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Summary of reviewsBest Western Pier Point Inn in Florence offers a memorable experience characterized by its serene location, exceptional service, and ample amenities. Nestled along the picturesque banks of the river, guests can enjoy breathtaking views of the river, old town, and iconic bridge, providing a peaceful retreat while being just minutes away from the charming restaurants and shops of downtown Florence. This ideal location also offers easy access to popular attractions like the dunes recreation area and Sandland dune rides, making it an appealing choice for travelers seeking both relaxation and convenience.
The hotel is renowned for its outstanding breakfast offerings, where guests can indulge in a complimentary spread that surpasses typical hotel fare. The highlight is the made-to-order omelet station, complemented by a variety of other options to cater to different tastes and dietary restrictions. The breakfast room's scenic view further enhances the dining experience, underscored by the friendly and efficient staff, ensuring a delightful start to each day.
Guest accommodations at the inn feature clean, comfortable rooms, many of which include balconies with stunning vistas of the river and harbor. Although some rooms have minor accessibility challenges, the overall impression remains positive due to recent updates and renovations. Cleanliness is a consistent strength of the inn, with pet-friendly rooms receiving high marks for their tidy, odor-free environment. While some guests noted occasional housekeeping lapses, the commitment to cleanliness is evident throughout the property.
The staff at Best Western Pier Point Inn are frequently lauded for their exceptional service and welcoming demeanor. Dedicated employees are often singled out for their professionalism, contributing to the outstanding service guests receive from check-in to check-out. The indoor pool area, complete with a spa and hot tubs, is another favored feature. Clean and offering stunning river views, the pool provides enjoyment for families and individuals alike.
While parking can sometimes be tight for larger vehicles, the convenience of free parking close to rooms is appreciated. The inn's pet-friendly environment also stands out, offering accommodations for travelers with dogs, enhancing the overall hospitable atmosphere.
In summary, Best Western Pier Point Inn exemplifies a harmonious blend of beautiful surroundings, excellent service, and thoughtful amenities, making it a top choice for visitors to Florence seeking a comfortable and picturesque stay.
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