Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
The Secrets Playa Mujeres Golf & Spa Resort - All Inclusive Adults Only is a luxurious and exceptional resort that receives overwhelmingly positive reviews from guests. The location on the picturesque beach is stunning and offers a tranquil and exclusive vacation experience. The resort is praised for its beautiful pool and beach areas, including the incredible swim-up pool. The high quality of the staff is highlighted with guests commending them for their attentiveness, friendliness and willingness to go above and beyond. The resort's golf course and excellent dining options receive high marks. Although there were some issues with room cleanliness and certain facilities, guests generally find the accommodations beautiful and modern with excellent cleaning practices. The resort's dedication to cleanliness and health precautions is commended, especially during COVID times. Overall, guests highly recommend Secrets Playa Mujeres Golf & Spa Resort for a relaxing and unforgettable all-inclusive vacation experience, especially for those seeking an exclusive, adults-only retreat.
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
Platinum Yucatan Princess Adults Only - All Inclusive is well-regarded for its excellent location, offering close proximity to the beach and Playa Del Carmen, complemented by convenient shuttle services. Its grounds and structures are beautifully maintained, making it an ideal spot for relaxation, especially for couples and friends.
Guests rave about its breakfast, often citing it as the best meal of the day with a wide variety of options catering to diverse tastes. The buffet is particularly noted for its quality and selection, though minor criticisms include a need for more turkey products and occasional service delays.
The dining experience overall is quite positive with a variety of specialty restaurants providing flavorful and diverse food choices. The Hibachi grill stands out for its engaging experience. While there are some mixed opinions regarding the Italian restaurant and buffet and occasional inconsistencies in food quality and service, the culinary offerings are generally well-received.
Rooms are praised for being spacious and comfortable, equipped with quality furnishings and amenities, including rain showers and direct pool access in some cases. However, a few guests have reported issues such as cleanliness concerns and outdated decor.
The cleanliness of the resort is highly commended with efficient housekeeping maintaining spotless rooms and public areas. While there are a few mentions of occasional lapses, the overall feedback is positive.
Staff at the resort are generally highlighted for their friendliness and attentive service, contributing significantly to guests' satisfaction. Notable individuals like Alfredo, Diego and Gina receive special mentions for exceptional service. However, there are isolated reports of less favorable experiences, particularly with the front desk and some concierge members.
The pool areas are a major attraction, featuring a variety of lively and serene atmospheres. Well-maintained and clean, the pools cater to various preferences with activities and ample seating. Yet, improvements in pool furniture, shaded areas and extended pool bar hours are suggested.
The beach experience receives mixed feedback with some guests appreciating its proximity and beauty when well-maintained. Nonetheless, frequent seaweed issues and rocky conditions detract from its appeal.
The WiFi service needs significant improvement with guests frequently experiencing weak signals and instability.
The spa receives high praise for its outstanding services, contributing to memorable and restorative experiences for guests. The gym, while appreciated for its range of equipment, could benefit from updates in ambiance and extended hours.
In summary, Platinum Yucatan Princess Adults Only - All Inclusive excels in location, dining, cleanliness and service with its pool areas and spa standing out as highlights. Minor areas for improvement include room maintenance, WiFi quality and consistent food quality. Despite these, it remains a highly favorable destination for an enjoyable and relaxing stay.
Barceló Maya Colonial - All Inclusive consistently impresses guests with its enviable beachfront location, offering stunning views and well-maintained facilities, considered by many as the best spot in Mexico. The sprawling palm-dotted shores provide an ideal setting for relaxation and are perfect for snorkelling, with a vibrant marine life easily visible. Guests appreciate the ability to explore amenities across neighboring hotels, enhancing the resort's overall appeal.
The dining experiences at Barceló Maya Colonial receive praise, particularly the breakfast buffet noted for its diverse food options, including an excellent selection of fish and cheeses. Dinner offerings, especially at themed and specialty restaurants, are highlighted for their high-quality dishes and attentive staff. Despite minor drawbacks like limited coffee availability at breakfast and the need for more bartenders, the overall food quality leaves a positive impression.
