JetPark Hotel Rotorua
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Summary of reviewsJetPark Hotel Rotorua, centrally located in Rotorua, is highly regarded for its prime location that makes it easy for guests to explore the town and nearby attractions. The proximity to local attractions, shopping malls and various dining options, including Eat Street, adds to the hotel's appeal. The convenience of having a supermarket across the street and ample parking further enhances the experience.
Breakfast at the hotel is generally appreciated with its continental spread that includes bread, pastries, cold cuts, cheese, cereals and fresh fruit. Guests enjoy the pancake machine and pastries, though there is a desire for more hot food options without extra charges. Despite some organizational challenges, the breakfast is valued for its variety and inclusion in the room rate.
For dinner, while the on-site restaurant is praised for the quality of its meals, the limited menu is noted as a drawback. However, the hotel's location near various dining options offers guests ample alternatives. The food quality, especially for kids, is appreciated and the convenience of an onsite bar adds to the appeal.
The rooms at JetPark Hotel Rotorua receive high praise for their comfort, cleanliness and spaciousness. Guests enjoy modern amenities like kitchenettes and large showers. The beds and pillows are frequently highlighted for comfort and the rooms are noted to be quiet and warm, making them ideal for relaxation. Secure and convenient parking also adds to the overall positive experience.
Cleanliness is a strong point for the hotel with guests often describing the rooms as spotless and well-maintained. Housekeeping receives high marks for their attentiveness, ensuring rooms are tidy and comfortable. The clean linen and well-kept bathrooms contribute to a high standard of hygiene across the hotel.
The staff at JetPark Hotel Rotorua are frequently described as friendly, kind and welcoming. Both the reception and housekeeping teams are noted for their efficiency and helpfulness, providing a smooth and pleasant experience for guests. The manager’s leadership and the staff's family-oriented approach add to the hotel's warm atmosphere.
Guests generally find the WiFi at JetPark Hotel Rotorua to be good, free and reliable, although there are occasional reports of connectivity issues in some rooms. The pool area receives mixed reviews; while it is often praised for being clean and well-maintained, some guests find it smaller than expected and occasionally too busy or not warm enough. Despite this, the spa pool is a well-liked feature.
Parking at the hotel is mostly praised for its abundance and security, although there are times when parking can be tight, especially during peak times. Despite this, the majority of guests find the parking experience satisfactory.
JetPark Hotel Rotorua is particularly noted for being a family-friendly establishment with spacious family suites, a kids' play area and a good breakfast, making it an appealing choice for family vacations. Pet-friendly options are also appreciated, allowing all family members to enjoy the stay.
Overall, JetPark Hotel Rotorua offers a comfortable and welcoming stay. Its prime location, clean and spacious rooms, friendly staff and family-friendly amenities make it a favored choice among visitors, delivering a positive experience that often exceeds its three-star rating.
Categories
Breakfast at the hotel is generally appreciated with its continental spread that includes bread, pastries, cold cuts, cheese, cereals and fresh fruit. Guests enjoy the pancake machine and pastries, though there is a desire for more hot food options without extra charges. Despite some organizational challenges, the breakfast is valued for its variety and inclusion in the room rate.
For dinner, while the on-site restaurant is praised for the quality of its meals, the limited menu is noted as a drawback. However, the hotel's location near various dining options offers guests ample alternatives. The food quality, especially for kids, is appreciated and the convenience of an onsite bar adds to the appeal.
The rooms at JetPark Hotel Rotorua receive high praise for their comfort, cleanliness and spaciousness. Guests enjoy modern amenities like kitchenettes and large showers. The beds and pillows are frequently highlighted for comfort and the rooms are noted to be quiet and warm, making them ideal for relaxation. Secure and convenient parking also adds to the overall positive experience.
Cleanliness is a strong point for the hotel with guests often describing the rooms as spotless and well-maintained. Housekeeping receives high marks for their attentiveness, ensuring rooms are tidy and comfortable. The clean linen and well-kept bathrooms contribute to a high standard of hygiene across the hotel.
