Rydges Rotorua
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Summary of reviewsRydges Rotorua emerges as a highly favored accommodation primarily due to its desirable location, quality dining options, comfortable rooms and family-friendly amenities. Nestled near the edge of town, the hotel offers a peaceful retreat while being conveniently close to the city's main attractions. Its proximity to geothermal springs, Maori village, Whakarewarewa, Te Puia and the Redwood Forest, makes it a prime base for exploration. Mountain biking enthusiasts and families, in particular, appreciate the hotel's easy access to biking trails and its spacious rooms with various amenities like a pool and parking facilities.
The buffet breakfast at Rydges Rotorua is frequently highlighted as a standout feature. Guests appreciate the wide range of delicious and well-prepared options available, making it a hit, especially with families. Despite occasional criticisms regarding pricing and some specific food items, the overall positive feedback indicates a high level of satisfaction.
Dinner at Chapman's Restaurant receives praise for its diverse and delicious buffet options, especially noted for being great value for families since children dine for free with a paying adult. While some guests feel the buffet is overpriced, the general sentiment remains positive.
The rooms at Rydges Rotorua are commended for their comfort, cleanliness and spaciousness. Guests particularly enjoy the modern decor in renovated rooms and the family-friendly amenities. Yet, there are occasional mentions of the hotel showing signs of wear and tear with some maintenance and cleanliness issues noted.
Cleanliness at Rydges Rotorua receives mixed reviews. While many guests find the rooms clean and well-maintained, there are some reports of issues like moldy bathrooms and dirty carpets. However, the hotel's efforts in maintaining a generally clean and tidy environment are evident.
The staff at Rydges Rotorua significantly enhance the guest experience with their friendliness, helpfulness and professionalism. Many guests appreciate the prompt and courteous service, which contributes to the hotel's positive atmosphere.
Rydges Rotorua provides free Wi-Fi, which is generally reliable and appreciated by guests. However, some issues with speed and connectivity are occasionally reported, although the staff are quick to address these concerns.
The gym facilities, though small, are valued by guests for being clean and functional, adding to the overall positive stay experience. However, some guests suggested enhancements such as better ventilation and more equipment.
The pool facilities at Rydges Rotorua are a major highlight with heated pools and spa pools that cater well to both children and adults. Guests appreciate the well-maintained and clean pools, contributing to a relaxing and enjoyable stay.
Parking at Rydges Rotorua is generally seen as ample and convenient, despite occasional challenges during peak times. The easy-access and secure parking options positively impact the guest experience.
In summary, Rydges Rotorua stands out as a well-rounded hotel offering a mix of tranquility and accessibility, an excellent buffet breakfast, comfortable rooms, friendly staff and enjoyable amenities, making it a prime choice for families and individual travelers alike. Some areas like maintenance and menu pricing could use improvement, but the overall experience remains positive for most guests.
Categories
The buffet breakfast at Rydges Rotorua is frequently highlighted as a standout feature. Guests appreciate the wide range of delicious and well-prepared options available, making it a hit, especially with families. Despite occasional criticisms regarding pricing and some specific food items, the overall positive feedback indicates a high level of satisfaction.
Dinner at Chapman's Restaurant receives praise for its diverse and delicious buffet options, especially noted for being great value for families since children dine for free with a paying adult. While some guests feel the buffet is overpriced, the general sentiment remains positive.
The rooms at Rydges Rotorua are commended for their comfort, cleanliness and spaciousness. Guests particularly enjoy the modern decor in renovated rooms and the family-friendly amenities. Yet, there are occasional mentions of the hotel showing signs of wear and tear with some maintenance and cleanliness issues noted.
Cleanliness at Rydges Rotorua receives mixed reviews. While many guests find the rooms clean and well-maintained, there are some reports of issues like moldy bathrooms and dirty carpets. However, the hotel's efforts in maintaining a generally clean and tidy environment are evident.
The staff at Rydges Rotorua significantly enhance the guest experience with their friendliness, helpfulness and professionalism. Many guests appreciate the prompt and courteous service, which contributes to the hotel's positive atmosphere.
Rydges Rotorua provides free Wi-Fi, which is generally reliable and appreciated by guests. However, some issues with speed and connectivity are occasionally reported, although the staff are quick to address these concerns.
The gym facilities, though small, are valued by guests for being clean and functional, adding to the overall positive stay experience. However, some guests suggested enhancements such as better ventilation and more equipment.
The pool facilities at Rydges Rotorua are a major highlight with heated pools and spa pools that cater well to both children and adults. Guests appreciate the well-maintained and clean pools, contributing to a relaxing and enjoyable stay.
