Pooltop Phnom Penh
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Summary of reviewsPooltop Phnom Penh is highly praised for its strategic location, making it an ideal base for exploring the city's attractions such as the riverfront, night market and Royal Palace. The proximity to various transport options, including bus stops, tuk-tuks and Grab services, enhances its convenience for travelers. Despite being centrally located, the hotel provides a peaceful retreat from the city's hustle and bustle.
Guests appreciate the breakfast offerings, noting the good taste, variety and pleasant rooftop dining setting. The traditional and western cuisine options receive positive feedback and the breakfast staff are commended for their service. However, some guests found the breakfast to be more expensive than expected and mentioned occasional slow service during busy times.
The hotel's dinner experience also receives high marks for its delicious food, affordability and the scenic rooftop dining area. The restaurant offers a diverse menu featuring Western and Khmer dishes, making it a convenient and satisfying dining choice. Though prices may be higher than local street food, the quality and ambiance are deemed worth it.
The rooms at Pooltop Phnom Penh are generally praised for their spaciousness, cleanliness and comfortable beds. Guests appreciate the luxury of rooms with balconies, though some find issues with small room sizes and noise. While bathrooms are mostly well-equipped, there are occasional maintenance concerns. Overall, the accommodations are suitable for budget travelers seeking basic yet comfortable lodgings.
Cleanliness is a standout feature with many guests describing the hotel and rooms as spotless. While there are occasional lapses, such as dirty bed sheets or bathroom issues, the general consensus is positive. The rooftop pool, although needing some maintenance, is a highlight for its clean and relaxing environment.
The hotel staff are consistently lauded for their exceptional service, friendliness and helpfulness. They contribute significantly to the positive guest experience, offering assistance with bookings and local information.
Wi-Fi reliability is mixed; it works well in common areas but can be weak in some guest rooms. The hotel could improve connectivity to ensure a stable internet experience for all guests.
The rooftop pool is frequently praised for its aesthetic appeal and relaxing atmosphere. Though small and sometimes needing more frequent cleaning, it provides a refreshing retreat with great views and a charming ambiance.
Parking facilities receive mixed feedback with some guests finding it adequate and others noting limitations and difficulty in locating the area. However, the availability of convenient transport options like tuk-tuks and Grab services mitigates parking challenges.
The beds are generally rated positively for their comfort, cleanliness and supportive firmness. Some guests find the mattresses too hard, but the overall comfort level is well-regarded.
In summary, Pooltop Phnom Penh offers a notable combination of prime location, comfortable accommodations and excellent service, making it a favorable option for travelers visiting Phnom Penh.
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Guests appreciate the breakfast offerings, noting the good taste, variety and pleasant rooftop dining setting. The traditional and western cuisine options receive positive feedback and the breakfast staff are commended for their service. However, some guests found the breakfast to be more expensive than expected and mentioned occasional slow service during busy times.
The hotel's dinner experience also receives high marks for its delicious food, affordability and the scenic rooftop dining area. The restaurant offers a diverse menu featuring Western and Khmer dishes, making it a convenient and satisfying dining choice. Though prices may be higher than local street food, the quality and ambiance are deemed worth it.
The rooms at Pooltop Phnom Penh are generally praised for their spaciousness, cleanliness and comfortable beds. Guests appreciate the luxury of rooms with balconies, though some find issues with small room sizes and noise. While bathrooms are mostly well-equipped, there are occasional maintenance concerns. Overall, the accommodations are suitable for budget travelers seeking basic yet comfortable lodgings.
Cleanliness is a standout feature with many guests describing the hotel and rooms as spotless. While there are occasional lapses, such as dirty bed sheets or bathroom issues, the general consensus is positive. The rooftop pool, although needing some maintenance, is a highlight for its clean and relaxing environment.
The hotel staff are consistently lauded for their exceptional service, friendliness and helpfulness. They contribute significantly to the positive guest experience, offering assistance with bookings and local information.
Wi-Fi reliability is mixed; it works well in common areas but can be weak in some guest rooms. The hotel could improve connectivity to ensure a stable internet experience for all guests.
The rooftop pool is frequently praised for its aesthetic appeal and relaxing atmosphere. Though small and sometimes needing more frequent cleaning, it provides a refreshing retreat with great views and a charming ambiance.
