Hacienda Xcanatun, Angsana Heritage Collection offers a stunning and well-maintained oasis of peace outside of Merida, making it the perfect location for a luxurious stay. The hotel boasts exceptional service and beautiful, spacious and modern rooms with high-quality fixtures and furniture. Guests love the variety and quality of breakfast options, though some mention issues with pre-ordering and freshness. The on-site restaurant serves great food at affordable prices, though some have faced slow service and cold dishes. The spa and outdoor pools are amazing and relaxing, providing guests with unforgettable experiences. The hotel's historic buildings are a stunning example of antique Mexican architecture, amplified by its luxurious amenities. The staff is friendly, accommodating and professional, providing excellent service to its guests. Overall, Hacienda Xcanatun, Angsana Heritage Collection is an excellent choice for a weekend getaway or a memorable celebration, offering peace, luxury and romance.
Holiday Inn & Suites - Merida La Isla by IHG is highly regarded for its prime location, outstanding staff service, and excellent accommodations. Situated in one of Mérida’s exclusive northern areas, the hotel offers convenient access to shopping, dining, and sightseeing, as it is located across from Plaza La Isla and near the Isla Auditorium. This ideal location makes it a favorite for event participants and tourists seeking tranquility and easy transportation.
Guests often praise the hotel’s breakfast offering for its variety and quality, featuring traditional dishes and made-to-order options. While improvements such as more natural juices and better coffee could enhance the experience, the breakfast is generally considered a satisfying start to the day.
The rooms at the hotel are frequently highlighted for their comfort, with many guests appreciating the exceptional beds and pillows that ensure a restful stay. The modern, spacious, and clean facilities are well-received, although some improvements could be made regarding room readiness and lighting. Overall, the hotel’s comfort and aesthetics contribute to a pleasant experience.
Cleanliness is another area where the hotel earns positive feedback, with its newness contributing to a spotless environment and secure facilities. However, occasional lapses in housekeeping services were noted. Nonetheless, the hotel mostly upholds a high standard of cleanliness.
Service is a standout feature, with the staff consistently praised for their professionalism, friendliness, and attentiveness. Team members, particularly those like Reyna and Leticia, are noted for going above and beyond to enhance the guest experience.
For those traveling by vehicle, the hotel offers ample parking options, though larger vehicles might face limitations due to low clearance in the underground lot.
In conclusion, Holiday Inn & Suites - Merida La Isla by IHG is highly recommended for travelers seeking a comfortable and convenient stay in Mérida, renowned for its strategic location, exceptional service, and quality accommodations.
The Residence Inn by Marriott Merida is widely recognized for its strategic location, offering convenience and accessibility to key attractions like the Maya Museum, convention center, and various shopping malls. Situated in a safe, quiet, and developing area, the hotel provides easy access to dining and leisure options while ensuring a restful environment. Though slightly distant from the city center, its proximity to major roadways and popular sites makes it an ideal choice for both leisure and business travelers.
Guests consistently praise the spacious, modern, and clean rooms, which come equipped with a well-furnished kitchenette and cozy living area. This attention to design and comfort, along with amenities like a refrigerator and stove, makes the spaces ideal for long stays. The hotel maintains high cleanliness standards, ensuring that rooms and common areas are spotless, and any minor issues are quickly addressed by the attentive cleaning staff.
The staff at the Residence Inn by Marriott Merida is highly regarded for their friendliness and professionalism, contributing significantly to a welcoming and comfortable stay. Visitors note their efficiency and helpfulness, with front desk staff particularly lauded for their informative assistance.
While breakfast offerings receive mixed reviews, the variety and quality of food generally meet guest expectations, though improvements in management and diversity could enhance the experience. The gym offers fundamental equipment with stunning city views, and the rooftop pool is a noteworthy highlight, providing a tranquil oasis despite occasional maintenance concerns.
Beds at the hotel are another standout feature, praised for their size and comfort, ensuring restful nights. Although there are minor criticisms about pillows and bedding cleanliness, overall, the Residence Inn by Marriott Merida delivers a high-quality experience, making it a recommended choice for visitors to the area.
Hampton Inn by Hilton Merida is well-regarded for its central location, which offers proximity to key attractions such as shopping centers, the convention center and the Mayan museum. Guests appreciate the convenience of nearby amenities like the Chedraui Selecto grocery store and other commercial areas, along with the safety and calmness of the neighborhood. The hotel's location enhances its appeal for both leisure and business travelers, making it a great value for money.
