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Summary of reviewsArt Hotel Joetsu enjoys a prime location that is widely praised by its guests. Situated near Takada Station, the hotel offers excellent convenience for travelers arriving by train or long-distance buses. Its central position in Joetsu City is complemented by a dedicated parking lot, making the arrival and departure process seamless. The surrounding area is enriched with dining options, convenience stores and key attractions such as Takada Castle and Takada Park, all easily accessible on foot. The hotel's proximity to event venues, such as those for the Sake Festival, further enhances its appeal for event attendees. Convenient, quiet and strategically positioned, the hotel's location contributes greatly to a comfortable and accessible stay.
The breakfast service at Art Hotel Joetsu is a significant highlight. Guests are consistently impressed by the variety and quality of the breakfast buffet, which features a wide array of dishes and local ingredients, notably the renowned Koshihikari white rice from Niigata. The buffet caters to various tastes and preferences, offering a hearty and satisfying start to the day. The inclusion of local specialties and the overall value for money are particularly appreciated, making breakfast a memorable part of the guests' experience.
Art Hotel Joetsu's rooms are noted for their cleanliness and maintenance. Although some guests find the rooms small and the bathroom areas narrow, the spotless condition of the rooms generally contributes to an overall sense of comfort. Positive comments highlight effective air conditioning and comfortable beds, complemented by minor renovations in some rooms that address issues such as tobacco smells. While certain amenities like the refrigerator size and occasional bathroom mold could use improvement, the functionality and cleanliness of the rooms make them acceptable for short stays.
Cleanliness is a strong suit for the hotel with guests frequently praising the tidiness of both the rooms and common areas. Specific areas like the coin laundry and unit bath floors are highlighted for their hygiene. Despite a few complaints about insufficient cleaning in some parts, the overall impression remains positive. The hotel's response to same-day reservations and the helpfulness of the staff contribute to a pleasant and convenient atmosphere.
The staff at Art Hotel Joetsu earn high marks for their exceptional service and friendliness. The front desk is particularly noted for its professional and attentive service, ensuring smooth check-ins and addressing any issues promptly. Guests appreciate the warmth and enthusiasm of the staff, which significantly enhances the hotel's reputation for hospitality.
Parking at the hotel receives mixed reviews. While the affiliated Astopia parking lot offers better access and is reasonably priced at 500 yen for 24 hours, some guests find the parking facilities hard to locate and occasionally full. Clearer signage and instructions could improve the experience, but overall, the parking options are considered convenient and affordable for those who secure a spot.
Finally, the beds are well-received by guests, who describe them as comfortable and clean with new mattresses providing good firmness for a restful sleep. Although the bed width may occasionally be narrower than expected, the general consensus is that the beds contribute to a pleasant stay.
Overall, Art Hotel Joetsu stands out for its excellent location, delectable breakfast offerings, cleanliness, friendly staff and comfortable beds, making it a commendable choice for travelers visiting Joetsu City. Show more
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Categories
Family Friendly Hotel
The 'Art Hotel' designation suggests a unique and potentially engaging environment. It may offer family-oriented activities or artistic workshops suitable for children.
Hotel with Free Wi-Fi
Provides free Wi-Fi for guests. Offers comfortable accommodations in Joetsu.
Cheap Hotel
This hotel offers essential amenities.
4-Star Hotel
A prominent hotel in Joetsu, known for its comfortable rooms and convenient location. Offers good service and a range of amenities suitable for various travelers.
Business Hotel
Hotel with Parking
Room Types
Standard Double Room - SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Standard Double Room - Non-SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Standard Single Room - Non-SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds. A tea maker and slippers are provided.
Standard Twin Room - SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Standard Twin Room - Non-SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Standard Single Room - SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Superior Twin Room - SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Superior Twin Room - Non-SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Deluxe Twin Room - Non-SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Standard Single Room - Non-Smoking (Female only)Please note, male guests may not stay in this room type.
Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Hollywood Twin Room - Non-SmokingThis air-conditioned room has light wood furniture and deep colour highlights. Guests can stretch out on the extra long beds, or enjoy a bath. A tea maker and slippers are provided.
Standard Semi-double Room -SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a TV with satellite channels. The unit offers 1 bed.
Standard Semi-Double Room -Non SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a safe deposit box, an electric kettle, a carpeted floor, as well as a TV with satellite channels. The unit has 1 bed.
Standard Semi-double Room -SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a TV with satellite channels, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.
Guest Reviews
7.3
Good
Location
Art Hotel Joetsu enjoys a prime location that is repeatedly praised by its guests. The hotel's proximity to Takada Station makes it extremely convenient for those traveling by train or long-distance buses. Visitors appreciate its central position in Joetsu City, which is accompanied by a dedicated parking lot—adding to the ease of arrival and departure.
The surrounding area is rich with dining options, including delicious restaurants and izakayas, as well as a variety of convenience stores. This contributes to the overall convenience of the location, making it easy for guests to enjoy meals and gather essentials without venturing too far. The hotel is also situated near key attractions such as Takada Castle, Takada Park and a vibrant shopping district, allowing for enjoyable explorations on foot.
Those attending local events, such as the Sake Festival, find the hotel to be an excellent choice due to its closeness to the event venues. The location ensures that all main city spots and transportation links are within easy reach, enhancing the overall experience for both leisure and business travelers.
