NH Collection Madrid Suecia

Madrid, Marques Casa de Riera, 440.417892,-3.696159(Show on Map)

8.6

Very Good

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Info

Summary of reviews

NH Collection Madrid Suecia is highly regarded for its exceptional location and service, making it a top choice for travelers wanting to immerse themselves in Madrid's dynamic city life. Positioned at the end of Gran Via, the hotel is in close proximity to major attractions like El Retiro Park, Prado Museum and Thyssen Museum. Its central location provides easy access to transportation options, including metro, main train station, bus station and even an airport bus. Guests frequently highlight the convenience of walking to major tourist spots, theaters, restaurants and shopping areas. Despite being in a vibrant city center, the surrounding area is noted to be safe and quiet. The hotel is commended for its modern, stylish ambiance and cleanliness. Many reviews highlight the spacious, well-maintained rooms with spectacular views from higher floors. Complimentary touches such as chocolates and water add to the guests' comfort. However, some guests note that a few rooms are smaller or darker than expected with occasional noise insulation issues. The exceptional breakfast is consistently praised for its variety and quality, offering a wide selection of fresh and delicious items. Guests appreciate the high-quality service from the breakfast team, contributing to an overall pleasant dining experience. Though the dinner experience receives mixed feedback, it is generally regarded positively, especially the rooftop bar with stunning views and the enjoyable Executive Menu for lunch. Cleanliness is a standout feature with guests frequently describing the hotel as spotless and well-maintained. Despite a few minor complaints, the overall sentiment is overwhelmingly positive. The staff at NH Collection Madrid Suecia is another high point with many reviews highlighting their professionalism, friendliness and attentiveness. Particular staff members are often mentioned by name for their exemplary service. Free WiFi receives high praise for its reliable and fast performance, significantly enhancing the guest experience. The hotel is also noted for its family-friendly amenities, including spacious family rooms and thoughtful daily attentions, making it a recommended option for those traveling with children. The nightlife experience at the hotel is engaging with numerous nearby options for late-night entertainment and a highly praised rooftop bar offering beautiful views. However, noise from the rooftop bar and nearby streets can sometimes affect the rooms. The beds are generally described as very comfortable, though a few guests find them on the harder side. Overall, the NH Collection Madrid Suecia offers a plush atmosphere, excellent services and a welcoming environment, making it a strong candidate for travelers seeking both comfort and convenience in Madrid's city center. While a few guests feel it more like a four-star experience, the majority agree that it lives up to its five-star rating.

Categories

Sustainability Journey

As part of the NH Hotel Group, this hotel likely follows some of the group's sustainability initiatives.

Honeymoon

The hotel's rooms and suites feature modern decor and elegant aesthetics for a honeymoon with all the necessary comforts. At the rooftop restaurant of the hotel with the boho decoration, the couple can enjoy unique flavours and cool cocktails and admire the impressive panorama of the entirety of Madrid. Spend the sweetest honeymoon and create unforgettable memories with your other half while discovering the beauty of Spain.

Dog Friendly

This hotel allows up to two dogs per room (up to 25 kg), with a supplement of 35 EUR per stay. It's centrally located near Círculo de Bellas Artes and offers a terrace with city views, making it a great option for pet owners.

Luxury

Family

Romantic

Nightlife

Business

Accessible

5 Star

Gym

Room Types

Premium DoubleThese more spacious, modern rooms are air-conditioned and overlook the gardens of the Zurich building. They come with a minibar, flat-screen TV, kettle and Nespresso coffee machine. The private bathroom includes both a rain-effect shower and bath tub, as well as bathrobes, slippers and a professional hairdryer. Free high-speed WiFi is included.

Superior Double or Twin RoomThese modern, air-conditioned rooms come with a minibar, flat-screen TV, kettle and Nespresso coffee machine. The private bathroom includes both a rain-effect shower and bath tub, as well as bathrobes, slippers and a professional hairdryer. Free high-speed WiFi is included. Please note that additional beds can not be added to this room.