The staff at JetPark Hotel Rotorua are frequently described as friendly, kind and welcoming. Both the reception and housekeeping teams are noted for their efficiency and helpfulness, providing a smooth and pleasant experience for guests. The manager’s leadership and the staff's family-oriented approach add to the hotel's warm atmosphere.
Guests generally find the WiFi at JetPark Hotel Rotorua to be good, free and reliable, although there are occasional reports of connectivity issues in some rooms. The pool area receives mixed reviews; while it is often praised for being clean and well-maintained, some guests find it smaller than expected and occasionally too busy or not warm enough. Despite this, the spa pool is a well-liked feature.
Parking at the hotel is mostly praised for its abundance and security, although there are times when parking can be tight, especially during peak times. Despite this, the majority of guests find the parking experience satisfactory.
JetPark Hotel Rotorua is particularly noted for being a family-friendly establishment with spacious family suites, a kids' play area and a good breakfast, making it an appealing choice for family vacations. Pet-friendly options are also appreciated, allowing all family members to enjoy the stay.
Overall, JetPark Hotel Rotorua offers a comfortable and welcoming stay. Its prime location, clean and spacious rooms, friendly staff and family-friendly amenities make it a favored choice among visitors, delivering a positive experience that often exceeds its three-star rating.
Hotel Taking Steps Towards Sustainability
JetPark Hotel Rotorua holds a Qualmark Enviro-GOLD Rating, demonstrating its commitment to sustainable practices. It uses pillows made from recycled plastic bottles, provides natural New Zealand-made toiletries in recyclable containers, and implements water and energy-saving fixtures. The hotel sources locally grown organic ingredients for its menus, avoids single-use plastics, and operates a comprehensive recycling program including a Back to Base Soap recycling initiative.
Family Friendly Hotel
JetPark Hotel Rotorua is a family-friendly hotel offering spacious rooms and a range of amenities. Its location provides easy access to Rotorua's attractions.
Business Hotel
Ideally located a short walk from Rotorua town center, this hotel offers comfortable accommodations and friendly service. It provides a convenient base for exploring the area while catering to business needs.
Hotel with Parking
JetPark Hotel Rotorua offers free limited overnight car parking directly at the hotel. They provide a car park onsite free of charge and include bike wash and storage facilities.
EV charging stations
Hotel with Gym
JetPark Hotel Rotorua provides complimentary 24/7 access to a well-equipped Anytime Fitness gym located a 5-minute drive away. This off-site access offers a comprehensive fitness solution, despite the hotel's on-site gym having only simple equipment in a small room.
Hotel with EV Charging Stations
JetPark Hotel Rotorua offers four EV charging stations in clearly marked parking spaces. These are Tethered Type 2 MG charge points and are provided free of charge for hotel guests, making it a convenient and cost-effective option.
4-Star Hotel
JetPark Hotel Rotorua provides a convenient location and a range of amenities suitable for various travelers. It offers a comfortable and well-equipped base for exploring the Rotorua area.
Hotel with Outdoor Pool
This hotel has an outdoor pool that is open from 7:00 AM to 10:30 PM, with sun loungers available. It also offers breakfast options.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Rotorua, JetPark Hotel Rotorua is lauded for its prime location, making it a convenient base for exploring the town. The hotel's central position allows easy access to a myriad of local attractions, supermarkets, shopping malls and a variety of restaurants. Guests appreciate its proximity to popular destinations such as the Polynesian Spa, Kuira Park and Government Gardens.
Many found the hotel's location perfect for both brief walks to the town center and longer excursions to nearby sights. The accessibility to dining options with Eat Street and other eateries just a short walk away, is frequently highlighted. The convenience of having a supermarket directly across the street, along with ample parking, adds to its appeal.
The combination of a strategic location, comfortable accommodations and friendly staff makes JetPark Hotel a favored choice among visitors. Whether visiting Rotorua for business or leisure, guests find it easy to navigate the town and make the most of their stay thanks to this well-situated hotel.
