Mesón de la Luna Hotel & Spa
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Summary of reviewsMesón de la Luna Hotel & Spa in Mérida receives glowing reviews for its prime location and exceptional service. Situated in the Altabrisa area, the hotel is especially convenient for guests with medical-related needs due to its proximity to Star Medica Hospital, as well as nearby shopping spots like Plaza Altabrisa. Guests appreciate the accessibility to various amenities, including bars and clinics, creating an ideal stay for both medical and leisure visitors.
The dining experience at the hotel is a highlight, with guests praising the delicious and varied breakfast and dinner options. The restaurant impresses with its flavorful offerings, particularly the panuchos, and attentive staff. While some guests find the dining to be on the pricier side and room service not as stellar, the overall quality remains a standout feature.
Rooms at Mesón de la Luna Hotel & Spa are consistently lauded for their spaciousness, cleanliness, and comfort. Guests enjoy the ample living space and cozy atmosphere, often enhanced by balconies and pleasant views. The hotel maintains a high standard of cleanliness, although some reviewers suggest updates in certain areas could further improve the experience. The staff's attentiveness and helpfulness significantly contribute to a welcoming stay.
The hotel staff is frequently commended for their friendliness, professionalism, and efficient service, accommodating guests' needs with warmth and willingness, even overcoming language barriers with proficiency in English. This exceptional service is a cornerstone of the hotel's hospitality.
The pool, while modestly sized, provides a lovely space for relaxation, especially for families, though some concerns regarding maintenance and occasional noise are noted. Parking poses a slight challenge due to limited spaces, but the staff's helpfulness eases logistical issues.
Overall, guests rate their stay at Mesón de la Luna Hotel & Spa highly, recognizing the establishment's excellent service, comfortable accommodations, and convenient location as key reasons for their satisfaction, making it a favored choice for travelers seeking a blend of comfort and convenience.
Categories
The dining experience at the hotel is a highlight, with guests praising the delicious and varied breakfast and dinner options. The restaurant impresses with its flavorful offerings, particularly the panuchos, and attentive staff. While some guests find the dining to be on the pricier side and room service not as stellar, the overall quality remains a standout feature.
Rooms at Mesón de la Luna Hotel & Spa are consistently lauded for their spaciousness, cleanliness, and comfort. Guests enjoy the ample living space and cozy atmosphere, often enhanced by balconies and pleasant views. The hotel maintains a high standard of cleanliness, although some reviewers suggest updates in certain areas could further improve the experience. The staff's attentiveness and helpfulness significantly contribute to a welcoming stay.
The hotel staff is frequently commended for their friendliness, professionalism, and efficient service, accommodating guests' needs with warmth and willingness, even overcoming language barriers with proficiency in English. This exceptional service is a cornerstone of the hotel's hospitality.
The pool, while modestly sized, provides a lovely space for relaxation, especially for families, though some concerns regarding maintenance and occasional noise are noted. Parking poses a slight challenge due to limited spaces, but the staff's helpfulness eases logistical issues.
Overall, guests rate their stay at Mesón de la Luna Hotel & Spa highly, recognizing the establishment's excellent service, comfortable accommodations, and convenient location as key reasons for their satisfaction, making it a favored choice for travelers seeking a blend of comfort and convenience.
Hotel for Honeymoon
This hotel offers a relaxing and rejuvenating experience with its spa and comfortable accommodations. The serene atmosphere provides a peaceful escape for honeymooners seeking relaxation and pampering.
Hotel with Spa
Mesón de la Luna Hotel & Spa offers a combination of comfortable accommodations and spa services in Mérida. The hotel provides a relaxing atmosphere where guests can enjoy various spa treatments, unwind by the pool, and explore the city's attractions. It is a convenient option for those seeking a balance of wellness and cultural experiences.
Hotel with Gym
Mesón de la Luna Hotel & Spa has a fitness center available to guests. It is a great choice for those looking to combine relaxation with exercise.
Luxury Hotel
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Mesón de la Luna Hotel & Spa in Mérida garners praise for its prime location, especially for guests with medical-related travel needs. Nestled in the Altabrisa area, this hotel is strategically situated, directly across from Star Medica Hospital, making it an optimal choice for those seeking proximity to health services. Beyond healthcare, its location shines with its closeness to popular shopping destinations like Plaza Altabrisa, offering guests a variety of stores and dining options within walking distance. The hotel is favorably positioned near other key areas, providing easy access to clinics, bars, and an ADO terminal, enhancing its convenience. Guests frequently highlight the hotel's accessibility, cleanliness, and attentive staff, appreciably noting the comfort of its spacious rooms and the quality of its amenities. It stands out for its excellent price-quality ratio, making it a favorable choice for both medical and leisure visitors.
