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Shangri-La Tokyo

Tokyo , Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, (Show on Map)

9.0

Excellent

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Info Located right next to Tokyo Station, Shangri-La Tokyo offers luxurious and elegant accommodation as well as a tranquil and relaxing atmosphere to its guests. The hotel boasts 200 guestrooms and 3 restaurants, while Tokyo's most popular sights, such as Tokyo Skytree and the Imperial Palace, are just a few minutes away.

Summary of reviewsShangri-La Tokyo is a luxurious and comfortable urban hotel that comes highly recommended for high-end travelers looking for a great holiday location in Tokyo. The hotel's location is unbeatable for leisure travel with its proximity to Tokyo Station, making it perfect for those looking for station access and a central location. The hotel offers spacious and comfortable rooms with great amenities and stylish furnishings, providing an excellent experience for guests. The hotel is highly praised for its cleanliness with guests impressed by the neatness of the facility and the high quality of the staff. The staff is exceptional, accommodating all sorts of requests and praised for their elegant and professional demeanor throughout. The hotel is a great option for families with kids looking for a comfortable and enjoyable stay in the city. The hotel is a top pick for the high-end traveler looking for a luxurious holiday in Tokyo with great restaurants and a state-of-the-art gym. Overall, a stay at Shangri-La Tokyo is sure to be rejuvenating for any world-weary traveler.
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Hotel Taking Steps Towards Sustainability

The Shangri-La Tokyo has fully embraced the 2030 Agenda for Sustainable Development, showcasing a remarkable commitment to sustainability within the luxury hospitality industry. The hotel’s purpose, to "host people to the colorful joys of life in a sustainable manner," is manifested in numerous eco-friendly efforts. Shangri-La Tokyo is dedicated to responsible procurement, utilizing fair trade coffee, organic wine, and local products to lessen food mileage. Eco-friendly initiatives include the use of Limex for mask cases, paper straws in restaurants, and eco-friendly materials for room cards. The hotel also reduces paper use by providing QR code menus in guest rooms and restaurants. Recycling is an integral part of Shangri-La Tokyo's operations, with items such as guest amenity boxes and Nespresso capsules being repurposed. The hotel also conducts energy and water-saving measures throughout the property.

In addition to its sustainability efforts, Shangri-La Tokyo actively contributes to its local community through various initiatives and donation activities. The hotel has provided hospitality training, hotel tours for vocational school students and local residents, and participated in local clean-up activities. Donations are made from the sales of bath salts towards the maintenance of the Kuromatsu tree in the Imperial Palace Garden, and unused soap from guest rooms is repurposed and donated to developing countries. The hotel also has provisions for disaster management, including stocking emergency food supplies. The Shangri-La Tokyo CSR team, formed to promote sustainability and community activities, leads various activities such as donations, cleaning, and recycling. Employees are encouraged to participate, and their efforts are reflected in their bonuses. With a comfortable working environment for women and diverse staff, and a commitment to initiatives like using UNICEF cards for employee birthdays, Shangri-La Tokyo is an exemplary model of eco-friendly luxury.

Hotel with Spa

Experience luxury and serenity at Chi, The Spa at Shangri-La Tokyo. Featuring five private spa suites, this tranquil oasis offers an array of award-winning massages and treatments, including Chi massages from other Asian locations, and Kisetsu therapies inspired by Japan's unique appreciation of the seasons. Each guest is greeted with a brief consultation to determine their elemental sign and ensure that they receive the treatments that best suit their needs. Relax and rejuvenate with a variety of body treatments, facials, and massages, as well as detox and Kisetsu baths. And for those looking for a more immersive wellness experience, the spa also offers wellness retreats.

Business Hotel

This luxury hotel boasts a privileged location right in the heart of Tokyo, while also offering a sophisticated and tranquil atmosphere, ideal for business travellers and corporate events. Private meeting rooms and larger venues are available at the hotel's 27th floor, along with expert staff who can guide you throughout the planning of your business event. Business guests can choose one of the hotel's Presidential Suites, which are spacious and lavish, with plush bedding and sprawling views over the city.

Skyscraper Hotel

This magnificent skyscraper rises up to 178 meters / 584 ft and is conveniently located adjacent to Tokyo station. The Shangri-La Tokyo occupies 11 of the skyscraper's floors, offering interiors rife with high functionality, chic oriental design and amazing views over the metropolitan area.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe Imperial Garden View Twin Room Facing the Imperial Palace, spacious rooms feature floor-to-ceiling windows and a sofa. Includes a 42-inch flat-screen TV, DVD player and BOSE audio system. A minibar and coffee machine are offered.

Premier King Room Spacious corner rooms feature panoramic views of Tokyo City from floor-to-ceiling windows. Includes a 42-inch flat-screen TV, DVD player and BOSE audio system. Also comes with an in-room Nespresso coffee machine.

Deluxe Imperial Garden View King Room Facing the Imperial Palace, spacious rooms feature floor-to-ceiling windows and a sofa. Includes a 42-inch flat-screen TV, DVD player and BOSE audio system. A minibar and coffee machine are offered.

Deluxe King Room This spacious double room includes a 42-inch flat-screen TV, DVD player and BOSE audio system. A minibar and coffee machine are offered.

Deluxe Twin Room This spacious twin room has a 42-inch flat-screen TV, DVD player and BOSE audio system. A minibar and coffee machine are offered.

