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Summary of reviewsThe Imperial Dragon Hotel is widely celebrated for its prime location, exceptional cleanliness and warm hospitality. Nestled in picturesque surroundings, it serves as an ideal base for exploring the nearby tourist attractions of Tenby and Saundersfoot, as well as natural wonders like Folly Farm and the Dinosaur Park. Despite being located in a small village, guests find the hotel's serene environment and convenient proximity to key destinations highly appealing.
Guests frequently praise the hotel's immaculate rooms, which are both spacious and beautifully decorated, offering a blend of comfort and modern amenities. Family rooms are particularly spacious, easily accommodating larger groups. Cleanliness across the property, including the public areas, is consistently highlighted, providing visitors with a luxury and relaxation-filled experience.
The hotel's staff receive high marks for their friendliness and professionalism, contributing to a welcoming atmosphere. Staff members are noted for their exceptional service, going the extra mile to ensure guest satisfaction. Special mentions of individuals, such as Charlotte, exemplify the personal touch that enhances the overall stay.
Dining at The Imperial Dragon Hotel, particularly at Lokky's restaurant, stands out as a significant highlight. Guests rave about the delicious, well-presented dishes and the varied menu, especially the superb Asian cuisine. The breakfast experience also garners high praise for its quality, variety and the accommodating nature of the breakfast staff. The outdoor dining areas and well-maintained gardens add to the diners' enjoyment.
Families find the hotel particularly welcoming with excellent amenities and large rooms catering well to children and adults alike. Pet-friendly policies further enhance its appeal with thoughtful touches such as sausage treats for dogs and designated dining areas for guests with pets.
The hotel's beds are generally lauded for their comfort, though preferences on mattress firmness do vary among guests. Accessibility features, however, present some challenges, particularly the lack of an elevator and high bath edges, which could be improved to better cater to those with mobility issues.
Overall, The Imperial Dragon Hotel is highly recommended for its strategic location, meticulous cleanliness, outstanding staff and delightful dining experiences. It offers a hospitable and comfortable retreat for travelers exploring West Wales with a particularly strong emphasis on family and pet-friendliness. Show more
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Hotel near Golf Courses
Located near Saundersfoot, this hotel is listed as nearby accommodation to Tenby Golf Club, a renowned links course situated on the Pembrokeshire coast.
Dog Friendly Hotel
Listed as one of the best pet-friendly hotels in Saundersfoot. Offers amenities suitable for guests with pets.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, ensuring guests can stay connected. It is a hotel property type, suggesting a range of standard hotel services and amenities might be available.
Accessible Hotel
This guesthouse offers disabled parking, wide entrances, flat areas of route, and lit pathways. An emergency cord is available in the bathroom.
3-Star Hotel
This hotel is highly rated and conveniently located near Pembrokeshire Coast National Park. It offers amenities such as a restaurant, bar, complimentary breakfast, and free parking.
Family Friendly Hotel
Small Hotel
Room Types
Twin RoomRooms benefit from a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with free toiletries. Pet Friendly available only on request direct with hotel.
Family Room (2 Adults + 1 Child)Price advertised is for two adults and one child of under 10 years of age.
Additional charges are applicable for children older than 10 years.
Pet Friendly available only on request direct with hotel.
Large Family Room (2 adults + 2Children)With a spacious bathroom, this room also features a king-size bed, 2 single beds and 2 3-seater leather sofas. This room does not accept pets.
Luxury Queen Room with Garden ViewWith a spacious bathroom, this room also features a queen-size bed, a single bed and a 2-seater leather sofa. This is located at the top floor, with balcony with a garden view. It also offers a flat-screen TV and tea and coffee making facilities. This room does not accept pets.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides soundproof walls, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers soundproof walls, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services.
Queen RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Queen RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides soundproof walls, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides soundproof walls, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room has parquet floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Guest Reviews
8.9
Excellent
Location
The Imperial Dragon Hotel boasts a prime location that is highly praised by its guests. Situated in beautiful surroundings, the hotel is ideally positioned for those seeking to explore nearby tourist attractions such as Tenby and Saundersfoot. Visitors appreciate its strategic placement, which allows for easy access to both coastal towns, making it a perfect base for exploring the Pembrokeshire coast. The hotel’s proximity to natural attractions like a zoo, Folly Farm and the Dinosaur Park adds to its appeal.
Though set in a small village, slightly removed from the center, guests find this minor inconvenience easily manageable with a car. The convenience of parking and the ease of finding the hotel are additional benefits. The serene locale provides a relaxing backdrop while staying central to major destinations.