At Mesón de la Luna Hotel & Spa, guests rave about the breakfast experience, highlighting the delicious flavors and the variety of options available. The breakfast buffet is frequently described as excellent, with a well-served and tasty selection that satisfies diverse palates. Many visitors note the attentive and friendly service, making the dining experience even more enjoyable. The facilities are impeccable, further enhancing the breakfast ambiance. However, some reviewers mention that the breakfast can be pricey and feel that a bit more variety could elevate the experience. Despite this, the positive attributes clearly leave a lasting impression, with guests appreciating the overall quality and convenience. The breakfast certainly seems to be a highlight of their stay, complemented by the hotel's great location and comfortable accommodations.
Dinner at Mesón de la Luna Hotel & Spa consistently impresses guests with its delicious and excellently prepared dishes. Many find the food to be a standout feature, describing it as amazing, delicious, and of excellent quality. Guests appreciate the wide range of meals offered throughout the day, with breakfast, lunch, and dinner options available. The panuchos, in particular, receive praise for their flavor. The restaurant staff is highlighted for their friendliness and attentiveness, often going above and beyond to accommodate guests' requests. While some guests note that the restaurant's prices are on the higher side, the overall dining experience is well-regarded for its quality and taste. However, room service may not meet the same standards as the in-restaurant dining experience. Despite a few negative comments, dining at this hotel is generally seen as a positive aspect of the stay, complemented by its convenient location with nearby amenities.
Nestled in a convenient location for various activities, Mesón de la Luna Hotel & Spa offers rooms that are consistently praised for their spaciousness and cleanliness. Guests often find the accommodations to be much larger than expected, providing ample room to relax in comfort. Many reviews highlight the comfort and coziness of the rooms, with several emphasizing the pleasant addition of balconies and good views. The housekeeping staff maintains the rooms to a high standard of cleanliness, contributing to an overall comfortable stay.
While most guests express satisfaction with the living spaces, some note areas for improvement. A few mention that beds are on the older side, and certain amenities like a larger fridge or in-room coffee-making facilities would enhance the experience. Attention to updates and renovations, particularly in older sections of the hotel, could further elevate the stay. Some reviews also suggest improvements in bathroom facilities and issues with air conditioning setup.
Despite these minor drawbacks, visitors have positive experiences, appreciating the comfortable atmosphere and attentive service. The staff's courteous and helpful nature is often highlighted, enhancing the welcoming environment of the hotel. Overall, Mesón de la Luna Hotel & Spa impresses with its spacious, clean, and comfortable rooms, making it a pleasant choice for travelers.
Guest reviews of Mesón de la Luna Hotel & Spa provide a mixed perspective on the bed quality, but there are positive notes worth highlighting. Many guests found the beds to be very comfortable, with some emphasizing that the beds and pillows contributed to a good night's sleep. A few reviewers also appreciated the comfort provided by the mattress and the pillows in their rooms. However, some mentions describe the beds as somewhat hard or basic, and a few noted issues such as small bed sizes and squeaky mattresses. Overall, the general sentiment leans towards satisfactory comfort, with some areas needing improvement to enhance the overall sleeping experience for all guests.
Mesón de la Luna Hotel & Spa receives frequent praise for its cleanliness and comfort, with many guests highlighting the hotel as a very clean and tidy establishment. Visitors often comment on the spotless rooms and neat facilities, contributing to a relaxing atmosphere. The location near the Altabrisa shopping plaza adds to its appeal. The staff is noted for being friendly, complementing the overall clean environment. Guests also appreciate the spacious and comfortable rooms, which offer a pleasant stay with all necessary amenities. However, the hotel does face some challenges in maintaining its high standards. Some reviews mention areas where maintenance could be improved, such as bathroom odors or minor issues with the air conditioning. There are occasional remarks about stained towels and dusty furniture, and a need for a deeper clean in certain spots. Furthermore, the noise from non-carpeted hallways can be disturbing. Despite these points, the hotel is generally perceived as clean, safe, and well-located in the northern part of the city, providing a solid choice for travelers seeking comfort and convenience.
