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Summary of reviewsAlfa Suites - Montevideo boasts a prime location, particularly valued by travelers due to its proximity to the Tres Cruces bus terminal and shopping center. This strategic placement simplifies logistics for both late-night arrivals and early departures and provides easy access to Montevideo's attractions, shopping and dining options, making it an ideal stopover for trips to destinations like Colonia del Sacramento. Despite some safety concerns in the surrounding area at night, the ease of access and overall convenience are highly appreciated.
The hotel is praised for its cleanliness and comfort, particularly in the rooms which are described as spacious, well-maintained and exceptionally comfortable with high standards of hygiene. Large and luxurious beds, clean bathrooms and well-ventilated rooms contribute to a pleasant stay. While some rooms may feel outdated or have minor maintenance issues, the overall value for money is noted with the cleanliness and comfort making up for these minor drawbacks.
Breakfast receives mixed reviews; while praised for its taste, variety and beautiful views from the 10th-floor dining area, complaints about the lack of fresh fruits, eggs and savory items are common. The additional charge for breakfast and its later start in the morning are also points of contention.
The hotel staff are lauded for their friendliness and helpfulness, enhancing the guest experience with their courteous and professional demeanor. They are proactive and efficient, contributing to a welcoming atmosphere. However, there are minor mentions of occasional noise or miscommunication among staff.
The free Wi-Fi is generally reliable with good speed, though some inconsistencies, especially during adverse weather conditions, are reported. The spa and gym are appreciated features, though the spa experiences some issues like non-functional amenities. The gym, while basic, meets the needs of guests looking for simple exercise options.
Parking facilities receive mixed feedback. While convenient, the additional fee and sometimes challenging maneuverability in the garage are noted drawbacks. Families find the hotel particularly welcoming and well-suited for stays with children, benefiting from the central location and the range of activities available.
Beds are a standout feature, consistently praised for their comfort and quality, enhancing the overall relaxation of guests. However, there is a general consensus that the hotel, while comfortable and offering good value for money, does not fully meet the standards expected of a four-star property with calls for renovation of certain areas to better match its rating.
Overall, Alfa Suites - Montevideo is a practical choice for travelers, offering comfort, cleanliness and a convenient location with friendly staff, despite some areas requiring improvement to align with its four-star status.
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