Hotel Taking Steps Towards SustainabilityThe Shangri-La Tokyo has fully embraced the 2030 Agenda for Sustainable Development, showcasing a remarkable commitment to sustainability within the luxury hospitality industry. The hotel’s purpose, to "host people to the colorful joys of life in a sustainable manner," is manifested in numerous eco-friendly efforts. Shangri-La Tokyo is dedicated to responsible procurement, utilizing fair trade coffee, organic wine, and local products to lessen food mileage. Eco-friendly initiatives include the use of Limex for mask cases, paper straws in restaurants, and eco-friendly materials for room cards. The hotel also reduces paper use by providing QR code menus in guest rooms and restaurants. Recycling is an integral part of Shangri-La Tokyo's operations, with items such as guest amenity boxes and Nespresso capsules being repurposed. The hotel also conducts energy and water-saving measures throughout the property.
In addition to its sustainability efforts, Shangri-La Tokyo actively contributes to its local community through various initiatives and donation activities. The hotel has provided hospitality training, hotel tours for vocational school students and local residents, and participated in local clean-up activities. Donations are made from the sales of bath salts towards the maintenance of the Kuromatsu tree in the Imperial Palace Garden, and unused soap from guest rooms is repurposed and donated to developing countries. The hotel also has provisions for disaster management, including stocking emergency food supplies. The Shangri-La Tokyo CSR team, formed to promote sustainability and community activities, leads various activities such as donations, cleaning, and recycling. Employees are encouraged to participate, and their efforts are reflected in their bonuses. With a comfortable working environment for women and diverse staff, and a commitment to initiatives like using UNICEF cards for employee birthdays, Shangri-La Tokyo is an exemplary model of eco-friendly luxury.
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