Puerto Aventuras Hotel & Beach Club
Puerto Aventuras
20.49982300,
-87.22776100
,
Carretera Chetumal-puerto Juarez, Km-269.5
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Summary of reviewsPuerto Aventuras Hotel & Beach Club is widely celebrated for its exceptional beachfront location, providing guests with picturesque views of clear, calm waters within a secure, gated community. The hotel is a favorite among families and those seeking a tranquil escape, featuring easy access to local attractions, beautiful beaches, and a variety of shops and dining options within walking distance. Guests appreciate the serene, family-friendly atmosphere, enhanced by the gentle pace of the surrounding community.
Breakfast at the hotel receives commendations, particularly for its hearty and varied weekend buffet offerings. While weekdays present a more limited selection, the Sunday brunch stands out as extraordinary. Dinner experiences appear to vary, with praise for the attentive service but some critique of meal quality. The hotel's proximity to vibrant local culinary options provides guests with alternative dining opportunities.
Comfortable rooms, often praised for their spaciousness and notable ocean views, contribute significantly to guests' positive experiences. While some rooms may show signs of aging, they remain clean and functional, with added amenities like whirlpools and effective air conditioning. Courteous and friendly staff are consistently highlighted for their professionalism and dedication, enhancing the overall guest experience.
The hotel prides itself on cleanliness, with particular attention given to the pristine condition of both rooms and common areas, as well as the daily maintenance of the beach. Guests enjoy relaxing by the charming pool area, despite occasional concerns about pool conditions. The beach stands out as a family-friendly haven, characterized by safe waters, artificial barriers, and overall cleanliness.
Families find the hotel particularly accommodating, with its safe, serene environment and convenient location making it ideal for shared experiences. Child-friendly beach and pool features, along with comfortable family-focused accommodations, further enhance the appeal. Puerto Aventuras Hotel & Beach Club is also well-regarded for its cozy beds, providing restful sleep with high-quality bedding and mattresses.
Overall, Puerto Aventuras Hotel & Beach Club offers a memorable escape characterized by its stunning beach access, exceptional service, and family-friendly environment, making it a compelling choice for travelers seeking relaxation and convenience.
Categories
Breakfast at the hotel receives commendations, particularly for its hearty and varied weekend buffet offerings. While weekdays present a more limited selection, the Sunday brunch stands out as extraordinary. Dinner experiences appear to vary, with praise for the attentive service but some critique of meal quality. The hotel's proximity to vibrant local culinary options provides guests with alternative dining opportunities.
Comfortable rooms, often praised for their spaciousness and notable ocean views, contribute significantly to guests' positive experiences. While some rooms may show signs of aging, they remain clean and functional, with added amenities like whirlpools and effective air conditioning. Courteous and friendly staff are consistently highlighted for their professionalism and dedication, enhancing the overall guest experience.
The hotel prides itself on cleanliness, with particular attention given to the pristine condition of both rooms and common areas, as well as the daily maintenance of the beach. Guests enjoy relaxing by the charming pool area, despite occasional concerns about pool conditions. The beach stands out as a family-friendly haven, characterized by safe waters, artificial barriers, and overall cleanliness.
Families find the hotel particularly accommodating, with its safe, serene environment and convenient location making it ideal for shared experiences. Child-friendly beach and pool features, along with comfortable family-focused accommodations, further enhance the appeal. Puerto Aventuras Hotel & Beach Club is also well-regarded for its cozy beds, providing restful sleep with high-quality bedding and mattresses.
Overall, Puerto Aventuras Hotel & Beach Club offers a memorable escape characterized by its stunning beach access, exceptional service, and family-friendly environment, making it a compelling choice for travelers seeking relaxation and convenience.
Hotel near The Beach
This hotel offers direct access to a beautiful, quiet beach. Its location is ideal for snorkeling and other water activities, making it a prime choice for beach lovers. The beachfront access is a standout feature.
Hotel with Swimming Pool
The hotel features two outdoor pools, a swim-up bar, and a children's pool. It's located near the beach, offering a mix of pool and beachside relaxation, complemented by a poolside bar service.
Pool Swim Up Bar Outdoor Pool
Hotel with Parking
As a hotel property, this establishment offers parking facilities.
Parking is available as an amenity for guests.
Parking is available as an amenity for guests.
Hotel with Outdoor Pool
This hotel features two outdoor pools, a children's pool, a swim-up bar, and a poolside bar. It is located near the beach and offers rooms with private outdoor hot tubs.