Premium Double or Twin Room with ViewThey are air-conditioned and come with a minibar, flat-screen TV, kettle and Nespresso coffee machine. The private bathroom includes both a rain-effect shower and bath tub, as well as bathrobes, slippers and a professional hairdryer. Free high-speed WiFi is included. Please note that additional beds can not be added to this room.

Superior Double with ViewOffering wonderful views over Madrid and its Cibeles Palace, these modern, air-conditioned rooms come with a minibar, flat-screen TV, kettle and Nespresso coffee machine. The private bathroom includes both a rain-effect shower and bath tub, as well as bathrobes, slippers and a professional hairdryer. Free high-speed WiFi is included. Please note that additional beds can not be added to this room.

Junior SuiteModern and air-conditioned, it comes with a minibar, flat-screen TV, kettle and Nespresso coffee machine. The private bathroom includes both a rain-effect shower and bath tub, as well as bathrobes, slippers and a professional hairdryer. Free high-speed WiFi is included.

Premium Double or Twin Room with extra bed (2 adults + 1 child)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Premium Double or Twin Room with Extra BedFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Junior Suite with Extra Bed (2 Adults + 1 Child)The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.

Junior Suite with Extra BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Guest Reviews

8.6

Very Good

Review Summaries

Location

The NH Collection Madrid Suecia stands out primarily due to its unparalleled location in the heart of Madrid. Positioned at the end of Gran Via and within close proximity to key attractions such as El Retiro Park, the Prado Museum and the Thyssen Museum, the hotel offers guests an ideal base for exploring the city. The hotel's central placement makes it convenient to access various transportation options, including the metro, main train station, bus station and even an airport bus, making travel hassle-free. Guests frequently highlight the ease of walking to major tourist spots, theaters, restaurants and shopping areas, emphasizing that the hotel is close to most of Madrid's 'must-see' sites. The surrounding area is reported to be safe and quiet despite its vibrant center city location, making it suitable for all types of travelers, including solo travelers. Reviewers also appreciate the proximity to various dining and entertainment options, noting that it allows them to experience the city's rich culinary and cultural scene without needing a taxi. In addition to its prime geographical spot, the hotel’s modern and stylish ambiance and cleanliness contribute to a pleasant stay. Attendees praise the friendly and helpful staff, which enhances the welcoming atmosphere of the hotel. The breakfast is often mentioned as a highlight, along with the chic rooftop terrace bar and the overall comfort of the rooms. In summary, NH Collection Madrid Suecia's strategic and central location makes it an excellent choice for those wanting to immerse themselves in Madrid's dynamic city life while enjoying the comfort and convenience of a well-appointed hotel.

Breakfast

Visitors to the NH Collection Madrid Suecia frequently highlight the hotel's breakfast as a standout feature of their stay. With terms like excellent, delicious and varied consistently appearing in reviews, it's clear that the breakfast experience at this hotel leaves a positive impression. Guests praise the breakfast for its high quality and extensive selection, which includes freshly squeezed orange juice, local specialties and freshly made omelettes. The buffet is described as comprehensive and impressive, offering everything from fresh fruits to a wide range of hot and cold items. Many reviewers appreciated the excellent service from the breakfast team, who ensure a pleasant dining experience. The breakfast's variety and quality items, like meats, cheeses, smoothies and gluten-free options, cater to diverse tastes and dietary needs. Despite a few mentions of issues such as stale bread or limited options, the overall sentiment is that the breakfast is superb with one guest even calling it probably one of the best breakfasts I've tried. The atmosphere of the breakfast room adds to the experience, even though some noted it could use renovation. Guests also appreciated the option of a light carry-out breakfast for early departures and the top-notch service. While breakfast is considered a bit pricy and a few guests found it below expectations, the general consensus is that the variety, quality and service make it a high point of the stay. The location, excellent facilities and dedicated staff further enhance the breakfast experience at NH Collection Madrid Suecia.

