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Summary of reviewsCapri on Fenton in Rotorua enjoys high praise for its prime location, making it a convenient base for exploring local attractions like Te Puia and the Living Village. The central placement allows easy access to the town center, supermarkets, eateries and major sights, all while providing a peaceful retreat in a quiet neighborhood. Guests appreciate the ample parking spaces and well-maintained surroundings, enhancing the overall ease of access.
The rooms at Capri on Fenton are consistently lauded for their spaciousness and cleanliness. Large, well-appointed rooms with kitchenettes and dining areas make long stays comfortable and enjoyable. The addition of private hot tubs and spa baths adds a luxurious touch with many guests noting the modern amenities, warm decor and comfortable beds. Although there are occasional remarks about dated furniture, the overall feedback suggests that the rooms offer excellent value for money.
Cleanliness is a standout feature with numerous guests applauding the meticulous condition of the hotel. The cleaning staff receive high marks for their thorough work, ensuring that rooms are clean, tidy and inviting. Daily servicing maintains this high standard, contributing to a welcoming atmosphere.
Capri on Fenton staff are frequently praised for their friendliness, helpfulness and professionalism. The service from both management and individual staff members is highlighted as exceptional, making guests feel valued and at home. The seamless check-in and check-out processes further enhance the guest experience.
The free WiFi service is generally well-received with most guests finding it reliable for multiple devices. While there are occasional reports of intermittent connectivity, the availability of unlimited internet access is appreciated.
Parking is another positive aspect with ample free onsite spaces available. Guests appreciate the convenience of parking right outside their rooms, describing the experience as hassle-free and secure.
Beds at Capri on Fenton are highly commended for their comfort with many guests noting the large, spacious nature and cozy feel. The clean and fresh bedding contributes to a restful experience, despite a few comments about personal preferences for firmness.
Accessibility features at Capri on Fenton are well-regarded, including handicap accessible spaces and ground-level rooms. The accessible location close to the city center and local attractions makes it a practical choice for all travelers.
Finally, the private spa experiences available at Capri on Fenton are a notable highlight. Many guests enjoy the luxury of private spa pools and hot tubs, adding an exclusive and relaxing element to their stay. These facilities are frequently praised for their thoughtful design and convenience, making them a favorite among visitors.
Overall, Capri on Fenton excels in providing a comfortable, clean and convenient stay with exceptional staff service, excellent amenities and a prime location in Rotorua. Show more
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Categories
Motel with Parking
Capri on Fenton is included in the list of hotels with parking. Further specific details about their parking facilities were not available.
Accessible Motel
Capri on Fenton provides Wheelchair Access Queen Rooms with a private spa.
Motel with Swimming Pool
Private Pool
Motel with Free Wi-Fi
Small Motel
4-Star Motel
Motel with Private Pool Rooms
Room Types
Executive Twin Studio Each room is located on the ground floor and has a private geothermally heated hot spa pool. Also includes a hairdryer, ironing facilities, microwave, tea/coffee making facilities, air conditioning and free high-speed wireless internet access. Plunger coffee and cookies are provided on arrival.
Please note that the shower is over the spa tub and is not separate.
One-Bedroom SuiteFeatures a separate bedroom with a king-size bed and a lounge area offering 1 single bed. Includes a kitchenette, 2 TVs, air conditioning and a private courtyard with geothermally-heated hot spa pool.
Two-Bedroom ApartmentFeatures 2 separate bedrooms and a kitchenette with 2 hot plates. It also includes 2 TVs, air conditioning and a private courtyard with geothermally heated hot spa pool.
Please note, There is only a Single bed in the lounge and not a sofa bed.
Executive StudioLocated on the ground floor, this studio features heated spa pool, a hairdryer, ironing facilities, air conditioning and a microwave. Plunger coffee and cookies are provided on arrival.
Please note that the shower is over the spa tub and is not separate.
One-Bedroom ApartmentFeatures a separate bedroom with a king-size bed and a lounge area offering 2 single beds. Includes a kitchenette with 2 hot plates, 2 TVs, air conditioning and a private courtyard with a heated hot tub.