JetPark Hotel Rotorua offers a continental breakfast included with the room rate, which many guests found delightful and a great start to the day. The breakfast features a variety of options including bread, pastries, cold cuts, cheese, cereals and fresh fruit. Some guests particularly enjoyed the pancake machine and the lovely pastries, noting that the breakfast was continually replenished with fresh food.
However, the breakfast experience had its drawbacks. Several guests mentioned the lack of hot food options, such as eggs and bacon, which were only available at an additional charge. The breakfast selection was considered limited and a bit too basic by some with an overemphasis on carbohydrates and a shortage of protein options. The breakfast service itself received mixed reviews: while some found it organized and pleasant, others noted it could be chaotic and the serving area cramped and disorganized.
Despite these inconsistencies, the breakfast was appreciated for its variety and being included in the room rate, providing good value for money. Guests loved the convenience of starting their day with a hassle-free continental spread, although they suggested improvements to include more diverse and protein-rich options.
In summary, while the breakfast at JetPark Hotel Rotorua is generally good with a decent variety of continental items, there is room for improvement in terms of organization, diversity and the inclusion of hot options without additional charges.
JetPark Hotel Rotorua offers a mix of experiences when it comes to dinner. While the on-site restaurant serves up delicious meals, some guests find the limited dinner menu to be a drawback. Despite this, many guests enjoyed their meals by the pool, particularly appreciating the quality of food, especially for kids. The convenience of having a bar and food available onsite adds to the appeal.
The hotel's proximity to various restaurants, shops and a supermarket provides a variety of dining options outside the premises. Some guests enjoyed the ease of accessing nearby food areas and restaurants, which adds to the overall convenience of staying at JetPark Hotel.
However, a few reviews pointed out that the dinner offerings at the hotel restaurant were average. Occasionally, the onsite café was not operational due to Covid, which could impact dining plans. Overall, while the dinner experience at JetPark Hotel has its hits and misses, the location ensures ample alternative dining options nearby.
JetPark Hotel Rotorua has garnered positive reviews for its rooms, emphasizing comfort, cleanliness and spaciousness. Many guests appreciated the large, well-lit rooms that often included modern amenities like kitchenettes and spacious bathrooms with large showers. The beds and pillows were frequently highlighted for their comfort and the high-quality linen and toiletries added a touch of luxury to the stay.
Guests often noted the rooms’ cleanliness with some describing them as spotless, tidy and well-maintained. The rooms' warmth and quietness contributed to a serene environment ideal for relaxation. Secure and convenient parking further enhanced the overall experience, making it easy for guests to come and go.
The hotel's location is another asset with accessibility to nearby important attractions like Government Park and the Polynesian Spa. While there were occasional mentions of rooms being smaller than expected, the majority found the accommodations more than sufficient for their needs, even for family stays, thanks to spacious family suites and separate rooms for kids.
Overall, JetPark Hotel Rotorua seems to deliver a comfortable and pleasant stay, particularly appreciated for its cleanliness, space and convenient location.
JetPark Hotel Rotorua receives consistently positive feedback for the comfort of its beds. Guests frequently highlight the comfortable beds and variety of pillow options. The size of the beds, especially in rooms with deluxe twin setups, is also appreciated. Most comments praise the beds as very comfortable, often describing the mattresses as soft yet supportive. Many guests found the bedding to be cosy and conducive to a restful stay. While there were occasional mentions of some pillows being uncomfortable or having an unpleasant smell, the overall sentiment remains highly favorable. The hotel seems to have succeeded in providing a good night's sleep, thanks to its quality bedding and thoughtful pillow menu.
JetPark Hotel Rotorua often receives high praise for its exceptional cleanliness, clearly a top priority for the establishment. Guests frequently describe the rooms as clean, warm, quiet and comfortable, emphasizing the modern and well-maintained conditions. Housekeeping staff are noted to be amazing and helpful, contributing to the overall spotless environment. The facilities and amenities, such as the breakfast area and pool, have received mixed reviews regarding their cleanliness, but the positive comments overwhelmingly showcase a high standard of hygiene.