Parking facilities receive mixed feedback with some guests finding it adequate and others noting limitations and difficulty in locating the area. However, the availability of convenient transport options like tuk-tuks and Grab services mitigates parking challenges.
The beds are generally rated positively for their comfort, cleanliness and supportive firmness. Some guests find the mattresses too hard, but the overall comfort level is well-regarded.
In summary, Pooltop Phnom Penh offers a notable combination of prime location, comfortable accommodations and excellent service, making it a favorable option for travelers visiting Phnom Penh.
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Guest Reviews
Situated in a prime spot, Pooltop Phnom Penh boasts an enviable location that provides seamless access to major attractions and conveniences within the city. Positioned close to the river, the night market and the Royal Palace, this hotel is ideal for those who enjoy exploring the city on foot. Visitors appreciate the proximity to various bus stops and terminals, making it an excellent choice for travelers transiting through or exploring other parts of Cambodia.
The hotel offers a peaceful environment while still being centrally located, ensuring that guests can easily venture out to bustling market areas and vibrant nightlife spots. Despite its central location, the area remains relatively quiet, providing a serene retreat after a day of sightseeing.
Guests also highlight the convenience of having various tuk-tuk and Grab options readily available, simplifying travel to more distant attractions. The rooftop bar and pool are particularly praised for their scenic views and relaxation opportunities, making it a delightful place to unwind.
Overall, Pooltop Phnom Penh is lauded for its strategic location, making it a fantastic base for discovering the city's charms, from the bustling riverside promenade to local markets and historical sites. The friendly staff and clean facilities further enhance the guest experience, ensuring a comfortable and enjoyable stay.
The breakfast experience at Pooltop Phnom Penh generally receives positive feedback from guests. Reviewers frequently mention that they enjoyed good and tasty food with many appreciating the variety and the combination of traditional and western cuisine options. The rooftop restaurant with its lovely terrace and pool views, is highlighted as a great spot to have breakfast. The breakfast staff are commended for their good service and the atmosphere in the breakfast room is described as modern and stylish.
Several reviews note the delicious omelettes and the vegan-friendly options. Guests also found the food to be reasonably priced for a capital city and mention the extensive and varied breakfast menu. However, some critiques do emerge, such as the breakfast being more expensive than expected or described during booking and a few guests found the breakfast menu to be plain or the food quality not exceptional. There are also mentions of the breakfast service being slow and staff sometimes being overwhelmed during busy mornings.
In summary, Pooltop Phnom Penh’s breakfast offerings are viewed positively for their good taste, variety and pleasant setting, despite some criticisms regarding price and service efficiency.
Pooltop Phnom Penh has garnered considerable praise for its dining experience. Guests have expressed satisfaction with its delicious food, highlighting its remarkable quality and affordability. The restaurant, particularly noted for its varied menu, offers a range of options including Western dishes and local Khmer cuisine, catering to diverse tastes and preferences. The rooftop dining area not only provides good food but also a pleasant ambiance with the additional perks of great views and a poolside setting.
Multiple reviews commend the restaurant's value for money, underscoring its reasonably priced meals which are accessible all day. The food has been described as delicious with several guests specifically recommending dishes like the Khmer Curry and lauding the restaurant’s extensive and tasty menu. Many guests found the restaurant to be a convenient and satisfying choice, appreciating its extended service hours and the availability of both meals and drinks on-site.
While some mentioned that prices can be slightly higher compared to local street food options, the consensus is that the quality and convenience of the restaurant make up for it. The rooftop setting, combined with friendly and helpful staff, enhances the dining experience, making it a memorable part of the stay at Pooltop Phnom Penh. Overall, the restaurant offers a delightful blend of good food, reasonable prices and a charming atmosphere.
Pooltop Phnom Penh offers a mix of well-reviewed and less-than-perfect accommodations that cater to budget travelers. The standout features across many reviews include spaciousness in most rooms, cleanliness and comfortable beds, which often come highly praised. Guests frequently mention the convenience and added luxury of rooms with balconies, though it's noted that some balconies are shared or non-functional.
On the downside, several reviews highlight the issue of small room sizes with some rooms lacking windows or only having internal-facing windows, which can create a sense of confinement and poor ventilation. Noise also appears to be a recurring problem, both from the street and internally, suggesting that soundproofing might need improvement.