Guests also commend the hotel's cleanliness, beautiful decor and excellent condition. The staff and restaurant/bar receive high marks for their quality and service. Overall, The Imperial Dragon Hotel stands out for its excellent location, cleanliness and friendly atmosphere, offering a delightful retreat for travelers in this part of Wales.
Breakfast
The breakfast experience at The Imperial Dragon Hotel has been highly praised by guests. Visitors consistently mention the excellent quality and variety of the morning meals. With options ranging from freshly cooked items to a diverse selection of cereals, toast and full English breakfasts, the hotel caters to a wide range of preferences and dietary needs, including gluten-free and vegetarian options. The presentation and taste of the breakfasts are frequently highlighted as superb with many guests noting the food is well-cooked, fresh and delicious.
The breakfast service also stands out with friendly and helpful staff making the meal even more enjoyable. Guests appreciate the bright, clean and attractive breakfast area and some even mention that breakfast can be delivered to their rooms, adding a touch of convenience and luxury.
Additionally, the hotel's outdoor areas and beautiful gardens provide a pleasant atmosphere for guests dining outside. While there are a few minor notes, such as the morning coffee option and breakfast start time, these do not overshadow the overwhelmingly positive experiences shared by guests. Overall, the breakfast at The Imperial Dragon Hotel is an exceptional aspect of the stay, praised for its quality, variety and excellent service.
Dinner
Guests consistently praised the dining experience at The Imperial Dragon Hotel, particularly emphasizing the exceptional quality of food served at Lokky's restaurant. The food was frequently described as delicious, superb and varied with many highlighting the excellent selection and tasteful presentation of dishes. Lokky's received high marks for both dinner and breakfast with numerous guests deeming the evening meals amazing and the Asian cuisine outstanding.
The ambiance of Lokky’s restaurant, despite occasional noise issues, was generally well-received, often described as relaxing and nicely decorated. Guests also appreciated the friendly and accommodating staff, noting superior service alongside the exceptional food. The menu itself was commended for being interesting and varied, ensuring a delightful dining experience.
Additionally, the Pan-Asian offerings were singled out for their quality and value, making Lokky’s a definitive highlight for those staying at the hotel. Some guests did note the restaurant's closure on Mondays and Tuesdays and found prices slightly high, but overall, the feedback overwhelmingly praised the culinary offerings and service, underscoring Lokky’s restaurant as a delectable and memorable part of the hotel's appeal.
Rooms
The Imperial Dragon Hotel offers remarkably spacious and comfortable rooms, appealing to families and individuals alike. Guests often highlight the cleanliness and modern amenities with many rooms featuring large, comfortable beds, settees and tables and chairs. The hotel excels in providing incredibly clean and well-decorated accommodations with themed rooms like the China Suite receiving particular praise for their luxury and aesthetic appeal.
The size of the rooms is frequently mentioned with numerous guests appreciating the ample space, especially in the family rooms that easily accommodate larger groups. Modern facilities and good provisions contribute to a comfortable stay, while the hotel's quiet and welcoming atmosphere ensures a restful experience. Additionally, the staff's friendliness and helpfulness enhance the overall guest experience, making it a convenient and pleasant option for travelers in West Wales.
A few guests did note some minor drawbacks, such as upper rooms being a bit hot, beds with hard frames and occasional issues with room cleaning during shorter stays. However, these are minor quibbles in comparison to the overwhelmingly positive feedback regarding room size, cleanliness, comfort and decor. The on-site facilities, such as the restaurant and car park, also add to the convenience and enjoyment of staying at The Imperial Dragon Hotel.
Beds
The beds at The Imperial Dragon Hotel consistently received positive feedback for their comfort with many guests noting how comfy and spacious they found them. Descriptions like "really comfy beds," "super comfy bed," and "comfortable beds with lovely pillows" were common. Several visitors even regarded the hotel's mattresses as the most comfortable they've slept in during their travels.
However, it was also apparent that preferences varied. Some guests mentioned that while the beds were comfortable for them, this might be a personal preference. A few reviews pointed out that the mattresses were either too soft or firm for their taste, indicating a subjective experience regarding bed comfort. Additionally, there were a handful of comments about less favorable experiences with mentions of discomfort and suggestions for improvement.
Overall, the general consensus was positive, highlighting the bedding’s quality amidst a few critiques based on personal preference.
Cleanliness
The Imperial Dragon Hotel boasts a reputation for exceptional cleanliness, as consistently highlighted by guest reviews. Visitors frequently commend the hotel for its spotless rooms and pristine public areas, adding that the overall property is very clean and smells fresh. The rooms are often described as spacious, comfortable and well-equipped, enhancing guests' stay with a sense of luxury and relaxation.
