Hotel Okura Niigata
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Summary of reviewsHotel Okura Niigata consistently receives high praise from guests for its superb location, exceptional breakfast offerings and top-notch service. Nestled by the picturesque Shinano River, the hotel offers scenic views and convenient access to Niigata's city center, restaurants, shopping areas and transport links. Many find the combination of luxury and affordability appealing, despite some noting the relatively high parking fees.
The hotel's breakfast experience is highly celebrated for its diversity and quality with guests particularly appreciating the inclusion of local delicacies like Koshihikari rice and noppeijiru. The buffet offers a wide range of delicious options, from traditional Japanese dishes to Western fare, consistently exceeding expectations and leaving a lasting impression.
Rooms at Hotel Okura Niigata are noted for their spaciousness, cleanliness and comfort. Despite some comments on outdated facilities and occasional issues with humidity, the majority of guests enjoy the beautiful river views and well-maintained environment. Complaints are minor with the overall atmosphere being calming and delightful.
Cleanliness is a standout attribute with meticulous housekeeping and well-maintained facilities frequently highlighted. The attentive and courteous staff further enhance the stay, providing a welcoming and supportive environment. Their exceptional service and hospitality are mentioned across numerous reviews, emphasizing a commitment to guest satisfaction.
While the parking situation has mixed reviews with some guests finding the underground parking challenging and pricey, others appreciate the availability of convenient parking options in front of the hotel.
Overall, the combination of scenic location, diverse and high-quality breakfast, comfortable and clean rooms and exemplary staff service make Hotel Okura Niigata a compelling choice for travelers seeking both comfort and convenience in Niigata.
Categories
The hotel's breakfast experience is highly celebrated for its diversity and quality with guests particularly appreciating the inclusion of local delicacies like Koshihikari rice and noppeijiru. The buffet offers a wide range of delicious options, from traditional Japanese dishes to Western fare, consistently exceeding expectations and leaving a lasting impression.
Rooms at Hotel Okura Niigata are noted for their spaciousness, cleanliness and comfort. Despite some comments on outdated facilities and occasional issues with humidity, the majority of guests enjoy the beautiful river views and well-maintained environment. Complaints are minor with the overall atmosphere being calming and delightful.
Cleanliness is a standout attribute with meticulous housekeeping and well-maintained facilities frequently highlighted. The attentive and courteous staff further enhance the stay, providing a welcoming and supportive environment. Their exceptional service and hospitality are mentioned across numerous reviews, emphasizing a commitment to guest satisfaction.
While the parking situation has mixed reviews with some guests finding the underground parking challenging and pricey, others appreciate the availability of convenient parking options in front of the hotel.
Overall, the combination of scenic location, diverse and high-quality breakfast, comfortable and clean rooms and exemplary staff service make Hotel Okura Niigata a compelling choice for travelers seeking both comfort and convenience in Niigata.
Hotel for Honeymoon
This hotel offers stunning river views and exceptional service. With amenities like room service, a bar, and options for bicycle rental, it provides a relaxing and convenient experience for honeymooners.
Family Friendly Hotel
This hotel stands out with its exceptional service. The staff is known for being proactive and helpful, ensuring a pleasant stay for all visitors, including families.
Business Hotel
This hotel offers complimentary wired and wireless internet access. Business-friendly amenities include desks and phones in the rooms. Shower/tub combinations with deep soaking bathtubs are available.
Hotel with Parking
This hotel is listed as having parking facilities for guests and is known for its quality service and amenities.
4-Star Hotel
Overlooks the Shinano River. Features a 15th-floor French restaurant and concierge services. Staff are helpful and the rooms are spacious and clean.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Guest Reviews
Hotel Okura Niigata enjoys an enviable location that's consistently praised by guests. Nestled by the riverside, it offers picturesque views of the Shinano River, making it a scenic spot for morning runs and leisurely walks across Bandai Bridge. The hotel sits conveniently in the heart of Niigata, providing easy access to the city center and its numerous restaurants, shopping areas and the concert venue.
A short walk from the station and situated almost equidistant from Niigata Station and Niigata Port, the hotel is noted for its excellent transportation links. The surrounding environment is beautifully maintained, contributing to the overall pleasant experience. Guests appreciate the balance of luxury and affordability, making it a top choice for both its comfort and convenience.
While the parking fee was notably high for some, the positive reviews highlight the excellent service and overall good value. For travelers seeking a central and scenic location with all the amenities of a historic hotel, Hotel Okura Niigata proves to be a compelling choice.
Hotel Okura Niigata offers an exceptional breakfast experience that impresses most of its guests. The quality and diversity of the offerings, particularly the inclusion of Koshihikari rice, stand out. Guests find the combinations of ingredients to be wonderfully complementary to the rice, enhancing the overall taste. The buffet breakfast is highly praised for its variety and high quality, providing a wide range of delicious options that cater to different tastes. Many reviews highlight the breakfast as being the best they've ever had with some appreciating the unique Niigata flavors like noppeijiru.
Multiple guests described the breakfast as incredibly delicious, luxurious and exceeding expectations. The chef's contribution, especially the flavorful omelets, adds to the positive dining experience. Despite occasional comments on crowded venues and comparisons to other local breakfasts, the consistent praise describes a satisfying, diverse and high-quality meal that meets and often surpasses guest expectations.