Parking at Rydges Rotorua is generally seen as ample and convenient, despite occasional challenges during peak times. The easy-access and secure parking options positively impact the guest experience.
In summary, Rydges Rotorua stands out as a well-rounded hotel offering a mix of tranquility and accessibility, an excellent buffet breakfast, comfortable rooms, friendly staff and enjoyable amenities, making it a prime choice for families and individual travelers alike. Some areas like maintenance and menu pricing could use improvement, but the overall experience remains positive for most guests.
Hotel near Golf Courses
This hotel offers close proximity to Rotorua's premier golf courses. It is located 0.5 km from Rotorua Golf Club and 2.7 km from Springfield Golf Club.
Hotel for Honeymoon
The Couples Retreat package includes overnight accommodation, breakfast and dinner for two at Chapman's Restaurant, offering a romantic and unforgettable experience. It also includes self-parking and free WiFi.
Family Friendly Hotel
Rydges Rotorua overlooks the Whakarewarewa Geothermal Reserve and historical village, making it ideal for families interested in cultural experiences. It's also close to the Redwoods Forest, offering access to walks and mountain bike trails. The hotel features family-friendly amenities.
Romantic Hotel
The honeymoon experience features gorgeously renovated suites and newly upgraded rooms, offering a fresh and inviting atmosphere. The hotel offers a romantic honeymoon package, which includes a special honeymoon dinner.
Hotel with Swimming Pool
The hotel offers exceptional pool facilities, including a variety of heated pools and hot tubs suitable for both children and adults. The pools are well-maintained, warm, and clean, making it a delightful spot to unwind any time of year.
Heated Pool Outdoor Pool
Business Hotel
Rydges Rotorua is listed as a top business hotel. It provides essential amenities for business travelers. (More specific details about business-related amenities are not available in the provided data.)
Hotel with Parking
This hotel offers parking for its guests. With its capacity and amenities, Rydges likely has a well-managed parking area to accommodate numerous vehicles, ensuring ease of access.
EV charging stations
Accessible Hotel
Rydges Rotorua provides Deluxe Accessible King/Twin Rooms designed for accessibility. These rooms feature extra space, wheelchair-accessible showers and separate baths. Interconnecting rooms are available for carers, and facilities include air conditioning, unlimited WiFi, and in-room amenities.
Hotel with Gym
Rydges Rotorua provides a 24-hour fitness center with cardio machines and free weights, allowing guests to maintain their routines at any time. The hotel also offers mountain bike and adventure equipment washing and storage facilities, alongside a heated outdoor swimming pool and two hot tubs.
Hotel with EV Charging Stations
Rydges Rotorua offers two electric vehicle charging stations with 7.4kW Type 2 chargers. Charging is available for a fee of $15 per vehicle per charge, providing a reliable charging option for guests.
4-Star Hotel
Rydges Rotorua is a 4-star hotel that features a gym, a restaurant, and a lobby bar. It also offers an outdoor pool and complimentary Wi-Fi. The hotel provides comfortable accommodations and various amenities for a pleasant stay.
Hotel with Outdoor Pool
Rydges Rotorua offers an outdoor warm swimming pool. This hotel is a popular choice for travelers looking for accommodations with pools in the Bay of Plenty.
Hotel with Heated Pool
Guests can enjoy a geothermally heated outdoor swimming pool and two heated spa pools, all available for use year-round. The natural heating ensures a comfortable water temperature.
Guest Reviews
Rydges Rotorua boasts a highly convenient and desirable location that appeals to a wide range of visitors. Positioned near the edge of town, the hotel offers a peaceful retreat while still being relatively close to the city center. This balance ensures a quiet environment without sacrificing accessibility to Rotorua’s main attractions. Guests appreciate its proximity to key tourist sites such as the geothermal springs, Maori village, Whakarewarewa, Te Puia and the Redwood Forest, making it an excellent base for exploring the area.
The location is particularly favorable for mountain biking enthusiasts with easy access to biking trails and relaxing spa pools to unwind in after an adventurous day. Families also find it ideal, thanks to the hotel's family-friendly atmosphere, spacious rooms and various amenities including a pool and parking facilities.
Rydges Rotorua offers stunning views of the thermal springs and surrounding geothermal area, adding to the overall appeal. Although slightly removed from the bustling city center, it remains close enough for convenient access to shops, restaurants and cultural attractions. This makes it a prime choice for travelers who want to explore the richness of Rotorua while enjoying a tranquil stay.
