Accessible HotelSummary of reviews related to the 'Accessible' categoryGuests with accessibility needs may find Village Hotel Solihull hit or miss. While some guests were satisfied with the accessible/wet room they were provided, others describe the bathroom as tired and not as clean as they would have hoped. In addition, there were reports that the room had been designed by someone who did not fully consider the needs of those with mobility issues. The lifts were also reported as not working during some stays. While self check-in and checkout options were praised, the conventional check-in process was described as clunky. There were also reports that the hotel lacked EV charging points. However, one feature that was praised was the obligation for each room to have a hotel phone in case of emergency, which many found helpful.
Show moreRead review summaries for all categories
