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Summary of reviewsBest Western Pier Point Inn in Florence offers a memorable experience characterized by its serene location, exceptional service, and ample amenities. Nestled along the picturesque banks of the river, guests can enjoy breathtaking views of the river, old town, and iconic bridge, providing a peaceful retreat while being just minutes away from the charming restaurants and shops of downtown Florence. This ideal location also offers easy access to popular attractions like the dunes recreation area and Sandland dune rides, making it an appealing choice for travelers seeking both relaxation and convenience.
The hotel is renowned for its outstanding breakfast offerings, where guests can indulge in a complimentary spread that surpasses typical hotel fare. The highlight is the made-to-order omelet station, complemented by a variety of other options to cater to different tastes and dietary restrictions. The breakfast room's scenic view further enhances the dining experience, underscored by the friendly and efficient staff, ensuring a delightful start to each day.
Guest accommodations at the inn feature clean, comfortable rooms, many of which include balconies with stunning vistas of the river and harbor. Although some rooms have minor accessibility challenges, the overall impression remains positive due to recent updates and renovations. Cleanliness is a consistent strength of the inn, with pet-friendly rooms receiving high marks for their tidy, odor-free environment. While some guests noted occasional housekeeping lapses, the commitment to cleanliness is evident throughout the property.
The staff at Best Western Pier Point Inn are frequently lauded for their exceptional service and welcoming demeanor. Dedicated employees are often singled out for their professionalism, contributing to the outstanding service guests receive from check-in to check-out. The indoor pool area, complete with a spa and hot tubs, is another favored feature. Clean and offering stunning river views, the pool provides enjoyment for families and individuals alike.
While parking can sometimes be tight for larger vehicles, the convenience of free parking close to rooms is appreciated. The inn's pet-friendly environment also stands out, offering accommodations for travelers with dogs, enhancing the overall hospitable atmosphere.
In summary, Best Western Pier Point Inn exemplifies a harmonious blend of beautiful surroundings, excellent service, and thoughtful amenities, making it a top choice for visitors to Florence seeking a comfortable and picturesque stay. Show more
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Hotel for Honeymoon
Located in Florence, Best Western Pier Point Inn provides easy access to the Oregon Coast's scenic beauty. With comfortable rooms and ocean views, it offers a relaxing and romantic coastal getaway for honeymooners.
Dog Friendly Hotel
This hotel allows two pets up to 80 lbs in designated rooms for an additional fee of $20 per night. Dogs may not be left unattended in rooms. Treats are available at the front desk, and there is a pet relief area on site with waste bags provided. Cats are not permitted.
Hotel with Parking
This hotel provides parking facilities. It is also noted as being pet-friendly with free breakfast and free WiFi.
4-Star Hotel
Nestled on the bank of the Siuslaw River, this inn affords the most scenic views. It features comfortable rooms and a fantastic breakfast while watching ships on the water.
Hotel with Indoor Pool
This hotel offers an indoor heated pool along with hot tubs and a dry sauna, providing a comprehensive aquatic and relaxation experience for guests.
Hotel near Golf Courses
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Non-Pet, 2 Queen BedsThis room features a Non-Pet friendly , 2 Queen Bed (3)
Non-Pet, 2 Queen Beds, Balcony, River View, Oversized RoomThis room features
Non-Pet friendly , River View, Oversized Room, 2 Queen Beds
Pet Friendly, 1 King Bed, BalconyThis double room features a Pet Friendly, 1 King Bed, Balcony (2)
Non-Pet, 1 King Bed, BalconyThis room features,
Non-Pet, 1 King Bed, Balcony
Non-Pet, 1 King Bed, Balcony, River View, Oversized RoomThis room features ,
Non-Pet friendly, River View, Oversized Room, 1 King Bed
Non-Pet, 1 King Bed with Sofa BedThis double room features a Non-Pet friendly, 1 King Bed, Pullout Sofa (2)
Non-Pet, 1 Queen Bed, Suite with Kitchen and SofaThis room features a Non-Pet friendly , Kitchenette, 1 Queen Bed (2)
Non-Pet, 1 King BedThis double room features a Non-Pet friendly, 1 King Bed (4)
Non-Pet, 1 Queen BedThis room features a Non-Pet friendly , 1 Queen Bed (2)
Pet Friendly, 2 Queen Beds, BalconyThis family room features a Pet Friendly, 2 Queen Beds, Balcony (6)
Non-Pet, 1 King Bed, Accessible, Walk-in ShowerThe spacious double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Nestled in a prime location near the serene banks of the river, Best Western Pier Point Inn is a gem for travelers exploring Florence. This hotel offers exceptional views of the river, old town, and the iconic bridge, making it a picturesque stay for any visitor. Conveniently situated just a short walk or drive from downtown Florence, guests can easily access a variety of charming restaurants and shops in the historic old town. Set in a peaceful and tranquil setting, the inn provides a calm retreat while still being just minutes away from popular attractions like the dunes recreation area and Sandland dune rides. The welcoming and friendly staff add to the overall positive experience, enhancing the pleasurable views from the hotel's balconies and rooms. The combination of an excellent location, stunning views, and convenience make Best Western Pier Point Inn a compelling choice for travelers seeking both relaxation and easy access to the rich features of Florence.