Rydges Rotorua consistently receives favorable feedback for its buffet breakfast with many guests highlighting it as a standout feature of their stay. Families particularly enjoy the ample spread, which provides a wide range of options to satisfy both kids and adults. Words like "delicious," "great," and "excellent" frequently appear in the reviews, suggesting a high level of satisfaction with the quality and variety of food on offer.
The convenience of having an on-site restaurant is another big plus, making it easy for guests to fuel up before an action-packed day. Plenty of choices are mentioned with fresh products and well-prepared dishes adding to the appeal. Some reviewers specifically praise the hot breakfast buffet, noting the good range and rapid refilling of food items.
Despite the overall positive sentiments, there are occasional criticisms. Some guests felt the breakfast was overpriced or pointed out that the buffet temperature was not always ideal, leading to lukewarm dishes. Additionally, the limited variety and some specific items like scrambled eggs garnered mixed reactions. The coffee machine being out of order was a recurring inconvenience noted by a few visitors.
In terms of value for money, opinions are divided. While many find the buffet breakfast worth the extra cost, others think it could be more affordable. Some guests even suggested improvements, such as more vegan options, gluten-free cereals and a bit more variety in the selection.
Overall, the breakfast at Rydges Rotorua seems to cater well to most guests, especially families with its range of choices and quality preparation, even though there's room for some enhancements to meet every guest's expectations fully.
Chapman's Restaurant at Rydges Rotorua offers a buffet dinner that frequently garners praise for its delicious and diverse options. Guests often highlight the extensive variety available, from the prime rib to the seafood chowder. Many find the buffet meals to be fantastic, especially noting that it's great value for families since children can dine for free when accompanied by a paying adult.
Despite the positive feedback, some guests feel that the buffet is overpriced with a few expressing disappointment over the quality and selection of the food, particularly when compared to the price point. There are occasional issues with dishes running out and limited healthier options. Some guests suggested that the dinner menu could be more extensive and noted the somewhat steep prices for what was offered.
It appears that the overall experience at Chapman's leans towards favorable with many guests enjoying their meals and the friendly atmosphere. However, there is room for improvement particularly in terms of value for money and menu variety. The restaurant remains a popular choice, appreciated for its convenience and the enjoyable dining experience it offers.
Rydges Rotorua seems to provide a variety of hotel room experiences catering to different needs and preferences. Guests appreciated the comfortable and clean accommodations, often highlighting the spaciousness of the rooms. Many found the modern decor appealing, particularly in newly renovated rooms and the beds received frequent praise for their comfort. Family-friendly amenities, such as interconnecting rooms and facilities for children, were a hit among guests traveling with kids. The heated pools were a popular feature, adding an extra layer of enjoyment to the stays.
However, the hotel has room for improvement. Some guests noted that areas of the hotel felt dated with occasional mentions of tired decor and minor maintenance issues. A few reviews mentioned cleanliness concerns, ranging from superficial dirt to more noticeable grime in bathrooms. Noise also seemed to be an issue for rooms located near the pool or laundry areas.
Despite these issues, the hotel's efforts to modernize parts of the property have been well-received with many guests finding the newer rooms particularly pleasant. For those looking for a comfortable and functional stay in Rotorua, Rydges Rotorua generally delivers, although attention to consistent cleanliness and maintenance could enhance the guest experience significantly.
The beds at Rydges Rotorua garner mixed reviews; however, the majority of feedback leans towards positive experiences. Many guests describe the beds as very comfortable, super comfy and cozy with several highlighting the excellent pillows and bed linen. It's evident that most visitors enjoyed a great night's sleep, appreciating the beds' cleanliness and comfort.
Despite these praises, there are occasional dissenting opinions. Some guests found the beds to be too firm or too soft and a few mentioned issues with the beds being uncomfortable or sloping. Nonetheless, the overarching sentiment indicates that the beds contribute significantly to travelers' satisfaction, ensuring a restful stay.
For those seeking a luxurious slumber, the hotel's bed situation typically rates highly, offering an optimal balance of comfort and relaxation, even if preferences can vary.
Rydges Rotorua garners a blend of praise and criticism regarding its cleanliness based on guest reviews. On the positive side, numerous guests highlight the hotel's clean and well-maintained rooms. The rooms were often described as clean, comfortable, modern and well-organized with clean towels and facilities being a regular highlight. Many found the amenities like the spa pool and general facilities to be satisfactory and well-kept, emphasizing the overall clean and tidy environment of the hotel.