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Beachfront Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
5-Star Hotel
Hotel with Swim Up Bar
Guest Reviews
Puerto Aventuras Hotel & Beach Club receives overwhelmingly positive feedback for its stellar location. Guests consistently highlight its beachfront position, offering stunning views of clear, calm waters that rival any travel brochure. This hotel is ideally situated within a secure, gated community, providing guests with peace of mind and a relaxed atmosphere, away from the hustle and bustle of more crowded destinations like Cancun.
The property itself is nestled right by the sea and boasts easy access to a beautiful beach, making it a haven for beach lovers. Guests enjoy the convenience of two pools, numerous nearby restaurants, and a variety of services within walking distance—ranging from pharmacies to shopping venues—allowing for a seamless getaway experience. The hotel is also praised for its proximity to local attractions, including a charming dolphinarium and vibrant marina.
Families and those seeking a quieter escape find the setting particularly appealing. The environment is described as serene and family-friendly, with ample opportunities to explore the surrounding nature and interact with local wildlife. The excellent location, combined with friendly service and an ambiance of privacy and comfort, makes Puerto Aventuras Hotel & Beach Club a compelling choice for travelers looking for both relaxation and convenience.
The breakfast experience at Puerto Aventuras Hotel & Beach Club offers a mix of impressions, with standout positives focused on the weekend buffet options. Notably, guests rave about the Sunday brunch, describing it as tasty, varied, and extraordinary. Many found the breakfast hearty, delicious, and plentiful, appreciating the variety available during buffet days.
However, the weekday offerings, mainly consisting of the American breakfast with limited options, received criticism for being monotonous and lacking variety. Some guests wished for an earlier start to breakfast service and noted occasional slow service, suggesting room for improvement in efficiency.
While the breakfast was described by some as very good and delicious, others felt that the offerings could be more accommodating and varied throughout the week. Despite the inconsistencies, the breakfast service generally leaves guests with a satisfactory overall impression, especially when the buffet is available during the weekends.
The dinner experience at Puerto Aventuras Hotel & Beach Club is a mixed bag according to guest reviews. While the restaurant offers a good selection of food within its buffet, the quality of the meals leaves something to be desired, with some deeming it barely edible. The service, however, has been praised as outstanding, reflecting a level of attentiveness and dedication that enhances the dining atmosphere. There’s a noted discrepancy between the hotel's claims of being all-inclusive and the reality, which might disappoint those expecting more. Moreover, the high prices at the hotel restaurant can be off-putting, leading many guests to explore the vibrant culinary options nearby. The proximity to a variety of restaurants and bars in the surrounding marina area compensates for the hotel's lacking dinner offerings, allowing guests to enjoy diverse and pleasant dining experiences without venturing far.
Puerto Aventuras Hotel & Beach Club offers a variety of spacious and comfortable rooms that impress guests with their size and thoughtful design. Many visitors have commented on the comfortable bedding and well-maintained cleanliness of the rooms, which often include delightful features such as balconies with whirlpools or jacuzzi tubs. Guests can enjoy breathtaking ocean views from their rooms, adding to the overall pleasant experience.
Although some rooms are described as slightly outdated or in need of minor maintenance, like rusty lamps or loose tiles in jacuzzis, they remain functional, bright, and clean. The spaciousness of the rooms is a recurring positive aspect, making them perfect for families looking for ample space during their stay.
The friendly and helpful staff enhances the overall experience, contributing to a relaxed and welcoming atmosphere. Common areas are beautiful and well-kept, further complementing the room facilities. While there are occasional concerns about noise and mustiness, most guests find their rooms to be very pleasant and enjoy the amenities provided, such as refrigerators, safes, and effective air conditioning systems.
Puerto Aventuras Hotel & Beach Club stands out for its comfortable and cozy beds, which guests consistently praise for providing a good night's sleep. Visitors often highlight the beds as being comfortable and the bedding as exceptional, enhancing the overall relaxation experience. The mattresses receive positive comments for their comfort, complemented by the plush pillows. Although there is some feedback regarding bed size—with some guests noting that the double beds feel narrow for two adults—the overall consensus focuses on the comfort and quality of the sleeping arrangements.
Nestled in a prime location, the Puerto Aventuras Hotel & Beach Club offers guests a clean and inviting environment, especially for those who prioritize beachside relaxation. Despite some wear and tear visible in the hotel's infrastructure, the dedication to maintaining cleanliness stands out. Guests frequently highlight the pristine condition of rooms and common areas, as well as the attentiveness of the courteous cleaning staff. The beach is a notable feature, meticulously cleaned daily and offering a peaceful retreat for families. While some facilities might show their age and require renovation, the overall cleanliness, community ambiance with nearby attractions, and well-maintained amenities make this hotel a solid choice for families seeking a comfortable stay near the water.