Executive Studio - Wheel Chair AccessThis disability accessible room has an entrance ramp, a roll-in shower and an in-room private spa bath with access handles. The kitchenette has a low mounted microwave, refrigerator, toaster and tea/coffee making facilities.
Please note that the price is based on 2 adults. There is no capacity for additional children.
Standard Family RoomThis family room features a separate bedroom with a king-size bed, and a living area with 3 single beds.There is a kitchenette with 2 hot plates, 2 TVs, air conditioning and a private courtyard with a heated hot tub.
Guest Reviews
9.0
Excellent
Location
Capri on Fenton enjoys high praise for its exceptional location, making it a popular choice for visitors to Rotorua. Guests frequently highlight its central placement, allowing easy access to both the town center and various local attractions. The hotel is just a short 5-minute drive from the main part of town, placing guests in close proximity to supermarkets, eateries and notable sights such as Te Puia and the Living Village. Many reviews mention the convenience of being within walking distance to the supermarket and having nearby transportation connections, enhancing the overall ease of access.
The quiet and serene neighborhood adds to the appeal, providing a peaceful retreat without sacrificing proximity to the bustling city center. The convenient location is often described as ideal for exploring Rotorua, whether for attending events, shopping or visiting geothermal tourist spots. The thoughtful design of the facilities, combined with the cleanliness and friendly staff, further complement the strategic positioning of this hotel. Guests appreciate the ample parking spaces and the well-maintained surroundings.
Overall, Capri on Fenton's prime location and thoughtful amenities make it an excellent base for both leisure and exploration in Rotorua.
Rooms
Capri on Fenton offers a delightful stay with rooms that consistently receive high praise for their spaciousness and cleanliness. Guests have highlighted the large, well-appointed rooms, including options with kitchenettes and dining areas, making longer stays convenient and enjoyable. The private hot tubs and spa baths in some rooms add a touch of luxury, while the comfortable beds and cozy atmospheres contribute to a restful experience. Many reviews mention the rooms being meticulously clean and serviced daily, ensuring a tidy and welcoming environment. The modern amenities and warm, inviting decor are appreciated with numerous reviews noting how well-equipped the rooms are, including kitchen utensils and home comforts like coffee plungers.
Despite a few mentions of dated furniture and occasional maintenance issues, the overall feedback suggests that the spacious rooms with ample natural light provide excellent value for money. The convenient location close to the city center, coupled with dedicated parking right outside, enhances the ease of the stay. The service is consistently noted as prompt and efficient, further adding to the pleasant experience at Capri on Fenton.
Beds
Capri on Fenton garners high praise from guests for the exceptional comfort and quality of its beds. Widely described as very comfy, comfortable and cozy, many guests emphasize the large and spacious nature of the beds. Reviews highlight the cleanliness and freshness of the bedding, contributing to a restful experience. The availability of king-size and super king beds provides an added luxury that many appreciate.
A few guests noted the beds were softer than they preferred with some mentioning that the pillows could be too firm or high. However, these comments are outweighed by numerous remarks on how super comfy and bearable the beds were. Families and single travelers alike found the bedding to meet or exceed their expectations, making for a generally comfortable stay.
Notably, the beds are often made each day, contributing to the overall pleasant and maintained atmosphere of the accommodations. Whether staying in a family room or single-occupancy space, the consensus is clear: Capri on Fenton offers a relaxing sleep environment with its well-reviewed, comfortable beds.
Cleanliness
Capri on Fenton has received numerous accolades for its exemplary cleanliness standards. The consensus from guest reviews highlights the hotel's spotless and meticulous condition with many praising the cleaning staff for their marvelous and thorough work. Rooms and facilities are consistently described as very clean, tidy and well-maintained, making them exceptionally comfortable and inviting spaces to stay in. Daily servicing ensures that the cleanliness is sustained with fluffy towels, crispy white sheets and spotlessly clean spa facilities adding to the appeal.
