all travelers. However, for nightlife enthusiasts, the access to plenty of bars, street markets operating day and night and various forms of public transportation, such as tuk-tuks, makes it an ideal base.
The area is lively with numerous opportunities for dining out and entertainment, including nearby nightclubs and street bars, which may also contribute to some noise in the vicinity. This dynamic atmosphere is perfect for those looking to experience a long night in Phnom Penh with plenty of options for check-ins and meaningful tours.
3 Star
Ohana Phnom Penh Palace Hotel in Cambodia offers a solid three-star experience that many guests find highly satisfactory. Positioned as a clean, modern hotel, it delivers good value for the money spent. The accommodations are widely regarded as comfortable, making it a good choice for travelers looking for an affordable stay without compromising on basic amenities.
The breakfast buffet, while acknowledged as mediocre, does provide a nice variety on the menu, aligning well with expectations for a hotel of its class. Guests appreciate the overall value, noting that the hotel provides good service and comfort typical of a three-star establishment.
Many guests find the hotel to be an excellent and highly recommended option, particularly for those seeking an economical stay. The location is also a plus, adding to the overall good impression of the hotel. Despite not being a luxury five-star, Ohana Phnom Penh Palace stands out as a great, old-fashioned three-star hotel that many visitors wouldn't hesitate to choose again.
Business
Ohana Phnom Penh Palace Hotel offers a well-managed and organized experience ideal for business travelers. Located in a convenient area with numerous businesses nearby, the hotel promises accessibility in a casual setting. Guests can expect a quick check-in process and friendly reception service. The availability of a business lounge and meeting rooms caters specifically to business needs. While some minor issues like the shower drain have been noted, the overall value for money and standard of the rooms make it a pleasant choice for professional stays in Phnom Penh.
Rooftop Pool
The rooftop pool at 'Ohana Phnom Penh Palace Hotel' is highly praised for its cleanliness and stunning views of the temple, city and river. Guests enjoyed the cool and refreshing atmosphere of the pool, describing it as lovely, nice and amazing. The rooftop area features two clean infinity pools and a chic jacuzzi, offering a perfect spot for relaxation with its fabulous and fantastic views. The rooftop terrace also includes a bar and restaurant, enhancing the overall guest experience with splendid views and a pleasant breakfast setting. Although some reviewers mentioned the pools are on the smaller side, the overall impression is one of satisfaction with the rooftop amenities and the serene ambiance they provide.
Outdoor Pool
The Ohana Phnom Penh Palace Hotel boasts an array of impressive swimming facilities. The rooftop area, complete with a jacuzzi, offers stunning views of the temple and city, creating a picturesque setting for relaxation. Visitors have particularly enjoyed the beautiful, clean pools on the ground floor, ideal for both relaxation and swimming laps. The main pool area provides a large, inviting space with sunbeds and even includes a children's section. While the hotel features both heated and unheated outdoor pools, all are well-maintained and visually appealing. Guests have highlighted the rooftop pools and jacuzzis as top-notch and particularly enjoyed the pleasant pool atmosphere. Despite a few noting that some pool images can be misleading regarding size, the consensus remains that the pools at Ohana Phnom Penh Palace Hotel contribute significantly to a relaxing and enjoyable stay.
Yes, Ohana Phnom Penh Palace Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Rooftop Pool, Panoramic View Pool.
No, a spa isn't available at Ohana Phnom Penh Palace Hotel.
No, Ohana Phnom Penh Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at Ohana Phnom Penh Palace Hotel.