The breakfast at the hotel receives mixed reviews with many guests praising its variety and taste, particularly enjoying the buffet format. However, there are criticisms regarding the lack of variety and flavor with some guests finding the options too basic and noting that the breakfast cut-off time of 10 a.m. is too early. Improvements in the quality and variety of the breakfast offerings could elevate the guests' dining experience further.
The rooms are frequently highlighted for their comfort and cleanliness with many guests noting the spaciousness and comfort of the beds. Amenities like refrigerators and ice makers add to the convenience. Despite occasional maintenance issues such as worn-out furnishings or clogged sinks, the overall sentiment about the rooms remains positive, emphasizing their cleanliness and spaciousness.
Cleanliness receives mixed feedback; while many guests praise the hotel for its high standards and well-maintained rooms, issues such as dirty carpets in the corridors and the cleanliness of some common areas have been pointed out. Attention to these areas could significantly enhance the overall guest experience.
The staff at Hampton Inn by Hilton Merida are often commended for their friendliness and helpfulness with specific mentions of the lobby and reception staff contributing to a positive atmosphere. Although there are occasional reports of unresponsiveness or rudeness, the majority of interactions are viewed positively, reflecting well on the hotel's hospitality.
The beds garner both praise and criticism with many guests finding them very comfortable and conducive to a good night's sleep. However, some guests have mentioned issues with worn-out mattresses and old bedding, indicating that an update might be needed to maintain the high standard of comfort.
Overall, Hampton Inn by Hilton Merida offers a pleasant stay with a commendable location, friendly staff and comfortable rooms, though attention to certain areas such as breakfast variety, room maintenance and cleanliness of common areas could further improve the guest experience.
Camino Real Mérida is widely praised by guests for its excellent location and strategic access to various activities and amenities. Although not situated in the center of Mérida, its proximity to major roads makes it convenient for travelers with cars to explore beyond city limits. Guests particularly enjoy nearby shopping and dining options, and the location is appreciated by those attending events like weddings. The hotel offers a modern setting with facilities like a swimming pool and free underground parking, enhancing relaxation and convenience.
The breakfast experience is a highlight, offering a generous buffet with a delightful variety, complemented by friendly staff. Despite minor concerns about cost and service speed, the overall sentiment remains positive, with many guests enjoying the selection and quality of the food.
Rooms at Camino Real Mérida receive high praise for their spaciousness, modern design, and tasteful decor. Guests value the comfortable, high-quality beds and well-appointed amenities, making for a restful and cozy stay. The hotel's dedication to cleanliness is evident, with immaculate rooms and well-maintained surroundings contributing to a luxurious experience.
The staff consistently impresses with their friendliness, attentiveness, and professionalism, often going above and beyond to provide exceptional service. Personalized attention from the team enhances the hotel's status as one of Mérida's most comfortable accommodations, leaving a lasting impression on guests.
While the pool receives mixed reviews regarding cleanliness and temperature, its size and location make it a standout feature. The rooftop setting offers breathtaking views, providing a refreshing escape despite occasional crowding.
Overall, Camino Real Mérida is a top choice for visitors seeking tranquility, comfort, and convenience, with superb service, modern facilities, and luxurious accommodations contributing to a memorable stay.
Holiday Inn Express Mérida by IHG delivers an exemplary guest experience, highlighted by its strategic location, exceptional staff service, and comfortable accommodations. Situated conveniently near Siglo XXI and Paseo Montejo, the hotel offers guests easy access to shopping centers, the convention center, and various city attractions, appealing greatly to both leisure and business travelers. The location provides a safe and quiet environment, with the added advantage of clean and spacious accommodations, making it an ideal choice for exploring Mérida.
Guests consistently praise the breakfast offerings, noting its tasty buffet with a variety of local favorites and the excellent service accompanying the meal. The inclusion of breakfast in the room rate enhances its value, enabling travelers to start their day joyfully.
The hotel rooms receive acclaim for being spacious, clean, and well-maintained. Modern aesthetics, coupled with exceptionally comfortable beds, contribute to a restful and relaxing stay. Despite some opinions on the room's style being slightly old-fashioned, the overall comfort and cleanliness are top-notch.
Cleanliness throughout the hotel is remarkable, with guests noting consistent upkeep and attention to detail. The friendly and attentive staff further amplify the positive experiences, renowned for their professionalism and ability to handle unexpected situations with grace. The staff are commended for their warm and inclusive service, especially in accommodating guests with disabilities.
Guests appreciate the strong and reliable free wifi, which supports a seamless connectivity experience, while the pool area, though small, is well-maintained and complements the gym for relaxation and recreation.
