Hotel with Swimming Pool Indoor Pool Outdoor Pool Summary of reviews related to the 'Pool' categoryGuests at the Regency Park Hotel provided mixed reviews about the pool facilities, highlighting both positive and negative aspects. Many guests appreciated the variety of pools available, including outdoor, heated and indoor options with some describing the pools as beautiful, nicely maintained and having good temperature control. The heated pool, in particular, was mentioned frequently with guests noting both its warmth and accessibility.
However, cleanliness and maintenance were prominent issues. A significant number of guests reported that the pools, including the main, outdoor and heated pools, were dirty with some mentioning cloudy water, debris, leaves, clumps of hair, dead insects and even human waste. This detracted from their overall experience and usability of the facilities. The jacuzzi often received complaints about being out of service or unclean.
Temperature control also appeared inconsistent with some guests finding the heated pool either too cold or too warm. Several mentioned the heated pool not being in condition to use due to either dirt or cold temperatures and some found the outdoor pool overly hot.
Despite the cleanliness and temperature issues, the pool area was praised for its spaciousness and comfort, allowing for relaxing and enjoyable moments when conditions permitted. The park-like surroundings and green areas added to the ambience, making it a pleasant setting for those seeking a serene escape.
In summary, while the Regency Park Hotel offers a range of pool options that could potentially enhance guests' stays, the management would need to focus more on regular cleaning and proper maintenance to address the recurring issues mentioned in the reviews. Show more