At Puerto Aventuras Hotel & Beach Club, the staff is consistently praised for their friendliness, attentiveness, and helpfulness. Guests frequently highlight the approachable and welcoming nature of the team. The professionalism and politeness exhibited by the staff create a positive experience for visitors. Many guests appreciate how the staff is willing to accommodate and find solutions to feedback, showcasing genuine care and commitment. Specific mentions of certain team members standing out for their exceptional service underscore the overall high quality of interaction.
However, there are mentions that not all staff members maintain the same energy and friendliness, indicating a potential for improvement in some areas. Despite this, many guests still describe the treatment they receive as first-class, courteous, and generous. The service quality at breakfast could be enhanced, as it sometimes falls below expectations. Overall, the staff leaves a positive impression with their kindness and dedication, contributing significantly to a commendable guest experience.
The Puerto Aventuras Hotel & Beach Club offers a mixed experience with its pool facilities, with many guests praising its proximity to the beautiful beach and its suitability for families with children. The pool area is frequently highlighted as fabulous and peaceful, with clean waters that are perfect for a relaxing day. The heated pool, in particular, draws attention for being situated conveniently by a nice bar, allowing guests to enjoy a drink in comfort. The pool and beach combo makes it an appealing spot for those looking to unwind in a serene environment, ideal for kids and relaxation.
However, some aspects of the pool were noted to need attention. A few guests felt that the pool's condition wasn't up to par, citing issues like shallow waters and cleanliness concerns. Additionally, the water temperature was sometimes deemed too hot, detracting from the otherwise pleasant swim-up bar experience. Despite these criticisms, the hotel's commitment to maintaining the beach and pool areas through daily cleaning is appreciated.
Overall, while there are areas for improvement, many guests enjoyed their time by the pool, complimenting the hotel for combining excellent beach access, tasty food, and lovely poolside amenities.
Nestled along a stunning stretch of coastline, Puerto Aventuras Hotel & Beach Club offers guests an exceptional beach experience. The location, midway between Cancun and Tulum, provides an ideal spot for exploring the area's natural beauty. The hotel boasts direct access to a very beautiful beach, making it a cherished destination for those seeking tranquility by the sea. The beachfront is characterized by clear, calm waters, devoid of waves and sargassum, thanks to the diligent daily maintenance by the staff.
Families will find peace of mind with the beach's safe environment, especially sheltered by artificial barriers, creating a perfect setting for children to enjoy. Visitors have praised the beach for its cleanliness and peaceful atmosphere, complemented by its sparkling, algae-free waters. The natural reef nearby adds to the allure, making it a scenic spot for relaxation and leisurely activities.
The guest-exclusive reserved beach area and abundance of chairs ensure that visitors can unwind comfortably. With the bar conveniently located right in front of the beach, refreshing beverages are always within reach. The facilities enhance the experience, including a lovely pool and boutique hotel amenities that complete the picture of a serene coastal paradise.
Puerto Aventuras Hotel & Beach Club stands out for its fantastic beach access and incredible location right by the sea, not to mention the breathtaking views it offers. The scenic surroundings, coupled with exceptional service and facilities, create a memorable escape in this idyllic Mexican destination.
Puerto Aventuras Hotel & Beach Club offers a delightful experience for families, particularly those with young children. This charming resort provides a perfect blend of facilities and a picturesque private beach that caters to the needs of families seeking relaxation and fun. Its calm and shallow waters are ideal for children to play safely, ensuring a worry-free stay. Additionally, the location is convenient, with numerous restaurants just a short walk away, enhancing the family-friendly appeal.
The hotel's atmosphere is consistently described as accommodating and welcoming for families, boasting a serene environment that fosters shared experiences among guests. The beach and pool are frequently highlighted as great features for children, complemented by the 100% family-friendly nature of the resort. Parents can enjoy peace of mind in this safe development, where everything is conveniently within reach.
Accommodations include comfortable rooms, such as those with a Jacuzzi bathtub on the balcony—perfect for some private family enjoyment. While there was an isolated incident reported involving deep wounds in the pool, overall feedback suggests the hotel is a solid option for families looking for a wonderful stay amid tranquil surroundings.
