The Westin Lagunamar Ocean Resort Villas & Spa Cancun
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Summary of reviewsThe Westin Lagunamar Ocean Resort Villas & Spa Cancun offers a superb vacation experience marked by an enviable location and a commitment to cleanliness. Situated across from La Isla Shopping Center, guests enjoy easy access to shopping, dining, and local attractions, all while being mere steps from a serene, expansive beach. The resort's pools, praised for their design and breathtaking ocean views, provide a relaxing alternative to the rough sea, creating a family-friendly atmosphere with entertainment and attentive poolside service.
The rooms, spacious and well-equipped with comforts like full kitchens and laundry facilities, cater to guests seeking convenience and stunning ocean vistas. Despite some reports of outdated furnishings and noise issues, the accommodations generally maintain excellent clean standards, supported by impeccable maid service. Breakfast offerings receive commendation for variety and friendly service, though pricing and dietary options present areas for improvement.
Guests highlight the welcoming staff, consistently noted for their friendliness and attentiveness, contributing to a pleasant stay from check-in to check-out. While some meals at the resort’s restaurants have mixed reviews regarding prices and consistency, the dining experience benefits from enjoyable elements like fire shows and live music.
Overall, The Westin Lagunamar excels with its prime location, cleanliness, and attentive service, offering a strong choice for families and vacationers seeking both relaxation and proximity to Cancun's vibrant offerings. While certain aspects like beds and food pricing may vary in satisfaction, the general consensus underscores a memorable stay in a haven of comfort and beauty.
Categories
The rooms, spacious and well-equipped with comforts like full kitchens and laundry facilities, cater to guests seeking convenience and stunning ocean vistas. Despite some reports of outdated furnishings and noise issues, the accommodations generally maintain excellent clean standards, supported by impeccable maid service. Breakfast offerings receive commendation for variety and friendly service, though pricing and dietary options present areas for improvement.
Guests highlight the welcoming staff, consistently noted for their friendliness and attentiveness, contributing to a pleasant stay from check-in to check-out. While some meals at the resort’s restaurants have mixed reviews regarding prices and consistency, the dining experience benefits from enjoyable elements like fire shows and live music.
Overall, The Westin Lagunamar excels with its prime location, cleanliness, and attentive service, offering a strong choice for families and vacationers seeking both relaxation and proximity to Cancun's vibrant offerings. While certain aspects like beds and food pricing may vary in satisfaction, the general consensus underscores a memorable stay in a haven of comfort and beauty.
Resort with Infinity Pool
This resort features a large infinity pool that overlooks the Caribbean Sea and includes a swim-up bar. It is a popular choice known for its impressive oceanfront pool area.
Resort with Spa
Offers a relaxing spa experience with ocean views.
Resort with Panoramic View Pool
This resort features infinity pools offering breathtaking views of the turquoise waters of the Caribbean Sea.
Luxury Resort
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Infinity Pool Children's Pool Panoramic View Pool Pool Swim Up Bar Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Resort with Swim Up Bar
Resort with Children's Pool
Guest Reviews
There's no denying that The Westin Lagunamar Ocean Resort Villas & Spa Cancun boasts an exceptional location, making it a prime destination for visitors to Cancun. Situated right across from the expansive La Isla Shopping Center, guests are perfectly positioned for both shopping trips and dining options. The proximity to local amenities such as grocery stores and public transport adds to its convenience, providing easy access to explore the surrounding area or spend a leisurely day on the beach.
The resort itself offers spectacular views of the ocean, with rooms overlooking the beach and pool areas. This geographic advantage allows guests to experience the serene beauty of the sea, complemented by two impressive pool areas that offer a relaxing alternative to swimming in the rough ocean waters, known for high waves. The location not only offers beautiful vistas but also ensures easy access to the vibrant nightlife of Cancun, should guests wish to venture out after sunset.
The family-friendly atmosphere is enhanced by nearby quiet beaches, perfect for those seeking a peaceful retreat amidst the lively Cancun scene. With friendly staff and clean facilities, the hotel further enriches the guest experience, adding a touch of comfort and luxury to the stunning locale. It truly serves as an ideal base for travelers looking to balance relaxation with exploration, offering a superb combination of natural beauty and convenient infrastructure.
The Westin Lagunamar Ocean Resort Villas & Spa Cancun offers a breakfast experience that generally satisfies guests with its variety and quality. The highlight for many is the buffet-style breakfast at the Oceano, praised for its wide selection and flavorful options, ensuring visitors start their day on a positive note. Some found their morning meals to be delicious and enjoyed excellent service, with staff noted as friendly and engaging. The breakfast is often included in room rates, which adds convenience for guests.
However, some guests have pointed out areas for improvement, including the value proposition and a lack of gluten-free and lactose-free choices. Pricing can be on the higher side, which might not align with everyone's expectations, especially when considering the overall food quality. While the buffet is comprehensive, there have been mentions of disappointing elements, suggesting a bit of inconsistency.
Overall, breakfast at The Westin Lagunamar is appreciated for its variety and pleasant dining atmosphere, despite some criticisms regarding pricing and dietary options.
