Rotorua Motel

Rotorua -38.14452600, 176.25185200 , 19 Malfroy Rd (Show on Map)
6.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRotorua Motel garners positive reception for its exceptional location, spacious and well-equipped rooms and outstanding service by friendly staff, making it an excellent value for money. Situated centrally, the motel offers easy access to Rotorua's popular attractions, CBD, grocery stores, restaurants and various amenities, making it a favored choice for both leisure and essential activities. Guests appreciate the tranquility and convenience provided by its quiet yet accessible setting, enhancing their overall experience.

The rooms, often praised for their spaciousness, cleanliness and comfortable beds, cater impressively to both short and extended stays. Equipped with modern amenities, including well-appointed kitchens, private bathrooms and effective heating, they ensure a homely and pleasant environment. The heated pool and spa facilities add a relaxing touch, frequently appreciated for their warmth and cleanliness, contributing to a delightful stay for families and children.

Staff at Rotorua Motel consistently receive high commendations for their exceptional service and welcoming demeanor. The team, particularly noteworthy individuals like Manager Bruce and Yasika, go above and beyond to ensure a comfortable and accommodating experience for guests, reflecting in the consistently positive reviews.

However, despite these strengths, some areas at Rotorua Motel reflect mixed feedback. The cleanliness, though generally appreciated, lacks consistency with occasional reports of mold, dirt and outdated décor. The Wi-Fi service also leaves room for improvement, often described as unreliable and frustrating.

Parking is a convenience appreciated by many, though the tight and narrow spaces pose challenges for maneuvering. The comfort of the beds varies with some guests experiencing discomfort due to soft or old mattresses.

The pool and spa facilities receive mostly favorable reviews, particularly the heated and well-maintained areas. Yet, some maintenance issues and occasional unavailability slightly detract from the overall experience.

In summary, Rotorua Motel stands out for its strategic location, comfortable rooms and exceptional staff service. While there are areas needing attention, the value for money, combined with its practical and welcoming environment, makes it a solid accommodation choice for travelers visiting Rotorua.
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Categories
Motel with Free Wi-Fi
Rotorua Motel provides complimentary Wi-Fi. Guests can enjoy essential amenities and internet connectivity.

Cheap Motel
Rotorua Motel offers budget-friendly accommodation. It provides essential amenities for travelers seeking affordable lodging while exploring the area.

Motel with Heated Pool
The motel features a thermally heated pool for guests to use. Some rooms also offer a private spa pool, adding an exclusive heated water amenity.

Motel with Rooms With Jacuzzi / Hot-tub

Boutique-style Motel

Motel with Swimming Pool

  Heated Pool    Outdoor Pool  


Motel with Parking

Small Motel

5-Star Motel

Motel with Outdoor Pool

Room Types
Queen Studio with Spa This spacious studio features thermal heating, a hot tub and a private patio. There is a kitchenette and an LCD TV. Free WiFi, free use of the swimming pool and free off-street parking are provided.

One-Bedroom Apartment Family apartment with heating and a full kitchen with a fridge/freezer. There is a queen-size bed in a separate bedroom, and an LCD TV is provided in the lounge. Free WiFi, free use of the swimming pool and free off-street parking are provided.

Business Studio This spacious studio offers an extra large king-size bed with an LCD TV. Free WiFi, free use of the swimming pool and free off-street parking are provided. Relax after spending as long as you want in the shower with limitless hot water. Features a sunny patio and thermal heating.

Superior Studio with Spa This studio offers comfort and convenience, and features a sunny patio. Relax in the 2-person spa bath and on the extra large bed watching an LCD TV. Free WiFi, free use of the swimming pool and free off-street parking are provided.

Studio This spacious studio includes heating, kitchen, living/dining area and LCD TV. Free WiFi, free use of the swimming pool and free off-street parking are provided.

Superior Studio with Kitchen This studio includes heating, kitchen, living/dining area and LCD TV. Free WiFi, free use of the swimming pool and free off-street parking are provided.

Queen Studio The unit offers 1 bed.

Guest Reviews
6.7
Rated
Location
Rotorua Motel's location consistently receives high praise from its guests. Renowned for its central positioning, the motel offers easy access to Rotorua's popular attractions, many within walking distance. Guests appreciate the close proximity to the Central Business District (CBD), local shops, supermarkets, restaurants and various amenities.

Situated conveniently near the city center, it serves as an ideal base for exploring the region. Several reviews highlight the ease of getting to grocery stores, eateries, the hospital and tourist facilities. Whether it's a short walk into town or a brief drive to nearby hot springs, the location proves beneficial for both leisure and essential activities.

Visitors commend the motel's quiet yet accessible setting, making it a practical choice for those attending events or exploring the city on foot. The combination of location and value for money further enhances its appeal, making Rotorua Motel a favored accommodation for many guests.

