The Frangipani Royal Palace Hotel
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Summary of reviewsThe Frangipani Royal Palace Hotel in Phnom Penh is highly praised for its exceptional location in the city center, placing guests in close proximity to major attractions such as the Royal Palace and the scenic riverside promenade. The hotel boasts a stunning rooftop terrace that offers panoramic views, complemented by a refreshing pool, making it a highlight of the stay.
Guests frequently commend the breakfast offerings for their quality and variety, with a mix of Asian and Western dishes that cater to diverse palates. Dining on the rooftop terrace during breakfast time enhances the experience with beautiful city views, though the dinner experience has mixed reviews, with some finding the food pricey but still valuing the service and ambiance.
Accommodations are described as spacious, clean, and comfortable, with the most notable feature being the beds, often cited as exceptionally comfortable. Nevertheless, the hotel shows signs of age, particularly in room furnishings, but maintains a charming appeal that balances comfort and aesthetics.
Cleanliness generally garners positive feedback, though the decor is noted as dated in certain areas. The pool is described as a refreshing retreat and rated highly for its cleanliness. The spa services receive consistent accolades for providing a relaxing and rejuvenating experience through skilled therapists.
A significant asset to the hotel is its staff, who are often praised for their friendliness, efficiency, and excellent customer service, leaving guests feeling welcomed and well-cared for throughout their stay. Although the Wi-Fi can be inconsistent, it does not detract significantly from the overall experience.
Positioned as a great boutique hotel rather than a luxury four-star establishment, The Frangipani Royal Palace Hotel provides good value for those seeking central convenience and charm rather than opulence. The inviting ambiance created by its staff and amenities like the rooftop pool and bar make it an appealing choice for travelers exploring Phnom Penh.
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Guests frequently commend the breakfast offerings for their quality and variety, with a mix of Asian and Western dishes that cater to diverse palates. Dining on the rooftop terrace during breakfast time enhances the experience with beautiful city views, though the dinner experience has mixed reviews, with some finding the food pricey but still valuing the service and ambiance.
Accommodations are described as spacious, clean, and comfortable, with the most notable feature being the beds, often cited as exceptionally comfortable. Nevertheless, the hotel shows signs of age, particularly in room furnishings, but maintains a charming appeal that balances comfort and aesthetics.
Cleanliness generally garners positive feedback, though the decor is noted as dated in certain areas. The pool is described as a refreshing retreat and rated highly for its cleanliness. The spa services receive consistent accolades for providing a relaxing and rejuvenating experience through skilled therapists.
A significant asset to the hotel is its staff, who are often praised for their friendliness, efficiency, and excellent customer service, leaving guests feeling welcomed and well-cared for throughout their stay. Although the Wi-Fi can be inconsistent, it does not detract significantly from the overall experience.
Positioned as a great boutique hotel rather than a luxury four-star establishment, The Frangipani Royal Palace Hotel provides good value for those seeking central convenience and charm rather than opulence. The inviting ambiance created by its staff and amenities like the rooftop pool and bar make it an appealing choice for travelers exploring Phnom Penh.
Hotel for Honeymoon
Located near the Royal Palace, this hotel offers a blend of traditional Khmer design and modern comforts. Its serene ambiance and convenient location make it a romantic choice for couples.
Hotel with Spa
Offers spa services in a convenient location, near the Royal Palace. A good option for travelers wanting to explore the city while enjoying spa treatments.
Romantic Hotel
Located near the Royal Palace, this hotel offers a charming and intimate atmosphere. The rooftop pool, comfortable rooms, and friendly service create a romantic and relaxing stay.
Hotel near Nightlife Spots
Situated on Street 178, this hotel is near various nightlife options. Its location provides convenient access to entertainment.
4-Star Hotel
The Frangipani Royal Palace Hotel offers a blend of traditional Khmer hospitality and modern amenities. Its location near the Royal Palace makes it ideal for cultural exploration.
