Haneda Excel Hotel Tokyu Haneda Airport Terminal 2

Tokyo 35.55301600, 139.78692800 , Ota-ku Haneda Airport 3-4-2 (Show on Map)
8.4
Very Good


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Summary of reviewsHaneda Excel Hotel Tokyu, situated within Haneda Airport's Terminal 2, is celebrated for its exceptional convenience and accessibility. The location offers guests a seamless transition from the hotel to the ANA check-in counters and domestic departure gates, a feature highly appreciated by travelers with early flights. The ease of navigating between terminals via shuttle buses and access to nearby shops and restaurants further enhances the property's appeal. Despite its location within a bustling airport, the hotel maintains a quiet and comfortable atmosphere, providing spacious and clean rooms with modern amenities.

The rooms consistently receive praise for their generous size, cleanliness and soundproofing, ensuring a restful stay. Stunning views of the tarmac and Tokyo harbor add an extra layer of enjoyment. Although some rooms may show minor signs of age, the overall comfort and tranquility they offer make up for it.

Breakfast at the hotel starts early at 5 am, catering well to travelers with early departures. It features a variety of Western and Japanese options, praised for their deliciousness and quality. Nonetheless, the high cost of breakfast has been a point of contention among guests. Dinner options also receive mixed reviews with some guests finding the meals excellent, while others consider them overpriced.

The cleanliness of the hotel is a standout feature with both rooms and common areas maintained to high standards. Friendly and attentive staff add to the positive experience, often going above and beyond to assist guests, despite occasional lapses in service. Free WiFi, while generally functional, has room for improvement in terms of consistency and signal strength.

The beds are noted for their comfort, contributing significantly to a good night's sleep. Though there are occasional complaints about firmness or size, these are relatively rare.

From a business perspective, the hotel is seen as a practical choice, offering essential amenities like spacious dining areas and microwaves on each floor. However, the WiFi's reliability can be an issue for business travelers requiring dependable internet access.

Accessibility is another strong suit of Haneda Excel Hotel Tokyu. The hotel is well-equipped to accommodate guests with disabilities, offering easy access to the airport, seamless transport options and responsive staff. Though some hallways can be long, the overall accessibility and convenience make it an excellent choice for all travelers.

In summary, Haneda Excel Hotel Tokyu offers a strategic and comfortable stay especially beneficial for transit passengers, business travelers and those with early or late flights. Its prime airport location, high standards of cleanliness and service and overall convenience create a highly recommended stopover for travelers passing through Tokyo.
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Room Types
Superior Single Room - Non-Smoking Modern air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels, a radio and a safe. A refrigerator and a tea maker are also provided.

Standard Twin Room - Non-Smoking Modern air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels, a radio and a safe. A refrigerator and a tea maker are also provided.

Excel Twin Room - Non-Smoking More spacious room with upgraded decor. Modern air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels, a radio and a safe. A refrigerator and a tea maker are also provided.

Excel Double Room - Non Smoking More spacious room with a Queen-size bed. Modern air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels, a radio and a safe. A refrigerator and a tea maker are also provided.

Standard Double Room - Non-Smoking Modern air-conditioned room with free Wi-Fi, a flat-screen TV with satellite channels, a radio and a safe. A refrigerator and a tea maker are also provided.

Deluxe Twin Room with Runway View on 4th or 5th Floor- Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as sea views. The unit offers 2 beds.

Premier Twin - Non Smoking Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as sea views. The unit offers 2 beds.

Premier Twin with a View Bath - Non Smoking Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as sea views. The unit has 2 beds.

Standard Single Room - Non Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, an electric kettle as well as sea views. The unit has 1 bed.

Economy Twin Room The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, soundproof walls, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 boasts a standout feature—its exceptional location within Haneda Airport's Terminal 2. Guests frequently highlight the convenience of being directly connected to the airport, making it an ideal choice for travelers with early morning or late-night flights. The hotel's proximity to the ANA check-in counters and domestic departure gates ensures minimal transit time, which is particularly appreciated for those catching early domestic flights.

Several reviews underscore the ease of access to the hotel from international arrivals and the straightforward navigation between terminals via shuttle buses, adding to the convenience for those with connecting flights. The location within the airport also means guests have easy access to nearby shops, restaurants and other airport amenities, enhancing the overall travel experience.

Despite being situated right within an airport, the hotel manages to maintain a quiet and comfortable atmosphere, offering spacious, clean rooms and a plethora of in-room amenities. For travelers, the seamless transition from hotel to terminal makes this property an unrivaled choice for a stress-free short stay between flights. In sum, the strategic placement and accessibility make Haneda Excel Hotel Tokyu a top recommendation for anyone passing through Haneda Airport.