However, several reviews also pointed out significant issues that detracted from their experience. Several guests mentioned persistent problems such as moldy bathrooms, dirty carpets and stained furnishings. There were also reports of less-than-adequate housekeeping with instances of dust, grime on taps and even trash left under beds. Some guests felt that certain aspects of the rooms needed a thorough deep clean, while elements like shower heads and air conditioning vents were in dire need of attention.
The bathroom facilities, in particular, seemed to be a frequent point of contention, often cited as outdated and in need of renovation. Instances of poor bathroom cleanliness, including mold, stains and unpleasant smells, were not uncommon.
While many guests were satisfied and commended the hotel for its cleanliness and room maintenance, it seems that areas requiring improvement and more consistent housekeeping checks are also evident.
Rydges Rotorua shines primarily due to its outstanding staff, consistently described as friendly, helpful and accommodating. Guests frequently highlight the warm and professional service extended by various departments, including the reception, restaurant and bar staff. A notable mention is the 24-hour reception, ensuring that assistance is available at any hour.
Many guests profess their appreciation for the personnel who go above and beyond, solving problems promptly and often with a smile. Specific examples of exceptional service include quick room changes due to noise complaints and attentive handling of dietary needs. The restaurant staff and security guards also receive high praise for their courtesy and efficiency.
However, there are intermittent mentions of a few instances where the staff's enthusiasm seemed lacking or their response to issues was slow, but these occurrences are overshadowed by the overall excellent service. The front desk staff often receive commendations for their friendliness and helpfulness, making guests feel welcome upon arrival.
In summary, the staff at Rydges Rotorua contribute significantly to a positive guest experience, marked by their friendliness, helpfulness and readiness to accommodate various needs, making the hotel a recommended stay despite a few occasional hiccups.
Rydges Rotorua provides free Wi-Fi throughout its premises which many guests appreciated. They noted that the internet service is generally reliable and stable with some even recognizing it as better than previous experiences. High-speed Wi-Fi is available and the addition of USB ports next to the bed is a notable convenience. However, reviews indicate that Wi-Fi performance can be inconsistent. Some guests experienced slow speeds, latency issues or spotty connections with occasional reports of the Wi-Fi cutting off or being unavailable at times. Despite these issues, when problems were raised, the helpful staff acted swiftly to rectify them, enhancing the overall guest experience.
Rydges Rotorua features a variety of amenities that have drawn both appreciation and critique from its guests. The gym facilities frequently received positive remarks for being clean and adding value to the overall stay. Some visitors, including a few parents, noted that their children enjoyed using the gym, highlighting its appeal to families. The hotel also provides other conveniences such as a spa pool, bike storage and the option to hire bikes, enhancing the experience for guests looking to stay active.
However, the gym's size and condition have been points of contention. Some guests mentioned that the fitness center was small but adequate, while others felt it was modest, basic or in need of an upgrade. There were also mentions of the gym being poorly ventilated, which affected the comfort level during workouts.
On several occasions, guests found the gym closed or unavailable, which detracted from their stay. Despite these drawbacks, many appreciated the overall presence of the gym and other recreational facilities like the swimming pool and games room, indicating that Rydges Rotorua does offer a range of activities for guests, even if some improvements could be made.
Rydges Rotorua is frequently praised for its exceptional pool facilities, offering a variety of heated pools and hot tubs that cater to both children and adults. Many guests appreciated the well-maintained, warm and clean pools, making them a delightful spot to unwind regardless of the season. The warm and thermally heated pools, along with the available spa pools, were highlighted for providing great relaxation, especially in the winter.
Parents particularly valued the family-friendly environment with children’s play areas and a gameroom adding to the overall enjoyment. The pool area is often described as fantastic, lovely and amazing with guests frequently mentioning their pleasant temperature and cleanliness. Additional amenities such as clean towels and a poolside menu were also appreciated for enhancing the poolside experience.
Although a few guests mentioned issues such as overcrowding and the need for more frequent cleaning, the overall impression remained positive. Naturally heated pools offered a unique and relaxing bathing experience, while the friendly staff and additional features like float noodles and playrooms contributed to a family-friendly atmosphere.
Overall, the heated pools and spa facilities at Rydges Rotorua offer a well-rounded and enjoyable experience for families, making it a favored attraction among guests.
Rydges Rotorua receives a mix of reviews concerning its parking facilities. Many guests find the parking to be ample, user-friendly and secure with convenient options that include both on-site and free street parking. There is ample praise for the easy-access parking and the availability of plenty of spaces, which adds to the overall convenience of staying at the hotel. On-site parking is generally good, free and easily accessible, contributing positively to the guest experience.