Guests consistently mention that the hotel's location offers both convenience and a comfortable stay at a reasonable price. The quiet surroundings contribute to a peaceful stay, blending accessibility with tranquility. First-time visitors find the hotel easy to locate and the nearby convenience store and bus stop further amplify its strategic positioning.
Overall, Art Hotel Joetsu offers a safe and comfortable base near the station, making it a standout option for those visiting the area.
Breakfast
Art Hotel Joetsu consistently impresses its guests with a delectable and diverse breakfast experience. According to numerous guest reviews, the breakfast buffet is not only delicious but also well-stocked and abundant, featuring a wide variety of items. Many guests praised the use of local ingredients, highlighting the regional flavors of Niigata, particularly the Koshihikari white rice. The buffet includes a rich array of Japanese cuisine and an assortment of side dishes, catering to different tastes and preferences.
Guests frequently described the breakfast as hearty and the dining environment as pleasant. The quality and variety of the food were repeatedly noted with patrons referring to it as excellent, delicious and satisfying. The breakfast at Art Hotel Joetsu is also described as being very good value for money, which adds to the overall satisfaction.
In summary, the breakfast at Art Hotel Joetsu garners high praise for its delicious offerings, diverse options and the inclusion of local specialties, making it a highlight of the guest experience.
Rooms
Art Hotel Joetsu offers an array of well-maintained rooms in a prime city center location with easy access to transportation. The rooms receive high marks for cleanliness and tidiness with many guests praising their spotless condition. Despite their cleanliness, the rooms are generally small, often described as cramped and narrow, especially the bath and toilet areas. Some guests found the air conditioning effective and the beds comfortable, contributing to an overall sense of comfort.
The facilities, while old, are described as functional with single rooms being well-equipped. However, certain amenities could use improvement, such as the size of the refrigerator for longer stays and the presence of mold in some bathrooms. Noise can also be an issue due to thin walls.
Renovations have been noted in some newer rooms, which have resolved issues like tobacco smells and provided a more pleasant stay experience. Overall, while the room sizes can be a drawback, their cleanliness and location convenience make Art Hotel Joetsu a commendable choice for travelers.
Beds
Guests generally have positive comments about the beds at Art Hotel Joetsu. The common sentiment reflects that the mattresses provide a good firmness, contributing to a restful sleep. Several guests highlighted the comfort and cleanliness of the beds, noting that they appeared to be new. Additionally, the size and firmness of the beds, including semi-double options, were mentioned favorably. However, one review noted that the bed width was narrower than expected. Overall, visitors found the beds comfortable and well-suited for a pleasant stay.
Cleanliness
Art Hotel Joetsu is recognized for its impeccable cleanliness and well-maintained facilities, making it a preferred choice amongst guests. Many reviews highlight the overall cleanliness of the rooms, common areas and amenities, underscoring a sense of freshness and orderliness. Guests have noted the clean and convenient interior, as well as the specific hygiene of the coin laundry and unit bath floor, which were both praised. The smooth response to same-day reservations and the friendly staff add to the positive experience.
However, a few guests pointed out some areas needing improvement. Instances of insufficient cleaning were mentioned, including dusty mirrors, small plastic trash in the unit bath and bathroom mold. Additionally, some facilities such as the refrigerator were reported to be subpar. Despite these minor drawbacks, the cleanliness of the hotel consistently receives positive feedback, complemented by its convenient location and overall pleasant atmosphere.
Staff
At Art Hotel Joetsu, guests frequently commend the staff for their exceptional service and friendliness. The hotel boasts a team of very helpful and accommodating individuals with multiple mentions of their polite and welcoming demeanor. The front desk service, in particular, is frequently highlighted for being both professional and attentive, ensuring a smooth and pleasant check-in experience.
Guests have noted the enthusiasm and professionalism of the staff, often describing them as warm and kind. Responses from the staff, whether addressing general inquiries or specific issues such as room changes, are consistently described as prompt and effective. Even in situations requiring immediate action, such as resolving room issues, the staff's response is quick and satisfactory.
Despite a few mentions of less favorable experiences, the overall impression of Art Hotel Joetsu's staff remains overwhelmingly positive. Their commitment to ensuring a comfortable stay for guests is clearly evident, contributing significantly to the hotel's reputation.
Parking
The parking situation at Art Hotel Joetsu receives mixed reviews from guests. On a positive note, the affiliated Astopia parking lot offers better access than the hotel's own parking with a multi-story setup conveniently located across the street. Additionally, guests appreciate that the parking fee is reasonably priced at 500 yen for 24 hours, making it both cheap and convenient. For those finding the designated parking spaces full, nearby coin-operated options provide a convenient alternative.
However, some guests found the parking lot hard to find and noted it's a bit far from the hotel, which can be inconvenient. Others mentioned the parking lot being full and having to park elsewhere. There are also comments on the need for clear instructions and signage to improve the ease of finding the parking areas. Despite these challenges, when securing a spot, the process is generally straightforward and easy to understand. Overall, while there are some logistical issues, the parking facilities offer reasonably priced and convenient options for those aware of the setup.
No, Art Hotel Joetsu doesn't have any pool.
No, a spa isn't available at Art Hotel Joetsu.
No, Art Hotel Joetsu doesn't allow dogs.
Yes, parking facilities are available at Art Hotel Joetsu.