The hotel’s breakfast is frequently mentioned as a highlight with its great variety, high standard and delightful taste making it a memorable part of the stay. Whether enjoying the traditional Japanese dishes or the Western options, guests can expect a delightful start to their day at Hotel Okura Niigata.
Hotel Okura Niigata offers guests a spacious and comfortable stay with many appreciating the size and cleanliness of the rooms. Most rooms provide beautiful views, especially of the Shinano River, enhancing the overall relaxing atmosphere. Guests frequently highlight the spaciousness of the twin rooms, clean facilities and the comfort of the beds. Despite some noting that the facilities feel a bit outdated, the air conditioning is consistently just right, contributing to a comfortable experience. While a few reviews mention issues with humidity and smoke smell, the majority commend the hotel for its cleanliness and calming environment. Overall, the rooms provide a pleasant and comfortable experience with stunning river views being a notable feature.
The beds at Hotel Okura Niigata are frequently praised for their comfort and spaciousness. Many guests found them to be very comfortable, highlighting that they enjoyed restful sleeps. The bed size was often noted as large with a few mentioning the beds were super big, which added to the overall comfort. Although there was a mention of discomfort by one guest, the overwhelming sentiment was positive, emphasizing the comfortable and spacious nature of the beds.
Hotel Okura Niigata stands out in its cleanliness and service, consistently garnering praise from guests. Visitors highlight the meticulous cleaning throughout the rooms, including the floor and bathroom, ensuring a comfortable stay. The excellent housekeeping and thorough maintenance are frequently mentioned, contributing to the overall sense of cleanliness and tidiness. Many guests appreciate the courteous and helpful staff, adding to a secure and relaxing atmosphere. Although the building and some bathroom facilities are old, this does not detract significantly from the positive experience. The breakfast, though simple, is also noted for being tasty and well-prepared. Despite some minor issues like hair on the bathroom floor and outdated facilities, the overall feedback emphasizes a clean, comfortable environment and commendable service.
Hotel Okura Niigata receives high praise for its exceptional staff. Guests frequently highlight the attentiveness, kindness and friendliness of the team members. The front desk staff, in particular, are commended for their warm welcomes and courteous responses. Many reviews emphasize the politeness and meticulous hospitality exhibited by the staff throughout the hotel, extending from the lobby to the bell service.
Visitors describe their experiences with the staff as consistently pleasant and supportive, noting that all inquiries and requests are met with enthusiasm and care. This dedication to service is evident across various interactions with multiple guests noting the outstanding and impressive manner in which the team handles customer needs. Overall, the staff at Hotel Okura Niigata are recognized for their excellent service and remarkable hospitality, creating a welcoming and supportive environment for all guests.
Hotel Okura Niigata offers several parking options, though guests have expressed mixed experiences. Some positively noted that parking is available right in front of the hotel and that staff can arrange parking relatively close by. However, the underground parking seems to present more challenges with several reviewers mentioning it is difficult to find, narrow and even has unpleasant odors.
Furthermore, the parking fees have raised some eyebrows. Guests felt the fees were high and would have appreciated advance notice about the cost. Specific amounts mentioned include fees of ¥1320 and ¥1800, which some found a bit steep. Despite these concerns, there were a few positive mentions of the ease of parking directly in front of the hotel, suggesting it as a more convenient option than the underground lot.
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Location
A short walk from the station and situated almost equidistant from Niigata Station and Niigata Port, the hotel is noted for its excellent transportation links. The surrounding environment is beautifully maintained, contributing to the overall pleasant experience. Guests appreciate the balance of luxury and affordability, making it a top choice for both its comfort and convenience.
While the parking fee was notably high for some, the positive reviews highlight the excellent service and overall good value. For travelers seeking a central and scenic location with all the amenities of a historic hotel, Hotel Okura Niigata proves to be a compelling choice.
Breakfast
Multiple guests described the breakfast as incredibly delicious, luxurious and exceeding expectations. The chef's contribution, especially the flavorful omelets, adds to the positive dining experience. Despite occasional comments on crowded venues and comparisons to other local breakfasts, the consistent praise describes a satisfying, diverse and high-quality meal that meets and often surpasses guest expectations.
The hotel’s breakfast is frequently mentioned as a highlight with its great variety, high standard and delightful taste making it a memorable part of the stay. Whether enjoying the traditional Japanese dishes or the Western options, guests can expect a delightful start to their day at Hotel Okura Niigata.
Rooms
Beds
Cleanliness
Staff
Visitors describe their experiences with the staff as consistently pleasant and supportive, noting that all inquiries and requests are met with enthusiasm and care. This dedication to service is evident across various interactions with multiple guests noting the outstanding and impressive manner in which the team handles customer needs. Overall, the staff at Hotel Okura Niigata are recognized for their excellent service and remarkable hospitality, creating a welcoming and supportive environment for all guests.
Parking
Furthermore, the parking fees have raised some eyebrows. Guests felt the fees were high and would have appreciated advance notice about the cost. Specific amounts mentioned include fees of ¥1320 and ¥1800, which some found a bit steep. Despite these concerns, there were a few positive mentions of the ease of parking directly in front of the hotel, suggesting it as a more convenient option than the underground lot.
No, Hotel Okura Niigata doesn't have any pool.
No, a spa isn't available at Hotel Okura Niigata.
No, Hotel Okura Niigata doesn't allow dogs.
Yes, parking facilities are available at Hotel Okura Niigata.
No, Hotel Okura Niigata doesn't have a gym.
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