However, some reviews point out that parking can be challenging, especially during peak times like evenings or special occasions such as Fathers Day weekend. Limited spaces often force guests to park on the street and the parking can be tricky to navigate after dinner or late arrivals. Some found the parking fees to be high and the situation somewhat complicated. Despite these drawbacks, it is possible to find parking without significant issues if arriving at less busy times.
Overall, while Rydges Rotorua offers good and ample parking options that enhance the stay for many, guests may want to plan their arrival timing carefully to avoid the limited availability during peak periods.
Rydges Rotorua appears to be an excellent destination for families, providing a range of kid-friendly activities and amenities. The hotel features heated pools that are a favorite among both children and adults. The presence of playrooms, games rooms and designated kids' play areas provide ample entertainment options for younger guests, making it easy to keep them engaged. Families can also enjoy the scavenger hunts and kid-friendly dining options, including free meals for children under 12, which add to the value for families staying at the hotel.
The accommodations cater well to family needs with spacious family rooms and comfortable beds. The family-friendly environment, supported by clear signage and easy access to the kids' facilities, ensures a seamless stay. The staff is described as welcoming and kind, adding to the overall pleasant atmosphere. Additionally, the hotel offers a great free breakfast buffet, which is another hit among families.
Overall, Rydges Rotorua comes highly recommended for its numerous family-oriented amenities and activities, ensuring a fun and comfortable stay for all ages.
Rydges Rotorua offers a solid four-star experience, providing guests with premium amenities and services that align well with its rating. The hotel has recently undergone renovations, enhancing its high-end features and maintaining its commitment to quality. Guests have noted the superb facilities, including resort-worthy beds and a well-regarded pool area. The dedication of the staff contributes significantly to the overall quality of service, ensuring that visitors have everything they need for a pleasant stay.
While some aspects, such as breakfast quality, have room for improvement, the hotel generally offers good value for money. The overarching impression is one of satisfaction with an air of luxury pervading the hallways and common areas, despite some undergoing upgrades.
Rydges Rotorua stands out as a reliable four-star accommodation, promising a comfortable and enjoyable stay for guests.
Rydges Rotorua has positioned itself as a suitable option for those traveling for business. The hotel boasts professional service and facilities tailored for corporate travelers, including decor specifically catered to business needs and adequate meeting rooms. Various conference facilities are available, though it's noted that multiple simultaneous conferences can lead to service issues.
The hotel provides notable business amenities such as a business center and bike hire with strong general facilities conducive for productive stays. Special offers for business travelers further enhance the appeal. However, some reviews mention the absence of a dedicated business lounge and comment on poor quality food for corporate events. Connections for conference calls and business wifi have received some negative feedback.
Despite these drawbacks, the fast wifi and proximity to conference venues remain positive aspects for business guests. Potential noise from early morning conferences and occasional service disruptions are minor issues to consider. Overall, Rydges Rotorua serves as a practical base for business travelers with an emphasis on functional meeting space and helpful services.
Rydges Rotorua offers a range of accessible facilities that cater well to guests with disabilities. The hotel features accessible rooms, complete with accommodations that meet specific needs, making stays comfortable and convenient. Guests noted that facilities such as ramps and lifts provide easy access to the main areas of the hotel, while good accessible parking options facilitate hassle-free arrivals and departures.
The focus on accessibility extends to various aspects of the hotel, ensuring clean and comfortable environments and friendly, helpful staff contribute to a positive experience. Specialized rooms for disabled guests are available, along with dedicated disabled parking spaces, enhancing the overall convenience.
However, there were some areas needing improvement. The accessibility to the pool area could be challenging for guests with limited mobility. Additionally, minor issues such as water leaking from the shower room door and cleanliness of the toilets in the pool area were noted. Despite these drawbacks, the hotel's accessibility features are generally well-received, making it a viable option for travelers with disabilities.
At Rydges Rotorua, one feature that stands out in guest reviews is the heated pool. Visitors consistently praise its warmth and comfort, often describing the pool as fantastic and amazing. The thermal and naturally heated pools are mentioned multiple times, highlighting their unique appeal, especially during colder nights when the water temperature is adjusted for optimal comfort.
The combination of heated pools and hot tubs enhances the overall experience, making it particularly enjoyable for families. Kids are noted to love both the pool and the spa facilities with many reviews pointing out how well-kept and clean the pool area is. The outdoor heated pool allows guests to enjoy the scenery while soaking in the warm waters.
Moreover, the convenience and family-friendly nature of the heated pool contribute to a relaxing and pleasant stay. Visitors appreciate the pool's consistent warmth and commend it as a delightful feature of the hotel with special remarks on how it serves as a great attraction for children. Overall, the heated pool at Rydges Rotorua receives high marks for providing a comforting and enjoyable experience for all ages.