Room accommodations are spacious, comfortable, and well-maintained, contributing to guest satisfaction. While there are occasional mentions of soft mattresses and musty smells, these concerns do not overshadow the comfort and cleanliness that many travelers experience. The cleanliness of the resort overall is a prominent feature, with immaculate grounds and tidy public areas enhancing the positive atmosphere.
The staff at Barceló Maya Colonial stand out for their friendly and attentive service, enriching guests’ experiences across various areas of the resort. Despite some inconsistencies in attitudes at the bars, the staff's welcoming nature remains a highlight.
Expansive pools provide entertainment for both adults and children, complemented by lively activities organized by the pool animation staff. The beautiful beach adds to the allure, offering pristine waters and a vibrant marine environment. Barceló Maya Colonial offers an all-inclusive package with diverse dining options, ensuring a satisfying experience alongside its excellent pool and beach amenities. Overall, Barceló Maya Colonial - All Inclusive provides a memorable resort experience with a focus on relaxation, enjoyment, and convenience.
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
The Westin Lagunamar Ocean Resort Villas & Spa Cancun offers a superb vacation experience marked by an enviable location and a commitment to cleanliness. Situated across from La Isla Shopping Center, guests enjoy easy access to shopping, dining, and local attractions, all while being mere steps from a serene, expansive beach. The resort's pools, praised for their design and breathtaking ocean views, provide a relaxing alternative to the rough sea, creating a family-friendly atmosphere with entertainment and attentive poolside service.
The rooms, spacious and well-equipped with comforts like full kitchens and laundry facilities, cater to guests seeking convenience and stunning ocean vistas. Despite some reports of outdated furnishings and noise issues, the accommodations generally maintain excellent clean standards, supported by impeccable maid service. Breakfast offerings receive commendation for variety and friendly service, though pricing and dietary options present areas for improvement.
Guests highlight the welcoming staff, consistently noted for their friendliness and attentiveness, contributing to a pleasant stay from check-in to check-out. While some meals at the resort’s restaurants have mixed reviews regarding prices and consistency, the dining experience benefits from enjoyable elements like fire shows and live music.
Overall, The Westin Lagunamar excels with its prime location, cleanliness, and attentive service, offering a strong choice for families and vacationers seeking both relaxation and proximity to Cancun's vibrant offerings. While certain aspects like beds and food pricing may vary in satisfaction, the general consensus underscores a memorable stay in a haven of comfort and beauty.
Puerto Aventuras Hotel & Beach Club is widely celebrated for its exceptional beachfront location, providing guests with picturesque views of clear, calm waters within a secure, gated community. The hotel is a favorite among families and those seeking a tranquil escape, featuring easy access to local attractions, beautiful beaches, and a variety of shops and dining options within walking distance. Guests appreciate the serene, family-friendly atmosphere, enhanced by the gentle pace of the surrounding community.
Breakfast at the hotel receives commendations, particularly for its hearty and varied weekend buffet offerings. While weekdays present a more limited selection, the Sunday brunch stands out as extraordinary. Dinner experiences appear to vary, with praise for the attentive service but some critique of meal quality. The hotel's proximity to vibrant local culinary options provides guests with alternative dining opportunities.
Comfortable rooms, often praised for their spaciousness and notable ocean views, contribute significantly to guests' positive experiences. While some rooms may show signs of aging, they remain clean and functional, with added amenities like whirlpools and effective air conditioning. Courteous and friendly staff are consistently highlighted for their professionalism and dedication, enhancing the overall guest experience.
The hotel prides itself on cleanliness, with particular attention given to the pristine condition of both rooms and common areas, as well as the daily maintenance of the beach. Guests enjoy relaxing by the charming pool area, despite occasional concerns about pool conditions. The beach stands out as a family-friendly haven, characterized by safe waters, artificial barriers, and overall cleanliness.
Families find the hotel particularly accommodating, with its safe, serene environment and convenient location making it ideal for shared experiences. Child-friendly beach and pool features, along with comfortable family-focused accommodations, further enhance the appeal. Puerto Aventuras Hotel & Beach Club is also well-regarded for its cozy beds, providing restful sleep with high-quality bedding and mattresses.