The hotel maintains clean and spacious rooms, often described as tidy, neat and impeccably maintained. Guests appreciate the clean linen, even though there were occasional remarks about its appearance. Rooms are outfitted with useful amenities like tea and coffee and feature good-quality products, ensuring a comfortable stay. The overall cleanliness in the bathrooms has been highlighted as well, reinforcing the hotel's commitment to maintaining a high standard of hygiene across all areas.
However, some aspects of the guest experience, such as the lack of air conditioning and occasional lapses in housekeeping service during longer stays, have been noted. Despite these, the general consensus remains overwhelmingly positive with many guests recommending the hotel for its cleanliness, friendly staff and comfortable accommodations.
The guest reviews for JetPark Hotel Rotorua are overwhelmingly positive about the hotel's staff. The reception team is consistently described as friendly, kind and welcoming, making guests feel truly valued and at ease. Many reviews highlight the front desk staff's efficiency in handling inquiries and quick check-ins, contributing to a smooth and pleasant arrival experience.
Housekeeping also receives high praise for their attentiveness and superb service, maintaining clean rooms and being ready to help with any requests. The general attitude of the staff is often noted as being genuinely polite, courteous and considerate, which enhances the overall guest experience.
Numerous reviews commend the staff for being helpful and supportive, offering advice and recommendations to guests and ensuring that their needs are catered to promptly. The manager's helpfulness and the staff's family-oriented approach add another layer of warmth to the hotel's atmosphere.
While a few reviews mention areas for improvement such as the breakfast spread and gym signage, the main takeaway remains the exceptional service provided by the hardworking, engaged and enthusiastic team at JetPark Hotel Rotorua.
The WiFi experience at JetPark Hotel Rotorua generally receives positive remarks from guests with many noting that the connection is good, free and always reliable. Several guests appreciated the WiFi as fast and consistently connected without any drops in service. It's also highlighted that the WiFi coverage throughout the hotel is adequate, catering well to most guests' needs.
However, there were instances reported where the WiFi was patchy or the signal was weak, particularly in some rooms and pet-friendly accommodations. A few guests mentioned that the internet and WiFi did not work well or were very slow, impacting their experience. This suggests that while the overall WiFi service is commendable, improvements could be made to ensure seamless connectivity across the entire hotel, especially in all room types.
JetPark Hotel Rotorua boasts a pool area that garners mixed reviews from guests. On the positive side, the pool is noted for its cleanliness, well-maintained condition and perfect opening hours, making it a favorable spot for late-night swims and family fun. The presence of a spa pool is frequently appreciated, adding an extra layer of relaxation, particularly for children.
However, the pool has its drawbacks. Many reviews highlight that it is smaller than expected and can get quite busy. Issues with water temperature are common with guests pointing out that the pool is not always warm enough, making it less enjoyable in cooler weather. Some criticism is also directed at the pool's maintenance with occasional reports of it being dirty or in need of better upkeep.
Despite its small size and a few maintenance concerns, the pool area, including the spa, provides a generally pleasant experience, suitable for family enjoyment and a relaxing soak at the end of the day.
JetPark Hotel Rotorua generally offers a positive parking experience with guests frequently noting the abundance of parking spaces that are often spacious, secure and free of charge. The convenience of on-site parking and accessibility is appreciated, particularly for its proximity to City Square and the availability of specific amenities like secure bike parking. However, the parking situation can occasionally be troublesome. Some guests mention that parking spots can be snug, tight or even limited, especially during peak times or late arrivals, which sometimes forces guests to park on the street or grass. Additionally, a few reviewers pointed out that the car park could benefit from allocated spots per room to improve the experience. Overall, while most guests find the parking satisfactory, improvements could be made to enhance convenience further.
JetPark Hotel Rotorua proves to be a fantastic choice for families looking for a comfortable and welcoming stay. The hotel offers a variety of family-friendly amenities and accommodations, including spacious family suites and upgrades to larger family rooms, all suited for family dynamics with features like separate rooms for parents and children. Children are sure to enjoy their time at the hotel with an inviting kids play area stocked with toys and a fun pancake machine that has received positive remarks from families.