Guests at Rydges Rotorua frequently commend the outdoor pool, describing it as nice, good and lovely. The pool is noted for being clean and well-maintained by the staff, contributing to an enjoyable experience. Some reviews highlight the pool as partly heated with specific mentions of a fantastic heated pool and spa facility. Families will appreciate the children's games available in the pool area. Despite some comments about the outdoor pool not being fully heated, the overall impression from guests is positive with many highlighting the tranquility and upkeep of the pool. Additionally, the buffet breakfast receives praise, adding to the hotel's appeal.
The honeymoon experience at Rydges Rotorua features gorgeously renovated suites and newly upgraded rooms, offering a fresh and inviting atmosphere. The hotel offers a romantic honeymoon package, which includes a special honeymoon dinner and several honeymoon specials designed to enhance the celebratory mood. Guests can also enjoy various honeymoon perks aimed at making the stay memorable. However, some reviews indicate that not all aspects of the hotel are honeymoon-friendly with mentions of certain rooms or facilities not being suitable for honeymooners. Overall, Rydges Rotorua presents a blend of romance and modern comfort, ideal for those seeking a memorable honeymoon experience.
Rydges Rotorua is an exemplar of luxury accommodation with its opulent interiors and grand hotel ambiance. Guests were particularly impressed by the luxurious pool and high-end facilities, which contributed to an overall luxury experience. The premium rooms were noted for their tidiness and exceptional comfort, complemented by stunning luxury views and deluxe bathing experiences.
Diners enjoyed the sophisticated environment of the hotel's luxury restaurant. Adding to the luxury setting, the hotel offered a quiet location while maintaining cleanliness throughout the property.
The staff were commended for going above and beyond in their customer service, always eager and helpful, which greatly enhanced the stay. Additionally, the hotel's commitment to cleanliness and convenience left a positive impression on guests.
All these factors together—the premium facilities, attentive staff and the serene, clean environment—make Rydges Rotorua one of the favourite hotels for its remarkable value for money in a luxury stay.
Rydges Rotorua offers a notably romantic experience for couples seeking a memorable getaway. The hotel features a romantic ambiance, complemented by enchanting sunset views that elevate the stay. Guests frequently highlight the romantic setting and theme of the hotel, which include a restaurant that promotes an intimate dining experience. The heated pool, surrounded by a picturesque environment, adds to the overall amazing atmosphere, making it an ideal spot for relaxation and romance.
Rooms are described as cosy and comfortable, providing a serene space for couples. The hotel's romantic spa and the appealing views of hot springs and forests contribute to a sense of tranquility and intimacy. Located in a quiet area, Rydges Rotorua offers convenience with its proximity to various attractions, ensuring that guests can explore while enjoying a peaceful retreat.
The friendly and cosy atmosphere throughout the hotel enhances the delightful experience. Guests consistently remark on the quality service and feel pampered, almost like royalty during their stay. Overall, Rydges Rotorua stands out as a romantic destination, perfect for those looking to unwind and connect with their loved ones.
Location Show Map
Location
The location is particularly favorable for mountain biking enthusiasts with easy access to biking trails and relaxing spa pools to unwind in after an adventurous day. Families also find it ideal, thanks to the hotel's family-friendly atmosphere, spacious rooms and various amenities including a pool and parking facilities.
Rydges Rotorua offers stunning views of the thermal springs and surrounding geothermal area, adding to the overall appeal. Although slightly removed from the bustling city center, it remains close enough for convenient access to shops, restaurants and cultural attractions. This makes it a prime choice for travelers who want to explore the richness of Rotorua while enjoying a tranquil stay.
Breakfast
The convenience of having an on-site restaurant is another big plus, making it easy for guests to fuel up before an action-packed day. Plenty of choices are mentioned with fresh products and well-prepared dishes adding to the appeal. Some reviewers specifically praise the hot breakfast buffet, noting the good range and rapid refilling of food items.
Despite the overall positive sentiments, there are occasional criticisms. Some guests felt the breakfast was overpriced or pointed out that the buffet temperature was not always ideal, leading to lukewarm dishes. Additionally, the limited variety and some specific items like scrambled eggs garnered mixed reactions. The coffee machine being out of order was a recurring inconvenience noted by a few visitors.
In terms of value for money, opinions are divided. While many find the buffet breakfast worth the extra cost, others think it could be more affordable. Some guests even suggested improvements, such as more vegan options, gluten-free cereals and a bit more variety in the selection.