Dinner

NH Collection Madrid Suecia offers a diverse dining experience that has received mixed feedback from its guests. Many visitors commented positively on the reasonably priced and good quality food with some describing their dinners as wonderful and exquisite. The bar area is mentioned as a pleasant spot to enjoy a decent meal and the service in both the restaurant and bar is generally well-regarded, despite some reports of slow service. The attached restaurant receives praise for its excellence, great service and a menu that offers good value for money. Visitors also highlight the enjoyable Executive Menu for lunch and the stunning views from the rooftop bar, enhancing the overall dining experience. However, not all aspects of the dining experience meet guest expectations. Some reports indicate that the restaurant can be dark, making it difficult to see and there were occasional complaints about cold or poorly served food. There is also mention of the lack of a children's menu and instances where the service did not meet expected standards. Additionally, some guests experienced subpar food quality and slow service, particularly during large events or conferences. Despite these drawbacks, the positive comments reflect that the NH Collection Madrid Suecia can still provide a satisfying dining experience, especially with the right expectations.

Rooms

The rooms at NH Collection Madrid Suecia receive mixed reviews with a notable emphasis on cleanliness and comfort. Many guests highlight the spacious and modern design, praising the spectacular views from higher floors and the luxurious amenities of the Junior Suites. The well-maintained state of the rooms, along with thoughtful touches like complimentary chocolates and water, stand out positively. However, several reviews mention that some rooms are quite small and occasionally dark, which contrasts with the hotel's five-star rating. Issues with noise insulation and occasional cleanliness problems have been pointed out, though these appear to be exceptions rather than the norm. Overall, while there are some criticisms related to room size and noise, the comfortable beds, modern furnishings, spacious suites and attentive room service contribute to a generally positive experience.

Beds

NH Collection Madrid Suecia's beds receive generally positive feedback from guests. Many guests consistently praised the beds for being very comfortable with particular emphasis on the quality of the sheets and bedding. Reviewers frequently mentioned the beds as "super comfortable," with several noting the added luxury of a chocolate on the pillow and the beds being turned down for the evening. The mattresses and pillows were also highlighted for their comfort. However, some guests found the beds to be on the harder side with phrases such as "hard and stiff" and "rock hard" appearing in the reviews. The size of the beds was another point of contention; some guests found them to be too small or narrow, especially for two people. Despite these concerns, the overall sentiment towards the comfort and cleanliness of the beds was positive, making them suitable for a pleasant stay. The layout of the rooms and the general comfort also contributed to enjoyable accommodations.

Cleanliness

The NH Collection Madrid Suecia stands out for its exceptional commitment to cleanliness. Guests frequently commend the hotel for its spotless rooms and facilities with many describing their surroundings as tidy, well-maintained and impressively clean. It's noted that from the private rooms to the public areas, everything is kept in pristine condition, contributing to a highly comfortable and pleasing stay. Reviewers repeatedly highlight the perfect upkeep, describing the establishment as clinically clean and impeccably tidy. Additionally, the cleanliness extends to the modern, beautifully designed rooms, which many guests found to be not only clean but also very comfortable and inviting. The dedication to cleanliness is consistent and comprehensive, leaving guests very satisfied with the overall condition of the hotel. While cleanliness is mentioned as a primary strength, the hotel also benefits from other positive attributes including a great location and friendly, attentive staff. Despite a minor complaint about lobby confusion and an occasional lapse in afternoon cleaning coverage, the overall guest feedback remains overwhelmingly positive. The NH Collection Madrid Suecia provides a superbly clean environment, making it an attractive option for travelers seeking a neat and welcoming stay in the city center.