Breakfast
Located at Haneda Airport's Terminal 2, Haneda Excel Hotel Tokyu receives mixed reactions concerning its breakfast offerings. The early start time of 5 am is particularly appreciated by travelers with early departures and the convenience of being right next to the hotel adds to its appeal. Many guests commend the breakfast for its delicious taste and a great variety of choices that cater to both Western and Japanese palettes. The buffet style is often praised for being very good value and for providing a hearty, satisfying meal with quality food.

However, there are several criticisms, predominantly regarding the cost. Many travelers find the breakfast to be excessively expensive for what is offered, noting that similar or better options could be found elsewhere for a lower price. Some also feel that the menu is limited and not as extensive as expected and there are comments about the need for improved selection and freshness.

Despite some guests encountering issues such as stock shortages or altered service formats due to the pandemic, the general consensus is that for those willing to pay the price, the quality and variety of breakfast at Haneda Excel Hotel Tokyu make for an enjoyable experience.

Dinner
Haneda Excel Hotel Tokyu at Haneda Airport Terminal 2 offers a convenient and comfortable dining experience with a variety of options available both within the hotel and surrounding terminal areas. Guests find the onsite restaurant to be excellent with many praising the delicious food and highlighting it as a great place for family dinners. The chef's recommended dishes are particularly noted for their quality. Room service meals also receive high marks for their taste.

However, opinions on pricing are mixed. Some guests feel that the restaurant is reasonably priced while others consider it too expensive. The quality of the meals themselves garners mixed reviews as well with some guests experiencing five-star quality food and others finding the meals disappointing.

One benefit is the abundance of dining choices in the terminal, offering a range of high-quality options, though this can vary by time of day. Guests note the lack of 24/7 food availability and limited late-night dining, which can be an inconvenience. Despite this, the variety and overall quality of the food, combined with the convenience of dining locations, typically result in a favorable dining experience for most visitors.

Rooms
Haneda Excel Hotel Tokyu, located within Terminal 2 of Haneda Airport, consistently receives high praise for its spacious and comfortable rooms. Guests frequently highlight the large size of the rooms, which is considered generous by Japanese standards and appreciate the thoughtful use of space. The rooms are described as clean, quiet and well-equipped with modern amenities, providing a restful environment even with the proximity to the airport.

Travelers often mention the stunning views from the rooms, including direct sights of the tarmac, airport runway and even glimpses of Tokyo harbor, which add an extra layer of enjoyment to their stay. The cleanliness of the rooms is a notable point with many reviewers mentioning spotless conditions and fresh scents.

The hotel's soundproofing also receives accolades, ensuring a peaceful sleep despite the airport’s bustling activity. Beds are described as comfortable, enhancing the overall stay. Amenities such as spacious bathtubs and well-appointed bathrooms contribute to a luxurious experience.

While the decor and layout are often noted for their modern, stylish and user-friendly design, some guests do mention occasional issues such as the rooms being a bit dusty or slightly outdated. However, the overwhelmingly positive feedback on room comfort, size, cleanliness and quiet atmosphere underscores the hotel's ability to provide a tranquil retreat amidst travel.

Beds
The beds at the Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 have garnered mainly positive feedback from its guests. Many reviews highlight that the beds are very comfortable, ensuring a good night's sleep even for those suffering from jet lag. Visitors commonly mention that the beds provide just the right level of firmness, neither too hard nor too soft, catering well to different sleeping preferences. Guests appreciated the spacious and quiet rooms, which contributed to a restful experience. A few reviews note that the beds seemed a bit on the smaller side and some found the mattresses too firm or soft, but these experiences appear to be less frequent. The inclusion of two types of pillows and the high quality of towels and pajamas were additional appreciated details. Nonetheless, there were minor issues, such as some beds making creaking sounds and a few guests having issues with the baby bed provided. Overall, the comfort of the beds significantly enhanced the stay for most guests.

Cleanliness
Haneda Excel Hotel Tokyu, located within Haneda Airport Terminal 2, consistently earns high praise for its cleanliness. Many guests highlight the spotless environment with rooms and common areas frequently described as very clean, tidy and well-equipped. Additionally, the spaciousness and modernity of the rooms enhance the overall comfort and convenience, making the hotel an attractive choice for travelers. Friendly and attentive staff contribute to the positive experience, ensuring that the property remains immaculate and well-maintained. While occasional minor issues like dust or overlooked cleaning spots have been noted, they are exceptions rather than the rule in the overwhelmingly clean atmosphere. The pristine condition of rooms, coupled with the thoughtful provision of amenities, promises a comfortable and reassuring stay.