Overall, Puerto Aventuras Hotel & Beach Club offers a memorable escape characterized by its stunning beach access, exceptional service, and family-friendly environment, making it a compelling choice for travelers seeking relaxation and convenience.
Magic Blue Spa Boutique Hotel Adults Only enjoys a prime location in the heart of Playa del Carmen, providing easy access to the vibrant Quinta Avenida, local shops, restaurants and nightlife, all while maintaining a serene and peaceful environment. The beach is just a short walk away, making it an ideal base for those looking to explore the city and unwind by the sea. Guests frequently commend the hotel's central yet tranquil setting, which offers the perfect blend of excitement and relaxation.
Breakfast at the hotel is highly praised for its variety and taste, offering a wide selection of Mexican and European dishes. The breakfast buffet is noted for its excellent value, tasty options and pleasant dining atmosphere. Although some guests find the breakfast repetitive, the overall sentiment is overwhelmingly positive, making it a favorite feature of the stay.
While the hotel does not offer dinner service, this is offset by the excellent nearby dining recommendations from the staff. The poolside bar and lunch options receive positive feedback for their great meals and cocktails, despite occasional slow service. The affiliated Ipanema restaurant has mixed reviews; however, exploring local dining gems ensures a satisfying culinary experience.
Rooms are spacious and comfortable, featuring charming rustic decor and comfortable beds. However, some rooms need renovation and better maintenance with issues such as outdated bathrooms, noisy air conditioners and inconsistent hot water supply. Despite these drawbacks, the tranquil setting and aesthetics of the rooms contribute to a pleasant overall experience.
Cleanliness at the hotel receives mixed reviews with many praising the cleanliness of rooms and common areas. However, some guests report areas needing better maintenance, such as bathrooms and outdated furniture, as well as occasional pest sightings.
The staff are frequently highlighted for their exceptional service, friendliness and attentiveness, making guests feel welcomed and cared for throughout their stay. Despite occasional less favorable interactions, the overall consensus is that the staff are a standout feature.
The Wi-Fi experience is generally positive with many guests finding it fast and reliable for basic needs. However, there are some reports of weak signals and inconsistent connections, particularly affecting smart TV usage.
The hotel's spa facilities are highly recommended, offering a range of services such as massages, hydrotherapy and facial treatments. Guests find the spa relaxing and well-maintained, though some note limited access and occasional maintenance issues.
The pool area is a top highlight, praised for its beautiful design, cleanliness and relaxing ambiance. While a few guests mention the water being too cold and occasional issues with sun lounger availability, the overall pool experience is highly positive.
Although the hotel does not have direct beach access, the proximity to the beach receives positive feedback. Guests appreciate the easy walk to the shore and various activities available, despite some mixed feelings about the partnered beach clubs.
In summary, Magic Blue Spa Boutique Hotel Adults Only offers a superb location, comfortable accommodations and exceptional service, making it a highly recommended choice for a relaxing and enjoyable stay in Playa del Carmen.
Eurostars Hacienda Vista Real is widely praised for offering a tranquil and serene retreat, nestled in the lush greenery of a golf course in a gated residential community in Playa del Carmen. Its location provides security, privacy, and a peaceful environment, perfect for guests looking to escape the hustle and bustle of city life. The hotel is especially suitable for visitors with vehicles due to its easy access to local attractions, although it requires some travel to reach central Playa del Carmen and its beaches.
The breakfast at Eurostars Hacienda Vista Real is highlighted for its excellent variety and quality, contributing to a pleasant stay with abundant offerings that cater to diverse dietary preferences, including gluten-free options. Dining by the pool terrace offers a picturesque start to the day, although some guests note timing issues with excursions that could enhance the experience further.
Rooms at the hotel are remarkably spacious and meticulously clean, with super-comfortable beds ensuring a restful night's sleep. Despite minor concerns about lighting, the rooms and common areas, including terraces and open-air palapas, offer exceptional accommodations that align with guests' expectations.
Cleanliness is a hallmark of Eurostars Hacienda Vista Real, with spotless rooms and well-maintained facilities providing a welcoming atmosphere. The diligent cleaning service contributes to the hotel’s continued positive reputation, despite some mentions of neglected common areas.