The facilities, particularly the bathrooms, receive mixed feedback. While many find them well-equipped with good water pressure and hot showers, others report maintenance issues like clogged sinks and water flooding the entire bathroom floor due to poor shower design. Cleanliness is generally noted positively, though there are occasional mentions of rooms that were not adequately cleaned or had upkeep issues such as stained sheets.
Overall, Pooltop Phnom Penh seems to be a practical choice for travelers looking for basic yet comfortable and clean accommodations with the added benefit of being located in a relatively central area. However, future guests might want to confirm room specifics, such as window availability and potential noise issues, to ensure a pleasant stay.
Pooltop Phnom Penh has garnered a variety of reviews concerning the comfort of its beds with the majority tilting towards positive experiences. Many guests have praised the beds for being comfortable, cozy and well-maintained. The firmness of the mattresses was noted, appealing to those who prefer a more supportive sleeping surface. Cleanliness and the overall quality of bedding have been highlighted as significant positives by several reviewers.
Several guests appreciated the size of the beds, describing them as big, large or huge and notably comfortable. The availability of two pillows per person also enhanced the sleeping experience for some visitors. Additionally, the beds in private rooms, dorms and individual settings were often cited as clean and offering adequate comfort.
However, not all feedback was entirely favorable. Some guests found the mattresses too hard and a few reviews mentioned beds being uncomfortable for a restful night. There were also remarks about the lack of privacy in dorm beds, as they were described as being quite close together without curtains.
Despite these minor drawbacks, the general consensus remains that Pooltop Phnom Penh offers a comfortable and clean bedding experience with a notable proportion of positive reviews highlighting the excellence of the bed comfort.
Pooltop Phnom Penh is generally praised for its cleanliness across numerous guest reviews. Guests highlight that the rooms and the hotel premises are frequently described as very clean, spotlessly clean and extremely clean. The hotel's daily cleaning services are positively noted, ensuring that rooms and common areas remain tidy and sanitized. Many guests appreciate the pleasant and cozy atmosphere of the clean rooms, as well as the hotel's new and well-maintained condition.
However, some guests report inconsistencies in the cleanliness, particularly regarding occasional dirty bed sheets, stains and unclean bathroom conditions. A few reviewers also mention issues like rooms not being cleaned daily unless requested and the occasional presence of insects or cockroaches. Despite these occasional lapses, the overall consensus remains favorable, particularly for short stays.
The hotel's rooftop pool, although sometimes noted for needing more frequent cleaning, is a highlighted amenity along with the nice bar area. The well-located property receives commendations for both its clean and comfortable accommodations and the friendly and efficient service provided by the staff. Although the hotel’s rooms are sometimes small and lack windows, the majority of guests seem to find the cleanliness and quality of the facilities to be of good value for money, making it a favorable option for travelers in Phnom Penh.
The guest reviews of Pooltop Phnom Penh consistently praise the hotel staff for their exceptional service and warm hospitality. Visitors extol the team for being friendly, kind and polite, making them feel welcome from the moment they arrive. The staff's helpful nature stands out with many guests noting their willingness to assist with booking trips, arranging bus transfers and providing information.
Although there were a few isolated mentions of unfriendliness or lack of helpfulness, these appear to be exceptions rather than the norm. The majority of guests highlight the staff's professionalism, attentiveness and accommodating attitude. The rooftop bar and restaurant staff, in particular, receive notable commendations for their outstanding service and friendly demeanor.
Overall, reviews underscore that the team at Pooltop Phnom Penh goes above and beyond to ensure a memorable and enjoyable stay for their guests, contributing significantly to the hotel's positive reputation.
The reviews for the Wi-Fi at Pooltop Phnom Penh paint a mixed picture. On the positive side, many guests noted that the Wi-Fi is reliable with stable and very fast connections in certain areas. The internet is often described as strong and great with some specific mentions of it being good for general use.
However, there are also several remarks indicating room for improvement. A number of guests experienced weak Wi-Fi in their rooms with the connection frequently dropping or not reaching certain spots, particularly rooms at the end of corridors. Some found the Wi-Fi occasionally slow or unreliable, making it less ideal for tasks requiring a stable internet connection, such as remote work.