The Westin Lagunamar Ocean Resort Villas & Spa Cancun seems to offer a mixed experience when it comes to dining. Guests have praised the restaurants, describing them as fabulous, with a selection of quite delicious food that maintains good quality. Enjoyable elements such as the fire show on the beach and live music further enhance the dining atmosphere, contributing positively to the overall experience. However, not all feedback is glowing, as some meals, particularly breakfast, have been critiqued for not meeting expectations. While food and drinks are generally considered good, there are concerns over the consistency of quality and variety in the restaurant menus. For some, the dining experience can feel so-so, especially considering the prices, which some guests regard as too expensive. Despite these drawbacks, the resort's culinary offerings do leave room for improvement but have their moments of satisfaction.
The Westin Lagunamar Ocean Resort Villas & Spa in Cancun offers a unique lodging experience characterized by beautiful and spacious rooms equipped with all the essentials for a comfortable stay. The accommodations include a full kitchen, washer, and dryer, making it perfect for guests looking for the conveniences of home. Most rooms offer stunning views, enhancing the overall stay. With excellent maid service, the cleanliness of the rooms and grounds is superbly maintained. Many guests appreciate the option to dine at various local restaurants, as the hotel is not all-inclusive. The location is advantageous, situated right in front of La Isla Shopping Mall and within easy reach of other attractions. Although the rooms are generally quite pleasant, there have been occasional issues such as outdated furnishings, uncomfortable sofa beds, and noise disturbances. Despite these isolated concerns, the overall impression of the rooms at The Westin Lagunamar is one of comfort and convenience, with well-maintained facilities ensuring a relaxing and enjoyable visit.
The Westin Lagunamar Ocean Resort Villas & Spa Cancun receives mixed feedback regarding its beds. While some guests find the beds and pillows very comfortable, with first-quality mattresses and excellent linens enhancing the sleep experience, others report issues. Concerns include the beds being smaller than expected, described as twin rather than king size. Additionally, some guests describe the mattresses as thin and hard, with beds feeling uncomfortable and possibly broken, which might cause discomfort during rest. Despite these issues, there is recognition of bed comfort by certain guests, suggesting variability in individual experiences or room conditions.
Nestled along the stunning coastline of Cancun, The Westin Lagunamar Ocean Resort Villas & Spa shines as a beacon of pristine luxury. This resort consistently impresses with its commitment to cleanliness, ensuring that every corner of the property is immaculate. From the moment of arrival, guests are greeted by impeccably maintained grounds and a resort that exudes a sense of order and hospitality.
The rooms stand out with their fantastic upkeep, offering breathtaking views of the azure sea while delivering on the promise of comfort and modernity. The villas, pools, bars, and other facilities are not just clean but also showcase a modern aesthetic that enhances the overall guest experience. The quality of maintenance is evident throughout, reflecting the dedication of a fabulous staff who deliver impeccable service.
While the resort's location and its expansive, beautiful beach are certainly highlights, it's the cleanliness and attention to detail that leave a lasting impression. Even though cleaning services must be requested, they never fail to impress with their excellence. Visitors appreciate the peace of mind that comes with knowing every aspect of the resort—from its physical facilities to its accommodations—is handled with special attention to cleanliness. The Westin Lagunamar Ocean Resort is a haven of tranquility where cleanliness and quality are seamlessly intertwined, making it a top choice for travelers seeking an escape in paradise.
When staying at The Westin Lagunamar Ocean Resort Villas & Spa Cancun, guests are consistently greeted by an exceptional team renowned for their friendliness and attentiveness. The staff's dedication to ensuring a pleasant stay is frequently highlighted, with many noting their accommodating and helpful nature. Names like William, Alejandro, Edgar, Juan José, and Jorge often surface in reviews, showcasing the individual efforts that contribute to the resort's welcoming atmosphere. Service at various locations, from the beach to the front desk, is characterized by a high degree of thoughtfulness and customer care. Though a few specific experiences did not meet expectations, such as service at the bar, overall, the positive accolades for the staff's kind and considerate approach underscore a commitment to hospitality excellence that enhances the vacation experience for visitors.
At The Westin Lagunamar Ocean Resort Villas & Spa Cancun, the pool experience stands out as a highlight among guests. Praised for its fantastic and beautiful design, the pool area offers expansive swimming spaces that are perfectly tempered for a rejuvenating dip. Numerous reviews highlight the pools facing the beach, providing guests with breathtaking ocean views as they swim or lounge poolside. The facility includes a variety of large pools and Jacuzzis, making it ideal for families, including those with young children.
The main pool receives accolades for its cleanliness and size, complemented by dedicated poolside service that enhances the overall relaxation experience. Guests are pleased with the entertainment team, which livens up the atmosphere, and the poolside bar that serves delicious cocktails. The convenience of having excellent facilities such as a well-equipped room with a kitchen, washing machine, and dishwasher adds to the comfort of the stay. While most reviews are overwhelmingly positive regarding the pools, there is a minor note mentioning a neglected state of a pool located in the middle of the resort.
Overall, the pool areas are celebrated for their incredible views, well-maintained conditions, and the excellent service provided, making them a standout feature at this Cancun resort.