Staff

The NH Collection Madrid Suecia has garnered high praise from guests for its exceptional staff. Visitors consistently highlight the professionalism and helpfulness of the team, emphasizing their friendly and attentive nature. Names like Verónica, Diego, Carlos and Daniel V. stand out for their exemplary service at the front desk and concierge, which greatly enhances the overall experience. Guests appreciate the staff's ability to adapt to their needs, mentioning that everyone from the reception to housekeeping goes above and beyond to ensure a comfortable stay. The porters and bellboys are particularly noted for their warm and welcoming demeanor. The quality of service at the hotel is frequently described as top-notch with staff being incredibly kind, efficient and courteous. This level of attention and care contributes to a five-star service reputation, inspiring many guests to recommend the hotel and express a desire to return. While a few reviews mention less favorable interactions, particularly with bar staff, the general consensus remains overwhelmingly positive. The team's friendliness, coupled with a high level of professionalism, creates a welcoming and supportive environment for all visitors. Overall, the staff at NH Collection Madrid Suecia significantly enhances the appeal of the hotel, making it a standout choice for travelers seeking both comfort and exemplary service.

Wi-Fi

The WiFi at NH Collection Madrid Suecia generally receives high praise from guests with numerous comments noting its excellent performance. Many reviews highlight the WiFi as being very good, consistently reliable and offering great coverage throughout the hotel. Guests frequently appreciate the high-speed internet available and the fact that the WiFi works excellently throughout the property. Though there are a few instances where guests experienced slow speeds or weak connections, such issues appear to be infrequent. Notably, some guests mentioned difficulties with WiFi in specific areas, such as the lobby or certain rooms. Despite these occasional hiccups, the overall consensus is that the WiFi service is robust and enhances the guest experience at the hotel.

Family

NH Collection Madrid Suecia caters exceptionally well to families, making it a highly recommended option for those traveling with children. This very family-friendly hotel offers amenities that contribute to a convenient and comfortable stay for all family members. Family rooms are available, providing spacious, clean and quiet accommodations suitable for both single travelers and families alike. Guests frequently mention the attentive service and accommodating staff, who are especially helpful with children. Families also appreciate the thoughtful daily attentions such as chocolates, bottles of water and necessities for kids. Those traveling with infants will find the baby toiletry kit a delightful and useful addition. The hotel also offers private parking services, ensuring guests do not need to worry about their cars as the hotel staff take care of it for them. Overall, pleasant stays and positive experiences make NH Collection Madrid Suecia a top choice for family vacations.

Nightlife

NH Collection Madrid Suecia offers an engaging nightlife experience right at its doorstep, ideal for those keen on enjoying Madrid's vibrant entertainment scene. The hotel is centrally located, placing guests within easy reach of some of the best bars and clubs the city offers. The surrounding nightlife is described as fantastic with numerous nearby options for late-night entertainment. One of the standout features of the hotel is its rooftop bar, which is frequently praised by guests. The bar offers beautiful views, making it an attractive spot for an evening drink. The ambiance of the terrace adds to the appeal, though some noted that the music could be a bit loud at times. There is also a clandestine bar within the hotel that adds an element of intrigue and variety to the nightlife options available. However, it's important to be aware that the vibrant atmosphere can come with a downside. Noise from the rooftop bar and nearby streets can reach the rooms, sometimes making for a noisy night. Despite this, the overall experience is bolstered by the fantastic bar staff, who are noted for their attentiveness and excellent service.

5 Star

NH Collection Madrid Suecia presents itself as a five-star hotel with many guests acknowledging its claim through remarks on plush atmosphere, exceptional room decoration and superior services. Positive reviews mention the hotel as definitely a five-star experience, truly five-star and living up to its five-star rating. Guests appreciate the excellent services provided, affirming it as a perfect five-star hotel. However, some guests express disappointment regarding the hotel's five-star rating, citing that it feels more like a four-star experience. Criticisms include the price being perceived as high for the offered experience, amenities such as toothbrushes being absent and some areas being closed due to COVID. Furthermore, some guests feel that the furniture needs modernization and the breakfast did not meet their five-star expectations. Despite these criticisms, the hotel maintains a fair five-star assessment from certain guests, primarily due to its luxurious and extravagant elements.