In summary, while the Wi-Fi at Pooltop Phnom Penh generally works well in common areas, there may be occasional issues with connectivity and speed in the guest rooms. The hotel could benefit from addressing these areas to ensure a consistently strong and reliable internet experience for all guests.
The rooftop pool at Pooltop Phnom Penh is a standout feature for many guests, frequently praised for its aesthetic and functional appeals. Numerous reviewers describe it as beautiful, clean and a great spot to relax, especially appreciated after a long day in the city's heat. The pool area, which also includes a bar and restaurant, is often highlighted as a pleasant place to unwind with sunbeds and a scenic view of the Mekong River and the city skyline.
Despite its small size, the pool is often mentioned as charming and sufficient for a refreshing dip. The rooftop setting allows guests to enjoy the sun until sunset and provides a picturesque backdrop for late-night cocktails. On the downside, some guests note that the pool could be cleaner with occasional mentions of dead bugs in the water and a need for better maintenance. Nevertheless, the rooftop pool is frequently cited as a major plus, offering a cool and comfortable retreat with a fun and quirky vibe amidst the hustle and bustle of Phnom Penh.
Parking at Pooltop Phnom Penh evokes mixed feelings among guests. On the positive side, the hotel provides a decent parking space with some guests mentioning good and easy parking in the condominium. A safe street adds to the peace of mind for those parking their vehicles outside. However, several reviews highlight that parking is a bit limited, crowded and could be larger. Some guests noted sparseness in parking facilities and others found it challenging to locate the parking area. Despite these limitations, the overall experience seems manageable with the hotel's alternative transport options. The availability of tuk-tuks just outside the hotel and the convenience of using services like Grab offer practical solutions for getting around Phnom Penh for guests without personal vehicles.
Pooltop Phnom Penh boasts a rooftop pool that garners plenty of positive attention from guests. The pool area offers a stunning vantage point for soaking in the panoramic cityscape, making it a memorable feature of the hotel. Reviewers frequently praise the cleanliness and upkeep of the rooftop pool, noting that the cleaning staff does an admirable job. However, there are mentions of damage with some tiles reportedly broken or missing. The overall ambiance of the rooftop pool is considered lovely and it provides a pleasant spot for relaxation. However, it's important for potential guests to note that there is no indoor pool available at this property.
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Location
The hotel offers a peaceful environment while still being centrally located, ensuring that guests can easily venture out to bustling market areas and vibrant nightlife spots. Despite its central location, the area remains relatively quiet, providing a serene retreat after a day of sightseeing.
Guests also highlight the convenience of having various tuk-tuk and Grab options readily available, simplifying travel to more distant attractions. The rooftop bar and pool are particularly praised for their scenic views and relaxation opportunities, making it a delightful place to unwind.
Overall, Pooltop Phnom Penh is lauded for its strategic location, making it a fantastic base for discovering the city's charms, from the bustling riverside promenade to local markets and historical sites. The friendly staff and clean facilities further enhance the guest experience, ensuring a comfortable and enjoyable stay.
Breakfast
Several reviews note the delicious omelettes and the vegan-friendly options. Guests also found the food to be reasonably priced for a capital city and mention the extensive and varied breakfast menu. However, some critiques do emerge, such as the breakfast being more expensive than expected or described during booking and a few guests found the breakfast menu to be plain or the food quality not exceptional. There are also mentions of the breakfast service being slow and staff sometimes being overwhelmed during busy mornings.
In summary, Pooltop Phnom Penh’s breakfast offerings are viewed positively for their good taste, variety and pleasant setting, despite some criticisms regarding price and service efficiency.
Dinner
Multiple reviews commend the restaurant's value for money, underscoring its reasonably priced meals which are accessible all day. The food has been described as delicious with several guests specifically recommending dishes like the Khmer Curry and lauding the restaurant’s extensive and tasty menu. Many guests found the restaurant to be a convenient and satisfying choice, appreciating its extended service hours and the availability of both meals and drinks on-site.
While some mentioned that prices can be slightly higher compared to local street food options, the consensus is that the quality and convenience of the restaurant make up for it. The rooftop setting, combined with friendly and helpful staff, enhances the dining experience, making it a memorable part of the stay at Pooltop Phnom Penh. Overall, the restaurant offers a delightful blend of good food, reasonable prices and a charming atmosphere.