Their facilities are tailored to ensure a pleasant experience for both children and parents, including a lovely pool and spa area perfect for relaxing and play. The hotel’s overall atmosphere is relaxed and accommodating to families, providing a warm and friendly environment where families feel welcomed and well-cared for by the attentive staff.
Guests traveling with pets also appreciate the pet-friendly options available, allowing all family members, including pets, to enjoy the stay. The hotel is highly recommended as a great spot for family holidays with enough activities for children and thoughtful touches like free cookies and drinks for the little ones. Whether for a short visit or an extended family trip, JetPark Hotel Rotorua offers a seamless blend of comfort and family-oriented amenities.
JetPark Hotel Rotorua offers a practical and functional stay as a three-star budget hotel. It strikes a good balance between size and price, making it an affordable option for travelers. While the amenities are consistent with its three-star rating, the service provided often exceeds expectations, nearly reaching a 4.5-star level. The hotel provides a solid three-star experience, catering well to those looking for a fair and economical choice for their stay.
JetPark Hotel Rotorua stands out as an excellent choice for travelers with pets, seamlessly integrating pet-friendly amenities and services into their overall offering. The hotel offers a comfortable and welcoming environment for dogs, featuring dog-friendly rooms equipped with thoughtful touches like dog beds, bowls and an assortment of treats including biscuits and toys.
Guests have highlighted the hotel's effective pet accommodation, noting that the property goes to great lengths to ensure a pleasant stay for both pets and their owners. The provision of dog treats and welcome packs upon arrival sets a positive tone right from the start. Additionally, the overall setup is highly appreciated, providing not just accommodations but also spaces tailored to the needs of pets, contributing to a great experience overall.
Whether one is traveling with a furry friend for a brief weekend getaway or a longer stay, JetPark Hotel Rotorua delivers a hassle-free, enjoyable experience, ensuring pets feel as welcomed as their human companions.
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Location
Many found the hotel's location perfect for both brief walks to the town center and longer excursions to nearby sights. The accessibility to dining options with Eat Street and other eateries just a short walk away, is frequently highlighted. The convenience of having a supermarket directly across the street, along with ample parking, adds to its appeal.
The combination of a strategic location, comfortable accommodations and friendly staff makes JetPark Hotel a favored choice among visitors. Whether visiting Rotorua for business or leisure, guests find it easy to navigate the town and make the most of their stay thanks to this well-situated hotel.
Breakfast
However, the breakfast experience had its drawbacks. Several guests mentioned the lack of hot food options, such as eggs and bacon, which were only available at an additional charge. The breakfast selection was considered limited and a bit too basic by some with an overemphasis on carbohydrates and a shortage of protein options. The breakfast service itself received mixed reviews: while some found it organized and pleasant, others noted it could be chaotic and the serving area cramped and disorganized.
Despite these inconsistencies, the breakfast was appreciated for its variety and being included in the room rate, providing good value for money. Guests loved the convenience of starting their day with a hassle-free continental spread, although they suggested improvements to include more diverse and protein-rich options.
In summary, while the breakfast at JetPark Hotel Rotorua is generally good with a decent variety of continental items, there is room for improvement in terms of organization, diversity and the inclusion of hot options without additional charges.
Dinner
The hotel's proximity to various restaurants, shops and a supermarket provides a variety of dining options outside the premises. Some guests enjoyed the ease of accessing nearby food areas and restaurants, which adds to the overall convenience of staying at JetPark Hotel.
However, a few reviews pointed out that the dinner offerings at the hotel restaurant were average. Occasionally, the onsite café was not operational due to Covid, which could impact dining plans. Overall, while the dinner experience at JetPark Hotel has its hits and misses, the location ensures ample alternative dining options nearby.
Rooms
Guests often noted the rooms’ cleanliness with some describing them as spotless, tidy and well-maintained. The rooms' warmth and quietness contributed to a serene environment ideal for relaxation. Secure and convenient parking further enhanced the overall experience, making it easy for guests to come and go.