Breakfast
Nestled on the picturesque Oregon Coast, the Best Western Pier Point Inn offers a breakfast experience that leaves guests raving. The complimentary breakfast is frequently hailed as extraordinary, with offerings that go beyond the typical hotel fare. A standout feature is the omelet station, where guests can enjoy custom-made omelets prepared to their liking, contributing to a breakfast experience described as both delicious and generous.
The breakfast buffet is well stocked with a wide array of options, ensuring there's something for everyone—from warm, tasty dishes like waffles topped with strawberries and whipped cream, to healthier choices such as fresh fruit and yogurt. Guests highlight the variety and freshness of the breakfast items, making it a delightful start to the day.
Many reviews also commend the setting of the breakfast room, which offers lovely views of the water, further enhancing the dining experience. Friendly and efficient staff are often mentioned, adding to the positive atmosphere and ensuring that breakfast service runs smoothly.
For those with dietary restrictions, the inn accommodates with gluten- and lactose-free options, making sure every guest can find something to enjoy. Even amidst challenges like COVID-19 guidelines, guests noted the hotel’s ability to maintain high-quality breakfasts.
Overall, the breakfast at Best Western Pier Point Inn is frequently described as a highlight of the stay, offering excellent value and setting a high standard for hotel breakfasts on the coast.
Rooms
Nestled on a picturesque riverbank, the Best Western Pier Point Inn offers a tranquil retreat with its serene and well-maintained accommodations. Many guests praise the hotel for its clean and comfortable rooms, often highlighting the spaciousness, modern updates, and thoughtful amenities like balconies that provide stunning views of the river, harbor, and surrounding landscapes. These views are a significant draw, with some rooms specifically noted for overlooking the bay and bridge, adding a scenic touch to the experience.
Although there are a few mentions of room size constraints and minor accessibility challenges, the overall impression remains positive, with most reviewers appreciating the quiet and peaceful ambiance. The rooms cater well to various needs, including accommodations suitable for guests with limited mobility. Despite some older features in a few rooms, the hotel has made efforts to keep the interior fresh with tasteful renovations and updates.
Comfort is a consistent theme, as guests frequently describe their rooms as relaxing spaces with cozy beds, often found in well-appointed and clean conditions. The combination of cleanliness, comfort, and beautiful river views creates a delightful environment for those looking to unwind and appreciate the natural beauty that surrounds the inn.
Beds
The Best Western Pier Point Inn seems to provide a mixed experience when it comes to the comfort of its beds, as reflected in guest reviews. A significant number of visitors have appreciated the beds, highlighting them as comfortable, with some describing them as wonderful and complimenting the clean bedsheets and bath towels. Many guests have also found the beds to be comfy and the pillows equally supportive, contributing to an overall pleasant sleeping environment in spacious and clean rooms.
However, some reviews point to issues with certain rooms where beds appeared to have old and worn-out mattresses, causing discomfort. Reports of mattresses being lumpy, having indentations, and being too narrow or small were not uncommon, causing dissatisfaction for a segment of visitors. While the positive feedback suggests many have enjoyed restful nights, the reviews also indicate that upgrading some of the beds could enhance the overall guest experience. Nevertheless, the general consensus leans towards a comfortable stay for most, especially in rooms that might have newer or better-maintained beds.
Cleanliness
Nestled in a scenic location, the Best Western Pier Point Inn consistently impresses guests with its unwavering commitment to cleanliness. Even those traveling with pets noted remarkably clean pet-friendly accommodations, devoid of any odors. The hotel's common areas and rooms regularly receive praise for being clean and inviting, contributing to an overall pleasant experience. Many rooms offer lovely, updated interiors with captivating views, enhancing the guests' stays.
While some parts of the building show signs of age, recent updates have ensured that most rooms remain comfortable and modern. The attentive staff garners appreciation for their friendly demeanor and commitment to maintaining high cleanliness standards, complemented by a well-organized property.