Nestled in a prime location, The Westin Lagunamar Ocean Resort Villas & Spa Cancun offers guests an exceptional beachside experience. Just steps away from the resort, the stunning and wide beach provides a marvelous setting with its cyan blue, clean waters. Visitors can enjoy the tranquility of a less crowded, private section of the beach, perfect for relaxing under the sun. The fantastic water paired with gorgeous, expansive views makes it highly recommended for those seeking a serene seaside retreat.
Guests have praised the resort not only for its proximity to the beach but also for its top-notch facilities, including two incredible pool areas, ensuring a comfortable and enjoyable stay. While some visitors noted the choppiness of the sea, the beautiful, white sandy beach remains a highlight of their visit. Located opposite a newly built shopping mall, the resort is ideally positioned for exploring both the natural and commercial attractions of Cancun.
The Westin Lagunamar Ocean Resort Villas & Spa Cancun stands out as a remarkable destination for those traveling with family. Guests repeatedly note its family-friendly atmosphere, making it an excellent choice for vacationing with children. The property is designed to accommodate families, evident in the spacious rooms that provide comfort even for the youngest guests. The attentive and kind staff enhance the experience from arrival until check-out, ensuring that guests feel welcome and cared for throughout their stay. Additionally, the on-site laundry facilities prove to be a convenient amenity, especially considering the region's humid climate which can leave clothes feeling damp. The Westin Lagunamar promises a memorable stay for families searching for a beautiful and engaging environment in Cancun.
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Location
The resort itself offers spectacular views of the ocean, with rooms overlooking the beach and pool areas. This geographic advantage allows guests to experience the serene beauty of the sea, complemented by two impressive pool areas that offer a relaxing alternative to swimming in the rough ocean waters, known for high waves. The location not only offers beautiful vistas but also ensures easy access to the vibrant nightlife of Cancun, should guests wish to venture out after sunset.
The family-friendly atmosphere is enhanced by nearby quiet beaches, perfect for those seeking a peaceful retreat amidst the lively Cancun scene. With friendly staff and clean facilities, the hotel further enriches the guest experience, adding a touch of comfort and luxury to the stunning locale. It truly serves as an ideal base for travelers looking to balance relaxation with exploration, offering a superb combination of natural beauty and convenient infrastructure.
Breakfast
However, some guests have pointed out areas for improvement, including the value proposition and a lack of gluten-free and lactose-free choices. Pricing can be on the higher side, which might not align with everyone's expectations, especially when considering the overall food quality. While the buffet is comprehensive, there have been mentions of disappointing elements, suggesting a bit of inconsistency.
Overall, breakfast at The Westin Lagunamar is appreciated for its variety and pleasant dining atmosphere, despite some criticisms regarding pricing and dietary options.
Dinner
Rooms
Beds
Cleanliness
The rooms stand out with their fantastic upkeep, offering breathtaking views of the azure sea while delivering on the promise of comfort and modernity. The villas, pools, bars, and other facilities are not just clean but also showcase a modern aesthetic that enhances the overall guest experience. The quality of maintenance is evident throughout, reflecting the dedication of a fabulous staff who deliver impeccable service.
While the resort's location and its expansive, beautiful beach are certainly highlights, it's the cleanliness and attention to detail that leave a lasting impression. Even though cleaning services must be requested, they never fail to impress with their excellence. Visitors appreciate the peace of mind that comes with knowing every aspect of the resort—from its physical facilities to its accommodations—is handled with special attention to cleanliness. The Westin Lagunamar Ocean Resort is a haven of tranquility where cleanliness and quality are seamlessly intertwined, making it a top choice for travelers seeking an escape in paradise.
Staff
Pool
The main pool receives accolades for its cleanliness and size, complemented by dedicated poolside service that enhances the overall relaxation experience. Guests are pleased with the entertainment team, which livens up the atmosphere, and the poolside bar that serves delicious cocktails. The convenience of having excellent facilities such as a well-equipped room with a kitchen, washing machine, and dishwasher adds to the comfort of the stay. While most reviews are overwhelmingly positive regarding the pools, there is a minor note mentioning a neglected state of a pool located in the middle of the resort.
Overall, the pool areas are celebrated for their incredible views, well-maintained conditions, and the excellent service provided, making them a standout feature at this Cancun resort.
Beach
Guests have praised the resort not only for its proximity to the beach but also for its top-notch facilities, including two incredible pool areas, ensuring a comfortable and enjoyable stay. While some visitors noted the choppiness of the sea, the beautiful, white sandy beach remains a highlight of their visit. Located opposite a newly built shopping mall, the resort is ideally positioned for exploring both the natural and commercial attractions of Cancun.
Family
Yes, The Westin Lagunamar Ocean Resort Villas & Spa Cancun has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at The Westin Lagunamar Ocean Resort Villas & Spa Cancun.
No, The Westin Lagunamar Ocean Resort Villas & Spa Cancun doesn't allow dogs.
Yes, parking facilities are available at The Westin Lagunamar Ocean Resort Villas & Spa Cancun.
Yes, The Westin Lagunamar Ocean Resort Villas & Spa Cancun has a gym.
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