The hotel's location is another asset with accessibility to nearby important attractions like Government Park and the Polynesian Spa. While there were occasional mentions of rooms being smaller than expected, the majority found the accommodations more than sufficient for their needs, even for family stays, thanks to spacious family suites and separate rooms for kids.
Overall, JetPark Hotel Rotorua seems to deliver a comfortable and pleasant stay, particularly appreciated for its cleanliness, space and convenient location.
Beds
Cleanliness
The hotel maintains clean and spacious rooms, often described as tidy, neat and impeccably maintained. Guests appreciate the clean linen, even though there were occasional remarks about its appearance. Rooms are outfitted with useful amenities like tea and coffee and feature good-quality products, ensuring a comfortable stay. The overall cleanliness in the bathrooms has been highlighted as well, reinforcing the hotel's commitment to maintaining a high standard of hygiene across all areas.
However, some aspects of the guest experience, such as the lack of air conditioning and occasional lapses in housekeeping service during longer stays, have been noted. Despite these, the general consensus remains overwhelmingly positive with many guests recommending the hotel for its cleanliness, friendly staff and comfortable accommodations.
Staff
Housekeeping also receives high praise for their attentiveness and superb service, maintaining clean rooms and being ready to help with any requests. The general attitude of the staff is often noted as being genuinely polite, courteous and considerate, which enhances the overall guest experience.
Numerous reviews commend the staff for being helpful and supportive, offering advice and recommendations to guests and ensuring that their needs are catered to promptly. The manager's helpfulness and the staff's family-oriented approach add another layer of warmth to the hotel's atmosphere.
While a few reviews mention areas for improvement such as the breakfast spread and gym signage, the main takeaway remains the exceptional service provided by the hardworking, engaged and enthusiastic team at JetPark Hotel Rotorua.
Wi-Fi
However, there were instances reported where the WiFi was patchy or the signal was weak, particularly in some rooms and pet-friendly accommodations. A few guests mentioned that the internet and WiFi did not work well or were very slow, impacting their experience. This suggests that while the overall WiFi service is commendable, improvements could be made to ensure seamless connectivity across the entire hotel, especially in all room types.
Pool
However, the pool has its drawbacks. Many reviews highlight that it is smaller than expected and can get quite busy. Issues with water temperature are common with guests pointing out that the pool is not always warm enough, making it less enjoyable in cooler weather. Some criticism is also directed at the pool's maintenance with occasional reports of it being dirty or in need of better upkeep.
Despite its small size and a few maintenance concerns, the pool area, including the spa, provides a generally pleasant experience, suitable for family enjoyment and a relaxing soak at the end of the day.
Parking
Family
Their facilities are tailored to ensure a pleasant experience for both children and parents, including a lovely pool and spa area perfect for relaxing and play. The hotel’s overall atmosphere is relaxed and accommodating to families, providing a warm and friendly environment where families feel welcomed and well-cared for by the attentive staff.
Guests traveling with pets also appreciate the pet-friendly options available, allowing all family members, including pets, to enjoy the stay. The hotel is highly recommended as a great spot for family holidays with enough activities for children and thoughtful touches like free cookies and drinks for the little ones. Whether for a short visit or an extended family trip, JetPark Hotel Rotorua offers a seamless blend of comfort and family-oriented amenities.
3 Star
Dog Friendly
Guests have highlighted the hotel's effective pet accommodation, noting that the property goes to great lengths to ensure a pleasant stay for both pets and their owners. The provision of dog treats and welcome packs upon arrival sets a positive tone right from the start. Additionally, the overall setup is highly appreciated, providing not just accommodations but also spaces tailored to the needs of pets, contributing to a great experience overall.
Whether one is traveling with a furry friend for a brief weekend getaway or a longer stay, JetPark Hotel Rotorua delivers a hassle-free, enjoyable experience, ensuring pets feel as welcomed as their human companions.
Yes, JetPark Hotel Rotorua has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at JetPark Hotel Rotorua.
No, JetPark Hotel Rotorua doesn't allow dogs.
Yes, parking facilities are available at JetPark Hotel Rotorua.
Yes, JetPark Hotel Rotorua has a gym.
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