However, a few guests noted inconsistencies in housekeeping services during multi-night stays, with some rooms not cleaned regularly, revealing minor cleanliness issues like leftover pet hair or unkempt bathroom floors. Despite these occasional lapses, the majority of reviews highlight a commitment to cleanliness, making it an attractive choice for visitors seeking a reliable and comfortable stay.
Staff
The Best Western Pier Point Inn stands out for its exceptional service, thanks to its remarkably friendly and accommodating staff. Guests consistently praise the team for their welcoming demeanor, noting how everyone is pleasant, helpful, and eager to assist. The front desk personnel, including standout employees like Melissa and Angelique, receive special mentions for their professionalism and attention to guest needs. Whether dealing with check-ins, last-minute reservation changes, or offering insightful area knowledge, the staff consistently demonstrates responsiveness and commitment to ensure a seamless stay.
The breakfast team also earns accolades for their kindness and dedication, enhancing the morning experience with their cheerful and helpful approach. Staff members across the hotel not only perform their roles with excellence but often go above and beyond, carrying luggage and resolving booking mistakes with ease. Their ability to maintain a warm, resourceful, and courteous environment is a recurring theme among guest reviews.
Combining incredible staff with beautiful views and updated accommodations, the Best Western Pier Point Inn offers a memorable stay where every guest interaction is marked by genuine friendliness and a commitment to making each visit as pleasant as possible.
Pool
The Best Western Pier Point Inn offers an inviting indoor pool experience that appeals to families and guests of all ages. The pool area consistently receives praise for its cleanliness and warm water, making it a standout feature of the hotel. Guests appreciate the indoor setup, which provides a fabulous view of the river and town, creating a serene atmosphere for swimmers. Families, particularly those with children, find the pool to be the perfect size and a source of endless fun.
The amenities extend beyond just a swim, with a spa and multiple hot tubs complementing the facility. While there were occasional mentions of hot tub maintenance issues, overall, the presence of these amenities was well-received. Guests have noted the appeal of combining a sauna experience with their swim, enhancing the relaxation factor.
However, it's worth noting the pool's accessibility challenges, especially for elderly guests, due to its location down a significant number of steps. Despite this, the pool remains a hit, especially for its stunning views and the enjoyable swimming environment it provides. With features like clean facilities and the availability of showers and bathrooms, the pool area stands out as a favored part of the hotel stay, ensuring that it remains popular among visitors.
Parking
The parking situation at Best Western Pier Point Inn offers a mix of experiences for guests. Despite some remarks about the tightness and spatial limitations, many visitors appreciate the availability of free parking, with ample space for various types of vehicles, including big trucks with trailers. The clean parking area provides easy access to rooms, ensuring convenience for guests arriving with their own vehicles. While full-sized pickups may find the parking a bit challenging, free spots right outside rooms make settling in straightforward for most. Overall, parking at the inn is perceived as convenient, fulfilling the needs of a range of vehicles without significant issues.
Accessible
Best Western Pier Point Inn provides certain amenities that cater to guests with disabilities, although there are some accessibility challenges. The hotel offers handicap accessible rooms which are noted for their spaciousness and updated facilities, including modern sinks and showers. These rooms are designed to ensure comfort and ease of use for guests requiring accessible accommodations. However, guests should be aware that some parts of the hotel, including different levels, can only be reached via stairs, as there are no elevators. This may pose difficulties for elderly guests or those with significant mobility issues. Despite these limitations, the availability of handicap accessible rooms offers an option for guests seeking convenience and practicality.
Dog Friendly
Best Western Pier Point Inn in Florence stands out as a welcoming haven for travelers accompanied by their furry companions. The hotel is notably pet-friendly, integrating pets seamlessly into the guest experience, as evidenced by their accepting demeanor towards dogs and ample pet-friendly accommodations. The rooms designated for guests with pets maintain a clean and comfortable environment, ensuring a pleasant stay for both humans and their four-legged friends. While the space for walking pets is somewhat limited, the overall environment and attention to pet-related needs compensate for this shortcoming. Guests appreciate the staff's evident affection for animals, adding to the warmth of the stay. Additionally, the location proves to be an ideal base for exploring Florence with pets in tow, allowing guests and their pets to enjoy the region's offerings together. The hotel's convenient policy of allowing take-out food and beverages in the cafe area further enhances the relaxed and welcoming atmosphere.
Yes, Best Western Pier Point Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Pier Point Inn.
Yes, Best Western Pier Point Inn welcomes dogs.
Yes, parking facilities are available at Best Western Pier Point Inn.