Executive Suite The spacious corner suite features panoramic views of Tokyo City through its floor-to-ceiling windows. The suite has living room with 42-inch flat-screen TV, DVD player, BOSE audio equipment and a Nespresso coffee machine. The bedroom features an additional pull-out sofa bed, perfect for family stays.

Horizon Club Deluxe King Room Boasting stunning city views through floor-to-ceiling windows, this luxurious double room includes an access to Horizon Club Lounge. A 42-inch flat-screen TV, DVD player, BOSE audio equipment are offered. For guests' comfort, A minibar and coffee machine are provided.

Horizon Club Deluxe Imperial Garden View King Room This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Horizon Club Deluxe Imperial Garden View Twin Room This twin room features a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

About Shangri-La Tokyo

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Guest Reviews

9.0

Excellent

Location

If you're a luxury high-end traveler looking for a great holiday location in Tokyo, Shangri-La Tokyo comes highly recommended. The location is unbeatable for leisure travel with its proximity to Tokyo Station, making it perfect for those looking for station access and a central location. The hotel is situated around Tokyo Station, allowing guests to enjoy the stunning view of Tokyo Station as well as convenient access to attractions. Additionally, the hotel is adjacent to Tokyo Station Yaesu, making it easy to move around the city. Guests appreciated the hotel's convenient location, which is just a 2-3 minute walk from Tokyo Station. Some guests even enjoyed views of the Skytree during their stay. While some noted a slight sense of everyday life around the hotel, it didn't detract from their overall positive experience.

Breakfast

The breakfast at Shangri-La Tokyo has received mixed reviews from guests. While some describe it as excellent and satisfying, others find the price too high and the options limited. The hotel offers a set menu with choices for the main dish and free refills on side dishes. Room service breakfast is highly praised for its quality and promptness. Some guests were disappointed that the breakfast was not a buffet and that the seating was not comfortable for families with small children. However, the hotel's location, room atmosphere and birthday service received positive remarks. The egg benedict dish is highly recommended. Overall, while there were some minor issues with the breakfast, it's safe to say that it was still a satisfying experience for most.

Rooms

The Shangri-La Tokyo has spacious and comfortable rooms with great amenities and stylish furnishings. Guests loved the outlook towards the Imperial Palace Gardens and the quality of the facility. They appreciated the coffee service and the cleanliness of the rooms, which were tidied up and prepared for sleep in the evening. The upgraded rooms on the upper floors provided stunning views. Guests felt comfortable and relaxed in the large bathrooms and appreciated the attention to detail with the placement of towels and water bottles. They found the staff to be accommodating and courteous, ensuring a clean and safe stay. The only negative mentioned was the dim lighting in some rooms. Overall, the Shangri-La Tokyo provided an excellent experience for guests looking for a luxurious and comfortable urban hotel.

Cleanliness

Shangri-La Tokyo hotel is highly praised for its cleanliness with guests impressed by the neatness of the facility and the high quality of the staff. Some guests did report minor issues such as a slow faucet or a dirty mirror, but overall the hotel is well-maintained and regularly cleaned. The hotel also takes Covid-19 prevention seriously, providing a reassuring atmosphere for guests. In addition to cleanliness, guests appreciated the size of the rooms, the quality of the facilities and the kindness of the staff. Overall, a great choice for a comfortable and clean stay in Tokyo.

Staff

If you're looking for a Tokyo hotel with exceptional staff, look no further than the Shangri-La. Guests repeatedly praise the kind and welcoming nature of the staff, who are quick to be of service whenever they're needed. The hotel's club floor service, in particular, is highly commended with guests praising staff for striking just the right amount of distance to make conversation enjoyable. The hotel is also flexible, accommodating all sorts of requests and the staff is praised for their elegant and professional demeanor throughout. With the clean rooms, tasty breakfast and attentive staff, a stay here is sure to be rejuvenating for any world-weary traveler.

Family

Shangri-La Tokyo is a great option for families with kids looking for a comfortable and enjoyable stay in the city. The hotel offers the possibility for children to use the club floor and the food options are not only delicious, but the room service can accommodate requests for kid-friendly adjustments. The rooms are well soundproofed, allowing for a comfortable sleep. Moreover, families can also request children amenities in advance, but it's advisable to confirm during check-in to avoid last-minute inconveniences. Guests have enjoyed celebrating events, such as birthdays with their family of four, in the hotel's restaurants. The hotel also offers a refreshing experience for families that can't travel frequently with no shortage of positive comments from guests on this matter. However, some guests experienced issues with room maintenance, such as the need for a humidifier and encountered some difficulties during breakfast with low tables and sofa seating arrangements that were not ideal for young children.

Luxury

Shangri-La Tokyo is a top pick for the high-end traveler looking for a luxurious holiday in Tokyo. The hotel boasts an amazing view and a vibrant atmosphere. Even compared to other Shangri-La hotels around the world, the overall experience is exceptional with great restaurants and a state-of-the-art gym. The stay itself is a true indulgence with guests enjoying a non-routine experience in a luxurious setting. The hotel's location is convenient, connected to Tokyo Station and radiating luxury. The brand alone speaks volumes about the opulent amenities available and everything is designed to provide maximum comfort. Without a doubt, this is the ultimate luxurious stay.

Yes, Shangri-La Tokyo has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Shangri-La Tokyo.

Yes, Shangri-La Tokyo welcomes dogs.

Yes, parking facilities are available at Shangri-La Tokyo.

Yes, Shangri-La Tokyo has a gym.

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