Staff
Guests consistently praise the staff at Haneda Excel Hotel Tokyu Haneda Airport Terminal 2, describing them as exceptionally friendly, helpful and professional. Many reviews highlight the staff's attentiveness, politeness and their ability to assist promptly with various needs, including check-in and checking out. The front desk staff receives particular commendation for being accommodating and smiling, though there are occasional mentions of subpar experiences with some guests noting a lack of enthusiasm or professionalism from certain staff members. Overall, the staff's ability to communicate in English, coupled with their courteous and empathetic approach, left a positive impression on the majority of guests. Despite some isolated incidents of unhelpfulness, the general consensus suggests that the staff's excellent customer service and warm hospitality significantly enhanced the travel experience at the hotel.

Wi-Fi
The Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 offers free WiFi, a feature appreciated by many guests. Some have commented positively on the WiFi, noting that it connects smoothly and has sufficient transmission speed, even allowing a Nintendo Switch to connect to the TV seamlessly. However, not all experiences with the WiFi were favorable; a few guests mentioned weak connections and poor signal strength. Overall, while the provided WiFi is generally functional and convenient, there is room for improvement in consistency and reliability.

4 Star
Haneda Excel Hotel Tokyu, located in Haneda Airport Terminal 2, provides a modern and luxurious four-star hotel experience that many guests recommend. The rooms are notably spacious and very clean, contributing to a comfortable stay. The hotel is praised for its high-quality facilities, breathtaking views and the most comfortable beds. The staff receives positive feedback for their helpfulness and professionalism, although a minor lapse in service was noted by one guest.

This hotel is particularly appreciated by travelers in transit, offering a very clean and neat environment for a restful night. It's located conveniently close to the airport and is well-connected to public transport. Despite the standard prices, guests generally find value in the luxurious atmosphere and modern amenities. Overall, it delivers a solid experience with a perfect location for those passing through Tokyo.

Business
Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 is an ideal choice for business travelers seeking convenience and comfort during their trips. Its prime location directly connected to Haneda Airport makes it highly accessible for those with early morning flights or tight layovers. Many guests highlight the convenience of being able to easily catch their flights without the stress of long commutes.

The hotel features spacious dining areas and ample lighting, creating a pleasant atmosphere for dining or relaxation. Business travelers find the wide tables and availability of work-related amenities, such as microwaves on each floor, particularly useful for staying productive while on the go. However, some reviewers note that the Wi-Fi connection can be weak, which may be a concern for those needing reliable internet access for work.

Although the hotel is considered a bit expensive, the reasonable prices and the extensive information provided to guests seem to balance this out. Despite the lack of a dedicated work desk or chair in some rooms, the overall facilities cater well to business needs, making it easier to prepare for meetings or continue working during their stay.

Overall, Haneda Excel Hotel Tokyu is recognized as a typical business hotel, offering the essential amenities and convenience required for business travel and connecting flights. Its strategic location and practical facilities provide a comfortable and efficient experience for business travelers on the move.

Accessible
Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 is highly praised for its accessibility and convenience, especially for guests with disabilities. The location within Terminal 2 allows easy and swift access to the airport, making it ideal for transit passengers or those with early morning flights. Direct connections to airport terminals and proximity to check-in areas enhance its appeal. Guests appreciated the easy-to-reach taxi stand for international departures and frequent free shuttle buses connecting Terminal 3. The hotel is particularly noted for its responsive and accommodating staff, addressing requests for wheelchairs and baby beds efficiently.

The hotel's connection to ANA's gate and its location inside the airport were highlighted as significant advantages, allowing travelers to relax until the last minute before their flights. Despite some minor inconveniences like long hallways from the elevator, the overall accessibility and cleanliness of the hotel received positive remarks. The convenience of the location, seamless transport options and dedicated staff contribute to making it a reassuring choice for travelers with disabilities.


No, Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 doesn't have any pool.

No, a spa isn't available at Haneda Excel Hotel Tokyu Haneda Airport Terminal 2.

No, Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 doesn't allow dogs.

No, parking facilities aren't available at Haneda Excel Hotel Tokyu Haneda Airport Terminal 2.

No, Haneda Excel Hotel Tokyu Haneda Airport Terminal 2 doesn't have a gym.

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