Rooms
'Rotorua Motel' offers a variety of experiences with some exceptional aspects and a few areas in need of improvement. The rooms are often described as spacious, clean and comfortable, suitable for both short and extended stays. Many guests appreciate the well-equipped kitchens and private bathrooms, which include amenities such as ovens, microwaves and plenty of utensils, providing a homely feel. The motel also features a heated pool and spa, which are popular among visitors looking to relax.

Guests frequently commend the easy access to rooms and the tranquility despite the central location. Comfortable beds and effective heating add to the coziness, ensuring a pleasant stay during colder weather. The accommodation also provides practical facilities like Netflix, making it convenient for modern travelers.

However, some reviews point to areas needing refurbishment, such as dated furniture and decor. Cleanliness is generally praised, though a few reviews mention issues with mold, dust and occasional maintenance lapses, such as leaking showers and stained carpets. The rooms can also vary significantly in temperature, from very cold to overheated.

Overall, Rotorua Motel presents a mix of comfort and practicality with some room for aesthetic and structural upgrades. Its spacious, well-equipped rooms and central location make it a solid choice for travelers, especially families, despite some minor detractors.

Beds
Rotorua Motel offers a varied experience when it comes to the comfort of its beds. Many guests appreciated the comfortable and supportive nature of the beds with several reviews highlighting the clean and cozy bedding. The size of the beds also garnered positive remarks, often being described as large and decent-sized. Comfy beds were a recurring theme with guests enjoying good nights' sleep and commenting on the clean, bright interiors.

However, it’s important to note the inconsistencies. Some guests found the beds too soft, leading to uncomfortable sleeping experiences. There were mentions of old, lumpy mattresses and beds on wheels that moved too easily. The condition of the pillows was also a concern for several guests with some finding them too thin or lumpy.

While many enjoyed the comfort and cleanliness of the beds, others felt certain beds required urgent replacements due to factors like broken springs, discomfort and unfortunate smells. Bedding cleanliness and the need for extra blankets also featured in several reviews. In summary, Rotorua Motel presents a mixed bag regarding bed comfort with many positive experiences interspersed with a few areas needing improvement.

Cleanliness
Rotorua Motel presents a varied experience in terms of cleanliness. On the positive side, guests repeatedly noted that some rooms were clean, warm and comfortable with daily housekeeping ensuring fresh towels. The bathroom maintenance was often praised and many found the units to be tidy and overall quite clean. Additionally, clean linens and well-kept rooms were frequently mentioned, contributing to a generally pleasant stay for some visitors.

However, the motel does seem to struggle with consistency in maintaining cleanliness. Numerous reviews highlighted significant issues such as dirty carpets, moldy bathrooms and outdated decor. The presence of cockroaches and other bugs was a recurring complaint. Specific problems included musty smells, dirty kitchen equipment and visible cobwebs. The pool and spa facilities also drew criticism for not being adequately cleaned.

Despite these issues, efforts had been made to make the rooms as comfortable as possible with some guests appreciating the efforts by staff and the clean rooms they received. However, the overall sentiment leaned towards the need for a more rigorous and consistent cleaning regime to address the varied experiences of the guests. The motel's location near the city center was a redeeming feature, but the level of cleanliness often overshadowed the convenient positioning.

Staff
At Rotorua Motel, the staff consistently receive high praise from guests for their exceptional service and welcoming demeanor. Visitors highlight the friendliness and helpfulness of the personnel with many noting how accommodating and considerate the team is. Managers and receptionists particularly stand out for their professionalism, making guests feel at ease and valued during their stay.

Manager Bruce receives special mentions for being incredibly attentive and going above and beyond to assist guests, including offering early check-ins and fixing minor issues promptly. Yasika also receives accolades for her outstanding helpfulness.

Despite some mixed reviews regarding an uninterested owner and a few isolated incidents of unfriendliness, the overwhelming consensus is that the staff are lovely, welcoming and consistently provide efficient and friendly service. Their dedication to making the booking process easy and ensuring a pleasant stay for all guests shines through, contributing significantly to the positive experiences at the motel. Whether it's extra assistance with parking or simply a warm greeting at check-in, the Rotorua Motel staff are often described as amazing, supportive and attentive to guests’ needs.

Wi-Fi
The general consensus among guest reviews indicates that the Wi-Fi at Rotorua Motel is notably poor and unreliable. Many guests have experienced weak signals, slow connections and intermittent service, often describing the Wi-Fi as virtually non-existent or unusable. Despite occasional mentions of the Wi-Fi being adequate for specific needs or moments when the hotel staff helped resolve connection issues, the majority of feedback highlights significant shortcomings. The issues range from difficulty in connecting to weak signals that are highly sensitive to room location. The advertised free Wi-Fi often fails to meet expectations, leading to a consistently frustrating experience for guests relying on internet connectivity during their stay.