Family travelers find Holiday Inn Express Mérida an accommodating choice, appreciating the hotel's family-friendly atmosphere and convenient location for local attractions. Likewise, business travelers benefit from the hotel's proximity to major highways and business centers, with facilities designed to enhance productivity.
The hotel also provides convenient parking, though some guests note that the space can become limited during peak times. Nonetheless, the proximity and availability of parking are generally appreciated.
Overall, Holiday Inn Express Mérida by IHG is celebrated for its hospitality, superb location, and outstanding service, making it a high recommended choice for various types of travelers.
Fiesta Inn Merida stands out for its prime location that suits both business and leisure travelers, being near the city center, modern areas, key attractions like the Great Maya Museum, shopping malls and various restaurants and supermarkets. The hotel's accessibility is commendable with easy transportation options and valet parking available. The general sentiment from guests is that the hotel offers clean, modern facilities with comfortable accommodations and excellent service from a friendly and attentive staff.
Breakfast at Fiesta Inn Merida is highly praised for its delicious range and extensive buffet options. Guests appreciate the quality and variety of the food as well as the exceptional service from the restaurant staff, making breakfast a highlight of their stay. Although breakfast is not included in the reservation and has mixed reviews regarding its pricing, it is still considered a fantastic aspect of the hotel experience by many guests.
The rooms are generally comfortable, spacious and clean. Guests often commend the comfort of the beds and pillows, noting that it contributes to a restful stay. While some rooms require minor maintenance such as fixing loose towel racks or addressing moisture issues, the overall comfort and cleanliness are significant positives for most travelers.
In terms of cleanliness, Fiesta Inn Merida is mostly praised for its clean and modern ambiance. Guests frequently highlight the cleanliness of both the rooms and facilities and appreciate the high level of service. Some lapses in maintenance, such as mold in showers or stained linens, suggest areas for improvement, but overall, cleanliness remains a strong point.
The hotel's staff stands out notably for their friendliness, kindness and excellent service. Guests consistently mention their cordial and efficient attention with special commendations for the valet parking, reception teams and restaurant waiters. The staff's accommodating nature and compassion, especially in times of personal need, greatly enhance the guest experience.
Parking receives mixed feedback; while the accessibility of parking is a plus, its location outside the hotel facilities and the shared arrangement with a nearby casino and supermarket are seen as drawbacks. The lack of lighting and inconvenient entry points further detract from the experience. Nonetheless, the parking is functional and improvements could enhance guest satisfaction.
Finally, the beds are frequently described as comfortable and a strong feature of the hotel. Most reviews emphasize the comfort of the beds and pillows, contributing to guests' overall restful experience, despite occasional cleanliness issues such as hairs on the sheets. Overall, Fiesta Inn Merida offers a compelling, comfortable and service-oriented stay for travelers.
Extended Suites Merida Siglo XXI garners widespread appreciation for its prime location, which is particularly convenient for conference-goers due to its proximity to the XXI Century Convention Center. Guests also benefit from nearby shopping centers, dining options, main avenues and public transport lines, ensuring easy access to various parts of Mérida. The area provides a peaceful retreat away from the city center's hustle and bustle and it includes facilities such as hospitals and museums.
The hotel's rooms are praised for their spaciousness and practical amenities, including kitchenettes equipped with refrigerators, microwaves and stoves, which are beneficial for guests who prefer preparing their own meals. The comfort of the beds and the cleanliness of the rooms are highlighted, although some reviews mention issues like musty smells, humidity and occasional pests. Modern facilities like washing machines and dryers add to the convenience, making the hotel a good choice for extended stays.
Staff at the hotel receive high marks for their friendliness and attentiveness, contributing to a welcoming atmosphere. While some negative experiences with staff were reported, the overall impression is positive with guests appreciating the excellent customer service.
The pool, despite being small and lacking lighting at night, is noted for its cleanliness and privacy. The hotel’s gym, although limited in equipment and space, offers 24-hour access, allowing guests to maintain their fitness routines. Free wifi receives mixed reviews: some guests laud its functionality, while others experience instability and slow speeds.
Parking is another strong aspect of the hotel with ample, secure spaces available, even for larger vehicles like motorhomes or RVs. Despite occasional crowding, the parking facilities are generally deemed convenient and satisfactory.
However, the absence of breakfast service is a notable drawback, as many guests suggest that providing even a light breakfast could enhance the overall experience. Various dining options nearby serve as alternatives.
In summary, Extended Suites Merida Siglo XXI successfully balances convenience, comfort and practicality. It stands out for its strategic location, well-appointed rooms, friendly staff and additional amenities like a pool and gym, making it an excellent choice for both business travelers and tourists.
