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Summary of reviewsGateway Inn & Suites Eugene-Springfield is highly regarded for its prime location and exceptional service, making it a top choice for both leisure and business travelers. Positioned conveniently near major highways, the hotel offers easy access to various attractions and amenities such as River Bend Hospital, dining options, and retail outlets, while maintaining a tranquil and restful environment. The clean and updated rooms, featuring contemporary amenities and modern decor, contribute to a comfortable and functional stay, with guests frequently praising the spaciousness and comfort of the beds.
Guests appreciate the hotel's commitment to cleanliness and hospitality, as rooms are consistently described as spotless and well-maintained. The attentive and friendly staff, from the front desk to housekeeping, receive accolades for their warm and helpful demeanor, enhancing the overall experience and fostering a welcoming atmosphere.
The continental breakfast, though simple, provides a satisfactory start to the day, with an option for a discount at a nearby restaurant for those seeking a more substantial meal. The hotel's free Wi-Fi service is generally reliable, suitable for tasks such as video meetings, and ongoing upgrades aim to improve connectivity.
Overall, Gateway Inn & Suites offers great value with its combination of location, comfort, cleanliness, and friendly service, making it an appealing option for travelers seeking a practical and pleasant stay. Show more
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Accessible Hotel
This hotel offers facilities for disabled guests and provides accessible parking. An elevator is available to access different floors of the hotel.
3-Star Hotel
Gateway Inn & Suites provides basic accommodations with essential amenities. Its location on Gateway Street offers convenient access to local businesses and attractions.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
King Room - Non-SmokingThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Queen Room - Mobility Access/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Studio Suite with Two Queen Beds - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The suite provides a sofa, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Gateway Inn & Suites Eugene-Springfield enjoys a reputation for its highly convenient location, making it a sought-after choice for both leisure and business travelers. Positioned right off Interstate 5, the hotel provides effortless access to the freeway, ensuring smooth travels and easy navigation for guests. This prime location places guests within arm's reach of numerous dining options, ranging from fast food to sit-down restaurants, as well as an abundance of shops and gas stations. Those visiting nearby attractions, such as the BMX track, Hayward Field, or the University of Oregon, will find the hotel strategically situated to meet their needs.
In addition to its accessibility, the hotel is surrounded by essential amenities including the Gateway Mall and medical facilities like River Bend Hospital. Visitors appreciate the peaceful environment, with many noting that despite its proximity to major highways, the area remains quiet and restful. The clean, updated rooms further enhance the experience, offering comfort and convenience to guests traveling for various purposes. Overall, Gateway Inn & Suites stands out for its superb location, situating guests centrally to restaurants, shopping, and key transportation routes while providing a serene and well-maintained place to stay.
Breakfast
The breakfast at Gateway Inn & Suites Eugene-Springfield offers simplicity and modesty. Guests can expect a continental breakfast featuring items such as yogurt, granola bars, bananas, and coffee, which might suffice for a quick start to the day. Although not abundant in options, the cold breakfast area maintains cleanliness and includes items like instant oatmeal with milk, rolls with jam and butter, and hard granola bars. The breakfast setup is informal, often requiring guests to take their meals back to their rooms due to limited seating and ongoing construction. Despite its limitations, the inclusion of breakfast with the room rate is appreciated. For those seeking a more substantial morning meal, the hotel provides a discount at the nearby Denny’s, enhancing the overall dining experience for guests.
Rooms
Located conveniently near many restaurants and main highways, Gateway Inn & Suites in Eugene-Springfield offers a welcoming stay with several well-appointed features. The rooms are notably spacious, providing ample space to relax, and are often praised for their cleanliness and comfort. They come equipped with various amenities, including fridges, microwaves, coffee machines, and comfortable beds, ensuring a pleasant and functional stay. Newly renovated spaces feature modern decor and contemporary conveniences like wireless charging stations, enhancing the overall experience. Despite occasional exterior mess, the interior of the hotel remains clean and inviting, with the third floor recently refreshed with new paint and carpeting. Guests have consistently highlighted the hotel as an exceptional value, appreciating its quiet atmosphere and efficient air conditioning, along with attentive staff who contribute to a comforting environment. With above-standard water pressure in showers and impeccable service at the front desk, Gateway Inn & Suites stands out as a reliable choice for travelers seeking comfort, quiet, and affordability.