Hotel with Indoor Pool
This hotel is listed as having an indoor swimming pool.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Rooftop Pool Panoramic View Pool
Business Hotel
Accessible Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Nestled in the vibrant heart of Phnom Penh, The Frangipani Royal Palace Hotel boasts an exceptional location that many consider unmatched in the city. This central hotel places guests a stone's throw away from major attractions like the Royal Palace, National Museum, and the scenic riverside promenade along the Mekong River. It's proximity to an array of eateries, bars, and shops allows visitors to effortlessly explore the lively offerings of the area. A striking feature of the hotel is its stunning rooftop terrace, offering panoramic views over Phnom Penh and the captivating Royal Palace. This rooftop space, complete with a refreshing pool, is a highlight that complements the hotel's ideal location. With reliable transportation options, guests find themselves in a hub of activity while still enjoying a serene environment that makes exploring the city stress-free. The strategic position of the hotel not only promises cultural and scenic experiences but also ensures convenience for travelers keen on delving into the rich tapestry of Phnom Penh's attractions.
The breakfast at The Frangipani Royal Palace Hotel in Cambodia receives mostly positive feedback from guests. Many reviews highlight the excellent quality and variety of the buffet breakfast, which offers a robust mix of Asian and Western dishes, including omelettes made to order, noodle soup stations, pastries, fruits, and more. The inclusion of local specialties like pho and a variety of freshly prepared egg dishes seem to be particularly appreciated. Dining on the rooftop terrace is a noted highlight, providing stunning views of the city, the Mekong River, and the nearby Royal Palace, creating a pleasant atmosphere to start the day. While some guests occasionally found the breakfast service to be slow or wished for better replenishment of food items, the overall impression is that the breakfast is both hearty and plentiful. It’s seen as a great value, often exceeding expectations for the price. Guests frequently mention that the breakfast offered a broad selection, ensuring there is something satisfying for every palate.
The Frangipani Royal Palace Hotel offers an appealing dining experience, appreciated by its guests for both its restaurant and sky bar ambiance, especially during the evenings and breakfast hours. Visitors consistently commend the restaurant for its great food, describing the offerings as top-notch and good value for money. The service provided by the hotel’s staff is also praised as great, adding to the positive overall dining experience.
However, there are mixed feelings regarding the rooftop bar's food, with some guests finding it disappointing, along with the restaurant's dinner pricing being perceived as overpriced, even though other guests find the prices acceptable. While the live music quality is recognized, its loudness is not conducive to a pleasant dining atmosphere.
Some guests have mentioned their need to seek alternative dining options nearby, such as the FCC and Le Wok restaurant, which are conveniently located close to the hotel. Though there are areas that may benefit from renovation, the Frangipani Royal Palace Hotel succeeds in providing a commendable dining service that satisfies many of its patrons.
At The Frangipani Royal Palace Hotel, guests can expect a mix of experiences with its accommodations. Many reviews highlight the rooms as being spacious, clean, and quite comfortable, with some rooms offering beautiful views of the Royal Palace and park, adding to the allure. The beds are frequently mentioned as being particularly comfy, enhancing sleep quality. Some rooms boast delightful features such as balconies and terraces, perfect for taking in scenic views.
Despite the comfort, guests note that the hotel is not luxurious, with several reviews pointing out the need for renovations in some aging rooms. The decor, while lovely and locally styled, can sometimes appear dated. The bathrooms also receive mixed feedback, with some being called outdated while others are noted for their good size and cleanliness.
The hotel provides a clean and quiet environment, with daily maintenance ensuring a tidy stay. It also offers basic amenities and some attractive features like a roof-top pool and bar with outstanding city views, making it a pleasant place for guests seeking a peaceful retreat in a central location. Overall, while not a luxury establishment, The Frangipani Royal Palace Hotel is appreciated for its comfort, cleanliness, and exceptional views.
The reviews for The Frangipani Royal Palace Hotel consistently highlight the exceptional comfort of the beds, which seem to be a favorite feature among guests. Many reviews describe the beds as incredibly comfortable, with some guests going so far as to note that they are the most comfortable they've experienced in Cambodian hotels. The bedding quality is often praised as very good, contributing to restful and undisturbed sleep. While most feedback is overwhelmingly positive, a few guests have noted issues such as small bed sizes and occasionally hard mattresses. Despite these rare criticisms, the general consensus is that the hotel's beds provide a very comfortable sleeping experience, with a standout mention of a massive king-size bed that accommodates at least three people. Overall, the hotel's accommodation seems to excel in providing guests with a cozy and relaxing place to rest.