City Express by Marriott Mérida is strategically located near the city's vibrant heart, providing guests with easy access to amenities such as restaurants, cafes, and shops, as well as being close to popular areas like cultural districts and commercial centers. This makes it a practical choice for both leisure and business travelers. The staff is frequently praised for their friendliness and assistance, contributing positively to the overall guest experience. The cleanliness of the hotel is often highlighted, although there are occasional mentions of maintenance issues in rooms and public areas.
The breakfast service receives mixed reviews; some guests find it excellent and adequate for starting the day, while others suggest improvements in variety and quality. Despite this, the breakfast is generally considered a convenient inclusion in the stay. Room comfort varies, with some appreciating the spaciousness and modern amenities, while others report issues with maintenance, bedding discomfort, and air conditioning efficiency.
The hotel provides reliable Wi-Fi, beneficial for business travelers needing connectivity for work. The pool area is enjoyed by families, though maintenance could be improved. Similarly, parking is convenient and ample, adding value to the stay. The hotel meets expectations for travelers looking for basic yet functional accommodations, with some areas such as bedding and breakfast variety identified as opportunities for enhancement. Overall, City Express by Marriott Mérida offers a sound, budget-friendly option, especially for business visitors.
The Crowne Plaza Merida by IHG receives high praise from guests for its strategic location, modern amenities, and overall value for money. Situated along Prolongación Paseo Montejo, the hotel offers convenient access to shopping centers, restaurants, and major thoroughfares, providing a peaceful retreat just outside Mérida's bustling core. Although slightly removed from central tourist hotspots, the placement is perfect for those with vehicles, offering ample parking and easy connections to key destinations.
Guests frequently commend the hotel's clean and contemporary design, from its well-maintained rooms to its appealing facilities. Rooms are celebrated for their spaciousness, modernity, and comfort, especially the beds, which contribute to restful, enjoyable stays. Bathrooms stand out for their generous water pressure and maintenance, enhancing the relaxing ambiance.
The hotel's rooftop terrace pool serves as a highlight, offering stunning views and a refreshing escape, though minor enhancements to poolside amenities could further elevate the experience. The complimentary gym adds another dimension of satisfaction for fitness enthusiasts.
Dining at AKEN Mind Mérida receives mixed reviews. Breakfast is generally considered satisfactory with fresh selections, though some guests note limited variety and slower service. Dinner fares better, appreciated for its flavor and presentation, yet there's room for menu expansion.
The staff consistently earn admiration for their warm, attentive service, enhancing the overall experience with their friendliness and professionalism. While issues with room layout and service delays appear, these are overshadowed by the outstanding hospitality.
Parking convenience is appreciated; however, the lack of an elevator in the parking area presents a minor inconvenience. Despite this, guests find the overall package offered by the hotel to be an excellent blend of convenience, service, and comfort, making it a reputable choice for travelers visiting Mérida.
Mision Express Merida Altabrisa enjoys high acclaim for its strategic location, cleanliness and hospitable staff, making it a favored choice among travelers. Situated conveniently near Altabrisa Square, the hotel provides easy access to numerous shops, hospitals and restaurants, boasting a pleasant and quiet environment that enhances guest convenience. This location is particularly advantageous for both leisure and medical visits, although it might be a bit far from the city center for some. Guests find that the hotel offers good value for money with its excellent location, friendly staff and well-maintained facilities frequently highlighted.
Breakfast at the hotel receives mixed reviews. While some guests appreciate the tasty and abundant local Mexican offerings, others find it basic and lacking in variety. Inconsistencies in restocking breakfast items and the additional charges for items like pancakes are common concerns. Despite these drawbacks, those who enjoyed the breakfast praised its flavorful offerings.
The rooms at Mision Express Merida Altabrisa are generally described as spacious, comfortable and conducive to a restful stay. Guests particularly commend the comfort of the beds and pillows. However, some issues such as small room size, dirty rooms and aging bathroom facilities were noted, indicating areas that could benefit from improvement. Despite these issues, many guests reported a satisfactory stay overall.
Cleanliness is a strong point of the hotel with many guests praising the very clean, well-maintained and disinfected facilities. The organized environment of the rooms and common areas contributes to a comfortable and safe stay. However, a few instances of dirty sheets, stained walls and unpleasant smells indicate that there is room for improvement.
The staff at Mision Express Merida Altabrisa consistently receive high marks for their friendliness, attentiveness and professionalism. Their willingness to assist and attention to detail significantly enhance the guest experience, making stays pleasant and memorable.