Beds
Gateway Inn & Suites Eugene-Springfield garners a host of positive mentions regarding its bedding. Guests frequently describe their beds as comfortable, often highlighting these as a standout feature of their stay. There are numerous mentions of clean and spacious rooms with comfortable mattresses and linens. Several guests commend the mattresses for their comfort after a long drive, with some stating that they found the beds even more comfortable than those on a cruise. However, it is worth noting that a few guests found the beds too firm or the pillows too soft, particularly for side sleepers. Nevertheless, the majority of reviews lean towards praise for the bed comfort, emphasizing restful nights in quiet surroundings, complete with excellent mattresses and supportive pillows. An added bonus for guests is the option for heating and cooling in their rooms, contributing further to a pleasant stay. Overall, the bedding at Gateway Inn & Suites is a valued aspect, providing a cozy retreat for travelers seeking comfort and cleanliness.
Cleanliness
Located conveniently near attractions and amenities, Gateway Inn & Suites Eugene-Springfield offers a remarkable experience defined by cleanliness and comfort. Guest reviews frequently highlight the hotel's pristine nature, emphasizing spotless rooms and well-maintained facilities. Rooms are consistently described as clean, cozy, and spacious, with the comfort of beds often mentioned. The property boasts a quiet and safe environment, enhancing its appeal for travelers seeking tranquility and security. Recent renovations have refreshed the hotel, blending modern touches with essential amenities like microwaves and fridges, maintaining a pleasant atmosphere throughout. The attentive staff receives praise for their friendliness and helpfulness, contributing to an overall positive experience. Gateway Inn & Suites stands out as an affordable choice for those prioritizing hygiene and comfort during their stay.
Staff
Gateway Inn & Suites Eugene-Springfield consistently receives praise for its commendable staff. Guests emphasize the friendliness and helpfulness of the team, from the front desk to housekeeping. Many visitors recount positive experiences with staff who went above and beyond to accommodate their needs, often describing the front desk service as efficient and welcoming. The manager also stands out for personal gestures that enhance the guest experience. Notably, the staff's warmth and readiness to assist create an inviting atmosphere that encourages repeat stays. The hotel combines this excellent service with clean and comfortable facilities, contributing to a pleasant overall experience. The convenience of nearby restaurants and amenities further complements the attentive service, making this hotel an attractive choice for travelers.
Wi-Fi
Guests at Gateway Inn & Suites Eugene-Springfield have generally positive feedback about the hotel's Wi-Fi service. Several visitors found the Wi-Fi to be great and suitable for tasks such as work video meetings, indicating a reliable connection. Others described the Wi-Fi as acceptable or working well, suggesting decent overall performance. There have been some inconsistencies, with occasional disruptions reported, indicating room for improvement. Notably, guests observed ongoing upgrades at the hotel, which include Wi-Fi improvements, reflecting a commitment to enhancing the guest experience. The hotel also offers convenient amenities like a fridge and microwave, complementing the Wi-Fi service.
3 Star
Gateway Inn & Suites Eugene-Springfield is a commendable choice for travelers seeking value and convenience. The hotel's location is particularly advantageous, with easy access to River Bend Hospital, and a variety of nearby restaurants offering guests ample dining options. The proximity to EUG Airport adds to the convenience, making it suitable for short stays or quick trips.
The accommodations are noted for their cleanliness and spaciousness. Guests appreciate the large rooms and comfortable beds, alongside the quiet atmosphere that ensures restful nights. Water pressure in the showers is notably strong, adding to the overall comfort of the stay.
Service at the Gateway Inn & Suites does not go unnoticed. The front desk staff are described as friendly and helpful, contributing positively to the guests’ experiences. This moderately priced hotel delivers on its promise of great value, offering solid amenities and services for travelers looking for a practical place to stay.
No, Gateway Inn & Suites Eugene-Springfield doesn't have any pool.
No, a spa isn't available at Gateway Inn & Suites Eugene-Springfield.
No, Gateway Inn & Suites Eugene-Springfield doesn't allow dogs.
No, parking facilities aren't available at Gateway Inn & Suites Eugene-Springfield.
No, Gateway Inn & Suites Eugene-Springfield doesn't have a gym.