The Frangipani Royal Palace Hotel offers a mixed experience when it comes to cleanliness. While some guests have noted the presence of issues such as dated decor and occasional pests, many reviews highlight the hotel's commitment to cleanliness in specific areas. The rooms and pool area receive high marks, often described as clean, very clean, or even immaculate, and guests frequently mention clean and comfortable accommodations. The hotel's structure is of high quality, with pleasant and attentive staff contributing to a positive atmosphere.
Despite the hotel showing signs of age, with calls for upgrades in certain areas, particularly bathrooms and staircases, the overall ambiance remains inviting. The pool stands out as exceptionally clean, some deeming it the best they encountered in Southeast Asia. Decor is appreciated for being good, with well-maintained rooms often described as spacious and bright. The hotel's rooftop breakfast area offers a lovely view, adding a delightful touch to the stay.
For travelers seeking a centrally located, clean, and comfortable environment, the hotel maintains significant appeal, though some areas of the property might benefit from a thoughtful refresh to address its quirks and signs of wear.
The Frangipani Royal Palace Hotel in Phnom Penh stands out for its exceptional staff who leave a lasting impression on guests. Reviews consistently highlight the friendliness and warmth of the personnel, making visitors feel at home during their stay. Many guests specifically commend the staff for being attentive, efficient, and accommodating, going the extra mile to ensure a pleasant experience. Individuals like Ms. Ly Eang and Paul on reception are noted for their outstanding service and ability to satisfy guest requests generously.
The hotel's staff are consistently described as kind, caring, and charismatic, with their smiles and professional demeanor greatly enhancing the overall experience. The team is not only responsive and ready to help at every opportunity, but also embodies a service-oriented approach that guests truly appreciate. Whether it's the front desk, restaurant, or pool area, staff members are praised for their politeness and attentiveness, contributing to excellent customer service. The Frangipani Royal Palace Hotel clearly benefits from having such a dedicated and friendly team, regarded as its best asset by many visitors.
The Wi-Fi experience at The Frangipani Royal Palace Hotel seems to be mixed, with varying reports from guests. Some guests have praised the hotel for its excellent Wi-Fi, particularly when moved to rooms with better connectivity. However, others have encountered issues with intermittent and poor Wi-Fi, especially in the rooms, noting that the connection could benefit from improvements such as individual room routers. Despite these challenges, the hotel excels in other areas, offering beautifully decorated and comfortable rooms, a magical rooftop bar and restaurant, and outstanding service. Guests appreciated the professional and polite staff, along with the highly recommended spa services that showcase the beauty of Cambodian hospitality.
Nestled within The Frangipani Royal Palace Hotel is a spa that receives consistent praise from guests. The massage services stand out as a highlight, often described as great, very good, and amazing. The facility is highly recommended, largely due to the presence of highly skilled and professionally trained massage therapists who ensure a gratifying experience. Guests appreciate the convenience of having this relaxing amenity located within the hotel, adding to the overall appeal of their stay. Overall, the spa offers a satisfying escape for those looking to unwind and rejuvenate.
The Frangipani Royal Palace Hotel offers a quiet retreat amidst the bustling cityscape, with its standout feature being the charming rooftop pool. Despite its modest size, the pool provides a refreshing haven after a long day of exploring. Guests frequently enjoy the splendid panoramic views from this lovely space, including sights of the royal palace, city skyline, and the serene Mekong River.
The rooftop isn’t just about the pool; the adjoining bar and restaurant elevate the experience with their welcoming ambiance. As the sun sets, the rooftop becomes a magical spot for cocktails, offering a stunning backdrop. The pool area is described as an oasis, harmoniously complemented by well-maintained frangipani trees and cozy seating.
Positioned right next to the palace, the hotel boasts an ideal location for sightseeing and relaxation. The rooftop's visuals contribute significantly to the hotel's appeal, making it a prime destination for those seeking a mix of comfort, style, and picturesque views. Whether savoring a light meal or taking a refreshing dip, guests find the rooftop an integral part of their stay at the Frangipani Royal Palace Hotel.
The Frangipani Royal Palace Hotel offers an overall charming experience in Phnom Penh, thanks to its attractive colonial architecture and great location near the palace. Despite being recognized as a four-star establishment, reviews suggest it does not consistently meet the standards associated with such a rating. Visitors appreciate the excellent customer service provided by the friendly, helpful, and accommodating staff, which stands out as a highlight of the stay. Although the hotel has aged well since its opening in 2007, some areas like the furnishing and flooring indicate signs of wear, with evidence of peeling paint and cement floors lacking tiles. While the hotel represents good value for money for its prime location, those expecting a luxurious four-star experience may find areas wanting. Instead, the hotel is noted to comfortably fit in as a great boutique option, particularly for travelers seeking convenience and charm rather than opulence.