Guests also appreciate the friendly, professional and helpful staff, which significantly contributes to the warm ambiance of the hotel. The lovely clean rooms, combined with welcoming staff, create a hospitable environment that visitors find particularly appealing.
Further enhancing the experience, the hotel features an outstanding restaurant with many guests praising the delicious food served. Breakfast receives specific accolades for its superb quality. The property is well-located, making it convenient for guests to access local attractions easily.
Overall, the consistently positive feedback on the cleanliness and exceptional service at The Imperial Dragon Hotel makes it a highly recommended choice for travelers seeking a comfortable and immaculate stay.
Staff
The guest reviews for The Imperial Dragon Hotel highlight continuous praise for its exceptional staff. Travelers consistently note the team's friendliness, professionalism and efficiency. The reception staff, in particular, stand out as being extraordinarily helpful and welcoming with special mentions of individuals like Charlotte who made a significant positive impact. The hotel staff are described as caring, attentive and ready to go the extra mile to ensure a pleasant stay. Reviews frequently emphasize how the staff's demeanor created a welcoming atmosphere, making guests feel at home. All areas of the hotel, from reception to dining, maintain high standards of customer service, contributing to an overall outstanding experience for guests.
Family
The Imperial Dragon Hotel stands out as a family-friendly destination, garnering high praise for its spacious and comfortable family rooms. Guests appreciated the large accommodations that could easily cater to families of varying sizes. The hotel's staff consistently received accolades for their friendliness and ability to accommodate the needs of families, making the hotel experience welcoming for both adults and children.
The extensive amenities offered contributed to a positive experience. For instance, children had a great time with specific mentions of a 6-year-old enjoying the breakfast pancakes immensely. While there is a children's playground, some reviews suggest that it might benefit from an upgrade to enhance the kids' play experience further.
Pet owners will also find the hotel accommodating, as it is notably dog-friendly. Pets were made to feel at home, even receiving special treats like sausages at breakfast. The hotel has thoughtfully designated areas to ensure that all guests, including those with pets, have a comfortable stay.
Cleanliness and convenience were other aspects highlighted by guests. The hotel’s cleanliness stood out and services such as offering breakfast in the room added to the overall pleasant experience. Located ideally for visits to Saundersfoot & Tenby, The Imperial Dragon Hotel seems to offer a robust and family-centric hospitality experience that many guests found worth returning to.
Accessible
The reviews on The Imperial Dragon Hotel’s accessibility present a mixed picture. Guests generally appreciated the cleanliness and tidiness of the rooms. Ground floor rooms provided easy access to outside areas, making it convenient for those traveling with pets. The staff was noted for being helpful and accessible, which contributed positively to the overall experience.
However, there were significant concerns highlighted. The absence of a lift was a recurrent critique, particularly problematic for those staying on higher floors. This lack of an elevator, combined with high bath edges and the need for additional grab rails in the shower, posed challenges for guests with mobility issues or advancing age. A ground floor room's lack of view was also mentioned, which might detract from the experience for some.
Additionally, some practical issues like the high placement of the toilet roll holder and the absence of a small fridge in rooms added to the inconveniences. Guests also noted a limited selection of in-room tea and coffee and would have preferred an on-site evening meal option. Despite these drawbacks, the hotel’s positives, such as its cleanliness and helpful staff, provided some balance to the overall stay, though significant improvements in accessibility features are clearly needed.
Dog Friendly
The Imperial Dragon Hotel stands out as a genuinely dog-friendly accommodation, offering a variety of amenities and services specially designed for guests traveling with their furry companions. Dogs are warmly welcomed and the hotel goes beyond mere acceptance to ensure a comfortable stay for pets. Features like ground floor rooms with easy access to outside areas make it particularly convenient for dog owners.
Guests have praised the hotel for its exceptional staff, who not only provide excellent service but also show genuine affection and care towards the animals. The staff's willingness to go the extra mile, such as offering a sausage for the dog or providing a special breakfast table for guests and their pets, adds a personal touch to the experience.
The adjoining restaurant, Lokkys, is equally accommodating, allowing dogs inside and contributing to an overall relaxed and inclusive atmosphere. The hotel's proximity to Saundersfoot and Tenby makes it an ideal location for dog owners looking to explore the area. All in all, The Imperial Dragon Hotel offers a welcoming and comfortable environment for both guests and their dogs.
No, The Imperial Dragon Hotel doesn't have any pool.
No, a spa isn't available at The Imperial Dragon Hotel.
Yes, The Imperial Dragon Hotel welcomes dogs.
No, parking facilities aren't available at The Imperial Dragon Hotel.