This resort features three 'easy access' one-bedroom cottages with walk/wheel-in wet rooms, wide doorways, and open-plan living areas. Grab rails, toilet surrounds, and shower chairs are available upon request. The on-site restaurant is also accessible.
Trefloyne Manor is noted as being Wheelchair Friendly with general Wheel Chair Access and Disabled access. The property has 2 accessible bedrooms available.
Heywood Spa Hotel offers wheelchair accessibility, including accessible parking and a wheelchair-accessible path of travel. Accessible features include a grab bar near the toilet, a bathroom emergency pull cord, a low-height counter and sink, and a raised toilet seat. Ground floor rooms are available for guests with mobility issues as the hotel does not have a lift.
Giltar Hotel is listed as having Accessibility Facilities and Mobility Accessibility Facilities. A lift serves all floors of the hotel.
Summary of reviews related to the 'Accessible' category
Located at a convenient spot, Giltar Hotel stands out for its accessibility and thoughtful accommodations for guests with disabilities. The hotel features accessible facilities including appropriately labelled access parts and fitted handrails in the bathrooms, ensuring no barriers hinder ease of access. Accessible rooms are available for guests and the property also offers a lift, essential for those with mobility issues.
The staff at Giltar Hotel is praised for being approachable and knowledgeable, always ready to assist and make the stay comfortable. Despite limited car parking, there is a car park at the rear for convenience. The hotel's COVID-19 safety measures were excellently managed, providing a secure and well-organized environment during the pandemic, inspiring confidence in their sensible application of rules and COVID-related assistance.
Moreover, the overall environment of the hotel is clean and friendly with newly refurbished rooms adding to the comfort. The attention to accessibility details, from handrails to clearly labelled access parts, ensures that guests with disabilities can enjoy a stress-free stay.
Summary of reviews related to the 'Accessible' category
Although the apartment with swimming pool has easy access to all rooms on the ground floor, guests with mobility issues may find the driveway leading to the building difficult. The property is located in a quiet area, making it ideal for those who value peaceful surroundings. However, the beach is a bit of a trek and may be challenging for families with young children, while the patio area feels like it's practically in a car park. The pool is only available to residents for a limited time, which some find frustrating. While the bathrooms require updating, the location is ideal for young people who don't mind walking and hiking uphill to reach the beach. Notably, guests with disabilities may face certain challenges. And despite this, the owners are not to blame for any accessibility issues.
This hotel offers a ground floor room specifically designed for disabled guests, featuring an accessible wet room, grab rails, and a lowered hand basin. A lift serves most rooms, there is a disabled entrance at the rear, and a portable ramp is available for the swimming pool area.
Clarence House Hotel offers easy disabled access and has a lift that serves all floors. A disabled entrance is available to the side of the building, and the ground floor areas, including the dining room, bar, and reception, are level.
Summary of reviews related to the 'Accessible' category
Clarence House Hotel offers multiple accessible features that cater to guests with disabilities. The hotel is equipped with good disabled access, including ramps and a lift available straight from the front door, making it easy for guests to move around the premises. The accessible rooms come with facilities such as disabled-friendly bathrooms and ample space, which seem particularly beneficial for elderly guests. Furthermore, the staff is praised for being accommodating, especially in helping guests with mobility aids, ensuring their devices are conveniently stored and charged.
The hotel's central location is another advantage, providing easy access to the town. Additionally, there are accessible points upon arrival and accessible parking bays close to the entrance, although some guests noted a lack of nearby car parking spaces, recommending parking at the rear instead.
However, there were a few areas noted for improvement. Some guests found the room layout not optimal for elderly individuals and commented on difficulties in using the bathroom facilities. Practical issues like small bath towels and unsuitable room sizes for tall persons were also mentioned. Despite these concerns, the overall impression reflects a considerable effort by Clarence House Hotel to create an accessible and welcoming environment for all.
The hotel provides a disabled toilet on the ground floor equipped with grab rails. Access is available via a ramp at the front entrance, and a lift serves all floors in the main hotel building. Designated disabled parking is also available.
Summary of reviews related to the 'Accessible' category
The Imperial Hotel Tenby offers a blend of accessible features and challenges for guests with disabilities. On the positive side, the hotel's location is highly accessible with easy access to the town center, local amenities and nearby beaches. Accessible facilities and overnight stay options are available and a few rooms even provide easy access to terraces. Ground-floor rooms are accessible and some areas of the hotel are accommodating for elderly guests.
However, several issues impact the hotel's overall accessibility, particularly for those with mobility issues or who rely on wheelchairs. The hotel features steep, uneven and narrow stairs with no fully functional elevator access to all floors, making navigation difficult. Guests reported that lifts are slow, small and sometimes out of order. The layout of the hotel with many stairs and multi-levels, poses significant challenges and certain public areas, rooms and toilets are not easily reachable by wheelchair users.
Additionally, heavy luggage management can be problematic due to the lack of bell boys and poor signage. The building itself, described as dated and in need of renovation, further complicates true accessibility. Despite the hotel being accommodating in some aspects, it is not fully disability-friendly and may not be ideal for guests with significant mobility issues.