Perched atop The Frangipani Royal Palace Hotel, the rooftop pool is a delightful oasis that consistently impresses guests with its refreshing and clean waters. Although on the smaller side, its beauty is undeniable, offering a serene spot to unwind. The pool deck enhances the experience with spectacular views of the city, making it a remarkable setting not only for swimming but also for soaking in the surrounding scenery. Adjacent to the pool is a charming rooftop bar, which adds to the allure with its inviting ambiance. Overall, the rooftop pool and bar combination creates a fantastic leisure experience that guests thoroughly enjoy, highlighted by the fabulous city views that serve as a stunning backdrop.
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Location
Breakfast
Dinner
However, there are mixed feelings regarding the rooftop bar's food, with some guests finding it disappointing, along with the restaurant's dinner pricing being perceived as overpriced, even though other guests find the prices acceptable. While the live music quality is recognized, its loudness is not conducive to a pleasant dining atmosphere.
Some guests have mentioned their need to seek alternative dining options nearby, such as the FCC and Le Wok restaurant, which are conveniently located close to the hotel. Though there are areas that may benefit from renovation, the Frangipani Royal Palace Hotel succeeds in providing a commendable dining service that satisfies many of its patrons.
Rooms
Despite the comfort, guests note that the hotel is not luxurious, with several reviews pointing out the need for renovations in some aging rooms. The decor, while lovely and locally styled, can sometimes appear dated. The bathrooms also receive mixed feedback, with some being called outdated while others are noted for their good size and cleanliness.
The hotel provides a clean and quiet environment, with daily maintenance ensuring a tidy stay. It also offers basic amenities and some attractive features like a roof-top pool and bar with outstanding city views, making it a pleasant place for guests seeking a peaceful retreat in a central location. Overall, while not a luxury establishment, The Frangipani Royal Palace Hotel is appreciated for its comfort, cleanliness, and exceptional views.
Beds
Cleanliness
Despite the hotel showing signs of age, with calls for upgrades in certain areas, particularly bathrooms and staircases, the overall ambiance remains inviting. The pool stands out as exceptionally clean, some deeming it the best they encountered in Southeast Asia. Decor is appreciated for being good, with well-maintained rooms often described as spacious and bright. The hotel's rooftop breakfast area offers a lovely view, adding a delightful touch to the stay.
For travelers seeking a centrally located, clean, and comfortable environment, the hotel maintains significant appeal, though some areas of the property might benefit from a thoughtful refresh to address its quirks and signs of wear.
Staff
The hotel's staff are consistently described as kind, caring, and charismatic, with their smiles and professional demeanor greatly enhancing the overall experience. The team is not only responsive and ready to help at every opportunity, but also embodies a service-oriented approach that guests truly appreciate. Whether it's the front desk, restaurant, or pool area, staff members are praised for their politeness and attentiveness, contributing to excellent customer service. The Frangipani Royal Palace Hotel clearly benefits from having such a dedicated and friendly team, regarded as its best asset by many visitors.
Wi-Fi
Spa
Pool
The rooftop isn’t just about the pool; the adjoining bar and restaurant elevate the experience with their welcoming ambiance. As the sun sets, the rooftop becomes a magical spot for cocktails, offering a stunning backdrop. The pool area is described as an oasis, harmoniously complemented by well-maintained frangipani trees and cozy seating.
Positioned right next to the palace, the hotel boasts an ideal location for sightseeing and relaxation. The rooftop's visuals contribute significantly to the hotel's appeal, making it a prime destination for those seeking a mix of comfort, style, and picturesque views. Whether savoring a light meal or taking a refreshing dip, guests find the rooftop an integral part of their stay at the Frangipani Royal Palace Hotel.
4 Star
Rooftop Pool
Yes, The Frangipani Royal Palace Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool, Panoramic View Pool.
Yes, a spa is available at The Frangipani Royal Palace Hotel.
No, The Frangipani Royal Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at The Frangipani Royal Palace Hotel.
No, The Frangipani Royal Palace Hotel doesn't have a gym.
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