Overall, the breakfast at Rydges Rotorua seems to cater well to most guests, especially families with its range of choices and quality preparation, even though there's room for some enhancements to meet every guest's expectations fully.
Dinner
Despite the positive feedback, some guests feel that the buffet is overpriced with a few expressing disappointment over the quality and selection of the food, particularly when compared to the price point. There are occasional issues with dishes running out and limited healthier options. Some guests suggested that the dinner menu could be more extensive and noted the somewhat steep prices for what was offered.
It appears that the overall experience at Chapman's leans towards favorable with many guests enjoying their meals and the friendly atmosphere. However, there is room for improvement particularly in terms of value for money and menu variety. The restaurant remains a popular choice, appreciated for its convenience and the enjoyable dining experience it offers.
Rooms
However, the hotel has room for improvement. Some guests noted that areas of the hotel felt dated with occasional mentions of tired decor and minor maintenance issues. A few reviews mentioned cleanliness concerns, ranging from superficial dirt to more noticeable grime in bathrooms. Noise also seemed to be an issue for rooms located near the pool or laundry areas.
Despite these issues, the hotel's efforts to modernize parts of the property have been well-received with many guests finding the newer rooms particularly pleasant. For those looking for a comfortable and functional stay in Rotorua, Rydges Rotorua generally delivers, although attention to consistent cleanliness and maintenance could enhance the guest experience significantly.
Beds
Despite these praises, there are occasional dissenting opinions. Some guests found the beds to be too firm or too soft and a few mentioned issues with the beds being uncomfortable or sloping. Nonetheless, the overarching sentiment indicates that the beds contribute significantly to travelers' satisfaction, ensuring a restful stay.
For those seeking a luxurious slumber, the hotel's bed situation typically rates highly, offering an optimal balance of comfort and relaxation, even if preferences can vary.
Cleanliness
However, several reviews also pointed out significant issues that detracted from their experience. Several guests mentioned persistent problems such as moldy bathrooms, dirty carpets and stained furnishings. There were also reports of less-than-adequate housekeeping with instances of dust, grime on taps and even trash left under beds. Some guests felt that certain aspects of the rooms needed a thorough deep clean, while elements like shower heads and air conditioning vents were in dire need of attention.
The bathroom facilities, in particular, seemed to be a frequent point of contention, often cited as outdated and in need of renovation. Instances of poor bathroom cleanliness, including mold, stains and unpleasant smells, were not uncommon.
While many guests were satisfied and commended the hotel for its cleanliness and room maintenance, it seems that areas requiring improvement and more consistent housekeeping checks are also evident.
Staff
Many guests profess their appreciation for the personnel who go above and beyond, solving problems promptly and often with a smile. Specific examples of exceptional service include quick room changes due to noise complaints and attentive handling of dietary needs. The restaurant staff and security guards also receive high praise for their courtesy and efficiency.
However, there are intermittent mentions of a few instances where the staff's enthusiasm seemed lacking or their response to issues was slow, but these occurrences are overshadowed by the overall excellent service. The front desk staff often receive commendations for their friendliness and helpfulness, making guests feel welcome upon arrival.
In summary, the staff at Rydges Rotorua contribute significantly to a positive guest experience, marked by their friendliness, helpfulness and readiness to accommodate various needs, making the hotel a recommended stay despite a few occasional hiccups.
Wi-Fi
Gym
However, the gym's size and condition have been points of contention. Some guests mentioned that the fitness center was small but adequate, while others felt it was modest, basic or in need of an upgrade. There were also mentions of the gym being poorly ventilated, which affected the comfort level during workouts.
On several occasions, guests found the gym closed or unavailable, which detracted from their stay. Despite these drawbacks, many appreciated the overall presence of the gym and other recreational facilities like the swimming pool and games room, indicating that Rydges Rotorua does offer a range of activities for guests, even if some improvements could be made.
Pool
Parents particularly valued the family-friendly environment with children’s play areas and a gameroom adding to the overall enjoyment. The pool area is often described as fantastic, lovely and amazing with guests frequently mentioning their pleasant temperature and cleanliness. Additional amenities such as clean towels and a poolside menu were also appreciated for enhancing the poolside experience.
Although a few guests mentioned issues such as overcrowding and the need for more frequent cleaning, the overall impression remained positive. Naturally heated pools offered a unique and relaxing bathing experience, while the friendly staff and additional features like float noodles and playrooms contributed to a family-friendly atmosphere.
Overall, the heated pools and spa facilities at Rydges Rotorua offer a well-rounded and enjoyable experience for families, making it a favored attraction among guests.