Business

The NH Collection Madrid Suecia is highly regarded for its suitability for business travelers, offering ideal amenities for those on business trips. Its central location makes it perfect for exploring Madrid on foot and is well-connected for travel convenience. Guests find it especially fitting for business meetings and short business stays. The hotel consistently receives praise as a good business hotel with services that cater well to business needs despite a noted absence of receptionist assistance with baggage upon entry.

Accessible

NH Collection Madrid Suecia stands out as a very accessible hotel, praised for its wheelchair accessibility and suitability for guests with mobility issues. Guests consistently point out the accessible entrance and exit, alongside well-designed facilities that cater to the needs of disabled visitors. The service provided is also noted as being accommodating to accessibility requirements. Moreover, the hotel is very well-located and easy to reach, which adds to its appeal for those seeking convenience in their travels. Visitors find it an excellent spot in terms of accessibility and highly recommend it for others with similar needs. However, some guests did mention minor inconveniences, such as issues with the small elevator being unsuitable for strollers and a specific entrance inconvenience when handling suitcases. Apart from these, the overall sentiment reflects a positive experience for guests requiring accessible accommodations.

Honeymoon

NH Collection Madrid Suecia is a standout destination for honeymooners and couples looking for a romantic getaway. The hotel offers a perfect setting for newlyweds, ensuring an ideal honeymoon experience. Many guests have praised the honeymoon suite, describing it as a perfect spot for their special occasion. The hotel goes an extra mile to enhance the celebration with thoughtful touches such as a complimentary bottle of champagne. Overall, this luxury venue comes highly recommended for those seeking an unforgettable romantic escape in Madrid.

Luxury

The NH Collection Madrid Suecia offers an exceptional stay that consistently impresses with its luxurious ambiance and elegant services. Located in a prime spot, it provides an experience that many describe as truly luxurious, very luxurious and even super luxury. Guests appreciate the luxury setting and the sophisticated atmosphere seen in 5-star accommodations. The rooms receive high praise for being really nice with notably good bathrooms, underlining the high standards maintained by the hotel. Service is highlighted as very good and unbeatable, contributing significantly to the overall luxury experience. Many regard it as one of the best hotels in Madrid, affirming its status through their luxurious stay in this grand hotel. However, a few reviews suggest that while the hotel is very good, it may come across as more of a 4-star than a full 5-star. Some guests felt it lacked the complete 5-star vibe, noting areas such as lighting and overpricing as points for improvement. Nevertheless, the general consensus leans heavily towards a positive and luxurious stay, making it a top choice for those seeking high-end accommodations in Madrid.

Romantic

NH Collection Madrid Suecia offers a truly romantic experience for couples seeking a perfect getaway. The hotel's setting is described as very romantic with an enchanting ambience and decor that enhances the overall atmosphere. Guests highlighted the lovely rooms, particularly noting one prepared specifically for a honeymoon, complete with a private balcony. The rooftop stands out as a romantic spot, boasting a breathtaking view and a great hammock for relaxing together. Whether for a romantic weekend in Madrid or a longer stay, NH Collection Madrid Suecia provides an ideal backdrop for unforgettable romantic moments.

Dog Friendly

NH Collection Madrid Suecia is highly praised for its dog-friendly facilities and services. This pet-friendly hotel welcomes dogs warmly, ensuring a comfortable stay for both the pets and their owners. The staff is noted for being attentive to the needs of pets, providing excellent treatment and making guests feel welcomed with their furry companions. Accommodations include comfortable beds for dogs, making it a hospitable environment that pets enjoy. Overall, the hotel’s policies and amenities make it a favored choice for travelers with dogs.

FAQ

No, NH Collection Madrid Suecia doesn't have any pool.

No, a spa isn't available at NH Collection Madrid Suecia.

Yes, NH Collection Madrid Suecia welcomes dogs.

No, parking facilities aren't available at NH Collection Madrid Suecia.

Yes, NH Collection Madrid Suecia has a gym.

Location

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