Rooms
On the downside, several reviews highlight the issue of small room sizes with some rooms lacking windows or only having internal-facing windows, which can create a sense of confinement and poor ventilation. Noise also appears to be a recurring problem, both from the street and internally, suggesting that soundproofing might need improvement.
The facilities, particularly the bathrooms, receive mixed feedback. While many find them well-equipped with good water pressure and hot showers, others report maintenance issues like clogged sinks and water flooding the entire bathroom floor due to poor shower design. Cleanliness is generally noted positively, though there are occasional mentions of rooms that were not adequately cleaned or had upkeep issues such as stained sheets.
Overall, Pooltop Phnom Penh seems to be a practical choice for travelers looking for basic yet comfortable and clean accommodations with the added benefit of being located in a relatively central area. However, future guests might want to confirm room specifics, such as window availability and potential noise issues, to ensure a pleasant stay.
Beds
Several guests appreciated the size of the beds, describing them as big, large or huge and notably comfortable. The availability of two pillows per person also enhanced the sleeping experience for some visitors. Additionally, the beds in private rooms, dorms and individual settings were often cited as clean and offering adequate comfort.
However, not all feedback was entirely favorable. Some guests found the mattresses too hard and a few reviews mentioned beds being uncomfortable for a restful night. There were also remarks about the lack of privacy in dorm beds, as they were described as being quite close together without curtains.
Despite these minor drawbacks, the general consensus remains that Pooltop Phnom Penh offers a comfortable and clean bedding experience with a notable proportion of positive reviews highlighting the excellence of the bed comfort.
Cleanliness
However, some guests report inconsistencies in the cleanliness, particularly regarding occasional dirty bed sheets, stains and unclean bathroom conditions. A few reviewers also mention issues like rooms not being cleaned daily unless requested and the occasional presence of insects or cockroaches. Despite these occasional lapses, the overall consensus remains favorable, particularly for short stays.
The hotel's rooftop pool, although sometimes noted for needing more frequent cleaning, is a highlighted amenity along with the nice bar area. The well-located property receives commendations for both its clean and comfortable accommodations and the friendly and efficient service provided by the staff. Although the hotel’s rooms are sometimes small and lack windows, the majority of guests seem to find the cleanliness and quality of the facilities to be of good value for money, making it a favorable option for travelers in Phnom Penh.
Staff
Although there were a few isolated mentions of unfriendliness or lack of helpfulness, these appear to be exceptions rather than the norm. The majority of guests highlight the staff's professionalism, attentiveness and accommodating attitude. The rooftop bar and restaurant staff, in particular, receive notable commendations for their outstanding service and friendly demeanor.
Overall, reviews underscore that the team at Pooltop Phnom Penh goes above and beyond to ensure a memorable and enjoyable stay for their guests, contributing significantly to the hotel's positive reputation.
Wi-Fi
However, there are also several remarks indicating room for improvement. A number of guests experienced weak Wi-Fi in their rooms with the connection frequently dropping or not reaching certain spots, particularly rooms at the end of corridors. Some found the Wi-Fi occasionally slow or unreliable, making it less ideal for tasks requiring a stable internet connection, such as remote work.
In summary, while the Wi-Fi at Pooltop Phnom Penh generally works well in common areas, there may be occasional issues with connectivity and speed in the guest rooms. The hotel could benefit from addressing these areas to ensure a consistently strong and reliable internet experience for all guests.
Pool
Despite its small size, the pool is often mentioned as charming and sufficient for a refreshing dip. The rooftop setting allows guests to enjoy the sun until sunset and provides a picturesque backdrop for late-night cocktails. On the downside, some guests note that the pool could be cleaner with occasional mentions of dead bugs in the water and a need for better maintenance. Nevertheless, the rooftop pool is frequently cited as a major plus, offering a cool and comfortable retreat with a fun and quirky vibe amidst the hustle and bustle of Phnom Penh.
Parking
Indoor Pool
Yes, Pooltop Phnom Penh has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Pooltop Phnom Penh.
No, Pooltop Phnom Penh doesn't allow dogs.
Yes, parking facilities are available at Pooltop Phnom Penh.
No, Pooltop Phnom Penh doesn't have a gym.
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