The exceptional service provided by the hotel staff is frequently recognized by guests, with staff members being described as attentive, friendly, and helpful, ensuring every guest feels welcomed and cared for. Their commitment to offering polite and courteous service greatly enhances the overall experience.
The pool area is another popular feature, praised for its cleanliness and inviting surroundings. Visitors appreciate the scenic views and the peaceful ambiance, despite some suggestions for improvements in water temperature. The pool serves as a delightful retreat within the beautiful landscape.
Overall, Eurostars Hacienda Vista Real promises a comfortable and restful stay with its stunning surroundings, quality service, and commitment to guest satisfaction, making it an attractive choice for travelers seeking a tranquil escape amidst nature.
The Royal Cancun All Villas Resort is celebrated for its ideal location at the beginning of Cancun's hotel zone, offering guests a peaceful beachside retreat that is both tranquil and family-friendly. The resort provides direct access to a serene and beautiful beach, quick connections to local attractions, and is conveniently located near dining options and commercial areas. The spacious and well-appointed accommodations, particularly the villas and apartments, are specifically highlighted for their suitability for families and larger groups, featuring full kitchens, tasteful furnishings, and thoughtful amenities that create an inviting and comfortable atmosphere.
Visitors consistently praise the exceptional cleanliness and maintenance of the property, with the staff receiving widespread acclaim for their attentiveness, friendliness, and professionalism. Their commitment to ensuring a welcoming guest experience is evident from check-in to checkout, with many guests noting the positive impact of the staff’s warmth and competence.
The resort’s breakfast offerings are another standout feature, impressing guests with a diverse array of both hot and cold dishes, regional flavors, and the culinary delight of dining by the sea. Although dinner experiences are mixed, La Trattoria is often highlighted as a particularly enjoyable dining option, and the attentive service at the resort's restaurants is noted positively.
Families appreciate the resort's broad array of amenities, including impeccably maintained pools and a variety of free activities that cater to all ages. The pools, designed separately for children and adults, often receive special mention for creating a relaxing and enjoyable atmosphere, enhanced by attentive poolside service and stunning views. While the beach receives mixed reviews, its quiet charm and snorkeling opportunities are appreciated by many, notwithstanding some occurrences of sargassum.
Overall, The Royal Cancun All Villas Resort is marked by its comfortable accommodations, exceptional cleanliness, friendly staff, and family-centered amenities, making it a preferred destination for those seeking a tranquil family-friendly vacation with ample opportunities for relaxation and enjoyment.
Pachamaya Holistic Wellness & Spa - Adults Only, located in the vibrant city of Cancun, is lauded for its superb location, which affords guests convenient access to local attractions, dining, and entertainment options. The spa's proximity to the ADO bus terminal enhances its appeal, making it an ideal base for travelers eager to explore the city with ease. Complimenting its prime location is a welcoming staff known for their friendliness and attentiveness, ensuring visitors feel cared for throughout their stay.
The breakfast offerings receive praise for their excellence and freshness, though guests suggest improvements in value and service efficiency could enhance the experience further. Rooms at Pachamaya are generally appreciated for their cleanliness, spaciousness, and calming decor, with executive suites noted for their luxurious feel. While some reviews mention inconsistencies in room quality, the overall atmosphere remains positive, with cleanliness standards contributing to a relaxing ambiance.
The spa is a highlight for many, offering a range of notable services such as holistic massages and sound healing sessions, often described as remarkable. Enthusiastic recommendations also extend to the yoga sessions, especially those led by the skilled instructor Anna, and the enriching cacao ceremony. The pool, similarly praised for its cleanliness and serene setting, acts as a focal point for relaxation. Although there are minor issues like the jacuzzi being off, the pool area continues to receive positive comments.
Feedback on the beds is mixed, with some guests finding them comfortable and spacious, while others mention firmness and size as potential areas for improvement. Nevertheless, the aesthetic appeal and ample room space are appreciated. On the wellness front, Pachamaya excels with a diverse range of yoga classes and wellness activities that enhance the guest experience, cementing its reputation as a serene retreat amidst the bustling environment of Cancun.