The reviews for Mesón de la Luna Hotel & Spa paint a picture of a setting distinguished by its exceptional staff. Guests frequently highlight the friendliness, warmth, and attentiveness of the team, often describing them as incredibly friendly, super attentive, and helpful. The hotel's personnel consistently provide efficient and courteous service, accommodating guests even when language barriers arise, with several staff members proficient in English. The bellboys, in particular, receive commendation for their attentive assistance and respectful guest services. Visitors also appreciate the staff’s hospitality, noting that they are well-informed and always eager to offer recommendations, contributing to the overall relaxing and comfortable experience. The hotel itself complements this service with its clean and spacious rooms, soundproof walls, and a convenient location near local amenities. Despite some minor issues like occasional noise, guests largely agree that the excellent staff attention and service set a high standard for hospitality.
The pool at Mesón de la Luna Hotel & Spa generally receives positive feedback for its appeal and atmosphere, though opinions on its maintenance vary. Guests appreciate the pleasant surroundings, noting the nice garden area that complements the pool, making it a delightful spot despite its modest size. The pool's proximity to stores and health facilities is also seen as a benefit for visitors. Many guests find the pool enjoyable, with particular appreciation for its cleanliness and size, which is considered adequate for relaxation, especially for families with children.
However, while some guests have noted the cleanliness of the pool, others have raised concerns about its upkeep, mentioning instances of a greenish tint to the water and times when cleaning activities disrupt usage. Occasional noise issues from nearby rooms and maintenance activities during peak hours are also noted as minor inconveniences. Despite these aspects, the pool remains a valued feature at the hotel, complemented by the broader appeal of its nearby restaurant offerings.
Travelers who plan to visit Mesón de la Luna Hotel & Spa should take note that parking may pose a slight challenge. The hotel's parking lot is notably small, filling up quickly with limited spaces available. Guests may need to seek alternative parking solutions, such as finding a spot outside the main entrance, as it seems to have worked well for some visitors.
Despite the limited parking, the hotel offers a friendly service that stands out, often assisting guests in finding a safe place for their vehicles. This helpfulness extends to ensuring guests can park without much hassle, although improvements to the parking situation would undoubtedly be beneficial.
Overall, while the parking experience could be enhanced, the staff’s eagerness to help mitigates some of the parking concerns, providing a positive touch to the logistical aspects of the stay.
Mesón de la Luna Hotel & Spa receives a warm embrace from its guests who praise the establishment's wonderful food and attentive staff. Nestled in a convenient location, the hotel provides an excellent experience with comfortable accommodations and prompt service. Guests who needed extra assistance, such as after surgery, appreciated the incredible support from the staff, highlighting their dedication to making each stay as smooth and pleasant as possible. While the hotel excels in many areas, a few minor concerns were noted, such as early morning noise from service carts and discrepancies between booking costs and actual charges at reception. Despite these issues, visitors often describe their overall experience as excellent, celebrating the hotel as a place to enjoy and relax.
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Location
Breakfast
Dinner
Rooms
While most guests express satisfaction with the living spaces, some note areas for improvement. A few mention that beds are on the older side, and certain amenities like a larger fridge or in-room coffee-making facilities would enhance the experience. Attention to updates and renovations, particularly in older sections of the hotel, could further elevate the stay. Some reviews also suggest improvements in bathroom facilities and issues with air conditioning setup.
Despite these minor drawbacks, visitors have positive experiences, appreciating the comfortable atmosphere and attentive service. The staff's courteous and helpful nature is often highlighted, enhancing the welcoming environment of the hotel. Overall, Mesón de la Luna Hotel & Spa impresses with its spacious, clean, and comfortable rooms, making it a pleasant choice for travelers.
Beds
Cleanliness
Staff
Pool
However, while some guests have noted the cleanliness of the pool, others have raised concerns about its upkeep, mentioning instances of a greenish tint to the water and times when cleaning activities disrupt usage. Occasional noise issues from nearby rooms and maintenance activities during peak hours are also noted as minor inconveniences. Despite these aspects, the pool remains a valued feature at the hotel, complemented by the broader appeal of its nearby restaurant offerings.
Parking
Despite the limited parking, the hotel offers a friendly service that stands out, often assisting guests in finding a safe place for their vehicles. This helpfulness extends to ensuring guests can park without much hassle, although improvements to the parking situation would undoubtedly be beneficial.
Overall, while the parking experience could be enhanced, the staff’s eagerness to help mitigates some of the parking concerns, providing a positive touch to the logistical aspects of the stay.
5 Star
Yes, Mesón de la Luna Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mesón de la Luna Hotel & Spa.
No, Mesón de la Luna Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Mesón de la Luna Hotel & Spa.
Yes, Mesón de la Luna Hotel & Spa has a gym.
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