Location Show Map
Location
The property itself is nestled right by the sea and boasts easy access to a beautiful beach, making it a haven for beach lovers. Guests enjoy the convenience of two pools, numerous nearby restaurants, and a variety of services within walking distance—ranging from pharmacies to shopping venues—allowing for a seamless getaway experience. The hotel is also praised for its proximity to local attractions, including a charming dolphinarium and vibrant marina.
Families and those seeking a quieter escape find the setting particularly appealing. The environment is described as serene and family-friendly, with ample opportunities to explore the surrounding nature and interact with local wildlife. The excellent location, combined with friendly service and an ambiance of privacy and comfort, makes Puerto Aventuras Hotel & Beach Club a compelling choice for travelers looking for both relaxation and convenience.
Breakfast
However, the weekday offerings, mainly consisting of the American breakfast with limited options, received criticism for being monotonous and lacking variety. Some guests wished for an earlier start to breakfast service and noted occasional slow service, suggesting room for improvement in efficiency.
While the breakfast was described by some as very good and delicious, others felt that the offerings could be more accommodating and varied throughout the week. Despite the inconsistencies, the breakfast service generally leaves guests with a satisfactory overall impression, especially when the buffet is available during the weekends.
Dinner
Rooms
Although some rooms are described as slightly outdated or in need of minor maintenance, like rusty lamps or loose tiles in jacuzzis, they remain functional, bright, and clean. The spaciousness of the rooms is a recurring positive aspect, making them perfect for families looking for ample space during their stay.
The friendly and helpful staff enhances the overall experience, contributing to a relaxed and welcoming atmosphere. Common areas are beautiful and well-kept, further complementing the room facilities. While there are occasional concerns about noise and mustiness, most guests find their rooms to be very pleasant and enjoy the amenities provided, such as refrigerators, safes, and effective air conditioning systems.
Beds
Cleanliness
Staff
However, there are mentions that not all staff members maintain the same energy and friendliness, indicating a potential for improvement in some areas. Despite this, many guests still describe the treatment they receive as first-class, courteous, and generous. The service quality at breakfast could be enhanced, as it sometimes falls below expectations. Overall, the staff leaves a positive impression with their kindness and dedication, contributing significantly to a commendable guest experience.
Pool
However, some aspects of the pool were noted to need attention. A few guests felt that the pool's condition wasn't up to par, citing issues like shallow waters and cleanliness concerns. Additionally, the water temperature was sometimes deemed too hot, detracting from the otherwise pleasant swim-up bar experience. Despite these criticisms, the hotel's commitment to maintaining the beach and pool areas through daily cleaning is appreciated.
Overall, while there are areas for improvement, many guests enjoyed their time by the pool, complimenting the hotel for combining excellent beach access, tasty food, and lovely poolside amenities.
Beach
Families will find peace of mind with the beach's safe environment, especially sheltered by artificial barriers, creating a perfect setting for children to enjoy. Visitors have praised the beach for its cleanliness and peaceful atmosphere, complemented by its sparkling, algae-free waters. The natural reef nearby adds to the allure, making it a scenic spot for relaxation and leisurely activities.
The guest-exclusive reserved beach area and abundance of chairs ensure that visitors can unwind comfortably. With the bar conveniently located right in front of the beach, refreshing beverages are always within reach. The facilities enhance the experience, including a lovely pool and boutique hotel amenities that complete the picture of a serene coastal paradise.
Puerto Aventuras Hotel & Beach Club stands out for its fantastic beach access and incredible location right by the sea, not to mention the breathtaking views it offers. The scenic surroundings, coupled with exceptional service and facilities, create a memorable escape in this idyllic Mexican destination.
Family
The hotel's atmosphere is consistently described as accommodating and welcoming for families, boasting a serene environment that fosters shared experiences among guests. The beach and pool are frequently highlighted as great features for children, complemented by the 100% family-friendly nature of the resort. Parents can enjoy peace of mind in this safe development, where everything is conveniently within reach.
Accommodations include comfortable rooms, such as those with a Jacuzzi bathtub on the balcony—perfect for some private family enjoyment. While there was an isolated incident reported involving deep wounds in the pool, overall feedback suggests the hotel is a solid option for families looking for a wonderful stay amid tranquil surroundings.
Yes, Puerto Aventuras Hotel & Beach Club has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Puerto Aventuras Hotel & Beach Club.
No, Puerto Aventuras Hotel & Beach Club doesn't allow dogs.
Yes, parking facilities are available at Puerto Aventuras Hotel & Beach Club.
Yes, Puerto Aventuras Hotel & Beach Club has a gym.
Location Show Map
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