Pool
Visitors to Rotorua Motel have shared mixed feedback regarding the pool and spa facilities. On the positive side, many guests appreciated the convenience and appeal of having a pool and spa on-site with phrases like "we loved the pool" and "the pool was fantastic" frequently mentioned. The heated pool and lovely warm water were particularly praised for providing a welcoming swim environment and the clean, heated pool areas added to the overall enjoyment for families and children.

Several reviews highlighted specific features such as the nice, deep pool and amazing spa pool, both of which contributed to a pleasant experience. Some guests described the pool areas as beautiful, great and perfect for relaxation. The pool's warmth and cleanliness were also emphasized with many finding the maintained, clean pool area to be a significant attraction.

However, not all feedback was positive. Some visitors found the pool's appearance less inviting, citing issues such as paint peeling off the pool walls and general grime. There were also remarks about the pool being cold or not heated as advertised, which detracted from the overall experience for some. Maintenance issues, such as the pool being shut early or not being available for use at specific times, were also noted.

Additionally, comments about the spa facilities indicated a need for improvement with mentions of the spa pool needing cleaning and the spa bath being unusable at times. Despite this, some guests found the spa pool to be amazing and wonderfully warm.

In summary, while many guests enjoyed their time at the Rotorua Motel pool and spa, appreciating the warmth and cleanliness, there were noticeable concerns about maintenance and temperature inconsistencies that detracted from the overall experience.

Parking
Rotorua Motel provides parking for guests, but feedback indicates a mixed experience in this area. Several reviews highlight that parking is available with comments describing it as good, plenty, adequate, off-street and even free, which are significant advantages for those traveling by car. However, many guests report that the parking spaces are tight, narrow and cramped, making maneuvering difficult. Some mention that the layout complicates entering and exiting the parking area with occasional flooding adding to the inconvenience. While the presence of parking is appreciated, its limited availability and spatial constraints suggest that improvements could be made to enhance guests' experience. For those planning a stay, be prepared for the possibility of having to park on the street or in front of the office if spaces are full or too tight.

4 Star
Rotorua Motel offers excellent value for money with prices that are consistently praised as affordable, suitable and worth it. Guests frequently comment on the spacious, clean and tidy rooms, which provide a comfortable stay with clean bathrooms and comfortable beds. The staff, including the manager, are noted for their friendly and accommodating nature, providing attentive service that enhances the overall experience.

Despite these positives, the motel has been described as very outdated and in need of upgrades with some guests finding the facilities basic and tired-looking. However, its quiet location and the excellent value for money it offers make it a solid choice for travelers looking to balance cost with just enough comfort for a pleasant stay.

Rooms with Jacuzzi / Hot-Tub
The Rotorua Motel is frequently praised for its jacuzzi and hot tub amenities. Guests describe the spa bath as awesome, nice and quite enjoyable with many highlighting the large and deep tubs. Families with children particularly appreciate the large hot tub and the combination of an outdoor pool and spa. Visitors also mention the beautiful and private spa pools in the bathroom, often appreciating the well-maintained and clean facilities.

There are a few mixed remarks regarding cleanliness with some mentioning the need for better maintenance in certain instances. Despite these occasional issues, many find the jacuzzi and hot tubs to be relaxing and pleasant, contributing positively to their overall stay.

Heated Pool
The heated pool at Rotorua Motel receives praise from guests for its warmth and comfort. Many visitors found the heated pool "nice," with some specifically mentioning that it was "good" and "extremely helpful" during their stay. Remarks on the pool's temperature were generally positive, noting it as consistently warm. The hot pool, in particular, garnered high appreciation with guests describing it as "amazing." Even though a few comments pointed out that the pool was aging, the overall sentiment remained favorable. Guests also highlighted the excellent spa facilities and hot water, contributing to an enjoyable experience. The warm room conditions further enhanced their comfort. The combination of exceptional service and well-maintained, temperature-regulated pool facilities makes Rotorua Motel a commendable choice for travelers looking for relaxation and warmth.

Outdoor Pool
Guests of Rotorua Motel have shared mixed experiences about the outdoor pool. Many appreciate that the heated spa pool was available, describing the pool as nice-looking and its use extremely helpful. Positive remarks include the pool being a good feature of the property. However, some reviews point out that the pool was closed early in the morning, not clean, not well maintained or not even full at times. Multiple guests also reported issues with access, mentioning that they could not use the pool during their stay. Despite some favorable comments, the pool has room for improvement in availability and cleanliness.


Yes, Rotorua Motel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Rotorua Motel.

No, Rotorua Motel doesn't allow dogs.

Yes, parking facilities are available at Rotorua Motel.

No, Rotorua Motel doesn't have a gym.

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