Guests were particularly impressed by the rooms, which exceeded expectations in cleanliness and were well-presented with lovely decor and furnishings. The accommodation is noted for being not only clean but also spacious and comfortable, which contributes to a welcoming atmosphere. Moreover, the property maintains high cleanliness standards across various areas, from unit to bathroom, ensuring a pleasant experience for all guests.
While there were occasional isolated criticisms regarding specific cleaning details—like issues with carpet vacuuming or dated bathroom fixtures—the overall feedback points to a highly commendable level of cleanliness. The warm, cosy ambiance, combined with the friendliness and efficiency of the housekeeping staff, rounds out a highly positive impression of Capri on Fenton’s commitment to maintaining an immaculate and enjoyable environment.
Staff
Capri on Fenton boasts an outstanding reputation for its exceptional staff, drawing consistent praise for their friendliness, helpfulness and welcoming demeanor. Guests frequently highlight the superb service provided by both the management team and individual staff members, mentioning how they go above and beyond to ensure a pleasant stay. The front office staff, including a standout receptionist named Morgan, are especially noted for their warm and professional interactions.
The hotel's cleaning crew also garners positive mentions for their amiable nature, maintaining a high standard of service while being friendly and approachable. The host receives glowing reviews for being accommodating and making guests feel at home from the moment they check in until they depart. The seamless check-in and check-out processes further enhance the guest experience by eliminating any potential hassles.
Guests feel particularly valued due to the staff's genuine care and attention, which create a comforting and welcoming atmosphere. Whether it’s the manager's supportive and efficient service or the general staff's polite and caring attitude, Capri on Fenton’s team shines in delivering exceptional hospitality. The overall feedback suggests that staying at this hotel means being welcomed into an environment where great customer service is a priority, making guests feel right at home.
Wi-Fi
Capri on Fenton boasts a generally positive reputation when it comes to its WiFi service. Guests have frequently highlighted that the WiFi is included and often works well with some describing it as very good and problem-free. Additionally, the availability of free and unlimited WiFi has been deemed a great aspect, particularly appreciated for use on multiple devices like mobiles, laptops and tablets. However, there are occasional mentions of the WiFi being intermittent and weak and some instances where the connection would go in and out. Overall, while the WiFi service receives commendation, some inconsistencies have been noted.
Parking
Guests at Capri on Fenton will find parking highly convenient and accessible. The hotel offers plenty of free onsite parking with many guests appreciating the availability of private parking spaces right outside their units. The abundance of car-parking space is often highlighted as a significant benefit. Visitors commend the easy and secure parking facilities, noting that parking is neat and well-organized. Whether parking in a private courtyard or immediately in front of their rooms, guests frequently describe the parking experience as excellent, great and hassle-free. The convenience of having a car parked right in front of the room adds to the overall ease of their stay.
Accessible
Capri on Fenton stands out for its excellent accessibility features and prime location. The hotel is conveniently situated close to the city center and local attractions like the Maori village, making it easy for guests to explore the area. With handicap accessible spaces and ground level rooms, it caters well to those with mobility needs. Guests appreciate the easy access and spacious, clean rooms that add to the overall comfort. The private courtyard and accessible location further enhance the experience, making it a practical and reasonable choice for travelers looking for convenience and ease of access.
Private Pool
Capri on Fenton offers a range of private spa experiences that guests consistently highlight in their reviews. Notably, the private spa pools and tubs are frequently mentioned as standout features. Numerous guests appreciate the luxury of having a spa pool right at their bedroom door or even inside their room, adding a touch of exclusivity and convenience. Many reviews commend the private hot tubs and whirlpools for providing ultimate comfort, while the private spa on balconies and outdoor spaces is particularly popular among families and those looking to unwind in privacy. The private spa baths, whether indoors or outdoors, are described as lovely and a substantial bonus to the stay, making them a massive hit with visitors. Overall, the spa facilities at Capri on Fenton are celebrated for being both perfect and private, enhancing the overall guest experience with their thoughtful design and accessibility.
Yes, Capri on Fenton has pool(s) that belong to one or more of the following categories: Private Pool.
No, a spa isn't available at Capri on Fenton.
No, Capri on Fenton doesn't allow dogs.
Yes, parking facilities are available at Capri on Fenton.