The hotel's free wifi receives mixed reviews. While some guests find it adequate, others report issues such as intermittent connectivity and the need to frequently re-enter passwords, suggesting that the service could be more reliable.
Overall, Mision Express Merida Altabrisa stands out for its excellent location, cleanliness, comfortable beds and exceptional staff, making it a reliable choice for visitors seeking convenience and hospitality.
Mesón de la Luna Hotel & Spa in Mérida receives glowing reviews for its prime location and exceptional service. Situated in the Altabrisa area, the hotel is especially convenient for guests with medical-related needs due to its proximity to Star Medica Hospital, as well as nearby shopping spots like Plaza Altabrisa. Guests appreciate the accessibility to various amenities, including bars and clinics, creating an ideal stay for both medical and leisure visitors.
The dining experience at the hotel is a highlight, with guests praising the delicious and varied breakfast and dinner options. The restaurant impresses with its flavorful offerings, particularly the panuchos, and attentive staff. While some guests find the dining to be on the pricier side and room service not as stellar, the overall quality remains a standout feature.
Rooms at Mesón de la Luna Hotel & Spa are consistently lauded for their spaciousness, cleanliness, and comfort. Guests enjoy the ample living space and cozy atmosphere, often enhanced by balconies and pleasant views. The hotel maintains a high standard of cleanliness, although some reviewers suggest updates in certain areas could further improve the experience. The staff's attentiveness and helpfulness significantly contribute to a welcoming stay.
The hotel staff is frequently commended for their friendliness, professionalism, and efficient service, accommodating guests' needs with warmth and willingness, even overcoming language barriers with proficiency in English. This exceptional service is a cornerstone of the hotel's hospitality.
The pool, while modestly sized, provides a lovely space for relaxation, especially for families, though some concerns regarding maintenance and occasional noise are noted. Parking poses a slight challenge due to limited spaces, but the staff's helpfulness eases logistical issues.
Overall, guests rate their stay at Mesón de la Luna Hotel & Spa highly, recognizing the establishment's excellent service, comfortable accommodations, and convenient location as key reasons for their satisfaction, making it a favored choice for travelers seeking a blend of comfort and convenience.
Fiesta Inn Mérida Altabrisa enjoys commendation for its excellent location, situated within a bustling shopping plaza with easy access to amenities like restaurants, a cinema and a supermarket, making it a practical choice for families and those visiting nearby hospitals. Guests appreciate the clean and comfortable rooms, attentive and friendly staff, ample free parking and modern facilities, enhancing their overall stay.
The breakfast offerings receive mixed reviews. While many guests find the quality and taste delightful, there is a noted lack of variety, especially for international travelers and children. Despite some consistency issues in the menu, the overall reception of breakfast is positively inclined toward its taste.
Room reviews are generally positive, highlighting cleanliness, spaciousness and comfort. The rooms are equipped with modern amenities and offer relaxation with quiet environments and excellent views. However, minor issues such as occasional maintenance oversights, readiness at check-in and sometimes uncomfortable mattresses are noted. Nevertheless, the overall experience remains satisfactory.
The cleanliness of the hotel is largely praised with clean rooms, professional staff and well-maintained premises frequently mentioned. Nevertheless, some inconsistencies, such as musty odors, infrequent towel changes and areas like pool surroundings needing better upkeep, suggest potential improvements in housekeeping standards.
Staff at Fiesta Inn Mérida Altabrisa significantly contribute to the positive experiences of guests with their friendliness and attentiveness. Restaurant and housekeeping staff receive special mentions for their service excellence. Despite some isolated incidents of less satisfactory reception service, the general sentiment towards the staff is highly favorable.
The pool area does not receive as much acclaim with complaints regarding its small size, occasional dirtiness, cold water and noisy street-facing location. Suggestions for aesthetic and functional improvements could enhance guest experiences around the pool.
Parking is another strong point with a convenient location adjacent to a Walmart shopping center and covered parking availability. Though slightly away from the city center, the parking situation is deemed excellent with suggestions for reserved unloading spaces to improve logistics for new visitors.
Bed comfort receives mixed feedback. While many guests find the beds very comfortable, instances of worn-out mattresses, narrow beds and squeaky frames indicate areas needing attention. Despite these issues, the majority of guests experience a restful sleep, complemented by the room designs.
Overall, Fiesta Inn Mérida Altabrisa offers a positive accommodation experience with highlights in location, staff friendliness, room comfort and parking convenience. Minor improvements in breakfast variety, housekeeping consistency and pool maintenance could further enhance guest satisfaction.