Parking
However, some reviews point out that parking can be challenging, especially during peak times like evenings or special occasions such as Fathers Day weekend. Limited spaces often force guests to park on the street and the parking can be tricky to navigate after dinner or late arrivals. Some found the parking fees to be high and the situation somewhat complicated. Despite these drawbacks, it is possible to find parking without significant issues if arriving at less busy times.
Overall, while Rydges Rotorua offers good and ample parking options that enhance the stay for many, guests may want to plan their arrival timing carefully to avoid the limited availability during peak periods.
Family
The accommodations cater well to family needs with spacious family rooms and comfortable beds. The family-friendly environment, supported by clear signage and easy access to the kids' facilities, ensures a seamless stay. The staff is described as welcoming and kind, adding to the overall pleasant atmosphere. Additionally, the hotel offers a great free breakfast buffet, which is another hit among families.
Overall, Rydges Rotorua comes highly recommended for its numerous family-oriented amenities and activities, ensuring a fun and comfortable stay for all ages.
4 Star
While some aspects, such as breakfast quality, have room for improvement, the hotel generally offers good value for money. The overarching impression is one of satisfaction with an air of luxury pervading the hallways and common areas, despite some undergoing upgrades.
Rydges Rotorua stands out as a reliable four-star accommodation, promising a comfortable and enjoyable stay for guests.
Business
The hotel provides notable business amenities such as a business center and bike hire with strong general facilities conducive for productive stays. Special offers for business travelers further enhance the appeal. However, some reviews mention the absence of a dedicated business lounge and comment on poor quality food for corporate events. Connections for conference calls and business wifi have received some negative feedback.
Despite these drawbacks, the fast wifi and proximity to conference venues remain positive aspects for business guests. Potential noise from early morning conferences and occasional service disruptions are minor issues to consider. Overall, Rydges Rotorua serves as a practical base for business travelers with an emphasis on functional meeting space and helpful services.
Accessible
The focus on accessibility extends to various aspects of the hotel, ensuring clean and comfortable environments and friendly, helpful staff contribute to a positive experience. Specialized rooms for disabled guests are available, along with dedicated disabled parking spaces, enhancing the overall convenience.
However, there were some areas needing improvement. The accessibility to the pool area could be challenging for guests with limited mobility. Additionally, minor issues such as water leaking from the shower room door and cleanliness of the toilets in the pool area were noted. Despite these drawbacks, the hotel's accessibility features are generally well-received, making it a viable option for travelers with disabilities.
Heated Pool
The combination of heated pools and hot tubs enhances the overall experience, making it particularly enjoyable for families. Kids are noted to love both the pool and the spa facilities with many reviews pointing out how well-kept and clean the pool area is. The outdoor heated pool allows guests to enjoy the scenery while soaking in the warm waters.
Moreover, the convenience and family-friendly nature of the heated pool contribute to a relaxing and pleasant stay. Visitors appreciate the pool's consistent warmth and commend it as a delightful feature of the hotel with special remarks on how it serves as a great attraction for children. Overall, the heated pool at Rydges Rotorua receives high marks for providing a comforting and enjoyable experience for all ages.
Outdoor Pool
Honeymoon
Luxury
Diners enjoyed the sophisticated environment of the hotel's luxury restaurant. Adding to the luxury setting, the hotel offered a quiet location while maintaining cleanliness throughout the property.
The staff were commended for going above and beyond in their customer service, always eager and helpful, which greatly enhanced the stay. Additionally, the hotel's commitment to cleanliness and convenience left a positive impression on guests.
All these factors together—the premium facilities, attentive staff and the serene, clean environment—make Rydges Rotorua one of the favourite hotels for its remarkable value for money in a luxury stay.
Romantic
Rooms are described as cosy and comfortable, providing a serene space for couples. The hotel's romantic spa and the appealing views of hot springs and forests contribute to a sense of tranquility and intimacy. Located in a quiet area, Rydges Rotorua offers convenience with its proximity to various attractions, ensuring that guests can explore while enjoying a peaceful retreat.
The friendly and cosy atmosphere throughout the hotel enhances the delightful experience. Guests consistently remark on the quality service and feel pampered, almost like royalty during their stay. Overall, Rydges Rotorua stands out as a romantic destination, perfect for those looking to unwind and connect with their loved ones.
Yes, Rydges Rotorua has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Rydges Rotorua.
No, Rydges Rotorua doesn't allow dogs.
Yes, parking facilities are available at Rydges Rotorua.
Yes, Rydges Rotorua has a gym.
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